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Has anyone found their past signed documents yet? I cant get to 4 years worth. Everything before July is missing.I contacted Adobe 2x now and nothing. I see on here they just respond with the same exact response to everything.I have even tried to do a search by email or name and the old files still dont come up.
Can't say I'm very happy with the changes.. Trying to go to my "Manage Documents" pageview to manually send reminders, but can't seem to find that page any longer... All the "help" documents still refer to it, so I'm hoping it is still part of the system.
I respect the fact that companies such as Adobe want to have an integrated flow between products but a fail is a fail! The new version of Sign is a complete disaster. I can see that Adobe is trying to simplify it but has been stripped down to being unusable for business. We should have been notified about these drastic changes so we could download all off our previous contracts. I can not access anything before 8-9-2018. I can not meet the needs we have and can not access my data that I have trusted Adobe with. Without any warning Adobe has put all of us in a really terrible position. I called support and was just told to give it a few days. I was told that Adobe has not loaded anything before a certain date. Why would Adobe only load a very small portion of our data into this new system and strip it of all business functionality? We should be given the option to use either interface similar to how google allows users to choose a legacy (old interface) interface or the up
How can I resend an agreement with a corrected email address within redoing the entire agreement?
I've entered all the information on my PDF, and my signature, but I'm unable to add the date. Could someone please help with that?
Why why has the dashboard and managing console changed? Can we get it back the way it was??This changed yesterday, and it is not easy to manage, verify, and see documents, that are out for signature, or completed. Any way to get it back to the way it was??
Hi - I have the form below in Adobe Sign and Account # field and Balance of Pay fields are to appear when something is in Routing field. I have tried everything and cannot get it to work. HELP! What condition would you suggest be put in for each field? Thank you!
Hii am tryiing to set up adobe sign for one of my documents. i however have about 90 recipients and each require a witness block too. how do i do this?thanks
I keep receiving this error message when uploading a new agreement to use with the Adobe Sign app inside the Salesforce CRM.Error message: [Cannot read property 'length' of null] I have also tried uploading a file via salesforce first and using the uploaded file as the agreement being sent out, but it also returns this error message: Uncaught Action failed: echosign_dev1:DocumentSelector$controller$onAddFiles [Cannot read property 'length' of null]Here is a screenshot as well of the error message, any help would be greatly appreciated. Screenshot: 2018-08-27_1103
Dear,I'm using a trail version of Adobe Sign, which will expire in 2 days.This trial version has an integration with MS Dynamics CRM 365, which took some effort to get it up and runningSince I need to give a presentation on the features of Adobe Sign and the integration of it in CRM,my trial period should be extended with one month (or be reset).I've already contacted the Adobe Customer Care, but they sent me here.Is it possible to do this?Kind regards,Kevin
HiIn my PDF pack I would like to use template documents which I will be sending by email for E-signing.I have 2 large issues and couple of minor issues:1) when i create a sign-template and needs to make changes the altered template name is only showing up in the table list of templates but not in the temlate itself. It makes it hard to choose the correct one. Can that be improved?2) why isn't it possible to delete/remove sign-templates? and equally; why isn't it possible to delete/remove documents from the table list of handled documents?3) how will i be able to store a sign template in my "document cloud" for later use?4) dispite i have documents in my "document cloud" I am not able to choose those documents in the mobile app "Adobe Sign" . How come?RegardsAllan
Dear Community,I have a group of three persons. At least one person has to sign. Example: The group consists of John, Paul and Peter. If Peter or John or Paul signs, the contract is approved. It would be also approved if two or all three sign.How can I create a workflow that achieves this? I did some research but could find a solution. You're help would be very much appreciated:-)Kind regards,Jan
I am using Acrobat Send. I am sending to one participant/signee 3 different forms to be filled, signed and dated by the signee. The forms are rating sheets with the same data fields on each form except for the field that names the person who is rated by the signee. Thus, each form has many of the same fields , but different data when the fields are completed by the signee. The signee must sign each document separately because the data on each form is different. However, when the signee completes the first form and signs it, the data fields from the first form populate the fields from the second form Is there a way to correct this?
Is there a new E-sign dashboard location? I cannot find a thing. Now I see Adobe Document Cloud vs. Adobe E-sign. I am bright enough to navigate upgrades but I cannot find any order in my documents and the "Manage Documents" section does not exist. Will this be fixed and will we once again have a home screen library documents section. This is not user friendly.
Hi,When I add an Excel template into Adobe Sign to sign it, dates and figures are changed in US format during the conversion process in PDF. That means in my original Excel sheet I have dates in the format DD.MM.YYYY and figures like 1.000,98 € e.g. In the converted PDF the dates are in the format MM/DD/YYYY and figures are shown as 1,000.98 €. This happens also when there are no formula in the Excel template.How can I stop Adobe Sign from doing this? I don't want my original document in Excel to be changed when converted in PDF to sign it.Thank you.Best,Sabine
I do not know why Advanced Settings is turned off in Performance in Preferences. Ergo I'm drawing with my Wacom tablet, I need to get it back on to Basics.
I have documents to issue to multiple clients but cannot (under DPA rules) let them see any information about any other client I have. Is there any way I can batch issue a document to multiple people without them seeing details of each other? Regards[Here is the list of all Adobe forums... https://forums.adobe.com/welcome][Comments is to ask about the operation of the Forum, not a specific program][Moved from the Comments forum to the specific Program forum... Mod]
Where is the reminder button in the new updated adobe sign? There used to be a manage tab which I can no longer view.
If this is the "document cloud" where are my documents? It only shows "recent" through July 16 2018. I had hundreds of signed documents in Adobe Sign. Where are they now? Did we get a notice to download and save them so we wouldn't lose them?Also still waiting for an answer on how to delete a draft I uploaded and don't need. There is no "cancel" or "delete" on a document that wasn't sent.
I'm trying to create a template for a contract that uses the same prefill field - the name of a party to the contract - in several places. I want the field in a large font on the front page and in the body font of the document elsewhere. If I specify a directive to change the font size, Sign treats it as a completely different field and I have to input the same information twice. Is there a way around this? ThanksMark
I have a legacy app that was working, but is now failing with the SOAP api.Since I don't have time to re-code for the REST api immediately, so have to get this working for now.Currently try to get test sendDocument via SoapUI, and just getting a 501 response from the server, with an error message that means nothing useful to me.Anyone have any idea what's breaking it here?This should be the minimum required data (with some things anonymized), if I leave anything else out it gives an appropriate error:Test Data:https://secure.na1.echosign.com/services/EchoSignDocumentService22Request:<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:api="http://api.echosign" xmlns:dto="http://dto.api.echosign" xmlns:dto2="http://dto21.api.echosign" xmlns:dto9="http://dto9.api.echosign" xmlns:dto21="http://dto20.api.echosign" xmlns:dto1="http://dto14.api.echosign" xmlns:dto11="http://dto18.api.echosign" xmlns:dto12="
So if we send adobe sign document to someone for a signature , they have to use a password to sign it now??? <https://htmlsig.com/t/000001C6D5E2> <https://htmlsig.com/t/000001C6D5E2>
Team,we are trying to integrate our backend application with the echo sign APIs. Currently echo sign Oauth requires manual interaction.Any better way to integrate backend applications with echo sign API using client creditionals ( in oauth we can use client_creditionals ) or do we have any integration key which we need to send during echo sign API calls?Adobe Sign, an Adobe Document Cloud Solution Thanks,Raghav
My company uses Adobe Sign for collecting signatures. It has a use case where it implements the following workflow to comply with local law for particular contracts that requires them to be held for a period before signing:Send documents to a clientClient returns a receipt saying they've received the documentsThe client can read but can't sign the documents until a fixed number of days have passed after the date of the receipt, a "holding period", which might be 7 days or longerOnce the period has elapsed, the documents can be signedIf the documents aren't signed before a later date, say 7 days after the holding period, they can't be signedThe documents are then counter signed by the company to complete the signing workflowAn administration process then commencesWe have to be able to prove that the client had the documents for the required holding period and did not sign until it had expired. The idea is that they must have an opportunity seek advice (legal, financial, whatever) before
With Acrobat DC, when I send a document to multiple people for their initials (and one person to sign), those who are to initial the document have a signature block placed at the end of the document also. What do I need to do so only their initials are on the document?※Move from "Acrobat Reader /Acrobat DC for Mobile Community Forum (Japan)" to "Acrobat Reader".
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