Adobe Acrobat Sign

Is there no phone support for Adobe Sign? I'm not seeing or hearing options for it...am I missing something?

We currently have the annual subscription to the Adobe PDF Pack. We only have the one sign-on/admin account. If we wanted to integrate this package with SharePoint, would anyone using SharePoint then be able to fill, sign and send forms? We want employees to be able to fill out a request form, send it their director for approval and then have it route to Human Resources for final approval.

My client was unable to sign because Signature field is not even highlighted from his PC. It is a simple document. Our client reviews a content and sign. He was using Chrome. He removed and reinstalled Acrobat Reader but it didn't work.Later on, he tried from a different computer, then, Signature field was properly highlighted and could sign.I attached the screenshots.

Hello,I need to send an agreement to many customers, this document have to be filled and signed.How can I do?  because I only can send one at once.Is it possible to have a link and put it on our website and get a signature and a feedback without downloading the pdf document?Many thanksBest regards,AïdaBelgium

Hello,We would like to create and send a document using Sign that automatically changes a variable in the document's text depending on the value that has been filled in by a recipient.So an example would be:We send a document that starts off with the text "Dear [COMPANY NAME]".At the top of the document, a text field asking for the signer's company's name will be available. Once the signer fills in their company name (for example: HelloWorld Corporation) the document automatically adjusts the variable in the text to their company name "Dear HelloWorld Corporation".We've seen this being used before. Can someone please explain how to do this?Thank you very much!

Hello! I'm trying to find a solution for the same problem with the error codes: INVALID_WORKFLOW_ID and MISSING_REQUIRED_TO_FIELD.I can't find anywhere a solution, an answer for this, event though many have asked.What fields is this error reffering to MISSING_REQUIRED_TO_FIELD?I've used the minimal schema and the complete schema; i've filled only the required parameters and then I've tried also with all the parameters filled in. There is no change in the answer for this call.I found this page, but the only way I can post a question is in the forumns, where I can't find answers related to this.https://helpx.adobe.com/contact/support.html#issue-anchorPlease let me know if there's an answer related only to these error messages on the POST /workflows/{workflowId}/agreements or please also sent me the contact details for the support team.

I created a Adobe Sign developer account, and got Application ID and Client Secret.Then, I went to AEM, Tools > Deployment > CloudServices > Adobe Document Cloud eSignature services. Clicked Configure now,  created eSignDCSS. Then filled  in Client ID and Client Secret fields with the above Application ID and Client Secret values.  When clicked “connect to Adobe Sign” button, it failed to connect, and message below shows on the screen.           Your connection is not privateAttackersmight be trying to steal your information from bc-psg (forexample, passwords, messages, or credit cards). Learn moreNET::ERR_CERT_COMMON_NAME_INVALIDAutomatically send some system information and page content toGoogle to help detect dangerous apps and sites. Privacy policyDoes anyone know what is going on here?  Any tips to make successful connections to Adobe Sign are highly appreciated.

Hello, I have created a template that 20 others need to have. They all have acrobat access but I don't know how to share my template with them?

I have an application that has an unknown number of signers in production of the template.Of signer type A I can have between 1 to 10 names/recipients. The template caters for 10 names although only 1 may be required.Of signer typ B I can have between 1 to 10 names/recipients. The template caters for 10 names although none may be requiredSigner type A names only sometimes need correlated to signer type B names.Signer B names are never required without a Signer A name. 4 off small examples;1     Signer A1 - does not need Signer B12     Signer A1 - needs Signer B13     Signer A1 - does not need Signer B1       Signer A2 - needs Signer B24     Signer A1 - needs Signer B1       Signer A2 - does not need Signer B2       Signer A3 - needs Signer B3Is there a way to install this logic within an off-line template that would be

After Setting up a SAML SP Initiated workflow for my IdP on the Adobe Sign Platform, I am facing issues Post Authentication. I am unable to reach the home page after login and get this error message:I have followed these guides to troubleshoot my issue Enabling Single Sign-On with SAML and How to perform a SAML Trace. ​I am able to generate a successful SAML response, but it seems that there is another issue post authentication. I have attached my SAML Trace below and it seems to have the right information. <samlp:Response ID="_ec3cc053-4e9c-40a8-8eee-d379a548bb37" InResponseTo="_62115fc7-9957-4abb-a9da-1e251f3c6e33" Version="2.0" IssueInstant="2018-05-21T22:46:15.93Z" Destination="https://anthony1.na2.echosign.com/public/samlConsume?" xmlns:samlp="urn:oasis:names:tc:SAML:2.0:protocol" > <saml:Issuer xmlns:saml="urn:oasis:names:tc:SAML:2.0:assertion">https://snaosaspidp09.saint.sacustom.local/SecureAuth44</saml:Issuer> <samlp:Status> <samlp:StatusCode Value="

Steps  followed:Created an application.Got Client ID.Set Scope.After that set redirect uriGot an error  : Unable to authorize access because the client configuration is invalid: Thanks in advance for your prompt response.

Hello,Is it possible for the end user to check agreement id on Adobe Sign portal?We are planning for integration with Adobe sign where the user can provide the document id/agreement id in our portal and after that, the portal will start start tracking the status of the document.I was not able to find agreement id on the portal ! ! as an administration.

Hello Everyone,I am using API to send agreement. I have set the callback url but its not triggered when the agreement is signed by the user. Is there anything I have to do for enabling the features in admin account?  Is there any configuration will done by adobe for this feature? Please help.Thanks in advance.

I received a DocuSign document that I need to add an additional signature to. I tried to add an Adobe Sign signature to the document, but the document says a signature already exists and won't let me add this signature.  Is there a way around this? 

What is yor email-adress so I can contact some from the team? Or call and talk to at Swedish.

How can edit the text directly on the template i've set on the account?If not i'll have to start all over again and add the boxes again

After I enter the email address, prepare message, add files and then hit NEXT it automatically logs me out.   Then when I sign back in it gives me an error message"Invalid email or password, or your account may be locked."

I've tried various companies' e-signature platforms and several allow for more security making signers access the document via a link rather than sending document attachments to emails.  Can Adobe sign do that as well?  Also, can I pull back a sent document, edit it (adding more pages, adding more fields, adding or deleting users), and then re-send it?

I have signed up for the Adobe student service with provides basically all of the apps available on Creative Cloud. Prior to me changing my account email address everything worked fine but now I get an error anytime I try to send for sig. I have seen topics on this forum about the same issue but can't seem to find a solution.Please helpKenneth

I understand how to prepare the document for signature.  For compliance reasons, we are supposed to deliver our company disclosures along with the agreement.  How do I include them in the same email but not in the same file for signature.

I scanned an existing manual form and used the Prepare Form tool in Pro DC to add fields onto the form that my staff will prefill, it's meant to prompt us on what information is important to collect.  We then need to send the form to customer email for signature only.  When testing this, all of the fields I added with the Prepare Form tool are active from the email and prompt the customer through every field, I only want them to be prompted with the Signature field for signing and sending back. 

Sign lease

- the price for about 500 to 600 contracts a year- how long contracts can stay in their system- see if these companies have been 'Hack' in the past- how much they guarantee confidentiality

Iam new to this product and still learning. My question is more like; is this possible and how to do it This is what I do today: On a website a user can fill in a form with several personal details like name, adress and a Installation date. The form generates a PDF that from now on is a contract. The contract is by email, sent to the client and they have to sign it manually and return the contract as a scanned file with a signature.This is what i want: I want a standard contract to available online for any user to fill out the contract and ofcource sign it. The contract must be available on a website with a link etc.How would you do that?  and sorry for the poor languageThanks in advance

Very interesting Support experience today.Signing a document, there has come up a name which wasn't mine or the one from contractual partner.Talking to my contractual partner he doesn't know or hasn't added this name. Contacting Adobe Support Elisabeth didn't take this privacy and data protection issue very serious telling me to contact the developers.Then she QUIT the chat.Seems that Adobe isn't taking data protection for their customers very serious, as well as good support service!