Adobe Acrobat Sign

I have accidentally deleted the document i have created to be sent out with all the tailored fields. I can see the document itself on the dashboard in the recent events chart.

I use esign to request signatures for a variety of different things & would like for this to be reflected in the sender name and / or the email address.E.g. HR docs would go to hr@example instead of charlotte@example

Hello,I am trying to use the EchoSign API via an API key (not OAuth2) here:https://<our-account-domain>.na1.echosign.com/public/docs/EchoSignDocumentService22#sendDocumentThere is no Echosign management console option for me to  generate or receive an API key that I can use for an internal application we are developing to send documents programmtically to clients based on when the cleitns complete registration on the website.I have seen forum staff responses re need for a Developer / Global account option. I believed we had this as this was the basis for purchasing this P2 option.Can you confirm how we get an API key?Regards,GJ

HI,I went to check if a user had access to Echosign today and found out that a person that has been gone from the company for about 1.5 years is still an active user. When I try to deactivate her, I am getting an error message saying that an API key is associated with this user account. See below. How can I change this to be associated to my user account?Regards,Rakesh.

I used to have the settings to initial all pages, show email address, and also put a blue line around all pages.

Kann mein Kunde die elektronische Unterschrift nur auf einem Tablet leisten oder funktioniert das auch mit einem Smartphone (iPhone, Android usw.)?

I am told that i can sign in to a free account and use up to 5 esign messages a month. Although a friend has done this I cant find anywhere on the we site to sign up for this free account. Not to be confused with a 30 day free trail. Can anybody help with this action

My company is testing out the free trial for Adobe eSign to see if it would be a good fit.I recently downloaded the Adobe eSign Manager DC app to my iPad to try it out and this is the problem I have run into...When I select either "Send for Signature" or "In-Person Signing" after filling out the email address and attaching a document the app will spend 10 minutes or more loading before moving on to the next page so that the customer can sign. Is this typical? If that is the average wait time then this program will not be suitable for our company at all. Troubleshooting I've Tried:Turning iPad off and back onClosing and reopening appUninstalling and reinstalling appUsing different documentsPlease let me know if you have any advice on how to use this app without the long wait time or if this is something that is typical for this app I would like to know that as well. Thank you

I am having an issue forwarding an electronically-signed document for approval, as there is no signature verification when printing out a document.Yes...the blue banner does pop up when one pulls up the signed document within Document Cloud, but once printed, or attached as a pdf in an email, there is no certificate/verification.Perhaps ADC can add a stamp, or sorts, beneath the signature to verify/certify/inform a recipient (of signed document) that it's been signed via a certain program.Thank you.

I need to know why my account is being charged monthly with $15.86 I authorized a one time payment for that amount?

I want to upload a blank form to our library, and allow all of my employees to fill it out, as they need, within adobe esign, then send it.  Currently, we have to open the document on our computers, fill it out, save it, then open adobe and send the completed document.  It would be so helpful if they could work directly from adobe.

We are in need of additional contract identifiers on the send page.  The name itself is not enough. When we run reports and export them into excel, it is very difficult to distinguish between types of contracts.   If the send page have additional identifier fields (e.g Contract, Amendment, Notice Letter etc.) it would help us with reporting. We need about 3 separate identifiers that the sender could select from a dropdown.  I would work similarly to Adobe’s message option. The functionality is there, can you expand on it and provide this option?    

             2-Apr-2016 11:39 PM    (in response to Eddie Harrison)     Hello Eddie,My name is  and I am Technical Consultant in E-Sign team. As per the issue, it seems that you have sent the fax and it was not received by the recipient. Regarding that, can you please inbox me your email address so that I can contact you further to investigate the issue and also, you can directly contact us at suppport@echosign.com.Regards,

I need 2 versions of the same template and would prefer to avoid having to recreate from scratch.Thanks

Hi,I am trying to create a widget to embed on my site. I would like to:- Avoid uploading the document each time to reduce the size of the request and improve performance.- Supply merge fields to prepopulate some fields on the form.I am trying to use the rest api to do this but am receiving the following error:INVALID_TRANSIENTDOCUMENT_IDThe request body I am sending is:{  "widgetCreationInfo": {    "widgetCompletionInfo": {      "deframe": false,      "delay": 0,      "url": ""    },    "widgetAuthFailureInfo": {      "deframe": false,      "delay": 0,      "url": ""    },    "mergeFieldInfo": [      {        "fieldName": "",        "defaultValue": ""  &nbs

WTF....??  DEADLINE TO SEND FAX OF GOVERNMENTAL DOCUMENTS EXPIRES TOMORROW.   I AM LOCATED IN REMOTE TERRITORY AND CANNOT GET OTHER MEANS OF CONFIRMATION MY PARTY HAS RECEIVED ANY FAX YET. SEVERAL  E-SIGN FAX HAVE BEEN SENT FROM MY DEVICE  WITHOUT ANY EVIDENCE OF BEING RECEIVED.  I SUSPECT THE FAX NEVER REACHED THE DESTINATION FAX TERMINALS, BUT MY  ADOBE ACCOUNT ALWAYS READS SUCCESSFUL TRANSMISSION OF MY FAX DOCUMENTS.  WTF....? THERE IS NO SUPPORT ACCCES TO CONFIRM  MY ACCOUNT FUNCTIONS AS CONTRACTED.

Frustratingly, I have spent many hours creating a widget form, and because I had another document with the same name I temporarily saved the document as a name that I do not want to be finalised and sent to customers. It seems that I can't edit the document name now which is ridiculous and I have to start from scratch!! Does Adobe plan to make it possible to edit the document name in the future?? I would have thought this is a basic requirement...Mark

The lag during signing makes it almost useless. I can't have clients slow down their signature so the software can keep up. I'm using a laptop with i7 cpu @ 2.6ghz with 8 gb ram and a touchscreen. Is this a touchscreen issue?

So I have created a widget or Hosted Form, and after completing it to have only one required Signature, it puts another section, or area below that asks for another signature, and email as a required section which i do not want to have there. It creates a whole other page as well because my original signature line is at the bottom.So,..How do i get rid of the 2nd signature line with an email requested line under that off the form after its created into a widget

I was wondering if anyone knows how to change settings to receive an email once an agreement is signed. I can find this option when I send each agreement, but need to set this up by default. Any ideas?

Hi GuysHow do i make it so a recipient can edit a field that i havealready ENTERED information into

Ive added multiple signature fields and name fields to a document but when it's sent out for signature, the fields disappear and the user is only asked to sign once, on the very last page. Is this a bug??

How do I send an archived document to my library for use.

Within the e-sign services I need to utilize mega sign where each document is signed by multiple recipients. When manually sending the document, I was able to send a form to "one" email twice so when it is signed once, it will send the same form back for the additional signature.

We send different packages (groups of multiple documents) from our library constantly.  EACH TIME we send a package, the sender has to manually select from our library, ONE AT A TIME, all of the documents that go into that "package."  i.e.; I am sending out documents to a new applicant.  I have to select from the library as follows:  I-9, W-4, ABC company welcome letter, ABC company Authorization and Consent, ABC Company Applicant questionnaire, & ABC Company Credential Requirements.Seems silly to have to select all the documents each time.  I would like to create a Bundle, Folder, Package, or whatever you want to call it, named "APPLICANT INITIAL DOCUMENTS" and have it  automatically send, when selected, all the documents I had assigned to that group, i.e. "I-9, W-4, ABC company welcome letter, ABC company Authorization and Consent, ABC Company Applicant questionnaire, & ABC Company Credential Requirements."Then I would have a different package fo