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Peru Bob

Community Expert

Community Expert

Activity

Re: How do I disable the default setting of "Use t...

by Community Expert in Using the Community Discussions
14 hours ago
14 hours ago
Is the file in the Recycle Bin? If so, restore it. ... View more

Re: Help outside the box

by Community Expert in Photoshop ecosystem Discussions
‎Nov 17, 2025 05:12 PM
‎Nov 17, 2025 05:12 PM
Premiere Pro and After Effects will be the most demanding of hardware resources. There is a dedicated Video Hardware forum: https://community.adobe.com/t5/video-hardware/ct-p/ct-video-hardware?page=1&sort=latest_replies&lang=all&tabid=all   I agree with Trevor.Dennis about Puget systems.  As a matter of fact, my current video computer (a few years old now) was purchased from Puget. ... View more

Re: Was charged for a free trial

by Community Expert in Account, Payment, & Plan Discussions
‎Nov 17, 2025 04:33 PM
‎Nov 17, 2025 04:33 PM
You should receive a refund. Keep us updated. ... View more

Re: 「名前の変更」ができない

by Community Expert in Premiere Pro Discussions
‎Nov 17, 2025 04:22 PM
‎Nov 17, 2025 04:22 PM
Try resetting the preferences: https://helpx.adobe.com/in/premiere-pro/using/reset-preferences.html If that doesn't work, try creating a new project and import the old one into it. ... View more

Re: Was charged for a free trial

by Community Expert in Account, Payment, & Plan Discussions
‎Nov 17, 2025 04:09 PM
‎Nov 17, 2025 04:09 PM
How did you cancel? Did you receive an email confirmation of the cancellation? Refunds can take up to 14 business days. See here: https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html and here: https://helpx.adobe.com/manage-account/using/cancel-subscription.html ... View more

Re: intallation

by Community Expert in Download & Install Discussions
‎Nov 17, 2025 10:45 AM
1 Upvote
‎Nov 17, 2025 10:45 AM
1 Upvote
Can you describe your problem in more detail? ... View more

Re: old versions

by Community Expert in Premiere Pro Discussions
‎Nov 17, 2025 07:44 AM
‎Nov 17, 2025 07:44 AM
If it isn't available on the CC Desktop app, then it is not available for download. See here: https://helpx.adobe.com/download-install/apps/system-requirements/download-availability.html and here: https://community.adobe.com/t5/download-install-discussions/download-older-versions-of-creative-cloud-applications/td-p/13796710 ... View more

Re: Stuttering Playback

by Community Expert in Premiere Pro Bugs
‎Nov 17, 2025 07:40 AM
‎Nov 17, 2025 07:40 AM
@maxim_8692  Are you using mts files? Please provide the information requested by Sumeet Kumar Choubey. ... View more

Re: PSE 24 and Canon Print Studio Pro

by Community Expert in Photoshop Elements Discussions
‎Nov 16, 2025 05:14 PM
‎Nov 16, 2025 05:14 PM
Did you check the Canon site for an updated version of Print Studio Pro? ... View more

Re: Firefly

by Community Expert in Adobe Firefly Bugs
‎Nov 14, 2025 06:26 PM
‎Nov 14, 2025 06:26 PM
Can you please explain in more detail? ... View more

Re: es funktioniert nicht

by Community Expert in Adobe Firefly Bugs
‎Nov 14, 2025 06:25 PM
‎Nov 14, 2025 06:25 PM
Can you please explain in more detail? ... View more

Re: Probléme aprés installation Windows 11

by Community Expert in Photoshop Elements Discussions
‎Nov 14, 2025 06:23 PM
‎Nov 14, 2025 06:23 PM
 Pourtant il est bien précisé que je n'ai aucun appareil enregistré.  By @sylvettek26694944   That refers to Creative Cloud subscription programs, not Elements programs. ... View more

Re: Automatic audio transition between clips and e...

by Community Expert in Premiere Pro Discussions
‎Nov 14, 2025 06:06 PM
1 Upvote
‎Nov 14, 2025 06:06 PM
1 Upvote
I wonder if Automation Blocks could do that? @Mathias Moehl  https://aescripts.com/automation-blocks-for-premiere-pro/ ... View more

Re: Stuttering Playback

by Community Expert in Premiere Pro Bugs
‎Nov 14, 2025 05:52 PM
‎Nov 14, 2025 05:52 PM
Are you using .mts files? ... View more

Re: premiere pro is updating

by Community Expert in Premiere Pro Discussions
‎Nov 14, 2025 05:49 PM
‎Nov 14, 2025 05:49 PM
Have a look here: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html ... View more

Re: Infinite loading screen when trying to cancel ...

by Community Expert in Account, Payment, & Plan Discussions
‎Nov 14, 2025 05:24 PM
‎Nov 14, 2025 05:24 PM
See if something here helps: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html   https://community.adobe.com/t5/download-install-discussions/unable-to-reach-adobe-servers-while-installing-or-updating-adobe-apps/td-p/14667078/redirect_from_archived_page/true ... View more

Re: adjustment layer to affect only the layer imme...

by Community Expert in Premiere Pro Ideas
‎Nov 14, 2025 06:42 AM
‎Nov 14, 2025 06:42 AM
 the nested sequence alters the nature of the clip By @marcosg77763356   I did upvote your request, but how does it do that? ... View more

Re: My access has been revoked

by Community Expert in Creative Cloud Services Discussions
‎Nov 14, 2025 06:32 AM
‎Nov 14, 2025 06:32 AM
I had bought the subscribtion on Groupon By @Tenzin5EB8   You may have been scammed. ... View more

Re: My access has been revoked

by Community Expert in Creative Cloud Services Discussions
‎Nov 14, 2025 06:31 AM
‎Nov 14, 2025 06:31 AM
See here: https://helpx.adobe.com/enterprise/kb/contact-administrator.html ... View more

Re: Photoshop crash upon launch

by Community Expert in Photoshop ecosystem Discussions
‎Nov 13, 2025 05:49 PM
‎Nov 13, 2025 05:49 PM
How much free hard drive space is there? ... View more

Re: Unable to install Elements 2022

by Community Expert in Photoshop Elements Discussions
‎Nov 13, 2025 05:37 PM
1 Upvote
‎Nov 13, 2025 05:37 PM
1 Upvote
If you have the serial number, you can register it with Adobe: https://account.adobe.com/products   After registering, sign out and then back in. You might see a download link for an installation file. ... View more

Re: Photoshop Elements 2026 will not start (Window...

by Community Expert in Photoshop Elements Discussions
‎Nov 13, 2025 11:58 AM
‎Nov 13, 2025 11:58 AM
Have you always had sufficient free hard drive space? ... View more

Re: Just had CC installed but Adobe XD is not list...

by Community Expert in Creative Cloud Services Discussions
‎Nov 13, 2025 11:47 AM
‎Nov 13, 2025 11:47 AM
https://helpx.adobe.com/enterprise/kb/contact-administrator.html ... View more

Re: ご教授願います。AEで制作したMP4がリンク変更後、再度戻る事情がありました。

by Community Expert in Premiere Pro Discussions
‎Nov 12, 2025 05:47 PM
‎Nov 12, 2025 05:47 PM
Export from AE to a lossless format and then import that into Premiere Pro. Place the exported file in your sequence in place of the linked clip. ... View more

Re: Photoshop error 224

by Community Expert in Photoshop ecosystem Discussions
‎Nov 11, 2025 10:32 AM
‎Nov 11, 2025 10:32 AM
Have you tried contacting Customer Support? ... View more

Re: Custom profiles,

by Community Expert in Creative Cloud desktop Discussions
‎Nov 11, 2025 10:26 AM
‎Nov 11, 2025 10:26 AM
You posted in the CC Desktop forum. Please tell us what Adobe app you need help with, so this can be moved to the appropriate forum. ... View more

Re: Help, our subscription has been renewed until ...

by Community Expert in Enterprise & Teams Discussions
‎Nov 11, 2025 07:06 AM
‎Nov 11, 2025 07:06 AM
@Jeffrey_A_Wright  ... View more

Re: Certificate for Certification

by Community Expert in The Lounge Discussions
‎Nov 11, 2025 06:59 AM
‎Nov 11, 2025 06:59 AM
Click on the Support tab at that link and choose Contact Us. ... View more
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