After Effects

I have created a series of mogrts for use in premiere pro. They have source text that contains "Poppins" extra bold font. Both of my colleagues that need to use the mogrts reported back to me that the fonts are (without a warning) substituting for a default font. When my colleague opens the mogrt in AE, the font issue seems to resolve. But still nothing works to fix it in premiere. I seem to be able to use the mogrts on the pc I created them on in premiere without issue. I have version 23.6 AE. When I was exporting the font I did receive a warning that said:  Problems is - the font family is installed both from adobe fonts and directly onto the computers.

IssueWhen exporting MP4 with audio from AE (H264 output module, with video stream or without), AAC audio priming information is not contained in the MP4 container in the expected format (expected formats are either ISO standard [elst + sbgp + sgpd] or iTunSMPB). Consequence is that (as far as I know) no app other than AE itself reads that MP4 correctly - to everyone else audio has ~20ms silence in the begining and lasts longer than expected. If video exists, audio and video are offset by that amount (as audio has extra silence at the beginning). The most important app that reads MP4 incorectly is ffmpeg, as it is used pretty much everywhere. On top of the everything, even the AE itself provides invalid information on the duration of the audio it rendered itself - it states 10.06933333 for 10.0333333 duration audio (priming samples seems to be a part of that duration [remainder ones as well, but that is expected]).AE 2023 and AE 2024 beta are both importing mp4 with correct audio primin

AE 22.6.0 (Build 64) keeps throwing error: attempt to remove an item from a position outside of list length (27 :: 9). The error happens any time you undo something, or move a layer or keyframe in the timeline. Working inside a TEAM PROJECT, which I assume is part of the issue. AE is almost unusable as the error throws constantly.

I made a file that causes my installation to seemingly melt down. these are the steps i took:Open a new projectCreate a new Comp (4k/60, 10 seconds long)Created new Shape Layer with a single path. (no fill, 400px stroke.)Added a twist to the layerAdded a Wiggle Paths This is where it all stops working.  I no longer get a preview. AE freezes when i attempt to quit. and when I open back up it asked to start in safe mode.  I have uninstalled AE multiple times, tired several version all with the same results. I am also attaching the AE file I made with the steps outlined above.  More info After Effects versions I tried:23.623.523.3OS and Computer:MacOS 12.6.9 (i updated my os as one attempt to solve) What the hell is going on?

Video shows everything. When trying to adjust RED raw metadata settings I'm able to type in my changes no issue on other common settings, but for whatever reason I can't do so on tint. On tint I can only get it to save if I drag the slider. I tried all of the reload and save preset etc. options on the top right, none of those solve the issue of not being able to adjust tint. Only solution is dragging the slider. Pretty random and funny bug but figured I'd report it as some people may not figure out that they need to use the slider. Video: https://drive.google.com/file/d/15GmPKnS2Nb7Kx_4nzf9_5-ClWueECviI/view?usp=sharing

This looks bad. Premiere pro does the same thing too.How to fix this?PS: Photoshop respects OS color scheme properly.  

So this has been driving me nuts since version 22 came out. Working with ProRes 4444 files, color management turned off.  While playing back a clip the color will subtly shift for a few frames and then go back.  It will happen numerous times and seems farily random. I have posted two screenshot with the scopes turned on so you can see the difference.  It's so subtle it hard to catch (especially if you are working on LOG footage), but it's there and happens every project. The only way to get it to behave normal is if I turn color management on.  This is a no-go for our workflow though as we've been roundtripping files in and out of AE for years and color management always leads to inconsistencies when bringing into other applications (in other words, please do not suggest we change our workflow in order to accomodate an obvious bug). We've tried all the usual suspects...restart, clear memory and cache, turn GPU acceleration off, etc. Sort of surpr

Hi,I have a 2D hand rig (parented PSD layers with some basic scripts for IK and pointing, DuIK and custom) which worked fine in 20018-2019 versions (older PC).Now, in 2022 and 2023 same project (newer PC) throws curveballs at me - even I get smooth animation with scrubbing, the objects (rig controls, layers) start to jump and jerk around as soon as I try to preview them. Also, there I see some inconsistencies between rendered pixels and layers wireframes even after I do cache+mem purging.Even changing some layer visibility impacts the inconsistencies, just at different frames, worst thing to nest 12.5fps animation com to 25fps main comp (or setting all to 25fps and adding PosterizeTime effect).The worst part is, I have a copy of this very comp with expressions links to the rig controls, so its animation automatically updates in both comps. When I compose those two one over another, the output in both differs.Disabled multi-frame rendering, latest Nvidia Studio drivers, disabled ha

I've been running into an issue with Essential Properties and media replacement.Ater I add my "template" comp to a main composition, I twirl down the Essential Properies in the timeline OR use the properies panel but my Media Replacement line disappears. I have essential properies above and below my media replacement and they display just fine.Right now, my only fix is to "pull down" from the original master property - this SOMETIMES seems to load the full property stack, including my Media Replacement layer.Another bug I have encountered is my essential properities "dissapear" but I can tell that something is still there in the layer stack. If I blindly click on the blank area in the layer stack, the essential property displays. If I scroll up or down, they all disappear again. Clicking around for the master property "pull down" seeems to temporaily fix it.Has anyone else encountered this type of bug? I know I've experienced it for the last two years of After Effects updates.

Yikes! Mac M1 UltramacOS Monterey 12.6AE V23.0.0 Color settings:32-bit ACES working space (Title edited by moderator.) Has anybody noticed a green flickering hue with Prores 4444 material?Preview and rendering have random flickering frames.I noticed this in my latest project. Did not happen before with other Prores material. Tested both with the client's original and re-encoded versions. Colour management or anything does not seem to affect it, but...Turning off the hardware decoding option in Settings seems to help: Settings - Import - Video Footage - deselect hardware accelerated decoding box. Just lost two days' worth of hours.

Hello,Would love help with this Adobe AE 2023 bug! Problem:I'm attempting to use Adobe's code here (under "Custom layout-manager example").This code builds a window with a button that has a custom location in the UI.Example here:But when I run Adobe's code example in After Effects 2023, it crashes.  Parts of code that crashes:// of "container" in a stair-step fashion. function StairStepButtonLayout( container ) { this.initSelf( container ); }win.buttons.layout = new StairStepButtonLayout( win.buttons );  Question:How could I solve this crashing issue? Thank you very much!

Windows 11Pro 10.0.22000 Build 22000AE 2023.5 I'm experiencing very long-duration pausing/freezing when I use the EG panel.Cause: I add a parameter to the panel. Then change anything and try to select another item in the panel. AE becomes unresponsive (as seen in task manager) for between 15 seconds and 3 minutes. I observed that sometimes if I click in the comp and then back to the EG panel it won't freeze, but this is not consistent. As my project has grown the delays have increased. Unfortunately, I'm accessing much of the same source materials and even precomps across mogrts. I wonder if this is related to the menu issue. I am creating a package of mogrts and I figure this is costing me about 120 minutes a day. 

Issue - I'm converting an existing project I was working on using ACES with the OCIO plugin to the new native AE implementation, but despite the footage color spaces being set correctly (exr 2065-1 sequences), AE doesn't map correctly to sRGB, space that I have selected from the dropdown "Display color space" of the composition. However, if I create a new project from scratch, with the same footage, and do the same settings, in a new composition, this time it behaves as I would expect. Another piece of information that can be useful: in the footage viewer it looks correctly mapped, this problem occurs only in compositions.Adobe After Effects version number: 23.4 (Build 53)Operating system: Windows 11Steps to reproduce - 1. Open an old project that uses the OCIO plugin to do color management with ACES / 2. Remove all instances of the OCIO plugin and delete any related adjustment layers. / 3. Configure the project to use the native implementation of OCIO-ACES / 4. Interpre

After Effect is crashing after using rotobrush, and I can't use AE at all.I did update my brand new computer MacbookPro M2 Max OS Ventura,It didn't change anything. I even format my computer, de-installed and re-installed the last version of AE. After calling several time to Adobe for a week, this is the worst customer service I ever experience. Nobody was able to tell me what was the problem. I need to talk to a real expert who will solve my problem (and not randomly tell me to install and reinstall my app or update my computer). I'm thinking Adobe have real issues of compatibility with Mac OS Ventura.Is anybody else experience those issues?

With the Save As popup window open, if I press any of the arrow keys, the popup window closes and nothing is saved.  I haven't tested every Adobe app but it happens for me in After Effects (2022 & 2023), Media Encoder, and Premiere Pro.  I also tested it in Photoshop 2023 and it does not appear to be an issue there.  I have reported it to Apple but it seeems like it might be more of an Adobe bug as no other apps I use seem to do this.  It was not an issue with Big Sur or Monterey.  Only appears to be an issue with Ventura betas.  I am currently running the Ventura RC and the recent Adobe 2023 app updates.

latest ae version 2023 on mac monterey,same thing with latest betaprecomp + timewarp disable mask, if i disable timewarp effects, mask work, if fx is enable, mask disappearsigh.... i attach a simple sample of bug....

When I make rendering in TIFF-sequence and PSD-sequence , an image is broken.OS : win10GPU : RTX2060S (Driver v471.11)Ae : v22.0.1Ae condition[project-setting]Depth: 16bits per channel[output-module-setting]Depth: Milions of colors+Color: Straight(unmatted)

Dear adobe engineers, stop breaking AE for million's time on windows, please make it work as smooth as on mac please i beg you....Problem as follows - i have a horrible timeline performance on my top tier windows 11 pro machine compared to my macbook pro M1 max with 32gb ram,  same project with 10-15 shape layers in 3d on 1080p timeline feels drasticly different: silky smooth on MAC and stuttery mess on windows... lowering resolution and enabling draft 3d makes 0 differencespecs13900k+96gb ddr5 + rtx 4090, 2x2tb crucial t5,  latest drivers on  everytging as of  30/7/2023 every other software (davinci, c4d, blender  ) fly performance wise  but not adobe, especially AE AE version 23.5 or beta x11 on both machines windows and mac The problem is only affecting workflow and timeline performance, i dont care as much for rendering performance,  this problems happened before and im really tired of every other update screws up optimization in fa

After Effects, I make a Composition of 3 layers ;- a blue Rectangle shape, which is supposed to serve as background for everything to be added over it,- another Rectangle shape, no fill, placed under the blue rectangle,- a logo (imported .PNG), which I set to start from within the blue rectangle, move downwards and only appear when placed within the second rectangle. I then set the logo to be track matted by the second rectangle, intending the logo to be visible while within the matte's area.So, the logo starts from within the blue rectangle, moves downwards to be placed within the matte. Stays there for 5 seconds then back up. No other effects are used. Elementary animation, nothing complicated. And, indeed, it runs fine when I run it with the 2 layers (matte & logo). But when all 3 layers are on, the logo is never visible. Any suggestions ?

It's been happening for years. Mac Intel, Mac Silcon, it doesn't matter. Analyze will just freeze. AE restart required to get it to work. I would really like to know what conditions contribute to this problem. Mac Mini M2 Pro Ventura 13.4 AE 23.4.0 

When I create a shape layer by double-clicking the toolbar icon, I can access the expected controls in the Properties panel (pic 1)   But when I create one using the menu, I only get access to the main transform controls in the Properties panel, not things like fill or stroke etc (pic 2)   I asked someone to test it on their machine and everything worked as expected, so it's something in my system that's causing the problem. Does anyone else have this issue?Win 11 PC - AMD 5950x - RTX 3080 - 128 GB RAM            

I've had issues in the past with typing and new characters not appearing when you type until you perform another action. There was an active User Voice post for this. I even got contacted by After Effects staff and submitted videos for them. Now, with the latest updates, the issue is worse. The 'Character' panel now lags. Every time I select a new text box, the previous Character properties remain visible. If I make a change, it actually updates the selected text to whatever the Character panel shows. This means that every time I select type, I have to then click a couple more times in the text box to ensire the Character panel actually updates. Macbook Pro 16" Intel, macOS Monterey 12.6After Effects Version 23.0.0 (Build 59)Cache is clean, SSD has 300GB free. Ram is underutilised.GPU is anaemic but hey, it's an Intel Mac. Go figure.

1. Adobe After Effects 23.42. Windows 10AMD Ryzen 9 3900X64GB RAMRTX 3090 3. When trying to use the 3D camera, I will go to track a clip, it begins to initialize and then fails, and produces an error message saying "unable to obtain dynamiclink server connection." This is an entirely new project and composition, with one clip and no dynamic link attached. I believe Adobe uses the dynamiclinkmanager to enable 3D camera tracking, so that may be the source of the issue, but I have found no solution for weeks. What I have tried so far :1. Resetting preferences and clearing cache. 2. Uninstalling and reinstalling after effects.3. Downgrading my after effects version.4. Uninstalling Creative Cloud, running the Creative Cloud Cleaner tool, and reinstalling. I have followed to my knowledge every reccomended troubleshooting step on the forums, short of reinstalling windows entirely. Is this the last thing to try? Thank you in advance.

Hi all, I am having issues with my timeline. The track matte option is not showing on the top layer in my timeline, and i am also missing the whip icon for the track matte also. I have checked to make sure that the coloumn is active, as shown in the screenshots. If anyone can help me that would be amazing, as all other videos i see online have the icons that I am missing. Thank you!