Bug Reports

the animating tools is not working showing issues contimouesly

my instagrams posts wont post no matter what i do.

Hello I am writing a report that the app is not working as expected. It would seem that the cloud services are down and there is no saving/loading of the template component(custom). This interrupts the daily workflow and I'm wondering if I'm paying for this app, because I saw some credits included with my Plan. In any case, you should choose to 1.) Provide a working service or 2.) Don't provide the service if it's not going to be reliable. You must understand is that I chose to use the Adobe product because it was supposed to have some class, but instead all it has is overcharging, locking you in contracts with early cancellation fees and buggy software across the board. The truth is that I can write my own software for the needs I have, which begs to ask the question what exactly your purpose is in all of this? Have a nice day.

動画編集をし、編集画面では何も問題ないにもかかわらず、ダウンロードされたド動画は何度も5分間ほどフリーズしている動画で話にならない。

When trying to open my file that I created a few months ago I get an error message and cannot open it to edit. This is a problem since it contains all my brand post templates.

I am unable to open any new projects. constant error

I have tried downloading this file for 30 minutes and this error shows up. I tried downloading a different file to rule out website issues, and I was able to get 100% download completion.

I create a password protected form. However, I can no longer edit the form with the Android Adobe app after openning it with correct password.Editing on PC no Problem! I work with protected PDFs. This is a big Issue. Android 13 - One UI 5.1 

On multiple projects today and the past few weeks, I've had my browser tabs become unresponsive either with a Chrome popup asking to Kill the Task or Wait. Other times the tab just completely freezes without any warning or error message! I just cleared my cache and relogged in and I'm still getting the same issues. macOS: Sonoma 14.2.1 Mac Book Pro: M1 Max 32GB Ram Chrome: Version 121.0.6167.85 (Official Build) (arm64)

This app is very glitchy, it has repeatedlt failed to work as it should ... the attached screenshot shows but one example of it failing to allow the background to be changed, and failing to display the text ... I'm very disappointed!

Hello, after duplicating my project and publishing it in the new Adobe Express, I always see low-resolution images, but they are HD. Why? I tried many times, changing the project why?

I am trying to replace a photo with another one in the library, but when I click on the "replace" button, there is just a white screen to the left where it used to show photos. Please help.

While editing a video the audio will change to a slowed down distorted version when you split a scene

The main photo of each folder I create is not showing under the "files" page. It only shows the original photo from many copies back that's a totally different file

couldn't open any templates i clicked on. i tried 5 different templates and still got the same error msg.

I spent HOURS today creating this brochure. I had to move some elements to account for the bleed lines. On the very LAST step, I went to move one image over. The image disappeared and now it won't let me upload any image in its place. I spent all day frustrated over how slow and unresponsive Adobe Express was, but tolerated it because my brochure was being completed. To be on the very LAST step and the program to fail me, I cannot even explain my frustration. This program was working fine before this worthless update.

Estando en pleno proyecto el programa de bloquea y no carga ni el inicio. Le ocurre muchas veces, he comprobado las conexiones y lo hemos descartado. Deseo que puedan solucionar este problema cuanto antes, para evitar estas constantes interrupciones de trabajo. Muchas gracias!!

why are photos not loading or when they do, they are blurry? I would appreciate a reply. This is an ongoing probkem.

For a simple design I created, I cannot download the work in PDF format. Even though I have a year long subscription to all adobe products, a simple download is not possible when it comes to Adobe express.

Video is not loading on Adobe Express. The videos are all greyed out and load which is super inconvenient when I had a deadline to get this video finished.

Images applied from collaborators appear to be invisible or blank/grey.

no ability to download or add new items as seen in the screen shot, have cleared cache, signed out etc etc to no effect.

Het is nu al een behoorlijk aantal keer voorgekomen dat ik niet in de map met merken kan komen. er blijft een wit scherm te zien. ook tijdens het bewerken van projecten kan ik niet bij het merk. kan dit alsjeblieft worden opgelost?

Hi support, I am trying to duplicate the same file and is unable to . Please advise. Thanks.

I cannot turn off snapping, please.. for the love of god...