Bug Reports

La aplicación se reinicia al seleccionar una foto de la galería. Esto es muy molesto, pues no se puede realizar un diseño alguno. No puedes hacer nada. Por favor, solucionen el problema lo más rápido posible. También pasa con Photoshop Express, pero al seleccionar la funcionalidad de lentes (lenses). Soy suscriptor con licencia activa. 

Hello! I'm desperate, I've been waiting for months for maybe an update to solve the problem with the Adobe Express servers, but nothing, the app doesn't work for me on any device, on my cell phone it tells me navigation problems, the same on Mac in both Safari and Chrome Adobe tells me it cannot open the page, the error is: "FetchEvent.respondWith received an error: typeError: load failed"I need to work, there I have my brands and past files, I have had to evaluate switching to canva since I am afraid of paying the subscription and still not being able to use the app, it only works on the iPad but the previous version.

Every time I use Express, even doing something simple as changing the background color it freezes and says "Aw, Snap! Something went wrong while displaying this webpage. Error code: Out of Memory". I click 'Reload' and it will eventually do it again. I have contacted Adobe previously about this issue was was told to clear the cache/cookies - that does nothing to help this issue. PLEASE FIX! Its frustrating. There is no reason why this should happen, especially while doing the most simplest of changes.  

I can't import images or photos into a project from the mobile app.

Is anyone else having issues uploading video for editing? Each time I attempt to upload my own video it does it's processing thing to upload and then just goes backto a blank canvas. 

Trying to upload images from photo library to Adobe Express and blank box comes up. 

Using Adobe Express as it is LESS buggy than Photoshop and easier for quick repeated template items, social media, concert posters, FB event image etc. Lately so many issues, fonts expiring but they reallt aren't? From two days ago..simply font name change maybe? Have to repeatedly click in font layers and reselect font, Acumin Pro? And today new errors, timeouts on page, losing work. So frustrating at nearly $100/mo; ugh

I work for an event company and really use the adobe express to help make meta ads with video layers.  For some reason today, I cannot have one video layered on top of another and using music from one and the video from the other.  Anyone having this issue?

Today, I got on to work on my projects. However, all the text in all of my projects is completely unusable. I can't view it, and it is stuck with the spinning wheel of death. I tried clearing cache, cookies, and restarting my computer. Amongst other things.To clarify, this affects all my projects, the ones from yesterday, that I wanted to work on, and ones from months ago.My system is an Apple system.Please help, or run back an update, or something. Do whatever is needed to make Adobe Express function, as it is simply unusable.See the unloaded, "spinning wheels of death," that's what I'm referring to.

Hallo, mein Projekt wird auf einmal als Schreibgeschützt angezeigt, nachdem ich jemanden zu meinem Projekt eingeladen habe. Ich kann es leider nicht aufheben. Kann mir bitte jemand helfen?

I recently upgraded to the new interface on Adobe Express. It is giving me a hard time. Whenever I try to edit a text, it scramples the text and adds random letters in middle making it completely unreliable. I have attached a screen record. App version: 27.3.0

This is happening on both the desktop and web version of Adobe express on my Macbook Pro - often when I try to upload something to a document from my computer, or sometimes if I try to use images in adobe itself, the image won't appear on the document - just an outline of it with a red triangle with exclamation mark in it. I've tried signing out, uninstalling, switching between desktop and web etc. and it doesn't help. There also doesn't seem to be any logic to it - it may let me upload or use a couple of images but then decides I've had enough and won't allow any others. It also doesn't seem to make a difference what format the images are in. Anyone else had this problem? It's frustrating when you're paying for a service you can't use half the time. 

Hi @Tarun Saini,   I am facing a similar issue with regards to incorrect format when downloading as a pdf.    As you can see in the attached files. The jpg version has the border formatted correctly around the certificate. Where as the layout is incorrect in the pdf version. I have tried replicating this on Microsoft EDGE as well as Chrome browsers, but getting the same trouble.  I have done this countless times in the last year, and this has never been an issue. This seems to be a recent problem. Can you please help with this.    Kind regards, Vin

Hi, I was trying to edit an instagram story on express. I am unable to make any edits. The application displays an error every time I try to edit the content. Error screenshot below:  

I am using Adobe Express paid account which give me the possibility to create in the iOS app and in the Internet since iOS last update 18.2.2 or later when I'm trying to upload a picture that I just took with my iPhone 16 four Max or for my library it doesn't upload the picture and it gives a blank page when I'm trying to upload which means to add a media for Adobe stock from the inside library of the application it works perfect I console the support and I found out that another friend of mine has the same problem. I told the support in the engineer team to solve it quickly he doesn't happen in any other application and I already uninstall and install again after restart my iPhone of course they usually the bag already been done. I hope they will solve it quickly because I can't use the app. 

I saved a few dozen inpsiration pieces and when I went to my favorites, none of them are there??

I changed the background color but the color is not changing. This wasn't an issue until today and my old files with colors I've already changed still work

I keep getting 'Post Failed" on instagram in my schedualed post. I've tried reconnecting the token, shortening the discriptions etc. Literally tried everything without success... anyone else experiencing this? It worked well before, just now been having this trouble since yesterday.  Cheers

On Express, when I attempt to upload a PDF to crerate a template it is blank.

I can't download images in Adobe express. It has been months and this issue is still not fixed. I have a OnePlus 8T and a OnePlus 10, and it just happens on these devices. I son has an iPhone and it works.  It prepares the file but when I go to download it it just gets stuck and doesn't download. I usually have to open it on my computer and then download it.  This is super frustrating please fix. 

Is there going to be an update to the scheduler that supports posting a post (not reel) with the new IG post size of 1080 x 1350? Meta just changed this week. As it stands, the scheduler will not allow me to schedule or 'post now' unless i resize the artword to the previous size of 1080 x 1080 - any updates on this would be greatly appreacited. Thank you!

Hi,On March 7 2024, I paid for the Headshots addon to generate headshots based on 10 pictures of me that I uploaded. On March 10 I logged into Adobe Express and found the Headshots app had generated images for me. However I cannot select or download them. Nor can I drag them to a new page in Express.I have tried this in Edge and Chrome on a laptop, and also the actual Express app but these do not work. It's frustrating that I paid money for this app and it doesn't deliver what it says. Please help me to download the images I want to use.Kristin

Resize should resize just the things in the art not the background as it a feature that is set on the page, not added to it. The background should be adujstable to fit any size frame considering they are preset frames, but they don't some backgrounds are too large for the work.

Hello! The 4K resolution is 4096x2160, but when I select 4K as the output, the resulting file is much smaller. How can this issue be resolved?

I'm an Adobe Express user, mainly using the format to create a web page. Recently, however, I can no longer edit the cover or add images to my project. When I want to insert an image, an Adobe Stock tab opens and I can only use images from Adobe Stock, I can't add my own images. I'd like to know what's going on and if there's any chance of getting things back to normal?