Bug Reports

me da error al descargar un proyecto de adobe express que anoche podia descargar, deshice los cambios y aun asi sigue dando error porfavor necesito solucion. 

As seen the app won't work in full screen I'm using an honour magicpad2

Hi, After creating a post for Instagram and Facebook I have resized the image to "tik tok video" however when trying to post it onto platform, it doesn't download. When it did, it won't publish.Please help

Since Autumn 2024 I've been unable to access my past files or create new ones. It sticks at the loading screens below if I try to create anything new (e.g. upload a new image, create a square IG file) or open anything I created in the past. If I leave the tab or app open for a length of time it never loads.  Over the past few weeks I've tried making a new Adobe account, using a different OS macbook pro, using the desktop app, upgrading via the free trail and clearing memory storage but the same error occurs. I was using this programme on a daily basis for light image editing but have had to switch to canva, but keen to switch back if anyone knows how to fix it?

Mas de dos horas para descargar y al final no se puede una imagen redimensionada en Adobe Express, depués de varios intentos. Soy usuario Premium y estoy muy disgustado, he perdido mucho tiempo para NO tener resultado. No merece la pena usar Adobe Express pues no es el único gran fallo que tiene, CONTINUAMENTE comete fallos estrepitosos que no me apetece describir para perder mas tiempo del que ya me ha hecho perder. MUY DISGUSTADO con Adobe.

It's so frustrating spending a long time creating on AE only to not be able to download because there's an error with licencing an element. I've had this a few times and it's really hard to find when you have hundreds of elements on multiple pages.Why does Abobe let me add something if it's not licenced?[The elements in question are also NOT highlighted as the error message suggests]

When trying to open this file it keeps going on the loading screen and won't actually load.

Hi there,    I didnt see any thing thst strict;y labelled my issues so i am creating s new post to do this.   firstly i am finding the Adobe Express app scheduler to be very uncooperative, as i was considering using this instead of META's in built tools, i figured i would make the switch but found there are a number of limitations and bugs.  firstly   iphone 13 pro max on 18.2 IPad Pro 12inch 4th gen on 18.2    My issues:   App resists posting images as stories despite this being standard on the META scheduler   App will error out and not upload any images from my phone or iPad unless I go through the editor first which is time consuming when no edits are required, I post 30 posts a month and I wish to quickly upload images, with AI generated captions for my organisation, why do I need to create a new graphic each time?   No META boosting support within the app or hashtag memory, manually typing out hashtags is tiresome! Please hel

First, I had students just sign in with Google, and then I made a classroom and tried to have them join. Nothing would work. It kept logging them out.

NONE of my webpages will publish.  I keep getting an error message: Publish API response: 500 internal server area.   I've tried troubleshooting with chat but keep getting disconnected with no resolution. This is negatively impacting my ability to run my business. Please help.

Hello, I expanded a picture for Adobe Stock using AI, but when I check the stock, it only shows the AI-edited version and not the original one. I tried to redo the process using the edit platform, but it doesn’t work after the image is generated. Additionally, when I attempt to expand the picture with AI, the app crashes almost every time, and I have to close and reopen it. I’m using a MacBook Pro. Could you please help me with the picture issue first? 😄 All the best,

im not able to access the layers tab on random projects for MONTHS now. very upsetting. you guys are slacking off over there. i cant change the order of layering when making changes now on random projects.i pay money every month to not get access to features that are availble to me. other feedback:eraser tool is terrible. deletes way too much than it implies its going to, and theres nothing changing the brush size can do. and the gouping tab is still very buggy.arent you guys like a multi million dollar company? and you guys update this thing once in a blue moon?and theres other complaints im sure i have that i cant rember at the moment cause i pretty much stopped using this. starting to feel like im not sure why im paying you every month.

I cant change my profile picture in adobe express

Remove background is not loading pictures

Adobe express always stuck on "Getting everything ready."Test in a few different browsers  - Chrome, Edge, Safari, FirefoxTry clearing the browser cache  -  https://adobe.ly/3Y2dHlhTest in incognito/private browsing mode -  https://adobe.ly/3XKiI1oIf possible, try using a different internet connectionIf you are using any firewall software, try disabling it temporarily to see if blocking access that Express needsTried all of these. Still not working. Been a Good 2 weeks going onto a month with this problem. I'm considering cancellling Adobe software. Too expensive and the cheaper alternatives are doing well to compete with graphic designs and editing. Ill give this issue a week before making a move.Hoping someone can help me out with this, but I'm not stressed to be leaving paying $90 for software I need to relearn when they update to newer buggy versions.

This has been happening for some time now (since the last AE upgrade, from what I can tell): the icon for Google Photos no longer appears as an option when I try to upload images from my Android phone. It used to be there!  Using the Files option does not allow me to access my collections inside GP (huge inconvenience), but this cumbersome workaround will allow me to upload the most recent images I have saved. I was hoping this bug would have been fixed by now but it has not been. What happened? I believe my apps are all up to date.  Gratitude for any help.

çalışmıyor

I have been working on a video for a few weeks that I need to download, but I keep getting a nonspecific download error. I have tried in the App, in the Google Chrome browser, and in the Microsoft Edge browser. I have also tried to Share the video to both my Google Drive and OneDrive to download from there, but in both cases I get the error message "failed to render." I need this video ASAP as it's for a work project.  

I've been having an absolute nightmare trying to produce a video these past couple of days. Firstly, it is running so slowing! I click something and it takes forever for it to even focus on it. I press play and it takes about 30 seconds just to start playing. Just plain terrible.Secondly, I've been overlaying text on my video at various points, but unfortunately it seems that the shape behind my text is not generating properly:If I then click on it again to edit it, it does show it correctly:However when I download the video, it's not generating it correctly there either:It's weird because the earlier text in the video, with the exact same animations are working fine:But another one further ahead in the video, again with the same settings, it initially displays with no Shape, but then it appears randomly (video recording attached).I would also like to add - it takes hours to download. I've never had this issue before, and I've tried the whole closing the page and re-opening, clearing c

How do I impliment typography options like Tubular Lining etc?

Animate from audio is not working. It is showing blank white screen. I have tried in Chrome, Edge and Android mobile also but everywhere it showing blank screen

I have a custom font that I've used to make bullet points in InDesign. When the design is imported into Adobe Express they disappear. Screenshots attached.  

I just created 3 pages from a csv file - when i try to add more pages or edit the file every variable text is just spinning. i can dublicate the file or cancel multicreate- so the file is basically dead.what to do?

Hi, at first I thought it was a temporary scheduling glitch, but it is conatantly not working properly ... multiple issues ... and now on top of everything not working, I keep getting the same error massage on different files for a week now: "Sorry, something went wrong with your file upload. Please try again in a few minutes. " and I really do not have that kind of time ... first of all the error message does not go away and secondly it happens every second time I try to schedule a post. Also, for about a week now, when I schedule, the browser crashes and just needs to be refreshed with express. Also this past week every post I schedule is getting an error message "post could not be published" but then it is ???? who can understand that ..... I am so frustrated with this service, I cannot even explain ..... PS I am a video podcaster so I have super fast internet and do video editing online all day long... no proplem whatsover except with this crazy express tool I need for my short. Fi

Bonjour, l'option animer à partir de l'audio n'apparait plus sur mon pc, toutes les autres options d'adobe express est disponible, mais j'y ai accès par mon teléphone et par un autre pc portable. Mon PC est à jour. Cela ne fonctionne pas non plus, via navigation privée. Ne fonctione ni sur chrome (sur aucun profil), ni sur firefox, ni explorer. Je suis sur windows 11.