Bug Reports

After successfully downloading multiple "pages", the download started stalling at 0% or 1% and then I would get an error message (photo below).  I have tried (with no success):duplicating the filestarting a new file and copying over the assetsdifferent browsersigcognito modeclearing clashdisabling pop up blockerslooking for broken links or corrupted photos Feeling frustrated after reading of other users not getting a clear answer on how to fix it. Weary of continuing to use this app if there is no recourse for whatever problem this is.

Adobe Express keeps crashing whenever I open a project or attempt to create something new. I've signed out/in and checked for updates. My Mac is updated. Help 🙂

Hi, i am using latest adobe express and when ever i try to expand my image to refine edges and corners of image it stucks and does not happen any thing. I tried it lot but the problem was same. Can you please help me out.

Extreme amount of lag on my Adobe Express timeline. I have to download the video to get a realistic representation of where my elements and text are placed in relationship to the video. I then go back and edit my timeline. Back and forth.

Hi everyone,I have a color display problem when exporting InDesign files to AdobeExpress. Important first:The export is done from an InDesign file that is created as a web file (RGB), contains only images in JPG and PNG format, which are also - without exception - in RGB mode; in addition, all colors used in the InDesign file are also created in RGB color mode. Nevertheless, I get a very “flat” color representation in Adobe Express after the export (for example, no deep black, but one as if you were copying a 100K from a four-color separation into a file in RGB color mode). If I then replace the images in AdobeExpress with the original image data that is also linked in the InDesign file, they are displayed correctly (in rich color).   What could be the problem here? I look forward to your answers. Thank you and best regardsChristian.

Faire une page web est devenu un parcours du combattant sur Adobe Express. A tel point que je songe sérieusement à passer définitivement sur Canvas sur lequel j'ai un compte entreprise. Votre produit est une calamité ! C'est bug sur bug, des fichier de 2 megas max sont identifié comme dépassant 80 megas ! Erreur 500 lorsqu'on veut partager la page pour la mettre à jour, problème de sauvegarde automatique. C'est une purge !C'était un produit qui fonctionnait bien avant votre mise à jour ! Vous êtes incapable de produire une version stable de ce produit, même pas foutu de mettre la justification de texte comme partout ailleurs. Vous êtes en train de vous faire bouffer par la concurrence petit à petit. Votre IA est à la ramasse ! Il est plus que temps de réagir ! On paye bordel ! 2h pour mettre une page à jour image par image et ça ne fonctionne toujours pas ! J'en peux plus !

Hi Team Adobe, I am using Adobe Express, and I have typed Hindi (devnagiri) text which perfectly saves in jpg, png formats, however, when I 'save as pdf' (for printing purpose), it's not ideally what should be as in the text is not perfect. To better explain this, I have shared sceenshots.Please figure a solution to this, I have searched around everywhere but cannot find a fix.this is what it should not be (pdf file) This is what it should be (jpg file)Thank you,Van

not able to download my file as PDF, given an error message that it failed to download, and I need to delete the asset with the failed icon. there was no asset with a failed icon, so i'm just barred from downloading.

Hello,I have been using the Adobe Express application from my tablet for a year. I can't access it for a few weeks now. When I try to download the application again from the Play Store, it tells me that the device is incompatible. How can I solve it? I can only open the web version  1.- Version: 26.4.12.- 26.4.0 / Galaxy Tab S6 Lite

i was working on an adobe spark page for 14 weeks in my college class and when i logged in today it was gone. This is 10 percent of my grade and i would like to get it back. The online chat was no help, can someone please help me? 

Please bring back the old version. This new update is too terrible & frustrating.Too slow and laggyy Do something about this Adobe.

I'm downloading a document to a PDF, but when I try downloading, I receive an error:  "Sorry, we were not able to license all Stock content. Some Stock assets can no longer be used. Please delete assets marked with the faciled icon." The problem is nothing is marked with that icon, so I have no idea what needs to be fixed. 

Prezados, bom dia!! Poderia acionar o progamador para tratar o Adobe Express? Informo que está apresentando muita lentidão ao entrar em qualquer modelo ou criar modelo.

Will load until 90% and not fully download. Tried clearing cache, signing out, and turning off ad blockers already.

I mean: there are a few plugins provided by third parties, not Adobe itself, and a few of those are great. Anyhow, a few of my favorites have a few bugs. I would have liked to give them kudos for the plug-in as such and sent feedback on the features that do not currently work. Based on a few minutes clicking here and there, I was constantly guided to write my comment here. Yes sure, I could Google the plug-in provider and send them an email, and maybe I will - I just think it would make this forum more sane if we could send the feedback straight to third-party developers, instead of posting these rants here. I think it would not be too much to ask the plug-in providers to mention their feedback details e.g. in the Help pop-up.Thanks anyway 🙂

Adobe just erased 11 hours of my work while I was working on it. I have checked all of the saved files/version history and it is all gone. It reverted all versions back 11 hours.This was for a project worth 15% of my grade that was due tonight. I have never had some thing like this happen before and I am desperate for help.

This is the worst app I've used on my computer, none of the options are where you expect. It works the opposite of every computer app, things like undo are in odd places. Every time I use this app I feel like I have to re-learn every aspect of it. All I want to do, is to crop one picture, and add it on to another. I've done it countless times using this same app on my phone, yet doing it on a computer is an absolute chore. Nothing makes sense, its baffling and just an awful user experience. I shouldn't have to google and ask questions in order to figure out how to make a simple crop.  The entire front end and user experience needs a total rehaul.

I just signed up for Adobe Express and most things don't work, it's actually stunning how bad this is. All I'm getting is blank screens and spinning animations. It just spins and spins for hours.  I'm on Mac Sonoma 14.6.1, Chrome Version 131.0.6778.86 (Official Build) (x86_64). This is what I see when I click on Templates: This is what I see when I click on Resize Images, after I drag in a file: This is what I see when I click on Resize Images:      

It says it has downloaded the file, but a global search tells me it hasn't. Nor did it give me a chance to download it where I wanted it to go. Grrr...

Hi,I regret to have pucrchased this app which is just full of bugs.First it starts by crashing while I log in. Second, and worse of all, I cannot download my image:What shall I do?

Hi,I got an error message " An error occurred while downloading your file, please try again" when I was downloading my mp4 file on Adobe Express. I restarted the page many times but still, I can not download my project. Also, I permanently deleted my old projects from the cloud. Please help if you know what the issue is for.Many Thanks

'1 asset failed to uploadPLease delete asset marked with [triangle with exclamation mark] and re-upload it or try different asset. Failed audio asset will have a grey bar.' This project only might include an audio asset that I tried to upload. So in the end i used a stock from express library.But browsing in the asset window, the uploaded audio file is not marked with exclamation, but there is also seem to be no way to delete it from the uploaded assets window...? Anybody else experienced something similar?  

Hello! When attempting to download an MP4 file for an Instagram reel, the attached error message is received. The progress bar gets stuck at 70% and says "Optimizing..." and then I get the "Download Failed" I have cleared my previous download history, cache and cookies in an attempt to resolve this issue and tried on another browser and even tried downloading directly to my phone with the adobe express app. Your assistance would be greatly appreciated. Thanks!

Hi everyone,I am trying to use a font saved in my CC library in Adobe Express - Freight Big ProEach time I try to use this I get an error message: UUID: 26777b2a-ac64-43f6-a780-22a1452f4512 I understand that Adobe Express is incompatible with variable fonts - I may be wrong, however my understanding is that this font is not a variable font and therefore should be compatibe? Is anyone able to help?

To report a bug, please provide:Version adobe express graphic design iOS iPad Air 5th gen & iPhone 15 plus The "app" absolutely will not work now when devices are in lockdown , even if you turn off lockdown specifically for adobe website and the app. It worked like this before I updated to iOS. 18 yesterday,  to test this I turned off lockdown officially for the Whole device and it worked. This is a security breach as it refuses to work if you turn off lockdown specifically for adobe.com pages and the app and forces me to BE UNPROTECTED as if I turn lockdown officially on my iPad of basically makes me unprotected in my iPhone which is also on lockdown,  I am in lockdown because I was hacked with Pegasus spyware and it's vital for me. The challenge here is all my creations are locked in adobe now. When I could get it on I couldn't see the items made in the mobile app. So I know it's forcing me into the web based version off the app. I have a premium subscription.