Bug Reports

The system does not mark the files that need to be replaced.it gives no other choice but to start from scratch the whole work again!!Hesitant about paying the full subscription. 

Using an app , can't able to download or share the work, Download stuck at 0% Forever 

First of all, i dont understand why you had to completely redesign Adobe Express as it was just fine the way it was, the new version lacks many features, such as creating collages, even though i am making a collage in the new version of Adobe Express, its only because i was able to transfer it from the old version to this one, the thing that frustrates me the most is, that when i create a collage of for example 5 photos, in the old version, i could zoom in the collage while viewing it in full screen (after downloading) and not see a tremendous decrease in image quality, in this new version, when i download my collage and zoom in, its super pixelated and just awful, another thing is that i no longer can swap images in the collage by dragging one image over the other. and lastly, its much more complicated to zoom in an image and get the result you want, in the old version, there was that slider which you used to zoom in and it was super simple. Please fix these issues as i still have a f

Hi there,currently it is not possible to add drop-shadows to symbols and shapes in Adobe Express. One work-around I found was to add a duplicate layer, put it in the background, using duotone effect in black and add blur from corrections.However, here comes the problem:When I export the project as PDF, this "shadow" layer is going crazy. Sometimes the paramters change in terms of blur strength, sometimes the XY coordinates vary and sometimes the whole layer disappears alltogether in the exported documents. It seems like there is an error wthin exporting/compiling it into the PDF framework, because JPG and PNG export works fine.I have attached two pictures - one from a PNG export, the other failed on from a PDF screenshot. The "shadow" I am referring to is the quotation box shadow

Hi,  My team is experiencing an issue with Adobe Express while trying to collaborate with a client on a shared folder and files. The folder or files endlessly load and don’t allow us to work on it. We’ve already cleared our caches and downloaded the web app, but the problem persists.Could you advise on what we can do to resolve this? Thanks!

Hi, im trying to translate my captions into Danish from english, but i get the message: unsafe content one or more words violated in adobe express. I cant see which word should be problematic. Can you help? 

I'm trying to make PNGs of an image.  It should come out with transparent background, but it's white instead. very frustrating

please help the remove and insert object not functioning,!!!!! i need to do my work ASAP 

Hey everyone, Didn't hope my first community post would be about a problem - was absolutely happy with Adobe Express until this point. Since recently, I'm facing an issue when trying to schedule reels to post on my social channels (Instagram and Facebook). It worked perfectly, but now it just remains at 'Scheduled' status, even though the time for post is overdue. This occured when trying to post Reels, didn't try to schedule normal posts in the meantime.I first thought this was a time-difference issue, because I've successfully used the software on my recent travels, with 7 hours time difference to my place of origin where I first started using the app. Trying to tweak the settings with time and location didn't help. I only discovered Scheduler not working once I returned home. Any ideas on how to fix this? Refreshing connections also didn't help, and 'Publish now' function worked flawlessly. Thanks!- Marko

I'm trying to find the best way to work with/import ps files with different versions. I thought artboards would be a good solution, as I also use them quite regularly. When I import a ps file with artboards and the file contains any layer that "has a transparent background" meaning any smartobject, forms, drawn brush strokes (except text) - those layers will have a white background the size of the artboard when imported. Which makes the file unworkable.  It doesn't matter if it's a lot of layers or just one layer. I tried using different versions of photoshop. Still the same result. There's also no difference if the ps file is an artboard from the beginning or later transformed to artboards. Which is really weird and bugging me the most, that a colleague can work with artboards and doesn't have the same issue. Comparing what and how we did work with the files showed no indication WHY this happens with my files. Does somebody else have this issue, or even b

Can't upload the font Inter as it says it is already uploaded but it is not.

I recently updated to the newest version of Adobe express on my iPad & now it only opens in landscape mode. It's easier for me to make what I need in portrait mode. How do I make it go back to portrait mode on my iPad???  This new update is confusing and is like using a new app. I notice features from the previous version are gone. I don't like it one bit. Any help appreciated 

When opening the adobe Express it takes about 10min before the website loads meanwhile it is white like on image below - it is really time-consuming when you want to work immediately on your projects 

Bonjour, J'ai un échec du téléchargement de mes créations à cause de la licence que Adobe n'a pas pu attribuer (voir ci-joint) alors je paie tous les mois un abonnement. Comment résoudre ce problème ? MerciRaph

Hello, I created a webpage back in November 2024, but it no longer shows up when I click on it. When I check my Adobe Express files, it does not show up under any of the tabs here either. My Premium subscription ended on 23 Jan 2025, but I'm not sure if it caused my webpage to no longer show. My school was the one that gave us the Adobe Creative Cloud, so would it be in their Cloud system instead? Thanks!https://new.express.adobe.com/webpage/BOoT53gmXsqhv This would be the webpage, but it does not show up.Thanks in advance.

Good evening, I would like to choose fonts and activate it. But it does not work. Please see attaches video. I have an iphone 15 Pro, the latest update and Adobe Express is also the latest version. Could you please repair it? Or please tell me how to make it.Many thanks.Andrea

I keep getting this Adobe Express message when trying to download pngs & jpgs of designs I made:"Sorry, we were not able to license all Stock content. Some Stock assets can no longer be used.Please delete assets marked with the failed icon  and re-upload them or try a different asset.(Failed audio assets will have a grey bar.)"I have full premium access to the stock images included in Adobe Express and none of my images have the red icon  . It's frustrating that the money we spend for reliability on a huge company like Adobe could have these bugs that date back 3+ years with no concrete solution. Things I've tried to no avail:- Upload pages to google drive add-on- Disable pop-up blocker- Try downloading pages on different browsers (Chrome, Safari)- Delete/ Reset Cache and Cookies- Refresh page- Log out and log back in- Check that my subscription is still active (It's still active and up-to-date)Need help with this ASAP as I'm dealing with deadlines!Cheers

hello,  i cannot download my project. in my adobe express only have share button,  there is no download button im on adobe express web version dekstop   please fix this bug Thank you

 

Hi Guys 🙂 I can see I am not the first to post this issue - but I can't find an answer, so I try again!! I have all these pages that I want to combine - the way to that is to download and then upload - which is also annoying - but when downloading, half my pages turn out completely black! https://new.express.adobe.com/id/urn:aaid:sc:EU:40d56c6f-f82d-42ed-8a62-0393aac6dc94?guid=a4e97a22-47dc-4193-bfb0-b3c4fe2d482f&location=Home%3AinstalledAppSection&product=Creative+Cloud+Desktop&category=searchHegeMac, Sonoma 

Hi - looking to link my scheduler to a second facebook/instagram account. Every time I go to link it just links my 'Primary Business' page. I want to link my 'Secondary Business' to it also so I can post and schedule differently. So now I can be connected to my 'Primary Business' page 3 times, but not my 'Secondary Business. Do I need to create two meta/facebook accounts and login to them separately? Feels like it's something that should work without having to do that. Jack

I had a video scheduled for yesterday to post to all of my social media connection. I scheduled in desktop, and rescheduled on my iPhone. The post still show scheduled on my calendar. Is there a bug?

 downloadind issues

I can't share my reel to my social channels. I just get this message, so I don't have the option to add a cover photo either. If I go ahead and try to publish it just sits in my content scheduler...going nowhere. I've tried clearing my cache, disconnecting and reconnecting to social channels, I've logged out of Adobe express and then back in again...I've tried different WiFi networks...I'm stuck! Any suggestions? Is this a bug?I'm running MacOS Sonoma, on Chrome.  

Copy paste text dosnt work... Help me..."Your media didn't import, please re-upload it." I get this message every time I try to import a photo. I've tried various photos and none will upload. It works on my desktop but not on my android; I need it on the go for work. Already updated phone and tried un/reinstalling.