Bug Reports

Y'all Took My Credits And Send Me Two Blank Videos And The Ones I Did See Had My Number Wrong 

Dear Team Adobe,I am writing to report an issue I am encountering with the Generative Fill feature in Adobe Firefly. Specifically, when I select the area I wish to be generated by AI, a black screen appears instead of the intended image. I have attached a sample image showcasing this problem for your reference.I kindly request your assistance in resolving this matter as soon as possible.Thank you for your attention to this issue.Best regards,Manpreet

Used prompt including "Mirrored" for a logo.  A bunch of images came out with "Mirored" or other misspellings.  

The generated video is black screen. Nothing is generated. 

Currently havent been able to use Boards for the last hour no matter how i try! I cant stop crying!

Boa tarde !Desde ontem, estou enfrentando problemas com geração de videos utilizando texto. Já foram mais ou menos 10 videos "queimados" não sei como vocês chamam esse erro. Foi desde ontem após comprar mais créditos nunca havia acontecido antes deste assinatura. Tinha antes da compra da assinatura 4.000 créditos e ao chegar ao final deles optei por comprar 7.000 créditos aumentando o núneros de créditos, mas já estou pensando em desistir da assinatura, pois a cada video que não égerado perco mais créditos e fico decepcionada. Pensei que ao comprar mais créditos eu teria uma tranquilidade maior na hora de criar os videos e isso não está acontecendo.Vou anexar o video do erro na geração. Com esse agora já são quase dez videos que perdi e consequentemente os créditos foram juntos. Gostaria muito de continuar com a assinatura, mas desta forma vou acabar desistindo e ficando com os meus 4.000 créditos que esse eero não acontecia e eu não ficava frsutada. Erro não está no prompt, pois

The spray direction is reversed. The mist comes from the mouth instead of the spray bottle nozzle.The model should recognize that “spraying a bottle toward the mouth” means the mist originates from the bottle nozzle, not from the person.Please improve the physical direction and origin of spray or mist generation.

my last 2 video generations got stuck both on VEO3 and RAY3 models.this was the prompt: Realistic collapse of a cheap wooden winter garden under the extreme weight of snow. Start with the provided first frame. The wooden beams begin to bend inward, support pillars crack at the base, and the entire wooden structure progressively fails and collapses towards the inside. Show the roof breaking in the center and dragging the outer walls and supports inward with it. The snow mass falls down through the collapsing roof into the interior. Show realistic physics: beams snapping, joints failing, side walls folding inward, and the whole structure imploding into itself. Keep the camera static, preserve the golden-hour winter lighting, no text, no people.I am sending you first frame as well.. Thanks for looking into this.Miroslav D.

Hi everyone,Why do I get a lot "something went wrong" everytime I hit generate when I'm trying to generate a video? inspite of having plenty of credit. This is frustrating! and a waste of time. I could use any advise to generate ease!thank you

je pense qu'il y a une mauvaise traduction de mon prompt ou de mes images et c'est nouveau .. les filtres ont du etre changés et se trompent engageant un gros probleme de fiabilité de votre systeme . voici mon prompt :  la marionnette devient vivante. 1/ Ses fils tombent , et au même moment son corps, ses bras, ses jambes non soutenus pendant 2 secondes se relachent , 2/puis elle se redresse rapidement et baisse ses bras au ralenti, tandis que le visage devient serein , ses vêtements de déplissent . 

I contacted my admins and there is not a clear restriction on their end. Is Firefly truly not accessible for my plan type, or is this a bug. Is there a straightforward answer as to why this does not work, and if our plan does not actually include it?

Up until the first of december the generation with firefly is for free...But my credits keep getting deducted, 400 Credits if I generate with a reference picture.

Why should we pay for a tool that's getting worse and worse?I use Firefly mainly to generate effects on images I upload (for composition) and by using reference images (also uploaded by me) for the style. Until yesterday, everything was fine, but now suddenly Firefly 3 no longer follows the lines of the reference image for the composition. Let alone Firefly 4, which just does its own thing entirely, ignoring the reference images altogether. I'm speechless.

There is a thousand of my cradits.But when I try to use Firefly AI, it says to charge it.Please tell me how I can use the Cradit that already exists

nonosante io abbia un abbonamento adobe, non riesco ad accedere a firefly 

I’m encountering an unusual bug when attempting to download more than two photos simultaneously. After taking the time to create an image library and selecting a group of images for export, the zip file contains all the files, but they appear pixelated and compressed. Is there a way to download all the media without having to compress them into a zip file?

Generated about 6 videos before it stopped letting me download. The video continues to render. It still cost me credits despite me being unable to use it. 

it would be nice if the result of a prompt to generate something was not constantly "try again later". This becomes such a waste of time.

Cuando cancelé mi plan mensual, me dijeron que me iban a devolver una cantidad proporcional al tiempo que faltaba para que acabara el mes pago pero no he recibido el abono 

aplication ne fonctionne pas

HI there - I am very dissapointed in the high percentage of errors that are occuring when prompting videos on Firefly. I have had a subscription for the past few months but feel as though at least 50% of my subscription cost has not been redeemed due to this error.  

"Can’t access. Sorry, this feature isn't available."Right after signing up with credit card. This is seriously the worst software experience I've ever had with paid software.

Images are not showinghappened after last generation Elements are still there (see screenshot) they just won't loadI have tried refreshing and a different browser This is kind of a concerning if people put hours into ideas only to have them unviewable like this

I simply wanted AI to generate Company logo with tag line Technotopia Solutions LLC — Where diverse talent meets opportunity, and innovation meets results.and below i wanted to mention Workforce & Technology Solutions but the entire time the AI consumed all my credits and didnt execute the prompts correctly and there were huge spelling mistakes. Please help!

Bonjour en fin d'après midi aujourd'hui j'étais à moins de 50% d'utilisation de crédit. Après 10 essais max, l'application m'indique que j'ai utilisé 750 crédit. C'est impossible. Puis je avoir une explication et rétablir mes crédits restant. Il s'agit forcément d'un Bug. merci d'avance