Bug Reports

Hello all!Urgent help needed, before I finish tearing what little hair i have left out.M1 Mac 2021Monteray 12.6.5Latest version of Premiere Pro 2023 and Media encoderLatest version of Blackmagic RAW 3.0 plugin Ive been shooting everything with Blackmagic's URSA 12K, for the last 2 years. I shoot everything in 8K.Until now, I've been editing the 8K footage on my old 2014 MBP, pretty well.Now I've got this new M1 MBP.I use the Blackmagic RAW plugin within Premiere, to grade.This is how I've done it for 2 years- as I dont want to have to learn Resolve.If I send the clips to ME (adding them to the queue) they export without the BRAW settings applied. Just the RAW image.I am exporting, as I have exclusively for years, 3840 x 2160 ProRes 422 clips.If I export each clip individually direct from Premiere, they export fine with settings applied. I just had to do this with a batch, and it is obviously very laborious and time consuming!I have tried resetting the preferences for Premiere.I ha

Hi all! I'm on a Mac Studio with an M1 Ultra chip, 128GB of RAM and an 8TB drive. I'm trying to render a 3 minute long video that uses multiple Adobe stock files and some linked AE comps that contain basic animations with minimal FX, using the attached settings. I've rendered many similarly-sized files with the same settings and they've never taken 4 hours, and I'm not sure what could be causing this. One time I rendered, after 4 hours it said it was done and gave me a green checkmark, but I only had a zero byte mp4 file and an xml file as a result. It either takes 4+ hours to do but looks great, or doesn't render. The attached settings are what I always use for a high quality 4K render and my render times are normally MUCH faster than this. I've tried creating a new sequence in the same Premiere file and copied/pasted the contents in before exporting, same result. I've also been cleaning out my media cache before every render. I even tried plopping the contents into a brand

It appears if you have more than one instance of Lumetri Color on a clip but have hidden all instances except the one you wish to use, Media Encoder will render all instances of Lumetri Color creating a blown out image.  Have to do a standard export to get around this problem.

When opening the window to change settings of the codec, I can't change between the tabs for Effects, Audio, Video etc. I also don't see the settings to change the pixel measurements of the video. Usually I could scroll to get to all kind of settings. Now the lower right field of the window is totally frozen. Neither scrolling nor changing tabs works.Media Encoder version 23.4Windows 11 operating system 

if i export audio with auto-level some of them export sounding muddy at the start, like a bad timeline playback. The ones affected change. This has happened om varius timelines and after multiple restarts. Latest macbook pro - m2 max. 

Hi, I've been rendering my heavy files as .mov from AE and then render it again as h264 .mp4 to save time.ME versions 23.2, 23.2.1, 23.3 and 23.4 have been rendering those videos as 360 and/or VR videos. Even tho my compositions have nothing to do with anything VR and my render settings suggest nothing similiar to a VR or 360 video, ME have been rendering them this way. Videos render correctly when I export them using AE. Problem only occurs when I export .MOV file from AE and Re-Render it in ME. This problem only visible when UA team tries to upload them to Ad managers and when you play the video with VLC player. I'm using an 2021 MB Pro with M1 max silicon. All of my adobe apps are up-to-date. I am expecting a fix for this problem. Everytime when there's a new update for ME, there's a new bug or glitch. That's not how updates supposed to work.

Quando exporto vídeos acontece essa "pixelização" no corte entre algumas cenas coloquei um vídeo curto de exemplo em anexo.. Não importa se eu uso CUDA, OpenCL, Memory no Media Enconder ou exporto no Premiere Pro.As especificações do meu computador são:Acer Nitro 5 AN515-57-71M2 i7-11800H @ 2.30GHz 2.30 GHzWindows Home 11RAM 24GB1TB SSDRTX 3050 

What is going ON with Media encoder changing things!? Previously, it screwed up only Specific letters from a mogrt. Now, it's messing up just a Few clips.This time it's not involving AE at all. And I Think I might have an idea of where the issue is coming from. Premiere has ben automatically enabling the "Auto Tone Map Media" checkbox between versions. Honestly, I don't even know what it does other than screw things up. I tried it when it first came out, and it Seemed like it automatically added the correct LUT, only I think maybe it was doing it as an input lut rather than a creative LUT, even though Premiere's documentation Specifically says NOT to do that because Lumetri works top down, so that means you adjust your colors Before adjusting basic corrections and if the input lut causes something to be under/over exposed, you can't get that information back.  So, what's a bug? I have no clue, other than I think it's related to that because I have check the pre

Hi,I experienced this issue last night and figured I messed something up so I am re-rendering everything out now, but the same thing is happening. Essentially, I have about 25 clips in Media Encoder rendering and last night the first clip exports to the saved location with no issues and looked great, but none of the others did (however this time the first and second file are in the processing of being rendered, and Media Encoder says it is finished but in the file location it has not finished). Media Encoder gives each clip the green checkmark saying they are complete, but the files simply don't exist anywhere. I've "searched" the PC to see if I have misplaced them and also followed the output file path that Media Encoder says it's placing them but they just didn't render. I am on Windows 10 Pro and rendering out H.264 files. Thanks for any and all help! I have also attached images that may help explain what is happening. Thanks!

When I run Media Encoder either directly, or via a send to AME from Premiere Pro, the splash screen appears, but the software doesn't run. This seems to be slightly intermittent, it eventually ran yesterday after a few tries but nothing today. I have a few crash files on my desktop which I've attached (ironically, you cannot attach a crash file directly, have added .txt to the end). running on Windows 10 Ent build 19045Media encoder v23.3

Hi   I'm finding with the new update of Media Encoder 22.6.1 creating proxies kills my CPU. I'm creating ProRes proxies from Sony FX9 as I usually would. Rushes are 3840 x 2160 Slog3 25fps & 50fps XAVC-I.   The storage I'm using is RAID 0 SSDs with a R/W of 6000/mbps, and has 2.28TB of available space. I'm on the latest version of Monterey, and both Premiere and AME are most recent versions.   I have a Radeon Vega II, which is selected as the renderer, but the system taxes the CPU really heavily, and the entire systems slows down.   I'm now encoding A7S III material and it seems to work fine.   Is anyone experiencing an issue similar to this?   Thanks Rob  

Hello,Long time user of AME but totally confused on how to fix my latest issue broguht on by new applicaiton limitaitons. How do I get captions "embed in output file" in latest version of media encoder? I have a mpeg-2 video export from final cut pro, with CEA 608 captions embed on the file already.When I export as MXF OP1a the captions are greyyed out and and remove them on the export? I use to use AME 2020, as this was the last version that allowed this. This week the 2020 version of app stopped working.Pictures include 2019 versus 2023 version.

 my exports keep getting to this point and then nothing happens. I need to turn these projects in please help. large 4k video files for a podcast. 

Hola. Cuando proceso con un ajuste de velocidad de bits VBR, pase 2, siempre me aparece el primer frame del vídeo el último de este. Me ha empezado a pasar desde hace poco. Saben si esto es por nuevas actualizaciones?

I have to render out compositions that are using blend modes like "Silhouette Luma"  but these are simply not rendered corretly once the comp is exported to media encoder. Using the render list in AE is the only option, but just terrible due to the lack of some needed encoding functionality (eg audio filter for loudness).

Hi, I'm exporting a large batch of interview video clips from Adobe Premier to Adobe Media Coder. I had to add some audio FX to fix the noise issues. No matter what I do, when the A/V clips are exported through Media Encoder, the audio on the final clips is the original audio with no FX. Any ideas?Side note, when I export 1 clip individually from the Premier Project file, it exports fine. It's only when I export through Adobe Media Encoder. - Thanks

I have just updated from Media Encoder 23.2.1 (which worked nicely) to Media Endoder 23.3. As soon as I start ME it crashes. See attached crash report. Any ideas/help?

The Media Encoder v23 is not starting. The splash screen opens but then it disappears and the Media Encoder does not launch. The option to send from Premier Pro to Media Encoder is active but it does not work either(Media Encoder doesn't start).None of the current work around in the community (latest from 2013) are working.I appreciate a more recent guidance. I'm using Windows 11 - 64 bits and 64GB RAM (56 GB allocated to Adobe)

Using Media Encoder to render a batch of videos from Premiere is NOT rending the Knoll Light Factory plugin EVEN WITH the Rosetta option turned on.  Premiere will render plugin in it's export option. M1 Mac StudioMonterey 12.6.1ME 23.4Premiere 23.4.0 

Hola,  En la última versión de Encoder, siempre se me queda bloqueado en el lector de xmj y al final de la renderización. Muchos minutos, incluso con renderizaciones sencillas. ¿porqué puede ser?¿Hay alguna forma de optimizar o arreglar esto? PD: Adjunto foto. Reinstalé las ultimas versiones de After y Encoder y nada..   

When I export my file from Premiere Pro to Media Encoder it does not show up in the export window. There is only a message where it used to show up saying "To add a watch folder, click the ADD floder button or drag the folder here from the media browser or desktop" 

How do you fix the issue of the Media Encoder saying the file is damaged everytime you install the app after uninstalling it.

I'm working on AME 23.0 (build 57), which I updated to back in February, however all of a sudden on Monday, the Effects tab (where you can add timecode/image overlays and watermarks, etc) has been removed. Where did this go? They're no longer visible on any of the EPR's I've created as presets, either. 

Hello,I'm trying to upload a portait video direct from AME to Twitter. The video is 1080(w)x1920(h). I get this error message:"Twitter - The video must be 1920 by 1200 or less, 60 FPS or less, 140 seconds or less and 512MB or less, progressive, mono or stereo AAC audio"I can upload the 1080x1920 direct in Twitter, why is this limit set in AME? Many thanks.  

Hello! This happened to me with different versions, but I am currently using version 23.2.1, in Windows 10. I always use Adobe Media Encoder with Adobe After Effects. After rendering some videos, the program shows an error and I have to restart the computer to continue rendering (and then the same thing happens, it exports some videos and it shows an error again). The error says:Export errorError compiling the movie.Processing errorThe processing returned an error.It's very annoying, can someone help me to solve it? Thank you.