Bug Reports

This is maddening. This issue has been going on for years and all of the so-called "fixes" on the Internet and in these forums do not work. Disabling plugins doesn't work. Starting in safe-mode doesn't work. Resetting Preferences doesn't work. How can you have not fixed this issue by now?Us professionals RELY on using the camera tracker and using Mocha is a pain.After resetting preferenece, I get the notification of a long list of plugins that are not compatable with the M1 chip. However, I can't find ANY of those plugins to disable. So why are they on the list?I'm on a 2022 Mac Studio running OS 14.6.1 and the latest version of After Effects 24.6.2.Almost everyone who has posted about this issue has gotten feedback from Adobe and 99% of those people still have this issue. Occasionally you'll see a response from someone saying that the fix worked for them. None of them have worked for me.What would be MOST helpful is for Adobe to post a complete list of plugins that could possibly be t

The redline is not moving during playback.The audio levels are not updating during playback. Version 25.1Windows 24H2 (Build 26100.2314)Nvidia 566.36

I'm experiencing the same issue described in this thread: https://community.adobe.com/t5/after-effects-discussions/error-the-font-dictionary-can-t-be-read/m-p/14934620 Basically, choosing certain fonts causes AE 2025 to crash.In my case, Adobe Clean Fonts works fine for most styles, except Bold. There are other fonts that cause crashes, but the reasons seem random. I have no issues with these fonts in AE 2024, and all my coworkers (8 people) are encountering the same problem. This makes me doubt that it's related to font corruption. Here’s what I’ve tried so far:Reinstalled Adobe Clean Fonts.Deleted all versions of AE from my machine.Cleared the cache and removed leftover folders from Program Files and AppData.Reinstalled AE 2025. I'll attach screenshots/video and a sample file. Are you experiencing the same issue? Any clue?

I'm used to dragging in PSD files into After Effects and telling it to import as a composition, and then it gives me all the psd layers broken out. It's great. But I took a PSD into After Effects 2025 today and all it did was bring in the psd as one file without layers, despite me saying import as composition. I can see all the layers broken out within photoshop so why arent those layers translating to After Effects like it normally does? is it because the layers are in an art board? the last time I had a file with multiple art boards in one psd, i deleted all the artboards except for one and then brought it into AE without issue months ago, which is what I did today: made sure the PSD only had one art board. but that didnt solve my issue. After Effects version 25.1.0 (build 68). Mac os sequoia 15.1.1, apple m2 ultra, 128gb ram, update: i think i figured out the issue. its because the artboard was cmyk. the minute i made it rgb, i could now bring in the PSD to After Effects as a c

Hello, I have an issue with using the Puppet Pin Tool in After Effects.I created a character in Illustrator and imported it into After Effects. When I click on Collapse Transformations and try to use the Puppet Pin Tool, a mesh is applied, but it creates an outline in the background that matches the shape of my character. This outline stays there, and I’m unable to remove it.Additionally, I can’t add Puppet Pins to the character itself. Is there a solution to this issue?

Hi allI am having some issues opening my master AE file to export simple adverts. It seems to crash the moment i open it. I am getting errors of :After Effects error: cannot reopen an open file. (3: 130) This project contains a reference to a missing effect. Please install the following effect to restore this reference."Fill"After Effects can't continue: Fill plug-in generated an unexpected exception.After Effects can't continue: Gaussian Blur (Legacy) plug-in generated an unexpected exception.The file has worked fine for days but randomly started doing this today. Some links have also been lost. Im not sure what is happeningI have enough memory on the mac and am currently running 15.0.1 (24A348) and running the latest AE software v 25.1Can anyone help with this?Thanks in advance 

Bonjour, J'ai un souci avec After Effects.Lorsque je le lance, la fenêtre de chargement (avec l'illustration) s'ouvre... puis se ferme au bout d'une dizaine de secondes. Et puis plus rien.... l'application ne se lance pas.Lorsque je le relance il me dit qu'After Effects à crashé. A partir de là, je peux cliquer sur n'importe quelle options ( continuer / mode sans échec / réinitialiser / gérer plug-ins)... rien à faire, il ne démarre pas.Il disparait également dans le gestionnaire de tâche. J'ai même essayer de le désinstaller et réinstaller, rien ne fonctionne. En bref, impossible de le lancer. Auriez-vous une solution à mon problème s'il vous plait ?Merci.

After updating to AE 25.1.0 (Build 68), the audio in my project renders with strange artifacts. By strange, I mean that when playing back the video, everything seems fine and first.  The audio track plays exactly as expected, but after some time it starts playing earlier portions of that same audio overlayed on the current audio.  Then the overlay stops and the main audio continues normally.  Sometimes there are multiple sections all playing on top of each other.  Sometimes there's a click.  It's not in the project; for one thing ,the project was working fine two days ago.  For another, each time I render the audio problems are different and occur at different times.It doesn't matter if I render in AE or in Media Encoder.I appreciate any help. System:AE 25.1.0 (Build 68)Windows 11 Pro 23H2 (Build 22631.4460)Core i9-11980HK32GB of RAMGeForce RTX 3080 Laptop GPU

The subject says it all. Things are getting worse instead of better. Thanks Adobe.

Hello, I'm trying to open Duik Angela in After Effects but it tell me that it's impossible :"unable to execute the script at line 20042" and tell me to use getAppTheme, getUseReducedContrast and getAlloedAppTheme. But i don't know what that mean. I tried on a past version of after effect it's also not working and tried to update my Duik Angela script but the problem still the same.  Could someone help me fix this error ?  (Sorry if my english is bad) Thanks,Célia

After Effects error: Could not launch Adobe Analysis Server. (515) ( 25::101 ) I'm running AE 24.6.4 on a M2 Ultra Mac Studio (full specs below). When I apply 3D Camera Tracker to a layer i'm presented with the above error message. I encounter the same error message in AE 23.6.9. This error message has also appeared when trying to run warp stabilizer. Steps i've taken:- I've purged all cache- opened AE 2024 in safe mode- in safe mode with 3rd party plug-ins disabled- i've moved all .pref and .txt files from the prefrences folder to my desktop so that AE will create new preferences. All of these steps continue to give me back the same error message. I'm running a whole suite of 3rd party plug ins, all the red giant plugs, most of the video copilot plugs, Re vision, and a handful from AE scripts. Sapphire is installed but not active at the moment. All plug ins are paid for and legit licenses. If anyone has some insight it would be greatly appreciated. Specs:Mac S

Artefacts appears when reading and exporting sony mxf files in version 25.0.1It appears only with long-gop mxf files, not in all-i mxf files .The problem is known since version 24.2 (24.3?), version 25 is not resolving the problem. There were problems with mxf files in the same version of Adobe Premiere , but version 25 correct them. I'm surprise to see there are still the problem AE version 25.

Estou com um problema no ADOBE AFTER EFFECTS:Ao dar play na timeline, a agulha laranja não se move, apenas no começo e depois ela trava.Já realizei a limpeza de cache e resintalei outras versões.I9 13900KRTX 4060 8 GB64GB RAM 5600 MHZSSD 2TBAlguém sabe como me ajudar?Todos os drivers estão atualizados

Hey - long time troubleshooter first time poster -  1. Version of the app: 25.0.1 (Build 2)2. Platform and OS version:MacOS 14.4.1 (23E224)3. Basic steps to recreate the problem:When I try to click and drag to create a shape layer, it immediately creates a (invisible) shape layer in my comp. It doesn't let me drag out the shape. Same thing is happening with my pen tool - when I click to create a point, it creates an invisible shape layer.4. Expected Result vs. ActualFor the shape layer it should allow me to drag out a rectangle, but it creates a shape layer immediately. For the pen tool, it should create a point. Danny

Bonjour,J'ai téléchargé la dernière version d'After effects (25.0.1). Après le rendu d'un clip, je me suis aperçu que la vitesse du clip avait changé. elle est plus rapide!Est ce un bug connu de cette nouvelle version ou y'a t'il une solution pour résoudre ce problème?Malheureusement , j'ai supprimé la version précédente d'AE ...Merci pour vos réponses.

In the latest version 2.4.1, when using Dropdown Menu Control, all non-English languages appear as .Thanks to this, all the presets made were ruined.Adobe is good to add the latest features, but I also want you to pay attention to keeping the function that works fine and well.

I am having this annoying problem where everytime I save a file and create a new folder in the save as dialog after effects crashes.unistalled all plugins, I run adode cc cleaner deleting everything. what I can dothis thing is  annoying please help

i, Im having trouble exporting and rendering with transparency, I did it as I always do, with QuickTime in Animation RGB+Alpha, but it's not working, i've tried AppleRes4444 i've tried GoPro12 +Alpha, nothing works!When I try to open it with VLC it either doesnt show or the colors are completely glitched and off, when i send it to iphone it doesnt open the file.Can someone help with this? This is how it looks when i see it in VLC, but It doesnt open in Iphone Quicktime

i cant put drop shadow effect on text because it says theres no entry point idk what that means

Hi wonderful people,  My after effects keep crashing when opening a project. The crash Alert gives a different cause every time, so the part below the purple lines (see image) changes. I have try uninstalling AE, scripts, plugins, and fonts. I also asked my direct community and I notice more people has this issue, but no solution so far.  It occurs to me that this ONLY happens when I open a project by double clicking on the file.aep, instead of opening the program after effect first and then select File -> open project, or dragging into a new composition. However, its an habit, so i would love to have this issue resolve.  

Well, when i did my edit in After Effects, i was editing in "Mercury Playback Engine Software Only", so when i realized that i was going to render my project with Software, i've changed my settings to "Mercury Playback Engine GPU Acceleration (CUDA)". Then my entire project has beeing colorshifting to a overexposure kinda thing.  I've tried to change NVIDIA settings and some other solutions that i've found on the Adobe Community. But nothing seems to resolve.I need some help with that because my 15 minutes render, are taking like, 2h30min.

While using Premier I used "Replace with After Effects Composition" on a text layer and every lowercase "u", specifically in the Calibri Bold font, was replaced with Times New Roman when it opened in Ae. When I highlight the letter and/or the entire box of text and try to change it back to Calibri Bold manually within After Effects it does nothing. I am able to change the letter to seemingly every other font including Calibri Regular, just not Calibri Bold, it simply does nothing.After Effects 2025 (& Premier Pro 2025)Windows 11

When renaming an Expression Control effect, an expression using the effect as a variable will not update to reflect the name change when the renamed effect is in an if...else statement AND the particular condition that contains the effect is not currently true. For example: 1. Create a layer in a comp.2. Create two Slider effects in the layer ("Slider_1" & "Slider_2").3. Create a simple expression in Slider_1 that references Slider_2 as a variable, such as: if (0 > 1) { n = 333 } else if (1 == 0) { n = effect("Slider_2")("Slider"); } else { n = 888 } n If I rename "Slider_2", the expression will not update the slider name.However, if I change the condition to true instead of false:  } else if (2 > 1) { ​ n = effect("Slider_2")("Slider"); } the slider WILL update the name correctly. Why won't the name update?Is this a bug? AFX v 24.1.0 - b78Windows 10Version 10.0.19045 Build 19045

When I have Caps Lock active to prevent Ae from rendering while working, Ae forgets that it is pressed when switching Comps.Please make it work again (or bring another solution to stop rendering e.g. while copying/pasting expressions or keyframes).

I just don't know what's going on, it seems it's something with some missing files, but I really don't know what's happening, it just won't load, it just crashes