Bug Reports

Hi all!I'm always on the newest Beta, but never can start it. I sendet die report, no response.I deinstalled it, but it does not matter. alwys that Debut Event, then the Bug report window 

Been struggling with a strange issue lately but I've narrowed things down, so I here's what I've found in case it helps others with the same problem. I don't think AE is the cause, but since AE is where you're likely to experience the problem, I wanted to document it somewhere. Symptom: a project containing certain ProRes assets renders fine on Intel Macs, loads and displays correctly on ARM macs but when you try to render them, AE hangs at the start of the render. The cause seems to be some ProRes files that have been created using ffmpeg. Not all files created with ffmpeg exhibit the problem. The ProRes files in question may not cause problems in any other software packages, but something about the way ffmpeg compresses them can cause issues with the M1 chips' hardware decoding, I'm guessing. We've been using ffmpeg to compress image sequences into ProRes files for years now without any problems, so this has been tricky to track down; it really does only seem to affect AE o

During rendering animation a lot of high is missingrecording is ok, sound in AE also?

I have no idea what happened between the last and current beta, but this is unusable. Every move I make caused the screen to drop to black. I will see the screen in the preview window, but when I move the mouse or try to make changes everything in the preview goes black. WTF. Macbook Pro M1 Max fully maxed out on Monterey 12.2.1.

Anytime I try to apply a previously made text animation preset or one built in from Bridge, it gives an error: "After Effects (Beta) error: Can't import file "Text-Fade in-out.ffx": unsupported filetype or extension. ( 0:: 1) This is a deal breaker for me, I absolutely need these presets for my main client. I had just started trying beta as the current version is nearly impossible to use with shape layers causing a pinwheel every time I touch anything. Please fix ASAP.MacBook Pro (16-inch, 2021) M1 Max 64GB Ram

Hello.I'm writing from a Mac Studio M1 Ultra 48-Core 128GB, on macOS 12.3.1After Effects Betta 22.4.0 (Build 32).I'm noticing the composition (working in simple 8-bits per channel) being very slow to update even when performing some very simple changes, like moving a very small and simple png layer in the comp.You can see an extreme delay between me moving the file and the file being actually moved.Sometimes the delay is as long as 5 seconds, which is unbearable in a normal workflow.Here's a video showing what I mean:https://youtube.com/shorts/g9NN1_NuicE?feature=shareThanks 🙂

I imported an illustrator file with a grid of boxes and each box on its own layer. Just a box, nothing else. If I select all these layers and "Create Shapes from Vector Layer" it crashes every time. If I do them one at a time there is no crash.

In AE 22.4 Beta updates since March 17th on my Mac M1 Macbook Pro Max, I can't pull down menus any more.  When I click a second time, the dropdown flashes on/open for half of a second and sometimes I can quickly click on something with the mouse button held down but they are not working correctly.I was lucky after a few attempts to even be able to click on the Beta Feedback button's pulldown menu 

I'm trying out the new Properties Panel. Every time I select the stopwatch to set a keyframe on any of my object's attributes, I get an error message "Unknown Exception". 

Chaque clic sur le Chronomètre affiche un message d'erreur 'Unknown Exception' (version anglaise). Les KF sont bien valides et efficientes dans la timeline, les paramètres sont modifiables dans la fenêtre Propriétés, mais impossible d'activer le chrono.

Currently, clicking this icon in the Properties panel does not unlink the X and Y size values (neither the icon or the behaviour change).  

Pretty simple, as the title emplies. In the properties panel the link chain is blue and can't be clicked and unlinked. sometimes it does nothing sometimes an error pops up. Hoping this is an easy fix.. Good Luck 🙂

Lagging Interface in AE Beta 22.3.0 Build 62Getting stuttering / lagging from the interface itself when trying to scrub through my comps. (not an issue in other versions) As opposed to delayed previews, the actual current time indicator, and really any interface action is just lagging every few moments. I even tried an empty comp, literally nothing in it, same problem. Click on the timeline, wait a moment, app catches up. Scrubs ok for a second, then hangs up. Setting and out point, adding a shape layer, all basic functions seem to be included in the list of laggable offenses.

Scrolling the properties panel is significantly slower than scrolling anywhere else.The scrollbar size also seems to be different.I also find text in this panel to render slightly differently than in any other panel.People also mentioned how using it to set values is slower than in the timeline (feels stuttery) and mentioned how a dual screen setup can cause this, which I am using.I am not sure what's going on behind the scenes but just to let you know, it shows that this panel does not feel well integrated, but the biggest issue is how values are slower to update. Thank you for the hard work. 🙂

Steps to reproduce:  1.Open a new comp2. From anywhere under the timeline ruler start a selection and drag the mouse upwards. 

Steps to reproduce:    1. Render to 1080p Avid DnxHD LB-8bit.     2. Do the same render in AE v22.1.1 or previous AE beta v22.3.0.2#Result: The rendered movie doesn't open in Quicktime Player or Avid Media Composer. File icon is not correct, it's a generic Mov icon without the thumbnail. Compare with the same comp rendered with AE v22.1.1 (see the screenshot). System info    Application: After Effects (Beta) v22.3.0.39    OS: macOS v12.1.0, RAM: 64,00 GB GB, CPUs (logical): 10 

In v22.2 (as in all previous versions) the order in which you select layers before copying or cutting, has a bearing on the order in which they appear when pasted i.e. 1st selected layer is at the top of the pasted stack, last selected layer is at the bottom. This provides a quick and convenient way of reversing the order of layers in the composition, or even arranging in arbitrary order, if you use non-contiguous selections.In v22.3 build 90 this behaviour is gone (it may have gone earlier). Now, pasted layers maintain the order they were in when copied/cut, regardless of the order in which they were selected. This is bad. Please restore the previous behaviour.

Normally, the order in which I select the layers dictates the sequencing when I do a Keyframe Assistant > Sequence Layers, but in AE 22.2.0x105 (Beta), it always sequences them starting with the top layer, ending with the bottom layer, regardless of the selection order.

Suffering from huge memory leak when using After Effects.Mac OS Monterey 12.1M1 Max 64 gb

Steps to reproduce:    1. Immediately upon opening the app the viewer will show the frame the playhead is on. Once the blue text boxes appear to highlight the updates being added to AE - the viewer stops responding. If I change comps, the viewer is blank. Same gray as the UI.  System info    Application: After Effects (Beta) v22.3.0.72    OS: macOS v12.2.1, RAM: 64.00 GB GB, CPUs (logical): 10

Thank you for the hard work on this, things keep getting better.This build doesnt work - after upgrading  it wouldn't open.After deleteding twice and trashing prefrences - It now crashes with in minutes of opening my proj.os x 10.15.7 maxed out 2017 imac pro

I thought I was going crazy, but this must be a bug.In the after effects beta - with a custom layout - I am losing my timline panel - and there is not an option to reopen it.Every time i choose my custom layout i lose the timeline and there is no menu option to re open it.This seems to have started when i accidently saved over the default layout when trying to restore the default layout. I had to delete the beta and re install to get the default settings to reset. I think my settings were also syncing to creative cloud so there was a feedback loop keeping me from fully resetting them. I've lost track of the details - but ive fully lost the default layout, and when i choose the all windows layout - i have this same issue losing the timeline panel and no way to restore it. 

Title says it all, how annoying to have to move the playhead so that I see the change I just made in my comp 😞  (except holding right mouse button on something and moving it around). I hope I can help by pointing this out ! 

After recent update the AE Beta is noticably less responsive and hard to work with. While jumping frame by frame or by changing the effects on the layer, the preview stays frozen with no indicator that the AE is rendering a frame. To see the updated frame I have to move the time scrubber by hand. Also the composition names don't change while moving from comp to comp.

In the latest Beta of AE (21.3 updated 02/03/22) the contextual menu for Keyframe Assistant is missing thje arrow to the Ease Ease, Easy Out, etc.  This is what it's supposed to look like- second contextual menu is missing