Bug Reports

I am trying to migrate my catalog from Lightroom Classic CC to the new Lightroom CC and getting a non-helpful error message directly after checking file paths.SIMILAR REPORTS/CONVERSATIONS (but still not the same)- https://feedback.photoshop.com/photoshop_family/topics/migration-fails-with-unhelpful-error- https://feedback.photoshop.com/photoshop_family/topics/lightroom-cc-catalog-migration-error-unknownMY ENVIRONMENT- MacBookPro11,3 with MacOS 10.13 with a SSD formatted with encrypted APFS- Lightroom Classic CC 7.0 [ 1140024 ]- Lightroom CC 1.0 [ 20170919-1412-ccb76bd ] (Sep 19 2017)- "Classic"-Catalog at default place /Users//Pictures/Lightroom/Lightroom Catalog.lrcat- about 30.000 image files (mostly NEF raws and JPEGs) of total size 500 GB- Image files stored on connected samba share smb://._smb._tcp.local// (running on a Synology NAS with latest firmware).- CC originals folder location changed to an external spinning disk hard

When pressing the filter icon on my 11” iPad Pro LRCC freezes for about 20 sec. THis happens on three of my iOS devices. My iPad Pro, an iPhone XS and another iPad. Adobe tells me this is normal behavior with a catalogue of 25,000 photos. I disagree.All software is up to date. I have installed LRCC on new devices with the same behavior.Does anyone else see this?ThanksMontyHere is a link to a video..https://youtu.be/76XwXS9POVs

When I making some shots via Lightroom Mobile (iOS) and syncing them to Lightroom Classic it appears they're missed validation digests so cannot be verified.The only workaround for now is to convert them (from DNGs) to DNGs right in Lightroom Classic.

I have been trying to create a panorama in lightroom desktop with 10 images, but it get's stuck in 'creating preview' for me and dosn't move. I have noticed that when I start the panorama, my CPU usage goes up, but then creeps down with no progress. However, it's been working perfectly in lightroom classic.

I have had this bug since Profile was introduced. Profile preview does not work when switching back and forth between default profile and chosen profile. Here is how to reproduce:- Choose any image- Go to Edit- Go to profile browser(In my case, the default profile is Adobe Color, let's call it Profile A).- When I hover over another profile (don't click !), Profile B, the preview is displayed. Good.- When I hover back to my image, the default profile (A) is displayed. Good.- But when I hover over the same profile (B), it is not displayed).

After a Pano merge of several raw images, the time zone is shifted on the merged dng image so it is different from the original raw (Nikon D850 nef) images in the stack. This results in the stack being moved to a different place in the grid sorted by capture date and it seems at first like the images are lost.I shoot with UTC time zone in camera (so I don't have to keep changing time zones on travel). I keep that UTC for my catalogues. In the several cases that this problem occurred images were shot in Central Asia (UTC +5) and LR CC pano merge shifted the time by -5 hrs for the merged image as if it were trying to force it to UTC, when it was already set that way, apparently based on the GPS location stored in the image.Always happens, I believe. This does not happen with a merge done in LR Classic, only in LR CC, apparently.  Version 2.3.Urgently needs fixing.

In the Swedish version of LR CC you, according to the meny shortcuts 0-6 to add ratings. However when I use keys 1 to 5 to set a rating it will instead open the edit panel and open the corresponding sub panel.

Hi,Im trying to complete a HDR merge on Lightroom CC (Ver 2.20) using a stack of 3-5 images. When I select the option to merge the images, it goes to the next screen where a loading bar shows "Gathering Data..." This bar reaches 100% and then seems to stay on this screen permanently. I've waited upwards of 20minutes and nothing has happened, it remains showing the same loading bar. Can you please recommend anything I'm doing wrong or any potential fixes? Im working on a MacBook pro (2013) 2.9GHz I7 processor, 8GB RAM and a Intel HD Graphics 4000 1536 MB card.Kind regards,Lewis

I deleted the library online. (It says that deleting the library in the help deletes the synced picture.) Then, when I ran the lightroom pc version, an error message popped up, and both the picture and the preset were gone. How can I recover it? Fortunately, photos are stored in a local folder, but presets are a problem.

When I share an album and tap the link it opens and displays everything correctly in the browser, so no problem sharing. When I tap the clipboard icon it doesn’t copy the short URL for giving out to people.Running iPad Pro 11 inch

I’m on the latest iPad Pro, 12.9 running the latest OS, 12.3 and I’m experiencing a bug

I really like the direction the new Lightroom CC is going, but after I recently updated to version 1.3, the dehaze tool has started introducing serious lag in the desktop program's operation that was not there previously. Lag is experienced when adjusting the dehaze slider itself or when adjusting any other slider on a photograph that has dehaze applied. I am using a MacBook Pro running High Sierra. Would appreciate this bug being addressed in a future release. Thank you.

Hi,As I was trying the new HDR Merge functionality in Lightroom CC on Windows 10 (which I love by the way, I had been waiting for it for a while!), I realized that the stacks auto-generated after the merge were moved in my library's timeline.The problem, I figured, was that all the photos from a specific album were taken while my camera was not set to the right time. I first did a batch update of the date/time on all the photos (pushed by 1 hour) and then proceeded to process the HDRs.After merging, the 4-photos stack were further down in my library (organized by capture date), so I realized that the HDR generated had a date/time of an hour earlier (the time on the camera originally), while the 3 photos used for the merge remained at the previously corrected time. So, somehow, when merging the HDR, the date/time is set to the camera date/time at capture instead of the corrected time in Lightroom. That is nothing major as I could go and manually correct the time on the HDR file, but it

When using "Copy Settings" and "Paste Settings" in Lightroom Mobile 4.3.1 for iPad, "Paste Settings" deletes all healing brushes in the image that I paste to, even if no "Tools" are selected. I tested with selecting ONLY "Sharpening" from "Details" and it still deletes healing brushes. It does not delete gradients.This issue does not occur in Lightroom for Windows, only on iOS.

There used to be a selection under filter by camera for "unknown camera" to see all pictures that are, for example, screenshots uploaded from my phone.  Now it's gone, for some reason, and I'm unable to filter all the stray images in my 17k photos that aren't real camera photos.Was this intentionally removed?  Can we have it back?  Is there a workaround to see al images that don't have a known camera in the metadata?

Hi there,Yesterday I downloaded the Lightroom mobile app from the android play store. I have never used Lightroom before in any form and thought it was great to check it out and use some of the free editing features. I had no intention to sign up for any trial to use the premium features as I am still an extreme novice and don't even know how to use the program properly yet. Yet - SOMEHOW, without my consent, it has activated a 30 day trial period and given me access to those premium features. I am so disappointed this happened without my consent, as I am NOT ready to use those extra features yet. I spoke to Adobe online chat in India - and they were no help at all with this. They could not explain to me how/why it activated nor provide any answers to my questions nor a remedy.1) I would like to know if there's a way to pause the trial2) I am concerned that once this 30-day trial ends that I will lose functionality of the original free mobile app - can anyone confirm or deny this for m

Hi all,This topic has sort of been covered in the below, so I'm guessing is a somewhat acknowledged problem, but I couldn't find a bug report which specifically stated this behaviour so I've created a new one. Apologies if this is not the correct way to go about this.https://forums.adobe.com/message/10701152#10701152 - this is specifically referring to the Lightroom Downloader applicationhttps://forums.adobe.com/message/10738453#10738453 - not really as specific an issue as I'm speaking to hereIn Lightroom CC on macOS if I select a couple of hundred photos (a mix of raw CR2 and DNG files, as well as some HEIC files) then select 'Save To', then 'Original + Settings' and export only a small number of the exported raw files also have an XMP sidecar created with them. All of these photos have had metadata created, such as keywords and copyright information (however not all have had edits made to them).If I select just a single image which failed to export an XMP sidecar in t

Setting a Title for the web gallery actually changes the Album name, and doesn't put a title into the Web Gallery display. Share Settings -> Title ____    Whatever I put in here becomes the new name of the Album I'm sharing to the web.As you see here. It doesn't put the title I entered into the Web Gallery. It changes the Album name...This is the resulting web gallery title.Which means. I can't avoid this, I have to Select the images carefully that I want to share to the Web, then put them into their own (new) Album, and when it gets a title in Settings, it wil change that album name. Fine - except that it still doesn't set that album title to what I want. It stays as "Latest Images"So... Hola - there's something wrong. I need to be able to set the Web Gallery page title, without changing the Album name.For the interested... this is the link to the Experimental Web Gallery.https://lightroom.adobe.com/shares/4bfb7a11d1294e18a97edfb9d3af7921To recap.The Album is called

When I use Lightroom CC on windows in tablet mode, I can perfectly use the "swipe to rate"-function (swiping on the right side of the screen). However, as soon as I use the "swipe to flag"-function (by swiping on the left side of the screen), Lightroom stops working correctly, i.e. the "swipe to rate" is no longer working correctly and things on the screen are missing. Here is a screenshot of "before and after" to better explain my issue.After a restart of Lightroom, everything is fine again, until I try the "swipe to flag" again. Has anybody experienced a similar problem and could help me to fix this?Kind regards,Martin

Hi all,Just filing this as a bug - I couldn't see any other bugs reported on it.In the iOS app, when you upload a video (at least a video taken using the iPhone's camera and the default app), the default copyright string set in the app's settings is not added in.This is added in fine for images, and for videos imported using Lightroom CC on macOS.I've tested this on two completely different iPhone XS devices and the results are the same.Cheers,Nick

When editing pictures with lightroom app, I use a lot of selective edits. I save the picture to my camera roll on the iphone. I exit the lightroom program. Next time all of the metadata, or just the latest is deleted. Sometimes I just get the original picture and have to start all over again. I think maybe this is caused by me using more selective edits than is normal. Many pictures can be edited with no problem.

Bug using iOS and latest 4.10 version.Select a picture.Select resize.Tap auto-resize.Tap cancel.The picture turns to a big rectangle of a single color (mostly dark green or so). It cannot be recovered until you get back to browser tapping < key.

I’ve experienced this twice and I’m pretty sure that the low storage is the cause. After you finish shooting It shows a message to free up space. However once you do it, it seems they’re not recalled from the temp cache and are deleted forever 😞 I shot a panorama and only two images showed up in the album. The cloud icon says everything is synced. I’m 100% the pictures were taken. The processing batch showed 10 images needs to be developed before the low storage notification showed up.

When I open the Lightroom CC tvOS app on my Apple TV 4, I see all my albums, that's great, but when I go out of the app, and back in again, I see my albums duplicated ! If I go out, and in again, again I see an additional instance of them... and so on... Thank god it's not happening on the backend but only at the GUI level... So on all other CC apps, I don't see that.I'm running tvOS 12.1 and Lightroom CC is 1.2.2 (64).

This is something that happened to me sometimes already, the first times I thought that was me that was confused... I don't know if there is a workflow to reproduce the problem but sometimes, after editing a picture, when I return to the Lightroom the edits are not there at all, they disappear!I just noticed that this was not me getting confused because I have the edited photo saved on my camera roll and on Lightroom I don't have the edits, this is really frustrating!