Bug Reports

  포토샵을 켜면 이런 팝업만 뜨고 실행이 아예 되지 않아요. 왜 이러는건가요 ???     

From desktop PS use the blue share button with 'invite to edit' to save a PSDC file to share with a colleague. When that colleague goes to the CC desktop App -> Files -> Shared with me, the time stamp on the new file will be 53 years ago. Timestamp only updates after some new action has updated the file. The problem with this bug is that the person with whom the file was shared then has to scroll through dozens of images to find the new file, when it would be naturally expected that the new file would have the latest current timestop and would show up at the top of the folder as the most recently added or modified item. If that person is someone who is handling multiple files from several different people daily and doesn't yet know what the thumbnail looks like then it can be hard for them to find the file.   Expected behaviour -  any newly created PSDC file has a current time stamp instead of 53 years ago and can be located easily at the top of the 'shared with you' f

I'm having a really weird issue with Liquify. Two of my students had the same issue today using the tool. Liquify is applied to a smart object as a smart filter, after clicking OK the smart object disappears - there is no image in the thumbnail as well. If I turn off the visibility for the smart filter, the image returns. If I re-enter liquify via the smart filter the smart object is there with the filter applied. I had one of the students send me their file and the same issue appears on my computer (theirs MAC, mine PC) I did manage to get the liquified smart object to appear temporarily by copying the layer, deleting the smart filter on the copied layer and then copying the smart filter from the original layer to the copy. However, once I re-enter liquify on the copied layer and exit, the smart object's visibility is gone again.   I've looked at everything and I am stumped. Any thoughts? Thanks  

I installed the latest version of Photoshop, then experiemnted with the new HDR feature in Camera RAW. To activate the HDR feature I went to Preferences>File Handling>Camera RAW Preferences>Technology Previews and checked HDR Output. I then went to Prerences>Technology Preview and checked Precise Color Management for HDR Display.    I played with the new feature and liked it, but decided that for now I wanted to deactivate it. So I went back into Preferences and unchecked the items I previously had selected.    Unfortunately now when importing an image from Camera RAW to Photoshop, the image is highly desaturated and I have very little latitude to recover the sauration. My workaround is to export the image as a .tif file, and then open it in Photoshop.    I have uninstalled Photoshop and reinstalled it. I have also reinstalled the previous version of Photoshop. I continue to have this problem. I am running on a 2021 Macbook Pro M1 with 32GB RAM

When I toggle between open Photoshop documents in Full Screen Mode (to view them centered etc) the images and canvas are off screen. I can only see a part of the image and canvas. Images is also cropped.So I'm not able to view the images fully centered to compare them or even view them in Full Screen Mode. I use this feature a lot.Is this a known bug and is there a fix?   Regards,PatrikPhotoshop 21.2.3Mac mini (2018)Eizo CG2730 MonitorCatalina 10.15.7 (19H2)  

Photoshop 23.x, 24.x, Windows 10.   Open Timeline tab. Set Timeline Frame Rate to 12.5   Create a blank video layer. Paint a few frames to create several altered video frames. Insert or duplicate frames in the middle of the edited layer with some altered video frames still following (e.g. Layers > Video layers > Duplicate Frame).   Instead of duplicated frame or an inserted blank frame, all the subsequent frames are deleted.   Appears to work correctly when the frame rate is set to 30 FPS.

There's a window about converting '/' to groups in the libraries window that can't be closed or moved, and it has made libraries inaccessible. I've tried restarting Photoshop, but it never goes away.Very frustrating!

"Save As" no longer works after update to Mac Monterey OS   When I try to "Save As" I get no result. Normally a dialog box will pop up with format / file location options but it's no longer happening. I am trying to save a .psd file as a .psd file.    I have tried going to File / Save As and also the cmd/shift/S keyboard shortcut I am also seeing this behavior in InDesign, but the Save As command works in Illustrator.   Mac OS Monterey 12.0.1 Mac Mini 2018   Thanks!    

Photoshop 2023, also doesn't work in Photoshop 2020. Windows.Flipping the view should also flip the brush cursor, otherwise the painted stroke does not align with the cursor. Currently it does not do that.   (On a similar note, it also doesn't flip the Navigator. But that is less of a pressing issue.)

This is an issue, to varying degrees, with all Adobe apps. I use a M1 Max laptop with two additional montiors. Whenever I switch up monitors (home/work/Cintiq), I have to reset the Workspace, as Adobe does a poor (non-existent) job of remembering how I had it set up last with that permutation of monitors.   Cutting to the chase, in this case, I can't drag the palettes over from being halfway off the monitor back into view. I've tried turning off the Graphics Processor. I've tried resetting the Workspace.   I can drag each palette individually into view, but not the whole group.   Thanks!   It's quite frustrating having such a seemingly basic user interface issue!    

I just installed the latest update to Photoshop and am getting strange behaviour with the Object Selection tool. People, animals and objects are always selected with an uneven rectangular shape. Sky and landscape are selected correctly. Same results in Camera Raw. I am running Windows 11, Intel Core i9, Radeon Pro W6600 with 64g of RAM. Using the same image, my 16" Macbook Pro does not have this problem. I tried the usual deleting preferences, reinstalling Photoshop, updating graphics drivers, etc. on the Windows 11 machine, but no change. Anyone else having this problem?

Running macOS 12.4 on a 2022 Mac Studio, Lightroom 12.0.1 and Photoshop 24.0 Sometimes it'll work once, then fail on the next try. Since there's no way to tell Lightroom to use the previous version of Photoshop for this task, my options are deleting 2024 or coming up with my own script. I don't use this function every day, but several times a month and dozens of times a day when I do. Stacking the images into new PSDs manually would slow my workflow to a glacial pace. 

There's been a couple posts about this already, but it's been a while, and I'm not sure if there's an answer now.   When I'm using Photoshop on my iPad with my Apple Pencil 2, I want to be able to switch between the brush and eraser by double-tapping the pencil, like I can do in other apps such as Procreate. Instead, it zooms in or out.   In my iPad settings for the pencil itself, I have "switch between current tool and eraser" selected under "double tap". In the app, I can only turn double tap on or off, not specify what the tapping does, despite this help page implying that I should be able specify what action double tapping does.   Surely this has been implemented by now? It makes no sense that it wouldn't be. Am I missing something?

Incorrect measurements for letter size. Photoshop: 23.5.1 Mac OS: 12.6 Macbook M1 Pro 16 GB RAM  

When creating scales in the 'export as' dialog, the layering appears to be broken meaning some options are hidden beneath other scales that have been created.

In photoshop 2022 Action Record and Select area and copy comand reocrd thats not work in Play Action photoshop older version of due to copy cammand photoshop 2022. Thats bugs and Plz Fix it For Record Action Coppy Command For All Photoshop older version.. Also atteched Problem photo

Here's a video showing a glitch I've noticed when using the Export As function in Photoshop. I can confirm that it happens with both JPEGs and PNG files. It does not happen if you use Save As.   I was using v23.3.2, but just updated to 23.4.1 and the issue is still occuring.   System Specs:Windows 10 64-bit Ryzen 3950X RTX3080 64GB DDR4 2TB NVME for projects, numerous backup and storage drives  

  Hi there, when creating a new document File > New > Film and Video > Presets    It would be better if the Film and Video presets were updated, so that Window > Timeline > Create Video Timeline used the correct frame rate for all presets, (and also, it'd be nice if more modern presets were defined).    While Adobe's Media Encoder, Premiere Pro and After Effects have a wide range of well-configured Film and Video Presets to start projects with, Photoshop has a narrow selection, with several presets that are unreliable - see below.    There is also another issue, which seems related:  Photoshop is unable to remember a 24fps or 25fps frame rate setting, in a Video Timeline document that isn't created from one of the few presets that work, and converting to and from Frame Animation. For example:  Start with an HDTV 1080p preset  Create a video timeline - the frame rate is 29.97fps  Animation Timeline panel > Setting

Hi there,   On an iPad Pro I am trying to use the full workflow starting from Lightroom Mobile, editing in Photoshop for iPad and, after my edits, returning back to Lightroom using the command "Send to Lightroom" now available in Photoshop for iPad (ver. 2.3). The issue is that, after hitting "Send to Lightroom", although the control is returned to Lightroom (where I can see a message saying "Receiving Photoshop Document" and the wheel spinning in the little cloud icon (top right) and "Loading Photo" message), the loading process never ends and I cannot see any Photoshop document popping up in Lightroom as it should be. The problem has been presenting itself on and off, but it seems now to be permanent. All apps and iOS are updated to the latest version. Has anybody else experienced the same issue or have an idea of how to resolve it? I have a ticket open with Adobe, but so far no resolution.   Thanks for your help, Nic

When editing text in photohsop on ipad pro the arrow keys do not function to move the curser. Arrow keys function everywhere else. Tested with Smark Keyboard Folio, bluetooth keyboard, and usb keyboard, all had the same issue. The issues is only present in Photoshop. arrow key text navigation works in Illustrator and Fresco with out any issues. 

Photoshop zoom is weird with delay in Liquify filter. If i try to zoom in to more than 50%, it will take as long as 3 seconds to load the image. And then all of a sudden,  zoom in. something wrong... This is very inconvenient. I reset the settings of Photoshop and reinstalled it. It's the same problem.   My laptop, imac is same issue. No OS problem... Photoshop version is 23.3Fix and Help me plz =(  

I'm on 23.4.1 But this bug has been around about 1-2 months. I open a lot of photos at once to edit, and having the smaller image of previous edit open concurrently outside of the tabs, and floating, makes it easier for me to color correct as I go. One of the features I use to manage the organization while I work in Photoshop is the "Consolidate All to Here". It used to be super easy, just right click on the tabs, and you can move all the open windows to the tab.  Now its grey'd out, and I have to go through "Windows->Arrange->Consolidate All To Here".  Its few clicks but doing it dozens of times per day, gets old. Please fix, so I can just right click on the tabs, and consolidate all the windows with just few clicks. Images attached of what I'm talking about. 

So yes i know i am using a very old graphics card the 770M but things were working just fine until a few days ago when this new patch hit. Still running windows 10 like before. Now i can't find a way to get scrubby zoom to work again, its just greyed out. Anyone else having issues?   Graphics processor is ticked on and under advanced settings use openCL and anti alias guides and paths are turned on. I have restarted my computer. I have reinstalled my graphics driver. Anything i can think of   [title of post updated to reflect issue that the team is investigating]

https://youtu.be/rB63J-kcz-s   I just noticed it now, it maybe temporary glitch or something that's been there for a while, I have no idea for how long this was present.   when I select area with patch tool and move the selection around, the shape of the patch tool shown through the target area is rentangle rather than my original selection.   Is this normal behavior? Or something I haven't seen it cause I was not paying attention all these time?

Yesterday I found out that you can displace Smart Objects via the marquee tool. This makes for an interesting effect, but it seems it is not permanent. As soon as you open the Smart Object and make any change to it, the displacement is lost. To reproduce: - create a new image - create a marquee selection, fill it with any color to generate a rectangle - convert the layer to a smart object - use the marquee tool to create rectangular selections on top of the smart object and use the cursor keys to displace the smart object (it does not work when moving the selection with the mouse) - open the smart object, make any change and save it again - the previously applied displacement is lost Is this even intentional behavior? It would be great if the effect was permanent. Using Photoshop 24.0.0 on Windows 10.