Bug Reports

Scenario: Adobe PhotoShop Version: 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch]) x64 Operating System: Mac OS 10.7.2 There seems to be an issue w/ the preview window for sharpening i PS.5.1 on Lion 10.7.2. The issue is not present in Win7 for the same PS version, nor in Mac Snow Leopard, so as far as I can see, it's Lion specific. Details: In the sharpening preview window (i.e. Filter | Sharpen | Unsharp Mask, where you alter the radius/amount), you can toggle the sharpening effect back and forth between applied/not applied by click | hold a mouse button inside the preview window. But as you click the mouse, the preview picture is offset in some direction, sort of jumping slightly sideways, making the observation of the effect difficult, as you visually lose track of the sharpening change due to this sudden movement of the preview picture. Here the preview picture should stand perfectly still if clicking|holding a mouse button, as it does in Windows and Sno

I'm running the latest version of Photoshop CC on a 2015 iMac 5k, recently updated to OS X 10.13, High Sierra, with drives formatted as APFS volumes. Running a large batch of images (1500+) through File –> Scripts –> Image Processor (with the option to run an action turned on) has the images being processed in random order, rather then sequentially by name. If I kill the action and start over, it seems to repeat the action in the same "random" order the next time, so I'm guessing it isn't truly random. I checked to see if it's running in size or date order, and it isn't.This wouldn't be an issue if the script didn't occasionally crash, leaving me with random images completed, rather than sequential. I won't be able to just run the batch with only the images that were next in line. I'll have to start from scratch, and hope it won't chunk out again.

I have sent test fonts privately to Josh Hadley at Adobe.   1. Install the three fonts 2. In PS, make a text box with the text "Q$" in all three fonts 3. For Mokoko, select Weight=900, for Mendl, Weight=900 and for Aktiv Grotesk, Weight=900 and Width=75. 4. In Aktiv Grotesk and Mokoko, the dollar with a continuous stroke should be replaced by a dollar with a stroke just at the top and bottom. In Mendl, the Q should be replaced by a Q with a stroke just on the outside.   PS does however not replace anything. Mokoko and Mendl use the rvrn feature, Aktiv Grotesk the rclt feature to specify conditional substitutions.

Creating a script for applying Neural Filters. But I want to use parameters in code. It works fine if I create an Action. I can convert the Action to javascript. Runs generated script and runs fine. It works fine if I use the scriptlistener. Runs generated script and runs fine. If I change the scripts at the obvious parameters, Age, Style brush size it does not refresh with the different parameters. In fact it uses the original script ones. However if I open the neural filter, the changed parameters are there and it refreshs and I press OK, then fine. Thing is, comparing the generated scripts when just one parameter, say Age has changed, there is a difference in a hextobin unintelligible code, some random numbers, as well as the obvious variable. So if the answer is obvious sorry, this is my first PS script (I do code AE). App.refresh(); didn't force the filter to refresh, is there another way? Any thoughts and thanks.

After renaming a file from the Save For Web dialog, it is impossible to return to Photoshop. It becomes necessary to Force Quit the program. This bug may only affect macOS users. Open image file. File, Export, Save For Web (Legacy) Click Save. Rename any file from this window (right-click file, Rename) Click Save, and the file list disappears Switch to another program and back – the file list reappears At this point neither Save nor Cancel work. Photoshop is not unresponsive at this point, but as it is impossible to exit the dialog window, it is necessary to Force Quit the application.

In PS 2021, when I use the color range selection tool and then adjust the Fuzziness slider, my computer locks up. Every time.    PS 22.1.0 MacOS 10.15.7

Hi, We are in a Publishing Design Studio, Issues currently with the 2021 version are: Photoshop: error when trying to place text. When we place the text box, an error message pop up - Could not complete you request because of a program error. (No issues with 2020 version) InDesign: Random documents wont print or export to PDF (The same docs work fine in 2020 version) Illustrator: Files will not save   - This is happening on all 11 of our machines all running Windows 10.0.19042 build 19042. Identical PC specs: Intel i7 -9700 CPU @ 3.00 GHz, 8 core, 16 GB Ram, NVIDIA GeForce GTX 1650 with latest drivers.

I am working on the latest version of Photoshop 2022 v23.1 and macOS Monterey 12.0.1 and I noticed that whenever I apply an Angle to a pattern in Pattern Overlay, it fires up my laptop big time and it also takes ages to export the file and save it.   These are my steps: 1. I create a pattern and use Define Pattern to save it to the pattern library 2. I open another file and apply Pattern Overlay with my previously created pattern 3. I change the Angle to 20 (or 50, it doesn't matter)  4. I try to export the file and photoshop freezes and my laptop gets overheated OR 4. I try to save the file and photoshop freezes and my laptop gets overheated   If I wait and close all other processes, it takes 15 minutes (yes, you read that right) to finish the job.   I checked multiple times and on previous versions and if I change the Angle back to 0, the photoshop works just fine.   Found the same issue on the latest version of Photoshop 2021 - hence, I thought that this bug

I recorded an Action to resize and Save As some scans done with a Nikon LS-9000 scanner. Scanner(camera) info is lost in the resulting PNG files. The rest of the metadata is present.   Manually using Save As works as intended, with scanner info preserved.  

Black image from 3d spherical panorama

Hello everyone,   It appears the last few versions of Photoshop have a small display bug when flipping between documents in Fullscreen mode via (opt+tab) on OSX. The documents get stretched for a second and sometimes get hung up before switching. Would be great to get this ironed out. Thank you.   -Berube 

Since updating yesterday Photoshop no longer quits - just the spinning rainbow wheel of doom! Have to force quit every time.   Anyone else experiencing this?   Thanks 

I'm using the latest release of PS (23.0.2) on Mac OS Catalina. When working with multiple open images, both Zoom all windows and Scroll all windows are always active. I have unchecked them both in the tool options, tried turning off 'Use Graphic Processer' in the Preferences in case that was causing the issue. All to no avail. If I scroll and/or zoom within one image window, all others follow suit.   I'm assuming this is a bug but could find any other references to this specific issue.   Does anyone have a work around or could they enlighten me incase there's something vital that I've missed. Cheers 

Dragged some library artwork into a photo in Photoshop 23.1.0.   It needed to be resized, but it defaults to transform mode as soon as you release the drag.   (mis) Clicked on the W percentage and ended up replacing the 100.04% with 1003004.   Photoshop hung but then eventually crashed the Mac.   In part this is the responsive nature of the transform, it updates after a short delay on entering a different number. Probably needs to have a "sensible" rule attached which says that if the number entered is going to go way beyond the image limits that the auto number interpreter doesn't always trigger the recalculate render step.

Photoshop 23.0.1 MacOS 11.6.1   When changing the Ruler units to Percent, the wrong units display on the vertical/left ruler. The horizontal/top ruler works normally, and other units (Pixels, Inches, Cm, etc.) seem to work normally. I was able to find a workaround by unclicking Prefs>Tech Previews>Enable Native Rulers, but it is clearly a bug that should be addressed.

When adjusting Convert to profile options in RGB document, the preview does not actually show the color change when the rendering intent is changed. They become available only after applying the profile.The Proof colors preview also does not show the actual color changes - you can endlessly switch settings in the window and there will be no changes to the image. To see the simulation of the profile, you need to enable / disable Proof colors. Tested on two different computers (win 10, win 11, both with the latest updates and updated drivers). I reset the Photoshop settings - it did not help. 

Hi, I've just switched to the new Photoshop 2022 (23.1) and with OpenCL checked in the Advanced Settings of the Graphics Processor Settings, when using an Action that incorporates the Select & Mask feature for refining the edges of a mask, the whole thing freezez and all you have to do is end Photoshop from Task Manager. Switched to Photoshop 2021, even the first version 22.0, even the last one 22.5.4, this issue is still occuring. Everything works fine with the OpenCL disabled, but if it's enable the whole think freezez when using Select & Mask in an Action. My GPU is NVIDIA GeForce RTX 3070 Laptop. Photoshop is using 70% (17444 MB), with a History State of 50, Cache Levels 4, and Chache Tile Size 1028K. It dosen't matter if you change the History State, Cache Levels & Tile Size. If the OpenCL is enabled Photoshop will freeze. Again: only if I disable it it will work fine. What about if we want and need the OpenCL? I thin this issue is an old one. When will Adobe adress it

Performance becomes very bad/laggy when the grid is turned on, especially when using subdivisions. It also takes a good 2-3 seconds for the grid to show up once pressing Ctrl + ' for the first time after opening Photoshop. Turning on the grid again after the first time, even in different documents, is much faster, but the bad performance is the same.   If I change the number of subdivisions to something smaller, the performance improves (but it is still bad). Making the grid larger also improves the performance. Performance seems to be affected by the scale of the grid - the finer and/or the more subdivisions, the worse the performance. The subdivisions have a much bigger impact on performance than the rest of the grid - for example, a grid sized at 1 px and no subdivisions has noticeably better performance than a grid sized 8 x 8 with 2 subdivisions. If I change the document size to something smaller, performance improves a little bit as well.   I am currently using an 8 x 8

I'm having a bit of an issue with the layer count when adding new layers in Photoshop...  I am 100% sure I have renamed every layer I've added rather than just leaving it 'Layer #', but when I add a new layer, for some reason the layer count is at '524' instead of '1'.  If I change the name of that newly added layer from 'Layer 524' to something else and then add another new layer, the count will go up to 525.     I have the layers organized into groups, and I've noticed if I delete a group (any group at all) and add a new layer, the layer count will go back to '1'.  In other words, hypothetically speaking, if one group had a layer that was named 'Layer 523' and that's what was causing the new layer count to be 524, that couldn't be fixed simply by deleting ANY random group, the group that had this hypothetical 'Layer 523' in it would have to be deleted to solve the problem... or that layer would have to be renamed.  What I'm saying is, I've troublesh

@J453 I know 3D features are been depreciated but I just noticed something in both Photoshop versions 22.5.3 and 23.0.2, is this expected behaviour? Hit Ctrl + K and go to the 3D settings, for me 3D settings are disabled as per screenshot Going to Performance, clicking on Adavanced Settings and clicking OK and the 3D settings are enabled again Reopen Photoshop and 3D settings are disabled again I have tried this with Deactive Native Canvas on and off, same result Here's my system info in case you need it, all drivers and updates are applied, I use the Studio Nvidia driver with a fresh install Adobe Photoshop Version: 23.0.2 20211119.r.101 ace26c0 x64Number of Launches: 87Operating System: Windows 10 64-bitVersion: 10 or greater 10.0.19044.1387System architecture: Intel CPU Family:6, Model:7, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreadingPhysical processor count: 8Logical processor count: 16Processor speed: 3504 MHzBuilt-in memory: 65

When using the Fade Dialog, chaging the Opacity Slider is jerky and not very responsive. I have found this to be the case with PS 23 MAC Monteray.    

The arrow keys work without hassle when Channel is set to RGB (default). However, if I change to a different channel and place a new point on the curve, the arrow keys switch between channels instead of moving the new point.   There is a workaround, but it is not intuitive and requires an extra click: Open curves tool. Select a color channel using either the drop down manu or pressing Alt+3, Alt+4, or Alt 5. Place a new point on the curve. Then, click your mouse in the Output field or the Input field (where the number is displayed). Then the arrow keys move the point properly. This is on Windows 10, PS version 21.2.4.   If this cannot be fixed, it might be worth updating the help file at https://helpx.adobe.com/photoshop/using/curves-adjustment.html in the section "Keyboard shortcuts: Curves" where it states "To move selected points on the curve, press the arrow keys."   Thank you.   {Title edited by moderator - PS-72961}

Hello,  I bought recently a macbook and when I want to resample an image (from circa 25x25 cm/300 dpi to 50x50 cm / 200dpi), thing I often do, on the photoshop installed on the mac book, it doesn't work at all. You can see the picture transformed by this operation.  When I do it on my windows computer, it works normally.    Is there something checked by default ? Is it a known bug on Mac ? on Photoshop ?  I downloaded the last Photoshop version a couple of days ago. But the result is still the same.   

Since I installed Photoshop version 23.0 I have a problem: Whenever I start the program; whenever I open a file; or whenever I switch from one file to another, from among the open files, I get several popup messages, all with the same message.   "Fail to call postmessage as webview is not initialized yet".   I don't know why this happens, but with Photoshop 22 it didn't happen.   Can anyone help me to solve this problem? It's annoying to have to close the three or four popup windows every time they appear.

I opened an existing PSD file, created a new path for a text layer. Put text on the path. Exported it to PDF.   Expected: Text shows as on edit.   Result: Text shows as attached and breaking the orientation.Existing paths do not have this problem though.   I have attached a JPG export as well so you can see that it exports correctly to JPG.