Bug Reports

Hace semanas que tengo problemas para exportar un video de 30 minutos de un proyecto con el que no había tenido problemas. De pronto de una semana a otra premiere simplemente esta IMPOSIBLE. Pensando que era un problema de RAM compré más y resulta que TAMPOCO ESO SOLUCIONO EL PROBLEMA. El proceso de renderizar utiliza hasta el 99% de RAM y ha hecho que mi PC llegue a niveles de estrés que nunca habia visto. Mi equipo es una alienware aurora R10 ryzen edition con la rtx 3080 con la que INSISTO NUNCA HABIA TENIDO PROBLEMAS. Esta situación ha hecho que tenga retrasos en mi trabajo y que de verdad piense en cancelar mi suscripción. ES FRUSTRANTE que una compañía con TANTO PRESTIGIO no solucione los problemas de software que tiene. He leído post y posts de posibles soluciones y NADA LO HA SOLUCIONADO. Que impotencia y que coraje estar en esta situación. 

This happens way too often.  I try to drag a video file into my timeline from a finder window in Mac and it bounces back to the finder, refusing to go onto the timeline.  I'm then forced to import it into the project and THEN drag it into the timeline.  It happens on projects where I was able to drag video and/or audio clips onto my timeline and then it just randomly stops.  I'm tired of it and it's happened over the course of at least 2 years.  Fix this.  It's a blocker.    

The problem is: Premiere 2025 doesn't recognize Devanagari (Hindi) fonts correctly, it drops/ breaks/ unlinks / disconnects / etc... the leters that are compound letters such as a P and a Ch constonants combined together.1. Open a new project2. New sequence (any format from the sequence choices)3. select the Text  "I" beam tool and click on the monitor window4. Copy and paste these words into the text box:  दृष्‍टि श्‍वेत प्राप्‍त 5. optional: choose the "Adobe Devanagari" font from the properties window (this font I installed through the CC font system)6. Compare the on monitor screen results with the original three Hindi words above in point 4, they don't match.The problem is that Premiere 2025 font engine isn't supporting the correct ligature for the Hindi (devanagari) script, this problem has presisted throughout the versions of Adobe software and it is so frustrating! Problem in Premiere 2025 screenshot: (see on the text window (left) and properties window (rig

I have several subtitle tracks in a sequence.When exporting/rendering, I select “Create sidecar file” -> Subtitle track 2 (U2).I send the export process to Adobe Media Encoder.When I check in Adobe Media Encoder,subtitle track 1 (U1) is now set for export again. But it should be U2!Assumption:The export project is not being transferred cleanly from Premiere Pro to Media Encoder.Best regards,Matthias----------------Ich habe in einer Sequenz mehrere Untertitel-Spuren.Dabei wähle ich beim exportieren/rendern "Sidecar-Datei erstellen" aus -> Untertitel-Spur 2 (U2).Ich sende den Exportvorgang an Adobe Media Encoder.Bei der Kontrolle im Adobe Media Encoder ist nun wieder die Untertitel-Spur 1 (U1) für den Export eingestellt. Es sollte jedoch U2 sein!Vermutung:Das Exportprojekt wird aus Premiere Pro nicht sauber an den Media Encoder übergeben.Beste GrüsseMatthias

Bug applies to Release 25.2.3 and Beta 25.4.0.44 (first identified in Beta build 40).   Now that multiple caption tracks can be enabled, I think I have correctly sorted which caption track will be exported to a sidecar. Basically, it is whichever track shows in the captions tab. See my post here: https://community.adobe.com/t5/premiere-pro-ideas/choosing-subtitle-track-for-export/idc-p/15360809#M21162   As I say there, "File -> Export -> Captions appears to have a bug. As expected, it is not greyed out when a track shows in the Captions tab. But it exports the highest numbered caption track (last added) without regard to what is enabled/selected. For example, if there are 3 caption tracks (C1, C2, and C3), and only C2 is enabled and only C1 has a segment selected, the SRT export is from track C3."   Steps to reproduce:1. Create sequence, transcribe, create 3 Subtitle format caption tracks. Modify so caption segment 1 in each track has different text. 2. Enable trac

Hi everyone, for several reasons I have no choice but to edit from a network server on our local network. Despite the performance increase from having the footage stored locally, with the size of our projects this is just not possible. However I’ve noticed that despite having fully spec'd out servers and network infrastructure e.g 100GP/S networking and fully ssd server arrays, Premiere runs far slower on the media server than having the footage stored locally. From testing, there is no bottlenecks from the desktop to the server, Premiere just doesn’t seem to want to use the full 100gb/s bandwidth, the network drives are faster than the local drive and its mostly one editor at a time accessing the files. Is there any way to force Premiere to perform better over the network, optimise it or prioritise it.This is a issue that has been plaguing us for years that we have fully kitted out machines but the software just isn’t quite working with me.appreciate your time and effort for reading

Hi there, I'm facing quite unique issue, where i was editing animation and putting the AE comp to Premiere Pro timeline via dynamic link. it was hell lagging but i think it is common since AE was never smooth when it comes to long animation. long short story, i jump to another project in Premiere pro, entirely different from this.but i experience lagging on the software it self, even just to open dropdown menu from the panel.the video that previously smooth during playback, now lag as hell even after doing some proxy and render and replace.but it run smoothly when i switch to software only for render and playback.here are what i have done so far to solve the problem : - clear the cache- update my drivers- change audio setting to no input- creating proxy- render and replace- re-install premiere pro- change other version- my SSD space still hugely available.- re-install windows ( at first was alright back to normal, but after i run AE and render it, it back lagging again ) all

ProblemPremiere Pro crashes on export when using a .mogrt lower third that has simple IN and OUT animations (no heavy effects). When stretched on the timeline for long durations, memory usage steadily climbs until failure. Short exports succeed; long exports always fail.Tried fixes:Verified .mogrt is clean (no corrupt assets or effects)NVIDIA drivers replaced, Premiere reinstalled, overlay processes disabled, Reinabled.Scratch disks moved to SSD (faster, no stability gain).Tested preview formats (I-Frame MPEG vs ProRes).Crash point shows no new graphics or effects — only the stretched lower third.Memory (VRAM/system RAM) usage climbs continuously until exhausted.Hardware upgrades would only delay, not fix.Error Example 1Export ErrorError compiling movie.Accelerated Renderer ErrorUnable to produce frame.Component: QuickTime of type ExporterSelector: 17Error code: -1609629695 Error Example 2At first I was getting ITERHPGen.exe failure. Removed it. Still crashed after removal. Reinst

Poor performance with the program constantly not responding.Video doesn't want to show.Media Pending on everything I importLaggy video playback, despite having GPU Acceleration PC:AMD Ryzen 5 360032gb dual channel DDR4 3200MhzNvidia Quadro M5000Windows 111TB NVMe SSD

Hi, my gaussian blur effect is not working on the edges of a clip. Other clips are fine with this effect. I tried other solutions and checked the forum. Nothing help. I tried to restart, not helping. Can Adobe Premiere Finally fix this 4 year old bug? Here is the image with the problem: 

Issue - When attempting to apply a creative LUT to an adjustment layer, the selected LUT will not preview in the Lumetri Color Panel. If I apply the same LUTs to source footage and not the adjustment layer, they will preview.   Adobe Premiere Pro version number: 24.6.1 Operating system - macOS Sonoma 14.6.1 System Info: CPU, GPU, RAM, HD:  (Mac Studio) CPU: Apple M2 Max RAM: 32GB Hard Drive: Internal SSD Video format: .mp4 8-bit h.264 from GoPro Hero 9,   also with DJI Osmo Pocket 3 - .HEVC 10-bit 4:2:0 Workflow details: This is with any sequence. Any project on this machine. I’m applying a source footage to a track and an adjustment layer to a track above.  This same process works just fine on my windows PC machine. So this is why I think it’s a bug or a setting that I have not been able to replicate. This problem exists if it’s a Adobe supplied LUT or a custom LUT from a 3rd party. Steps to reproduce - Add a source file to track V1. Add

Luma key seems to be broken in 25.4? It says Filter Offline (luma key) in the effects control panel. Anyone else? MacOS Sequoia 15.6

Hi Adobe, this issue is still going on after two years now. Every single time i am reversin video clip i need to make after effects composition to fix the bug. It happening when having progressive footage and working on interlaced sequence. Two times i got tv show rejected because of that issue, qc reported wrong field order.  Please!Thanks

Changing the video file's RATING inside Premiere Pro's Project panel changes the video file's MODIFICATION DATE on disk.This is completely messing up workflows relying on this data and there is no need for this because the RATING is a Premiere internal metadata, doesn't make sense that this would make any change to the file on disk.  

I'm working on a music video project and today the main project file stopped opening. Every time I try I get this error: “The project appears to be damaged, it cannot be opened.” Every auto-save version I try is also giving the same error. I’ve tried opening in an older version (25.2.3), resetting the preferences, and importing the projects/sequences into a new blank project. I looked into the different XML repair tools online but didn’t find a clear path or anything that worked.I exported what I had at the halfway point as a flattened video/stem so I at least have something to continue from. That’s usable, but I’d much rather recover the actual sequence/project if possible (to preserve cuts, nested edits, layer structure, etc.). If someone is willing to look at the corrupted .prproj and autosave files, I can share the file. Even just knowing whether it’s salvageable would help me decide how much to rebuild vs start over from the exported video. System / context:Ado

Hello Adobe Community, I'm having a reoccuring issue where every time I move the playhead and press play, it takes a full 10 seconds for playback to occur. I can playback a sequence in full if I don't stop it. But if I press play and then soon after press stop, pressing play (even though the playhead hasn't been moved) requires another 10 seconds before it continues. I can watch the sound level meter bounce around at 1 frame every 3 seconds until it starts moving 10 seconds later. So it seems like premiere is requesting playback from a drive that doens't have the HDD needle in the right place, based on where the playhead is. It's almost as if it's getting reset or having to search for the files, only moments after playing them. For example, if I play 5 seconds of a sequence, and then go back 5 seconds and press play, Premiere takes about 9.5 seconds before it starts playing.In the past, I could move the playhead back to the start of the sequence and immediately achieve seemless pl

I've tried various settings and problem solving such as changing video format file but I keep having problems with the following issue. Everytime when I try to import a video file made with a DJI drone (M350 with a Zenmuse H30T camera) I get the following error: "The file has an unsupported compression type". I've already tried changing the videosettings of the camera (H264 and H265), changing the bitrate, changing the resolution,... but still keep getting the error. Even in Media encoder I get the same error. If I transcode with VLC player I can import the transcoded versions and I have my video files but this is so time consuming....  All drivers and software are updatet to the latest versions. 

Premier closes when using subtitle search. I tried entering Russian and English letters in the search field. When entering English letters, it does not crash, but when entering Russian letters and a period in the English layout, the program closes and offers to send a report. I tried deleting program data, it does not help. The subtitle file was made in Premiere 25.3/25.4 version, not imported. It contains 990 subtitles. If the track with signatures contains few subtitles, it does not crash.I am sending a link to the dump https://drive.google.com/drive/folders/17X4tIvVCPs_I8sprEJJtAajMQHhnqj-k?usp=drive_linkI hope this helps. It seems that the uxp panel is overloaded, but when creating subtitles for films, there will be about 1.5 times more subtitles or even more. Still, it is usually more convenient to make subtitles in Premiere than in a third-party program, you can quickly move all the subtitles on the timeline at once.Steps to reproduce the problem:1. creating or importing a track

I searched and searched and every solution i found was only temporary, and i am getting so. unbelievably. sick. of. it. every time i import a new audiotrack (.wav) into my project and try to use it on my timeline i get no waveform. the track works, audio works, but it just wont show me the waveform. i did all the usual suspects, "show waveform" ,"generate waveform", deleting cache usually does the trick but only when i delete - close programm - reopen, that just cant be the solution, i tried updating to the newest version, i tried deleting peakfiles from appdata, i tried mp3 tracks, i tried over rightclick -> import instead of drag and drop and im really getting sick of it happening over and over again, does anyone has a solid, longterm solution to this? i dont want to delete my cache every 5 minutes.

There's a really annoying bug in Premiere Pro - that doesn't allow me to track when blurring footage. I create a mask and when I click on the track button - nothing seem to happen and no progress is going forward. I'm afraid it's not really something that can be fixed by clearing cache or playing with the settings, it's a bug that I've encountered a few times and definitely requires more advanced fixing.  A picture is attached below:

I opened my film project id been editing for days and now audio is all out of sync, and when I tried replacing its putting the wrong audios to sync. I have these diagnal lines through the audio all over the film. This just happened as soon as premiere updated yesterday! How do I fix this?

For the clips with proxies, you can't view the Duration in Info panel. See the pictures. Premiere Pro v. 25.2.1

Hi! The program monitor flickers when I play the footage at 2x the speed and more. Doesn't matter if the resolution is at Full or 1/4. Same thing happens if it's only 1 camera/clip playing. Anyone else experiencing this or have a solution? Hardware specifications 13th Gen Intel(R) Core(TM) i7-13700HX, 2100 MHz, 16 Core(s), 24 Logical Processor(s) NVIDIA GeForce RTX 4060 Laptop GPU Driver Version 32.0.15.7640 Installed Physical Memory (RAM) 40.0 GB SSD Storage Windows 11 Version 10.0.26120 Build 26120 The type of media you are working with Sony A74, OSMO What are your sequence settings? 4K 50fps

Hello,I am currently using Adobe Premiere Pro version 25.2.3.For the past two to three weeks, I have been encountering a recurring issue when exporting videos longer than 15 to 20 minutes.Each time I attempt to export longer videos — whether through Premiere Pro directly or via Media Encoder — the application closes unexpectedly without any error message, and the export process fails.Shorter videos (under 20 minutes) still export successfully.I would like to point out that:Everything was working perfectly before with the same export settings.I primarily produce podcast episodes that typically last between 1.5 to 2.5 hours.I had no export issues prior to the past few weeks.I have not changed my workflow, export presets, or system setup. This issue appeared suddenly and has been consistent since then.Could you please assist me in resolving this problem?Thank you in advance for your help.Best regards,Olivier

Hello, This morning, Adobe automatically updated my Premiere Pro to its newest version (PP 25.0) and I've encountered an audio glitch that's been happening. At first, I thought my headphones were causing the problem, but in Premiere's audio hardware settings - everything is routed to the correct input/output.  The Problem: When I click on the timeline and press play on my video clip with edited audio, the quality is lost compared to what it should sound like. Then when I tested another audio source (from Spotify or a YouTube video in Chrome) the same poor quality is reflecting all of my audio sources on my computer.   I did another test of restarting Premiere Pro, unplugging and plugging my headphones back into my computer, and I got the same result.  Looking for some guidance to see if anyone else has this problem but I'm going to check with my IT department to see if they have any ideas on how to resolve this.  Basic info from Guideli