Bug Reports

Hi. Every time i add a sequence from Premiere to the Encoder export queue, all my Premiere windows disappear except from the main display. This has been happening for a long time and is pretty anoying. I attached a screenshot of the custom workspace and the reseted one. Any suggestions?

Issue:After exporting a sequence, either wither Premiere Pro or through Media Encoder, a floting window disappears. It can be restored by shutting down Premiere Pro, or by switching to another Workspace and then back to my default Workspace.Adobe Premiere Pro version number: 24.5.0 (Build 57)This issue has been persisting over many past releasesOperating system - Windows or macOS, and which version of those operating systems?Microsoft Windows 11 ProVersion 10.0.22621 Build 22621 System Info: CPU, GPU, RAM, HD:CPU: Intel(R) Core(TM) i9-9900KF CPU @ 3.60GHz, 3600 Mhz, 8 Core(s), 16 Logical Processor(s)GPU and Driver Version: NVIDIA GeForce RTX 3070 Ti, Driver Version 32.0.15.5612RAM: 128GB Hard Drive (and, if external, how the drive is connected: USB 3, Thunderbolt, etc.).:512GB NVMe (C:)2TB SSD (D:) Video format: H.264 Full HD (output)Workflow details: my project is used to prepare fancam recordings for youtube upload.The assets are placed in a bin ('0. assets')

Please help I am having a very frustrating issue where I have the same couple of frames display as super glitchy when I export from PP. See screenshot below. Look at his face and around his hands. This is not present in the original footage, and does not display in my timeline. I have exported about 10 times now, below are some of the things I've changed, and each time this glitch happens at the same exact spot. Client is expecting video so appreciate any help!! Editing on PP 24.5.0 (Build 57).I have cleared the media cache.I have restarted the system.I have started a clean project and copied/pasted just the media from my timeline into the new project.I have used PP and ME to export, using both CUDA and Software Only settings.I am exporting H.264 and have tried 40mbps and 20mbps, using Max Quality checked AND unchecked. Footage is from Sony FX6 as 23.976fps XAVC-L 4K. Timeline is 23.976 1080p. GPU is GeForce RTX 3080 running 560.70 driver. System info is below:

Ao instalar a versão 24 do Premiere e After ( Toda a versão, incluindo as atualizações), os efeitos estão com algum tipo de bug, mesmo que adicionados, nada funciona, ao importar arquivos de outro projeto qualquer efeito aplicados neles não aparecem mais.Meu sistema é totalmente compativel com a versão.     

Working at an agency. We have started to work in Premiere Productions. We have narrowed the issue down to once a user opens a production, the project locking setting is activated. If the user exits the production and opens up a standard premiere project, the project becomes locked. Sometimes even locking out the editor who's project it is. If they turn off project locking, it always becomes turned back on if they open a production, and then if they open up any regular project after, the project is locked.We have been getting around this issue by deleting the Prlock file. It would be great if the collaboration setting for productions did not mess with the regular project settings.I'm the one creating the productions using:  24.4.1 Build 2 Adobe PremiereMac Studio - Apple M1 Max, 64 GBOS Sonoma 14.5The other editors are usingAdobe Premiere 24.3.0Mac Studio - Apple M1 Max, 64 GBSonoma 14.4 or Ventura 13.6.6The issue seems to happen on everyones machines and is not isolated.

Recentemente fiz alguns projetos através do Premiere e após a renderização dos mesmos, os arquivos cortados e montados simplesmente foram apagados da timeline, já busquei por toda a internet e não encontrei solução alguma relacionada ao erro, não é possível recuperá-los através da ferramenta "CTRL+Z" e não há se quer um registro sobre o ocorrido no projeto

Using the roll edit tool I double-click an edit point to activate trim mode. I soon as I start to trim the clips in the preview window become distorted and the function becomes unusable. Reset preferences √Deleted all cache files √ I would show you but I got mad and downgraded.

after updating to the new version of Premier Pro to 24.4.1 Audio Waveform from videos isn't visible. But, if I'm importing an MP3 or a WAV file then Audio Waveform is visible.

Sometimes, when selecting several items within a bin and using 'New Bin From Selection,' the new bin is then created at the root of the project instead of in the parent bin that all the selected items live in. Other times it works as expected. I can't figure out what causes the unexpected behavior. Bonus bug (I think bug, anyway): If you undo a 'New Bin From Selection', you're left with an empty Bin called "Bin." For me, expected behavior would be to return to the condition prior to running 'New Bin From Selection'. Rather than having to hit undo twice to remove the bin created.

Hello everyone, I'm facing a serious issue with Adobe Premiere Pro and I urgently need help. I was working with Premiere Pro (version 24 on Windows 10) and the program started crashing repeatedly. At one point, a pop-up window appeared offering to reset the version of Premiere to fix the error. I clicked "yes" on that window, and surprisingly, all my Premiere Pro projects were deleted from my computer. I had my projects saved on two hard drives: D and E. I've already tried a few solutions without success: I looked in the Premiere Pro auto-save folder, but found nothing. I used the recovery software Recuva, but it didn't show any relevant files. This is the first time this has happened to me, and I didn't receive any specific error message, just the pop-up window that led me to reset the program and lose all my project files. Has anyone experienced a similar situation or knows how I can recover my Premiere Pro project files? Any help would be greatly appreciated. Thank you!

Bonjour lorsque j'insére une image ou vidéo dans mon montage , la tête de lecture reste bloqué au même niveau quand on met lecture , à part enlever les image et la vidéo en question c'(est toujours la même chose

I can't render my project even by parts because it crushes on random frames which aren't even supposed to be rendered. I just want you finally fix such silly things because your products are not cheap. Please, do your work properly!   Mod note: The title was changed slightly from "crushed" to "crashed."

I've had this issue for MONTHS now and regret not reporting it earlier. I often cut features for TV in a 23.98 sequence. And it sounds fine on that timeline. Then when I go to nest it in a 59.94 sequence for export, and hit play on the timeline, there are random audio glitches / phantom noises that show up in the 59.94 sequence that definitely ARENT in the 23.98 sequence. (and yes those 'phantom' glitches do show up in my MXF export as well).  And this happens with almost every project I work on for the past year. It's really problematic. I usually have to jump through hoops and move some audio around by frames just to make it go away. I don't feel comfortable posting a public video but if Adobe would privately message me, I'd gladly show you the screen record I did this morning to showcase the issue.  I could tell you my current premiere version but I've gone through several versions of premiere over the past year and its been prevalent throughout. I've even had 2 different

Hello,I've had the following problem. I want to export a small portion of a video i'm working on, about 30 seconds. It's footage from a documentary that I've edited and added some clips to. Nothing special. When i select the ins and outs and then go to export media, it says ''Necessary Audio Files are being rendered'', with a preview saying 1 of 31 files have been rendered and an estimated time of about 1 hour and 30 minutes (constantly changing back and forth between that and 1 hour) left to render the file. However there is no progress happening, no matter how long I wait. Not to mention, this shouldn't happen at all, just a week ago i could easily export clips longer than that without problems. I tried other footage and the same problem occurs, also when I try to export it somewhere else on a different hard drive.Please let me know if you've had this issue and know what to do, I don't want all of this effort to go to waste.Thanks.

I am noticing this a fair bit in Premiere Pro, where I generate a static transcript between an in and out point. I then edit the transcript to match the correct words being spoken. I then create the captions, giving it a style and tweaking the timing and frequency of these captions. But especially when I have had to completely re-write a section (due to a rapid fire speaker with a very strong geordie accent), the captions will either revert back to the original generated words or completely miss out several of the ones I have written. For example in the screenshots attached. The captions should read: "Happy? Quick Decision. I'll just transfer you some money. No worries." But the only captions that were created were: "Happy? Quick some money. No worries." Is there a setting I am missing or is this just a bit of a bug? For reference I am using version 24.2.1 (build 2) Thanks

When using synchronize clips to synchronize audio, it is expected that the clip that appears earlier in the timeline is going to move backwards to meet the clip that appears later in the timeline. The clip later in the timeline is not moving at all. However, in this instance, when using synchronize clips, the clip that appears later in the timeline has audio crossfades on both ends of it that are being removed after the synchronization completes. Premiere 24.5OSX 13.6.7 Video showing the problem below:

After the most recent update (24.4.1). The new style browser, for stylizing multiple or individual captions in Premiere Pro, is now closing every time you click on the timeline. Before, I could click or drag the playhead to certain points in the edit, and the browser would stay open - now it does not. Which means I have to click the style browser icon every time I click on a new caption.The style browser is an amazing tool for adjustments to caption coloring - and a big help for subtitle work. The new update very much combats this. Would very much love a fix!(Sidenote: it did previously close, if you clicked the gray area of the timeline. But it didn't, if you clicked the timecoded, dotted line. Now I have to scrub through the timeline in the Media Browser - not optimal.)

Hi there, I have been experiencing this issue/bug using ''Project Manager'' and ''Render and Replace'' for a while, not knowing exactly what caused the issue. Diggin into it a bit more I realised that the cause was a specific combination of Audio multi channel configuration.The issue:With some Apple Prores files, both 'Project Manager'' and ''Render and Replace'' just don't work.The rendering process starts but and an error message pops up saying ''Unable to match audio channes''In this case, the audio configuration is a multi channel 5.1 + 2.0 stereo. (8channels total)I tried many conbination of codecs and rendering presets, even matching the same audio configuration 5.1+2.0 using a custom rendering preset, it didn't work.With rendering preset with audio disabled in the rendering settings, still doesn't work.(I want to point out that this does't matter for any other multichannel file. Usually is able to match the audio configuration of any give file regardless the rende

Screen blend mode is different or not properly working in 4k.Example:Create 3840x2160 (4k)Place color matte (white)Change its blend mode to screenbefore you do this, please place colorful footage below the color matte (white) layer.Compare the process above in 1080p 1920x1080, you will see the difference.I reported this because I usually use flash effect (similar to trending capcut effects), it happens that my project is 4k.My Adobe Premiere Pro version is up to date, July 23, 2024, paid license.

Since 24.5.0, occasionally without following any specific case, the cursor in the timeline remains frozen while playing the preview.Someone else happens?I have cleared cache, restarted PC, nothing works until it randomly starts working again. My setup:- Ryzen 9 5950x- MSI Mortar B550- 2x16Gb DDR4 3200- RTX 3060 Ti- 1x1Tb M.2 SSD (system and apps)- 1x2tb M.2 SSD (raw files)- 1x250Gb SATA3 SSD (cache)- Windows 11- Last NVIDIA Studio drivers Sample: https://youtu.be/FO6cu1Q-qZs

When I first open Premeire, the interface is fine. The moment I change between workspaces, the "button editor" partially hides. It comes back only when I either adjust a panel size or click it to add a button. Currently running 24.3 on OSX. 

Anyone know how to fix this? i used 2022 version and upgrade it to 2024 yet still wont load.

Hey, today I have a problem with Color Key. A few days ago (19.06.2024), everything worked without any problems.I have the same settings, I checked previous projects and it stopped working in them too.Anyone else have this problem now? 

I have two monitors and the workspace is configured for themAfter rendering a video, sometimes the window on the left screen disappearsTo fix this, I have to switch between the other workspace and my ownwhat could be the problem and how to fix it?Premiere Pro latest versionI add screenshots before and after the rendering

Hello, yesterday i downloaded premiere pro using my free trial i activated, once i installed premiere pro, i opened it, tried to create a project and i tried to export something, the export said 0% so i googled why, restarted premiere pro and tried to create new project, upon pressing create new project my pc went black, i could move my mouse but i tried pressing Ctrl+Alt+Delete, that didn't work, tried to reset my graphics card using the shortcut Win+Ctrl+Shift+B that didn't work also, so i then force stopped my pc, i also want to clarify my laptop screen is broken so i cannot see what is happening after it boots into windows login screen. I then pressed the power button, i waited for 40 seconds, i was wondering what is going on because it usually starts faster, i waited longer and realised its not turning on, i started to get really scared i waited for 3 minutes still not booting, i shut it off, tried to boot it again, still nothing, i then turned it off and went somewhere legit pani