Bug Reports

im using an hp omen with an nvidia rtx 1080 graphics card. yet there are driver issues as well as the changes I make do not sync up in the program despite saving it. The laptop seems to be working fine.   Need help. 

I am using a Select input element in my Premiere Plugin.  For some reason, when I click on the select input, it doesn't open up. I have tried it in two separate ways, using ShadCN, and using react-spectrum components. In both cases, I saw the same behavior.Have you seen anything like this before?Details:In ShadCN, and the code looks something like this:   <Select {...register("image_size")}> <SelectTrigger> <SelectValue placeholder="Landscape 4:3" /> </SelectTrigger> <SelectContent> <SelectItem value="landscape_4_3">Landscape 4:3</SelectItem> <SelectItem value="landscape_16_9">Landscape 16:9</SelectItem> <SelectItem value="portrait_3_4">Portrait 3:4</SelectItem> <SelectItem value="square_1_1">Square 1:1</Selec

I have multiple clips in a project that become black whenever any graphic is placed overtop of them. They do not go black if another video clips are placed above at different opacity only text. Can't find anything unique / different about the footage. Text has no fill / background enabled. Footage is 1920x1080 prores 422 from a Canon 60D dslr.Is this a bug anyone has come across?  Troubleshooting steps taken with no result:-new sequences-new project files-closing & reopening projects-opening projects / sequences in premiere beta-reimporting footage-enabling / disabling clips -nesting footage before adding graphics Working in premiere 25.1.0 on a 2021 Macbook Pro M1 MAX 32gb Ram 24 core GPU

Hi there,  I'm using Premiere Pro 24.6.4 running on Windows 10 Pro Version 22H2.  I've been working with Multi-Camera clips and sequences for a TV show.I've cut several scenes already, each one is in it's own sequence. Whenever I simultaneously drag all of those sequences from the Project Panel into a single sequence (to string  those scenes together into an episode) my edits change completely in this new sequence. The cuts are still where they should be, but instead of showing the camera angle I chose - say Cam A - it shows Cam B or C. And there's no logic whatsover to those changes.If I drag each scene individually to a sequence that doesn't happen, all the cuts are in their right places and the camera choices I made are still in place. Isn't there a way to fix this so I can drag several Multicam sequences into one without having to do so one by one and without losing my camera angle choices?Thanks in advance.

Just updated to Premiere 25.2 on the iMac 2020 i9 with the AMD Radeon Pro 5700 XT 16 GB running macOS Sonoma 15.4, and when I go to the export tab, the preview window makes the video looks like it has had the same LUT applied twice over, and so the video looks very incorrect. This does not effect the preview thumbnail at the bottom of the window in Media Encoder, nor does it affect the resulting render. This is solely the preview shown in the Export tab, but this did throw me for a loop the first time, and had me checking all of my settings. This so far only happens with C500 Mark II, C400, C80 Canon Cinema Raw in Full Frame 5.9 and 6K. I haven't been able to duplicate this situation with C300 Mark III DCI 4K Canon Cinema Raw clips. The LUT is being added via "Modify Footage", then "Color" then input LUT and choosing Canon's official Clog2->CMT709 LUTs. If I add the LUT via the Lumetri effect, the Export tab's video preview window looks correct, so it appears to

I'm running into an issue where I'm trying to adjust audio from my camera clips using the Audio Gain settings, and the normalize max peak and normalize all peak features do not do anything to the audio clip when I only have the proxy attached/online. The adjust gain and set gain features work, but the normalize features do not. When I reconnect the full resolution media, suddenly the normalize features work. However, I'm only going to be working with proxies for the next few months, so it'd be ideal if I could get this feature to work without needing the full resolution media connected. The proxies were generated in Media Encoder and were created/attached directly through Premiere. After the proxies were attached, we made the full resolution media offline. If I import the proxy on its own, the normalize features work, but I'd strongly prefer to keep it attached as a proxy with the raw offline. I'm currently using Premiere 2025.1.0 - but I tested it in Premiere 2024

Questão:Não consigo editar nem exportar meus projetos. Por algum motivo ao clicar em exportar o sistema inteiro entra em falha, tanto o programa quanto o Windows resultando em no reiniciar da maquina.Passos para reproduzir.Vou anexar o meu projeto para que tentem exportarem dai. Resultado esperado:Crach do Premiere e do Windows ao tentar exportar. Resultado real:Crach do Premiere e do Windows ao tentar exportar. Versão do Premiere Pro:Versão 25.2 Sistema operacional:Windows 11 Version 24H2 Formato de vídeo:Reels, gravado com vários celulares diferentes. Fornecida a amostra abaixo.https://drive.google.com/drive/folders/1dEug7qCzXRei2uw6t0U1BXc3llRM0sDv?usp=sharing  

Hoje de manhã estava fazendo um JOB de ediçao de um vídeo de despedida, tudo corria bem até tentar exportar, meu PC simplesmente reiniciou quando tentei exportar o vídeo. Pensei que poderia ser o peso dele, porém o SETUP foi atualizado resentemente com componentes mais robustos, não faria sentido o crach. Então tentei atualizar drivers do Windows e da Placa de vídeo, não resolveu. Então tentei algo mais ousado, desistalei todos os Plugins e renomeei as pastas do Programa em AppData e na pasta da Adobe em Documentos. O resultado, agora nem mesmo editar consigo mais, tive de avisar a todos os meus clientes que restavam que não tinha como entregar as demandas de hoje, e agora preciso resolver esse problema até amanhã de manhã. O que posso fazer? Alguma ideia?

bought audio subscription, then bought tracks, blue tick came up next to track, pulled track into timelineon time line it works well and can edit it.when i have finished my total video edit and go to file, then export, media it saysunlincesnesed low quality audio, to license the audio download the high quality file my subscription has been approvedi have rang and they said yes approvednow they saying technical issue any advice ?have i missed a step 

  I can't select it by clicking on the sound section in the timeline.The sound layer is selected only by selecting it as an area.I remember the times when I used autocad, press and draw a square, select the area 🙂

A number of users on the U2U forums are having issues with Premiere or MediaEncoder creating a folder tree on their 😧 drive as follows ...D:\AppData\Roaming\Adobe\Common\LUTsorD:\AppData\Roaming\Adobe\Common\LUTs\TechnicalIt first was noted by people with Onedrive or Dropbox, but now several others have popped in that do not have those sync apps and everytime Premiere or Me launch, the apps create the folder-tree and folders.Delete the folders, launch Pr or Me, the folders are created again.A bug of some kind perhaps.R.Neil Haugen

Dear Community, I keep receiving a message indicating that my system is running out of application memory. However, I’ve noticed that it consumes space even after quitting all apps. This issue mostly occurs on Macs after an update. It also happens when scrubbing over footage with multiple layers stacked on top of each other. I’m sure others have encountered this problem as well, as many of my colleagues have faced it. Thanks in advance!

The Caption Workflow is broken beyond belief, to the point of not even being useful. It doesn't even matter if you use Premiere Pro's renderer or AME. If you have the caption track enabled (by clicking the "eyeball" icon so that it's "open"), it always burns in the captions. It doesn't matter if you select "None" (toggle the slider in PPR), "Create Sidecar File", or "Burn Captions Into Video." If you have the caption track disabled (by clicking the "eyeball" icon so that it's "closed"), the captions options are inaccessible. Captions don't get burned in, but you also have to manually export your SRT files if you want sidecars. Absolute garbage. I should be able to have a "burn" preset and a "sidecar" preset, and send my file through there to get the two video versions and the support file. Instead, now, for every file, I have to render it, go change the visibility, render it again, then manually create the SRT. This is the workflow in a tool aimed at professionals? 

Specs: Mac Studio M1 Ultra 64GB Ram Premiere Pro 25.1 RED Raw (r3d) files and simple wav files for audio   Attempted Fixes: - Deleted Cache, both with premiere and manually using finder - - Moved from project to production workflow since it's a large feature film, splitting scenes into different projects so they are not all open at once - Moved proxies to different drive (thinking the problem was the HDD was given) and offlined all raw media - uninstalled and reinstalled - used premiere pro BETA downgraded to 25.0, had the same issue, then to 24.6.4, which can't open because project was made with newer versions. - restarted computer with software update - limited memory premiere uses under preferences   Problem: am editing a feature film. Mostly two camera setups. About 6.5TB of raw footage and audio (zoom recorder believe). AIl footage is Red Raw. Dragon and Gemini I believe. I made proxies using the premiere proxy workflow. was able to do syncing, rushes, and even got throu

  I've been dealing with files getting rejected from various clients from my 4K h264 exports.  I've tried different settings like rendering in Software Only CBR, etc..  It's a hit or miss for me.  Either way, I'm expecting more rejects to come.  No matter what I do with the 4K h264 settings, it's never consistent.   Now I have to use my old Imac to make these exports which is much slower but I'll deal with that until there's a resolve.  I would love to show you the images but they're adult related.  I can't post that here.  I've updated my Adobe apps and Mac OS to the latest update, hoping that will solve the issue.  That's not the case.    Model Name: Mac Studio    Chip: Apple M2 Ultra   Total Number of Cores: 24 (16 performance and 8 efficiency)   Memory: 64 GB   System Firmware Version: 11881.81.4 Sequoia 15.3.1   Please look into this.    

Issue - Transform effect appears glitching on the Program monitor (preview) when trying to modify value, such as Scale or Position. Adobe Premiere Pro version number: 25.1.0 (Build 73) Operating system - Windows 11 24H2 (Build 26100.2605) System Info: CPU, GPU, RAM, HD: CPU: Intel Core i5-12400F GPU: NVIDIA GeForce RTX 4070 SUPER GPU driver: 566.36 RAM: 32 GB Hard Drive: Both the footage and premiere running on 1 TB NVMe SSD which is a local storage. Video format: Format irrelevant, the issue persists on any media format. Workflow details: It's just a simple Adjustment Layer on top of an image/video. Steps to reproduce - (Very important!):1. Put an image or video into the timeline (anything, really)2. Put an Adjustment Layer on top of it3. Add Transform effect to the Adjustment Layer4. Try to modify the value on the scale or position by click+dragging left and right Expected result - The Program monitor (preview) should display the changes smoothly Actual res

Issue - I cant replace video or photo in MOGRT file in Premiere Pro. I can do it if i replace from explorer or Project Window but from Source panel its dont working after update to 25.1Adobe Premiere Pro version number: Version 25.1.0(Build 73)Operating system - Windows 11 Pro (64 Bit)System Info: CPU, GPU, RAM, HD:Ryzen 5 5600XNvidia RTX 3070Nvidia Studio 566.3616 GBSamsung SSD T7 and Toshiba SSDVideo format: I used just MP4 file from internetWorkflow details: Standart Sequnce for 4K 25fps, i tried on other its not helping

on premiere 2025.1.0 you cant see the cut mark any more on video tracks if track is too skinny. can you please fix this? yes issue occurs on new and old premiere projects.  

The "Adjust speed and duration" button in the Properties panel disappears under a specific sequence of events.With the Properties panel visible,1. Reverse the speed of a clip on the timeline2. Create a Nested Sequence of the reversed clip3. Double-click the nested sequence to open it4. Close the nested sequence and the "Adjust speed and duration" button in the Properties panel disappears What should have happened? The "Adjust speed and duration" button in the Properties panel should have remained visible.What actually happened? The "Adjust speed and duration" button in the Properties panel disappeared. Clicking on other clips in the timeline does not make the button appear.Closing the Properties panel and re-opening it doesn't solve the problem. I have to reset my Workspace to my saved layout or switch to a different Workspace before it reappears. Premiere Pro Version 25.0.0 (Build 61)Windows 11 Pro Version 10.0.22631 Build 22631

I was editing videos and adding simple graphics from envato to the project.So far nothing special, the usual.Then it suddenly stopped playing the preview in Program Window.Waiting, restarting and updating the (Mac)OS, & even updating the app - NOTHINGchanged. First time every this issue occured since several years.It will stop the generation process when not active in Pr, but not instantly, a few moments after.I can NOT watch any footage from bin in source monitor, no nothing to be honest - no visuals.Did I press any shortcut to delete peak files? did I have or need peak files to begin with? Appreciate all the help I get. see in the lower right corner.

Im on version 25.1 , this is a new bug to this version. I cannot group text or shapes in the properties panel. The group option is always grayed out. I'm on windows 11

I am having a weird issue when using the Slip/Slide tool in Premiere, where it doesn't show me previews only black with timecodes. Not sure if it is a setting, but makes it almost impossible to use those tools. I have attached a screen recording for reference.https://www.loom.com/share/c0a5bd3172054256b024caf01a7866bf?sid=0c0dc39e-214f-4516-994e-ed47673ec82c System:Windows 11Processor Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz 3.60 GHzInstalled RAM 32.0 GBGeforce RTX2070 Super w/ Geforce Studio Driver 566.36

since this afternoon we've been unable to access our sequence. as soon as we open our team project we get this message and première pro closes. Unfortunately, we don't have another version saved anywhere other than on première pro (online). Do you know where we could find it and why this message appears?Thank you for your help!(We're working on Premiere Pro 2025.)  

Sorry for the minor novel, but I wanted to point out what steps I've taken for last few months. Curently using Premere 24.5 I work in broadcast. Part of my job is to edit the news opens. We use a project that has the individual show templates. These templates have various media, including the opening AE exported graphic. You know, the station logo flies in and the show time comes up then the whole thing transitions off to the first news headline. Each template (there are 😎 has it's own open. This AE created open, about 3-4 seconds, is an AVI. Specifically, it's a Matrox MPEG2 I-frame HD + alpha codec AVI. If i'm working elsewhere on the timeline and I put the playhead over the AVI, Premiere freezes for 4 seconds. Almost every time (90%). This is a huge interruption in the workflow, especially in broadcast where I can get the last element 10 minutes before air. During this 4 second delay, the CPU doesn't spike, the GPU doesn't spike, and the Memory doesn't sp

Exports from Premiere (in this case 25.1) contain random audio clicks and pops and dropouts close to audio fades. This happens when track effects are used, such as denoise, dynamics, eq, etc. This also seems to happen on playback in the timeline, but of course there is no way to visualize it and it's easier to look at the exports. I have had to work around this problem since at least Premiere 2024.   This typically sounds like a bad edit, but it is Premiere chopping the audio in strange and unpredictable ways. See the screenshot below showing the source audio on the top track, and the exported version below. Note the small clicks before the audio fades, and how the waveform is chopped off on the export, indicating an audio dropout.      This happens in various projects and multiple stock Apple machines from M2 Mac Studios to 2020 Intel iMacs. The only way around this bug is for me to export the entire audio track (or stems for all trakcs). Import the export so that