Bug Reports

I've just updated to the latest version of Premiere Pro and when I make updates to a linked After Effects file the link is broken in Premiere. Meaning, I have to manually relink the file each time I make an edit. This is completely breaking my workflow. Previously the linked comps just updated automatically, no problem. Sometimes, they even updated without having to save! Any suggestions?

I can open premiere pro beta 24.4.1 but it freezes and crashes once i try to open a project. I just updated to this version this morning so it just started happeneing  5/29/2024. I can open the regular premiere pro app. Device name *************Processor 12th Gen Intel(R) Core(TM) i9-12900K 3.20 GHzInstalled RAM 32.0 GB (31.8 GB usable)Device ID 2DAFE2A5-3432-48BF-8943-DC5AF1AB8F51Product ID 00330-53167-58093-AAOEMSystem type 64-bit operating system, x64-based processor

Premiere Pro, don't know what version as it's now stopped opening. I opened a project I started two days ago.  I waited for the circle at the top right to finish it's graphical fill and become a tick mark, which idicated it's finished finding my material.I positioned the playhead on the timeline, but the record window remained black.  I could move the playhead, but the record window remained black.  Pressing play would not do anything, no playhead movement and no video.  I doubled-clicked a source file, to load it into the source window, but that too was black.  Pressing play did nothing.I exited software.  I opened software again and it now crahses before getting to Projects window at the start. This all work on Monday.  Didin't use it yesterday.  Now it crashes.  All other non-Adobe graphics software works correctly.  It's just Adobe.Threadripper Pro 3975WX256GB RAM (8 x DIMMS)Nvidia RTX A60007 x 1TB nvme M.2 hard drives.Win

Hello I need urgent assitance - premiere crashed on a big edit delivery, now it wont open any of the project files.  Require uregnt tech support.    Can anyone help.  [Personal information removed by moderator.]

Ever since I updated to Premiere Pro 24.4.1 the render timeline in to out function is extremly slow. Well adobe, you've done it again. 

Ever since updating to 24.3.0 I have had issues with Undo and Redo. They both stop working after I've been editing for an hour or so. They are not grayed out in the menu, but they don't work. It's the same when using shortcuts (Command Z and Command/Shift Z) and manually from the edit dropdown.  After I quit and restart Premiere they work again (temporarily), but as you can imagine not being able to undo edits is a massive problem and has screwed up my project. I'm on a 16-inch Macbook ProM3 MaxMacOS Sonoma 14.1128 GB RAMNo plugins installed. Any ideas?

Hey Everyone, I have a Macbook Air 2020 model using Monterey OS and I'm using Media Encoder to upload a sequence from Premiere Pro to Frame.io. I've been doing this for months with no problem, but todaywhen I did it, Media Encoder gave me an error message. The message was:Encoding error 9007This is the first time that I've used a 60fps clip and I have it in a 23.976fps timeline. I'm not sure if that's a part of the problem or not, but I wanted a slow motion look for a portion of this scene for my film. When I went to the queue of Media Encoder and clicked on the yellow hazard symbol next to the word "failed" this is the information that came up in the text box: - Encoding Time: 00:03:3404/12/2024 08:30:05 PM : Encoding Failed------------------------------------------------------------Export ErrorError compiling movie.GPU Render ErrorUnable to process frame.Writing with exporter: H.264Writing to file: /Volumes/MAIN G-DRIVE USB-C/Film/Scene 33 for

Hi,I have a projects containing over 2000 clips (basically it's the result of a 2 hour video chopped up into 2000 cuts). The playhead gets laggy when ripple deleting clips on the timeline.I noticed it doesn't happen when I have let's say 500 clips from a chopped up video.So I think it might be a hardware bottleneck somewhere.The videos are 1080p 30fps.Basically the chopped up sequence with over 2000 cuts from a software that removes the silences and spits out an XML file with all the corresponding cuts to finetune and import into Premiere. This is the file that creates the sequence in Premiere.----My current hardware:* i7 5820k (6 cores /12 threads intel cpu)* 64 gb of ram* GTX 970 gpu* Storage set up:- Separate internal Nvme drive for OS/Software including Premiere- Separate internal SATA SSD for cache/previews- External HDD for project source files- Internal SSD for export files----The source files are read from a HDD. I tried reading them from an SSD to see if that improved the play

This has been a terrible change - enhance speech is a great feature, but my powerful MacBook Pro now takes 10 minutes per 60 second video to export clips using enhance speech. It's slowed down most, but not all, videos when I use it. This has to be a known issue? Why is Adobe not addressing this? It's taking me literally the enire workday to export 30 short clips. 

Play before render = Looks good, No problem on program monitorPlay after render = Wavy look on program monitorPlay after render with enable transmit [blackmagic ultrastudio] = looks good, No problem on program monitorPlay after render with enable transmit [blackmagic ultrastudio & monitor connected on MAC] = looks good, No problem on program monitor & monitor connected on blackmagic /    Just show first field on monitor connected on MAC [incomprehensible playback problem]  - I think it looks normal when use Blackmagic because Blackmagic have to take a frame buffer for playback  HW - Mac studio M1 ultra / sonoma 14.4.1SW - Premiere pro 24.4sequence setting = ProRes422 / 1920 x 1080 / 29.97 drop frame / upper field [interlace]program monitor setting = display both fields / High quality playback

i have written something else then  why this letter is appearing . every day i am facing issue related missing font, font changing automatically to default and many others. please solve this as soon as possible. because  i am a freelancer and i have to do work faster and because of this issue or bug my whole project is stoped

cuando escribis un texto te toma lo que presionas como shortcuts del timeline ( i = in, o = out, etc) y no podes escribir

1. Close Gap not working (nor shortcut or sequence menu)2. Ripple delete DOES work.3. This was fine previous 24.4.1

Save As or Save a Copy apparently opens a window that is hidden from my Windows 11 OS.Premiere app appears to freeze, but I hear chime sounds when I mouse click in any Premiere window, and Windows Task Manager says Premiere is running OK.  Alt Tab does not show any other windows that would allow me to enter the name of the file I want to save.  So there is no way for me to get back to a functioning Adobe Premiere Pro application without "End Task" or shutting off my workstation.  Anyone else with this problem?

Hi, Windows 11Edge BrowserChroom BrowserPremiere Pro 2024 When loading up Premier I adisplayed with a blank white pop-up windowm . I can't do anything in Premiere Pro.They only way to stop is to use task manager and end the task of Premiere Pro. I've tried all solutions that are presented on this forum but unfortunately nothing works. This is really very very irritating. I hope someone can help me out. Thanks in advance Kind regards Johan

I am constantly getting the following error when I go to export. What is so strange is that I am not exactly exporting anything complicated - a simple caption that I upgraded to motion graphic is causing the dreaded export bug. The caption simply floats around slowly. How do I fix this error?? It has totally ruined my workflow and is making me late for deadliens as I type this . . .  Tried doing QuickTime instead of 264, exporting timeline to a new projecrt, quiting out of Premiere and reopening it, reinstalling Premiere, etc and nothing works. On a Apple M1 Pro chip (so I cannot switch out of Metal renderer) and programs / os updated. THANK YOU.   

Label colors have all been shifted and darkened.  None of my Sony 4K files can be viewed - in an existing project where I already had sequences built with them.  Tried to render and export a SMALL sequence, which would take many hours! There are probably many more problems, and I can't get past them. Adobe has completely ruined this product and has stopped my workflow. We should be reimbursed for the loss of production due to this incompetent "update."   Mod note: The title was changed to reflect your issue. The post was edited slightly for better readability.

Hi, I'm experiencing audio issues while playing back footage on the time line.  Just a simple assembly timeline with no effects or anything.  The sound consistently drops out during playback and doesn't return. This makes it very hard to get into any kind of flow while editing.  Any hints would be appreciated.

For the past week or so I've noticed that the "Libraries" panel is totally empty. And the assets I had in there now apparently show up in the Essential Graphics panel under Browse > My Library. Not sure if this is intended, but this really messes me up because I like to keep the 'Edit' tab in the Essential Graphics tab open since that's what I use most often, then have a dedicated panel for the Libraries where I have frequently used motion graphics and images and stuff. On top of that, the Essential Graphics panel doesn't even include everything that used to be in the Libraries panel. It has the motion graphics templates but not images and stuff. And even still for what is there, none of it is grouped by the sections/categories like I had in the Libraries panel. I know they're getting rid of the Creative Cloud Synced files, but that's not where these were.  And even on that page about the discontinuation of synced files, it specifically mentions Creative Cloud Li

I had to roll back to version 24.3.0 because my renders that were taking 30 seconds before were now taking 30 minutes in 24.4.1  Is there an issue with the new software talking to older GPUs?

The remix audio tool is taking way too much time, this was not an issue before the update

When I use the search/filter funtion in Essential Graphics, it does not work.In the attachments, you can see I have multiple MOGRT preset with the name including "Title", but when i search "Title" nothing shows up. Sure I can still use the MOGRT preset, however since I have a lot of presets installed, I dont want to be scrolling for a long time to fine the one I want to use.Has anyone encountered the same issue? If so, how did you solved this?Thanks a ton!

When opening a project file from the Beta-version 24.5.0 in the latest version (not Beta) 24.4, the program crashes after a while in the progress of analyzing the morph cut.In the Beta version there are no issues and the analyzing progress is quite fast. NOW POSITIVE FEEDBACK:Thank you so much, Adobe, by integrating the Essential Sound feature in searching music and sound effects - even many for free. That's pretty cool, I love this feature. And please one more wish:Is it possible to mark clipping areas (audio) with red and adjust the height of the waveform when dragging down the audio level. This would be a pretty cool. And just one more thing:Could you please introduce Speech to Text for the Ukrainian language as well? Thank you so much in advance! 

Hello people! I've been facing glitching issues, wherein the cursor appears and dissapppears whimsically. The glitch also happens for the generated waveform and the video thumbnails in the timeline, and sometimes the waveforms and the thumbnails disappear COMPLETELY, leaving me with solid clips (it has all the data, I can hear everything on playback, it's just that there's some glitch and the waveform isn't displaying.) EDIT: I'm using Premiere Pro version 24.3.0 (Build 59).Hardware- Apple MBP M1 Max, 32 GB memory, OS- Sonoma 14.3 Is anyone facing this? Please, need a fix. It is slowing my edits down. Cheers,Yash

I did not see this particular issue addressed in past posts, in either this forum or the beta forum. I am posting mainly to point out the issue that existed pre-beta, which may already be a known bug. (did I search known bugs - no, no I did not...) Multi-Cam audio (details to follow) on A3&4 becomes inaudible as clips are added. Waveforms are still present. Preceding clips from SAME SOURCE are still audible. If said inaudible clips are moved up to Audio 1&2 they then become audible, but the preceeding couple of clips are no longer audible. If all clips are pasted into a brand new sequence, oddity persists. If on a section of the problematic clips is pasted all is audible. Eventually problem returns. Screen capture of this in progress:https://f.io/bgAAFGtC This certainly seems like a mapping issue, but usually there is waveform evidence of bad mapping, and it certainly wouldn't change given a single source file. Maybe a buffer problem? Or the cache files, are