Bug Reports

Hi everyone, I have a huge problem. Let me explain the situation: I edit with Premiere Pro and I really like doing my animations in After Effects. But there's a huge problem: when I try to go back from After Effects to Premiere Pro, Premiere Pro crashes about half the time. Do you have any solutions?

System specs:-Azus Zephyrus Duo 16 (2022)-AMD Ryzen 9 6900HX-Nvidia GeForce RTX 3080 Ti (laptop)-32GB RAM-Windows 10 Pro 22H2 (Clean install and also on Win11 Pro 23H2 with same hardware)-Samsung 990 Pro 4TB-Premier Pro 24.3.0 build 59-Source File type: insv (Insta360, using plugin for Premier Pro)Issue: Playback during edit is buttery smooth except when playing back video transitions. If a dissolve in (for example) is encountered in a clip, the video suddenly becomes very laggy, missing frames.Stopping and resuming playback smooths back out the playback - but you don't get to preview the effect this way. Troubleshooting steps:-Delete Cache-Reduce playback resolution-Turn off HD playback-Try different renderer (OPENCL)-Clean boot Windows to make sure nothing else is running-Latest drivers and OS updates-Downgrade to clean install of Windows 10 with no manufacturer utilities or bloatware. Any ideas here?

Before I post more, I have spent the entire day chatting and screen sharing with Adobe support on this issue and can confirm this is "just how the program works" according to the last support member.  I am working in Premiere Pro 24 with the new Text Based Editing. This is a genius idea but seems to have flaws when using more than one camera for an interview.  We shoot on 2 matched Sony FX9s and I recently recorded an interview with an A and B camera (tight and wide shot) When importing into Premiere 24, the auto-transcribe works great. I laid out both camera sources onto a new sequence, synced the shots and that sequence was transcribed. However, when I went to edit the project in Text-Based Editing, it will not work correctly. When either Inserting or Overwriting the selected text into a new timeline, Premiere will paste a copy of the entire media, not just the selected section.  Mulitcam sequence didn't work either. One of the Adobe support staff s

I am attempting to export a UHD sequence to 1080 and 720 and my MOGRTs have laughably bad sampling. It is creating a fuzzy and aliased export. I've isolated it to the MOGRTs because the Text and various other on screen elements added inside Premiere Pro in other sections of the video sample fine and look great upon export. Is there a setting I am not seeing to correct this? Or do I need to have MOGRTs created (and thus new sequences created) for each export size? EDIT: I added examples with clear file names of the scenatrios that created them. I am just so confused why the exporter cannot scale or resample MOGRTs.

I have videos with audio effects in Audio Track Mixer (my daily workflow for audio mixing) but when I render from Premiere, NONE of my effects render with the video just the volume level. Only when I export through Media Encoder my audio effects are applied.Please Help Premiere Pro 24.3.0 (Build 59)Operating system - macOS Monterey 12.7.3System Info: CPU, GPU, RAM, HD:CPU: 3.6GHz 10-Core Intel Core i9GPU: AMD Radeon Pro 5700 XT 16GBRAM: 64GB8TB External Hard Drive USB 3 Connections 

Greetings. When I select - Project Settings - Ingest Settings - Action: Transcode - Preset: XDCAM HD - The generated file has the original FRAME RATE modified from 29.97 to 25.In the window itself there is a Comment: "Frame Size, Frame Rate, Field Order, Pixel Aspect, and other values are set automatically, based on properties of the source."The source has a Frame Rate of 29.97...I'm on Adobe Premiere Pro v 24.3.0 (Build 59) but this problem already existed in other versions. 1 - Version of the app - Adobe Premiere Pro v 24.3.0 (Build 59)2 - Platform and OS version - Windows 113 - Basic steps to reproduce the problem - Project Settings - Ingest Settings - Action: Transcode - Preset: XDCAM HD4 - Expected result and actual result - The generated file has the original FRAME RATE modified from 29.97 to 25.

The new update. When I go to label a clip a certain colour it makes this clip the colour but also any other clip from the same take, even if those clips are on different sequences. Who signed that off? So for eg. if you have an interview shot in one take and you went through chopping it up then thought i'll make all the good takes Green - you couldn't - it would make all of them green.Please fix this, i have tried to revert back to 24.3 , it didnt help

It does not run at all.. crashes. As you can see in the attached screen shot. So I had to go back to 23.3 to continue using the Premiere

I went to the "Windows" then "Workspaces" and pressed the "Reset to saved layout" button. After that, my workspace went south... I was trying to move workspaces to put them back in their place but it made it just worse. Each workspace that I'm trying to move duplicates on the screen as you can see on the screenshotIt happens when i'm swithing to one of my personal workspaces. If i'm not switching to it - all good.I've already tried to clean up the cash, restart the PC, and even reinstall the Premiere Pro! Didn't work!Did anybody face this issue? 

 I used the Enhanced Speech on a clip in Premiere and the result I got back is unusable. I then sent the audio to Audition, so that it would create a WAV file from the MP4, restarted Premiere, re-processed the new file with Enhanced Speech, and got the same result.I then took that WAV file and uploaded it to the Enhance Speech on the Adobe Podcast website and it worked like I expected it to.I am on a 2020 i9 iMac with maximum specs (2TB SSD) and macOS Ventura 13.6.6.

Hi there.  All of a sudden, my default audio transition is no longer being applied. This is with both the shortcut and the menu item in the sequence menu. For context this is a long clip chopped up and I am attempting to crossfade between cuts. So its not two different clips at their end points. I can still add the default video transition, but not the audio one.  No doubt it is my fault and I've pressed something I shouldn't have pressed, as I haven't updated the app yet, still running 24.2.1. We keep a policy to not update to the latest version for stability reasons. Ironic huh?  Thanks Billy

I'm having trouble rendering HEVC 265 files 

Hi there, please say me, what the hack? ( Only this problem actuall for Premiere Pro 2024 and Beta versions.. )    When I minimize my Premiere Pro, I see this... at the top my windows...      By the way, I don't download any programms, I just format my PC, install drivers, some times ago now I see this glitch / bug.     Please help me...   I Reset the settings on Premiere Pro 10 times... after 3/4 openings I see that bug.    

There is no specific triggers that I know that causes this, all I know is when I use the application, it has these random spurts of freezing, in which it cranks the GPU usage between 100-103% and freezes for a while, before maybe returning to normal, otherwise I'd have to close the application. Any suggestions for this? 

Hola, trabajo en una Production con otros tres editores, y cada vez que abro un proyecto que previamente abrió otro editor, me encuentro con que los archivos MXF están OFFLINE. No ocurre eso con otros tipos de archivos ubicados en la misma carpeta del servidor (NAS), solamente con los MXF.Todos los settings en Collaboration están como lo indica el tutorial de Productions.Espero que alguien de Adobe me de una pista de qué puede estar pasando. 

Hello,I remember posting this a couple of versions back but I can't remember the post's name 🙂 and I cannot remember If I posted it here or in the Encoder forums since I'm not sure this is a Media Encoder problem or a Premiere one.So, Media Encoder takes about 5 seconds to load all its plug ins when opened standalone. I have some Red Giant and Boris FX plugins installed, the number shown in the startup screen is about 400. BUT if I send the project for export from Premiere, either by pressing the keyboard shortcut or from the "send to media encoder" button in the Export panel AND if Encoder is not started it takes ages. It loads the default plug-ins first, this is also slow and then if goes to the 3rd party ones. I know this because it is so slow to load them that I can see the numbers scrolling in Encoder's startup screen :). Again, if Encoder if opened BEFORE and I send the project from Premiere to it, everything works as expected.This is my workaround. Not a b

The wipe transition has no option to change direction. 

Hi, I use Premiere since 15 years, and since 1 month I'm experiencing crashes while rendering. My mac says that all the memory has been used. So premiere 2024 and media encoder 2024 fill the ram. So i can't render videos longer than 10 min approx. or more than 5 short videos in a row with media encoder.  I'm rendering in H264 mp4. Same problem on premiere 2023. My mac has 128Go Ram and I setup 104Go for Premiere in the memory settings of premiere but I noticed in my activity monitor that. media encoder goes up to 190Go which I do not understand (should it not be locked at 104go ? ) I also have 400Go freespace on my hard drive.  Anyone has an idea ? Thank you My computer is :Mac Studio M1 Ultra128Go RamMAC Os Ventura 

Project Managers Collect Files and Copy to New Location with the Exlude Unused Clips not working as normal. I used to use this feature all the time to export b-roll from one project to another. I would make a sequence with the selects I wanted then Copy the original files to a new location. Now when I do this all the files in the project are being included, when I only want the clips from the sequence included.

PROBLEM: I'm getting the error message that memory is low (Adobe is using less than half of my available RAM) then it crashes hard.... sometimes wiping out my Windows session where I have to reboot when I played back  Canon Rawl Light .CRM footage from my C200 EOS Cinema Camera (which is what I shot whenever I anticipated greenscreen or heavy VFX, so as to have maximum resolution and depth).The same thing happens if I try to transcode the .CRM footage to some other format in Media Encoder.(Premiere Pro has not has a problem with playback, editing nor encoding/rendering of this footage in the past.. just a little slow-down sometimes.) MY SYSTEM: 64 GB of DDR5 memory, i9-13900KS 3.20 GHz CPU and recommended Motherboard, ZOTAC Gaming GeForce RTX 4070 Ti Trinity OC DLSS 3 12GB Video Card (clean install of latest drivers). Apps up-to-date. Footage is on two 4TB SSD Drive's striped to 8TB.  TROUBLESHOOTING I'VE DONE:- I edit with three monitors. I've even shut down t

Hello Adobe Devs and Community, On a recent project my team and I discovered a bug that was incredibly disruptive to our workflow. Brief background - the project was a conference style presentation with heavy use of picture-in-picture design. We encountered this issue in our workflow when executing some of these picture-in-picture looks with 4K footage. Issue - Our sequences are set to 1920x1080 at 29.97p (framerate doesn't seem to impact this bug as far as my tests can tell). We were placing footage of the presenters on top of a motion background. Most of our footage was 1920x1080 to match our sequence size, for these we simply scaled the footage down to the picture-in-picture design spec and everything worked fine. The problem arose with footage that was shot on-location using Sony FX3's at 3840x2160 29.97p. To work with the 4K footage, when bringing the clips into our sequences we would utilize the "scale to frame size" toggle to conform them to 1080. This allowed us to us

Here are my system settings:Premiere Pro 24.3.0 (build 59)MacOS 14.4.1Procesor: 2.4 GHz 8-Core Intel Core i9Graphics: AMD Radeon Pro 5500M 8 GBIntel UHD Graphics 630 1536 MB I've converted my iphone 4k footage to H264, and I've converted the footage that was at 30fps into proxies (this because I read that variable fps wouldn't work for proxies). I started a new project and put all my H264 footage into the media bin, then I selected the 30fps footage and attached the proxies. When I enable proxies and hit play, however, the footage immediately glitches. When I import the proxies on their own they play fine, so it's not an issue with the proxies themselves. I'm really not sure what to do. I turned off the mercury playback enginge and that also didn't help. Any ideas? I would like to avoid remaking all the proxies as it usually takes a whole day to do.  I did rename both the original files and the proxies as they both had a _1 on them, so I changed them back to th

Bonjour, Je suis néophyte sur PPro, je fais de la vidéo immobilière. Lorsque je stabilise plan après plan, parfois cele indique échec de stabilisation avec un bandeau rouge. À quoi cela peut-il être dû?Faut-il stabiliser avant de mettre une transition ou cela a-t-il aucun rapport?Comment enlever le bandeau rouge?Faut-il également mettre le lissage à quel pourcentage, etc... Merci pour vos réponses.

I am using Premiere 24.3.0 and Neat Video 5.6.1 Second Revision on a 2020 iMac i9 (3.6GHz 10-core, Radeon Pro 5700 16GB, 64GB RAM, 2TB SSD, macOS Venture 13.6.6). I have been able to reliably get Neat Video to report an 8-bit color pipeline for XF-AVC footage from the Canon EOS CInema cameras (C500, 300, 70) if that footage is in DCI 4K resolution (4096x2160) and is the Intra version of the codec. I do not have this issue with LongGOP flavors of XF-AVC (all report 32-bit color in Neat Video) and, oddly enough, not with UHD (3840x2160) version of XF-AVC in Intra. I have tried this both in Mercury Metal and Software Only modes and the results are the same. I am concerned if this could possibly mean that any plugin on this footage is processing in 8-bit vs 32-bit mode.

Première pro arrête l'export à un certain pourcentage qui varie.Parfois c'est à 14 %, parfois à 80.Le projet est composé de compositions liées importées d'un fichier Aftet Effects.Les liens vers le projet sont valideset ne bougent pas. Dans certaines situations, je peux faire 2 exports d'affilée de la même timeline, et le 3ème export de ce même projet va se bloquer, sans message d'erreur, ni plantage du logiciel.Juste, l'export n'avance pas.Parfois c'est 2 exports sur 3 sans souci, parfois c'est 1 sur 2. De temps en temps, après plusieurs redémarrage système, 2 exports vont se passer sans problème, et le 3ème se bloquera. Le bug est aléatoire, mais intervient la plupart du temps au bout du 3 ème export.Le dossier de cache est vidé systématiquement avant chaque export. Même après redémarrage du logiciel et/ou de l'ordi, le problème persiste.Soudain, l'export se fait sans problème. Aucune logique. Les pilotes de la carte graphique sont à jour, et les versions des