Bug Reports

Oft, wenn ich einen Text in Premiere erstelle, fehlen ein paar Pixel an Ecken und Kanten. Diese verändern sich, wenn ich den Text bewege. Es ist kein Effekt darauf und der Fehler ist auch in anderen Premiere-Versionen vorgekommen. Dieser Fehler tritt unabhängig von der Schriftwahl auf. Gerne schicke ich ein Bild mit. Manchmal muss ich den Text wahllos im Projektfenster herumbewegen, bis er eventuell und hoffentlich keinen Fehler mehr hat. Wenn dem so ist, dann darf ich ihn nachher nicht mehr bewegen, da ich das Risiko eingehe, dass der Fehler wieder kommt. Das ist so kein Arbeiten für mich.

When re-linking to multiple clips that share the same tape name (but have unique timecodes), Premiere will link all master clips to the initially linked media file regardless of timecode. Once the re-link attempts reaches a clip with a new Tape Name, the re-link process is as expected and links via Tape Name and Timecode.Process1. Import ALE with multiple master clips sharing the same Tape Name, but unique Timecode. Note the timecodes after import.2. Select all master clips and shoose Link Media.3. Select the first clip and locate the proper media file and submit.4. Check timecode of all linked media. They should all be the same and point to the same content.Solution1. Import ALE with multiple master clips sharing the same Tape Name, but unique Timecode. Include one test clip with a unique Tape Name.2. Select all master clips and shoose Link Media.3. Select the master clip with the unique Tape Name. Locate the proper media file and submit.4. All master clips should be linked to the pro

Hi everyone,I use just under 60 saved templates for my edits in the funeral livestreaming industry.My PC:Win 11 ProProcessor 12th Gen Intel(R) Core(TM) i9-12900 2.40 GHzInstalled RAM 64.0 GB (63.8 GB usable)Device ID 2ABDF58E-A104-46BB-8B8C-80F995E8321FProduct ID 00330-80135-47875-AA118System type 64-bit operating system, x64-based processorPen and touch No pen or touch input is available for this display Issue:As of approximately two to three updates ago, my templates won't remember their bin settings, which are very specific. I have reported this on a forum before, but not as a bug.Two bins are in List View Ascending Order, Project and one other, but often appear as Icon View Sort by User Order when the template is re-opened.Four bins are saved in Icon View, Sort by Label, but invariably open in List View, Descending Order.Resetting these bins every time I open a template wastes considerable time in the edit setup.My process is: Copy/paste a template from its folder to a new job

I am an editor for Twitch Streamers. I download content off Twitch for all of them. On ONE creator's content for some reason, I am getting a constant error between the graphics text tool and the crop video effect leading to hundreds -> THOUSANDS of low level exceptions. Upon updating Adobe Premiere past 24.5 to 24.6.1, even having text in the same sequence auto crashes Premiere. The report can't even be opened through Acrobat. So I downgraded back to 24.5 and it works, the text is writable and the content exportable, but it still pours out low level exception errors with every letter typed.Sequence is in portrait 1080x1920 for shorts platforms like TikTok60 FPSAdobe Premiere Version 24.5 = Low Level Exception occured in: Crop (AEVideoFilter:11)Adobe Premiere Version 24.6.1 = IMMEDIATE program crashComputer Specs:GPU - ZOTAC Gaming GeForce RTX 4090 TrinityCPU - Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz 3.60 GHzRAM - 4x16GB G.Skill TridentZ (Total = 64GB)PSU - ASUS ROG STRIX

 I have been using a free trial of Premiere Pro (on my macbook pro) for a University project, but due to it crashing every few days my project is still not done and the free trial has ended. While using Premiere Pro, I have been getting bombarded with multiple error messages. When this happens, a few clips freeze on a random frame (or turn black) and don't play. I don't think it's an issue with rendering, as the clips also stop playing outside of the timeline. Although the video clips in question play completely fine outside of Premiere Pro, when I have imported the same videos again, the same thing happens to them. After importing them again but from a different source, I managed to replace the faulty clips and carry on. However, the same thing has happened again. Does anyone know what might be the issue?  Thanks

When I create a new project in the production panel, it does not show up unless I close and reopen Premiere. When I change an exisiting project name, it also does not appear in the production panel. These changes do appear on the finder level. Steps to reproduce: Right-click folder in production panelClick "New Project"Name project, add items*, save project Close project Result: New project does not appear in production panel.Expected: New project visible in production panel.*Not adding items has the same result. The project is on Lucid. I'm using the public release of Premiere v24.5.0 (Build 57)OS: macOS v14.5.0

Hello,I am developing a third-party plugin for Adobe Premiere, which includes buttons meant to perform simple actions. The buttons are displayed correctly in the interface, but they are not responding when clicked.I would greatly appreciate it if someone could help me troubleshoot this issue or check the plugin's compatibility with Adobe Premiere. I have uploaded the plugin files to a shared Google Drive folder, which can be accessed here:Google Drive FolderThank you for your time and support. I look forward to your response.https://drive.google.com/drive/folders/1BIiv9xu7XHi9DcU7s48VurruUTMnPEoo?usp=sharing 

See attached video. Editing captions like alphabetizing a character reslults in the preceeding and succeeding text to be deleted and replaced with a [...] placeholder which denotes a silence gap. This is incorrect, instead what should happen is nothing except having the character be alphabetized as in the video, or in other case, it should result in the text being corrected, like when I added a comma to correct grammar, the same thing as the video attached happened. To me, this is not a Discusison or an Idea, it is a Bug. It is a bug because the functionality is flawed, and undoes actual work, and creates more problems, not allowing correcting to happen.24.6.1 (Build 2)Win 11Steps to reproduce: Just correct something, in my case, neste comps of videos, in a timeline, go into each comp to click transcribe, return to main timeline to correct one small thing. The issue is when videos are nested with cuts, the parent/main timeline strugglesExpected result should be corr

Hi, I'm brand new to premiere pro, I just downloaded it today. When the program downloaded, it downloaded the newest version which is 24.6.1 however it keeps crashing on me. I have tried everything that was recommended online to prevent the program from crashing, yet the issue still keeps happening. The Adobe Creative cloud diagnostics keeps suggesting to "update the app to 24.6.1" but it's already on 24.6.1?! I have no idea what to do. Please help!

Am I the only one experiencing this!? Whenever I import footage, whether it be from my Panasonic cameras, or Sony (Vlog and Slog) there always seems to be an issue with color loss. 9/10 times its in the skin tones. I bring this same footage into DaVinci Resolve and there's no issue. Proof that it's an Adobe premiere problem. See below photo for reference.   

I'm usually working with 4k+ footage so in order to match the source resolution, I have also created all motion graphics comps in AE in the same resolution. It all works without issue when rendering everything in AE to ProRes files and working with those in Premiere. However, when working with dynamic link clips instead, I get extremely poor scaling results when exporting in 1080p (see attached screenshots). My current workaround is exporting my Premiere Sequences in full res first (that works fine with dynamic link) and then converting my full res exports to HD later. But with a fast turnaround for client feedback, these extra steps get annoying quickly. Shouldn't dynamic link clips be able to be downscaled to HD with the same quality as it would when rendering those comps in HD from AE directly? I'm working on the newest Version of both Premiere Pro and AE and I've tested this on both an iMac Pro and an M1 Macbook.

Edit lab in classroom, was fine last year. Anybody got a fix?Plays back fine in raw clips before importing into Premiere. Running Premiere 24.6.1 Thanks,Neal

I was frustrated with Premiere Pro jumping around my sequence and realized last week why it was happening. If you search the transcript for a word in a clip, that search will persist when you switch to looking at your sequence if you keep the text panel open. Once at the sequence, the playhead will jump to the incidence of that word, and will continue doing so until you clear your text search or close the text window, even as you are editing, trimming clips, etc. Expected behavior for me would be that the search persists only in the clip I was originally searching. That should mostly solve the problem, though people will still need to clear their search string from the text panel if they are searching within their sequence, or else it will create chaos during editing. Premiere Pro 23.6.0 Build 65Mac Studio M2 Max  

I’m experiencing syncing problems in Premiere Pro, the latest version, running on Mac OS. I think it had something to do with the Syncmap XML exported from Tentacle Sync, but I’m not sure what causes the problem. I have a syncmap sequence imported from the Tentacle Sync XML with 2 camera and 1 (multichannel) audio tracks. I am trying to select a few parts from those tracks and copying them into a new timeline. So far so good. But when I close the project and re-open, the video and audio tracks have ‘danger stripes’ in them. Making them offline and relinking doesn’t seem to do the trick. The syncmap sequence is still fine. The problem is project related and not computer related, as I tried opening the project on other devices. So that’s why I think it should be something with the syncmap. Does someone know what is happening? Let me know if more information is needed!

I have tried updating my Mac's operating system to both macOS Monterey and macOS Ventura so that I can update my Premiere Pro to 2024 however I am getting the same issue. The main issue is that I cannot view any files withtin the programme, all I'm getting is gren glitchy screens which you can see below:  After Effects seem to be working fine on Ventura but I was still having issues with the Media Encoder but now the system is on Monterey the AE programme is also having issues.  For reference these are the Mac details for graphic card etc. as far as I can see I have enough at 4GB Any help would be highly appreciated!

Hi there! I am working in a team using a linked AE comp for a lower third. This is used on various iMacs and an Apple M1 Max Studio in Premiere 24.6.1 and After Effects 24.6.2. This AE comp is duplicated with different part numbers written in (Part 1 of 4, etc.), and used in multiple sequences. Recently we've enountered a bug where one instance of this AE comp is linking to a duplicate of the same comp, where the part number will flicker from one number to another during playback. So in a sequence where the lower third is supposed to say "Part 1 of 4", the "1" is flickering to "2" in different frames, which will be typed in a duplicate of the same AE comp. Sometimes playback will look correct in project, and then the bug only appear in export, but sometimes it is also visible in project. We have tested deleting media cache and render files, and deleting the assets in the project and freshly re-importing them. When re-importing the AE comp, the edited text works fine

Anyone else having this issue? I bought a refurbished Macbook M2 pro 16gb, it came with Ventura. I edited a project on Premiere Pro, was fine. Then it did a force update to 14.6.1 and have had issues ever since. I'm also not sure if I have a lemon of a laptop because I only had it a few weeks so not sure if it's the MacOS or software. I'm having the same issues on Davinci Resolve (I only got DR after updating to 14.6.1 so I don't have a reference before). I had the same spec laptop with a job and it was on Sonoma 14.3, no issues on PP.  The project settings are correct and match the clip settings (sony a6700 1080p, h.264, 23.796fps) After 1-15 minutes of editing, the playback will glitch like it's stuck on a loop and won't refresh. The app doesn't crash, I can click on things but the playback stays stuck in a glitchy loop. The color scopes on lumetri has the same issue where it'll flash glitch the same spot over and over. This is the exact same issue on both PP

I am trying to build a plugin with the PremierePro javascript SDK. I want to build a plugin that lets you upload a file.   I am reading my file with the code below.  However, the the code seems to crash on big files.  I am currently trying on a 700mb file.  Have you had any luck or related issues in the past?Thanks!code:const fileContent = cep.fs.readFile(filePath, cep.encoding.Base64);This is the error I see:

Finding the transparency grid gets a little funky when using the new zoom function in the program monitor. The grids scale/position seem to play up leaving a black bar.MacBook Pro M1 Sonoma 14.5Pr 24.5 (build 57)

I'm using a Big Knob Studio together with Premiere Pro 2024 but it won't work. Although using the same Big Knob Studio with Premiere Pro 2023, it all works smooth and fine.Audio hardware settings are the same in PP2023 and PP2024.Anybody any ideas? Thanks and best regards,Dries

Pessoal, bom dia... meu Premier simplesmente não funciona mais o audio, já configurei saída, instalei novamente, mais audio funcional normal do Adobe Audio editio, só parou de funcionar no premier

Estou tendo problema com meu Premiere (versão 24.6.1 Build 2 e beta).Quando eu dou play no vídeo editado, a agulha da timeline não se movimenta. Ela atualiza a posição real apenas quando eu pauso o vídeo.Isso acontecia apenas no Beta. Mas agora, com a nova atualização, está acontecendo na versão atual também.Esse problema está acontecendo em todos os meus projetos.

Hi, I have a problem that suddenly, from one day to another, the quality of my exported videos are so bad. I have an older version that I exported which looks good and now when I exported a new sequence the video is so blurry and such bad quality. But I haven't done anything different. What can I do? It's quite urgent. 

so i am having some problems with premier pro, first of all my RAM was too small on my laptop, then i started using proxys, all was well until just recently when it went back to its orginial laggy and choppy behaviour. The video would give you a better idea, but please advise on what i can do to fix this. Thank you all 

Just one example. These are NOT 0.00db. You can "hear" that the EQ is being applied but this is what you see in the individual parameters window or the edit window in effects control.