Bug Reports

Re: The Transcription feature to remove pauses 1. Oftentimes with the "remove the pauses" feature, no matter what I set the minimum pause length to, it almost always removes some important dialogue. So I was wondering if there is a threshold setting somewhere that I can adjust.  2. Has there been any updates yet that will allow me to remove pauses only from the selected audio clip without affecting all the other clips on the time timeline? *Locking all the other tracks still won't prevent the other clips on the same track from being affected. Thank you, kindly. 

We're experiencing a render issue in Premiere Pro 24.6 & 24.6.1With Mercury Playback Engine GPU Acceleration (CUDA):Across multiple edit suites, intermittently our broadcast monitor output (via AJA Kona 5) will show a split frame, which on shots with motion shows the left half OK, but a reverse field like jitter and or lag on the right half (image attached).This does not appear in the Program Monitor within Premiere. It sometimes also appears on unrendered clips during playback. The most concerning experience is when  unrendered sequence playback looks OK, but after rendering, the error has been rendered into the render files.         With Mercury Playback Engine Software Only - the issue does not occur and renders are normal. When we open the same project in an earlier Premiere Pro version (23.0) on the same hardware and drivers and Mercury Playback Engine GPU Acceleration (CUDA), we do not experience the issue. Temporary fix: We have n

I am having an issue with proxies created from H.265 clips recorded on a DJI drone.  Playback in any timeline with clips linked to proxies is very slow and unresponsive, worse than using the original 4K clips. Clicking on another frame in the timeline takes consistently 15 seconds before the frame appears in the Program Monitor. Sometimes I will get the "Media Pending" screen before the first frame appears and it starts to play back. Playback will sometimes be smooth, but sometimes it will stutter or pause while the playhead moves in real time. However, if I manually import the very same proxy clips separately into the project and drop them into a new timeline, playback and scrubbing are responsive and immediate. Playback and scrubbing in the Source Monitor window is better, taking only a second or two before playing back, but still not as responsive as importing and playing the proxy clips directly. This issue appears when proxies are generated as ProRes Mediu

I keep trying to 'collect files' on a project, but it keeps failing me, saying these files are 'offline' even thought they are obviuosly not. They are in the project, linked, when rendering the audio is recorded into the video. No idea why it's happening. pls help.I did try clearing the media cache. Did not help. I tried changing the names of the files, nothing changed. These files are not 'read only'

Hi,  I'm running into a weird bug where the Keyboard Shortcuts menu isn't showing after I click on 'Premiere Pro' > 'Keyboard Shortcuts...' I've tried uninstalling/reinstalling Premiere Pro and I've tried swapping accounts to see if it's tied to my account settings but I've had no luck, that menu is still unresponsive. In the past, it seems that the bug was fixable by using a "Sync account" menu option but it seems that it's gone in Premiere Pro 2024.  Here are my computer specs: MacBook Pro16-inch, 2021Apple M1 Max32 GBmacOS 14.6.1 Is there a way to clear all my settings? I've already tried installing Premiere Pro clean (removing previous settings) but that didn't seem to work. Looking for any solutions that can get my Keyboard Shortcuts menu working again. Any and all suggestions welcome, thanks!

Hi, I'm in the middle of a project and did the update yesterday. Any AVI files I have imported since the update are out of sync by somewhere between 1 and 2 sec. All the files imported before the update are fine. but now I'm having to unlink the vid and audio and slide vid forward anywhere between 1.22 and 1.26. I have too many files and not enough time to have to do this manually. All the files play fine in WMP, VLC etc etc. Please help App version: Premiere pro 24.6.1 (29th August update)Platform: Win 10

Premiere's timeline and interface in general is just a lot slower than other NLEs and other apps like Blender. I use Premiere almost every single day so you don't really notice it until you open another NLE on your machine and see how bad its fallen behind on interface smoothness.  Here is a 60FPS capture of me scrolling through similar timelines in Premiere and Resolve. I cropped out the top just to focus on the timeline smoothness/sluggishness.   Premiere takes 4frames to update the scroll and often flickers waveforms and other icons as it struggles to keep up with a smooth framerate.  Resolve's timeline renders at 60FPS. Every frame there is an update being sent to the screen. This is typical of any modern app when it it's unterface is properly omptimized to run on the GPU.  It's not just the timeline its scrolling through a bin, its resizing windows etc. It all renders at about a 1/4 of as fast as it should in 2023.  This stuff

XML export recognizes video 25 fps as 24 fps and can't relink the XML wit the footage. The timeline is 25fps, the video is 25fps, but when we open the XML in Final Cut it recognises the video as 24 fps. How is this possible and how can I fix this? 

Hi. In some update last year, keyframe easing handles broke in a weird way: When you've got a keyframe at the very start of a clip, it clamps the easing handle distance to some time after it, for some reason. Here's a video of what that looks like, and I also show what I have to do to make it work like I want it to again (moving the keframe to the right, adjust the handle, then move it back to the left again)

When manually adding keyframes to the Hue vs Sat curve, for example, the act of adding a keyframe sometimes bumps the curve up or down by a small amount rather than just adding a keyframe to the cursor's location. This should never happen by mistake.

hello, I'm trying to create a workflow with frame IO and the C2C module, premiere pro has integrated new features which allow proxies to be replaced by real files, everything works well except in one case. I use a RED DSMC2 camera connected in SDI to an Atomos which sends 1080 files in 25P with audio but when I film in slomotion on my red, the R3D file is a video file WITHOUT audio.when I try to replace the proxies with the full resolution file, I get an error message which tells me that the audio channels do not correspond and therefore that I cannot link these 2 files.. Can you find a solution or create a way to bypass this error message (which is probably useful sometimes but not in this case). THANKS I can also choose not to record the audio on the Atomos and this time the slomotions files are reconnected but the situation is reversed, I cannot relink my real speed files from the RED because they have audio and the proxy does not.

Using the track selection tool on a large number of edit points (you can see in my screenshot I have 2h worth selected) takes an incredibly long time to move, more often than not "crashing" (and sometimes even hard crashing) premiere. Meanwhile moving clips using a ripple delete or the ripple edit tool is basically instant.I understand moving a large amount of clips might require a lot on the back end and hold no real expectations of "instant" across the board, but one being basically instant while another constantly crashes prem seems a bit strange, is it because using the track selection tool is directly interacting with the clips via the UI?.I guess in addition to this it should be mentioned that grabbing a large number of clips and attempting to move them also drags the premiere UI to a grinding halt - the more clips you grab the more the user experience tanks.This behaviour has been getting progressively worse and makes adjusting large timelines incredibly painful.This behaviour c

Hallo zusammen,ich habe ein Problem mit Adobe Premiere Pro, das immer wieder abstürzt, wenn ich Handyvideos (AVC1 H.264) im MP4-Format importiere. Interessanterweise passiert dies nur mit Handyvideos und nicht mit MTS-Dateien von meiner Kamera, die ohne Probleme funktionieren, selbst wenn ich 1000 Dateien importiere. Bei den Handyvideos reicht es, nur 15 zu importieren, und das Programm stürzt ab.Problem bei mehreren Videos: Das Problem tritt vor allem dann auf, wenn ich mehrere Handyvideos auf einmal importiere, z.B. 15 Dateien gleichzeitig. Es scheint, als wäre Premiere Pro überfordert, wenn ich viele dieser Handyvideos gleichzeitig importiere. Wenn ich nur ein einzelnes Video importiere, funktioniert es meistens problemlos. Ich möchte jedoch nicht jedes Video einzeln hinzufügen, da das den Arbeitsablauf erheblich verlangsamt.Hier sind einige Details zu meinem Setup und was ich bereits ausprobiert habe:Hardware: Hochleistungsfähiger PC mit einer der besten Grafikkarten und einer sehr

From last update (24.6.1) the Premiere freezing my computer one by one. Just few minutes works, and then stop system, only hard restart possibly. And Premiere Beta - few version before was always freezing on prev clips, but just only app, not system, now sometimes just going to off without reasons. Windows 11 ProAMD Ryzen 9 5950X64,0 GB RAMNvidia GeForce RTX 3090

AusgabeAdobe Premiere Pro stürzt sowohl in den stabilen als auch in den Beta-Versionen ab, besonders beim Importieren mehrerer Handyvideos im AVC1 H.264 (x264) MP4-Format. Inzwischen tritt das Problem aber auch ohne erkennbaren Grund auf, selbst wenn das Programm einfach geöffnet ist.Versionsnummer von Adobe Premiere Pro: 24.4Betriebssystem -  Windows 11 ProSysteminfo: CPU, GPU, RAM, HD:AMD Ryzen 7 7800X3D, 8 Kerne, 16 Threads, bis zu 4,2 GHzASRock Radeon RX 7900 XTX Phantom Gaming OC, 24GB GDDR624.10.37.04-240823a-407010C-AMD-Software-Adrenalin-Edition32GB G.Skill Flare X5 DDR5-6000 (2x 16GB) mit AMD EXPOKingston NV1 NVMe SSD, 1 TB, M.2 PCIeVideo format: ich habe 2 Verscheidene Arten an Video Formaten:1. Iphone Beispiel in Media Info :  Format: MPEG-4 Formatprofil: Base Media/Version 2 Codec-ID: mp42 (isom/mp41/mp42) Dateigröße: 10,9 MiB Dauer: 17 s 903 ms Gesamtbitrate: 5 115 kb/s Bildrate: 29,883 FPS Kodierungsdatum: 30.08.2024 16:43:07 UTC Markiertes Datum: 30.0

1. Create a multicam sequence with 8 audio tracks2. Edit in Timeline3. Sequence > Render Audio Expected: Audio render modal window; OR playback from beginning Actual: Playback starts from an arbitrary spot on the timeline, the same spot every time. Nothing remarkable about the spot on the timeline. PPro v 24.0.0Windows 11 ProThreadripper Pro 5965wx 24-core 3.8GHz128 GB RAMRTX 4090

I recently started to use one of Premiere's newest features which allows you to upload to TikTok from the Adobe application. I love using this to upload, but it doesn't seem to work when I want to export a video as a draft. I don't know why. I tried uploading a MP4 and MOV version but neither appeared in my TikTok drafts. Is there a feature I have to enable to allow TikTok to accept these drafts or for Adobe Premiere to have access to my drafts?

It's simple to reproduce: put an effect on an audio clip in a sequence, choose 'render and replace'. The clip is rendered and replaced with the applied audio effects. Then if you 'restore rendered' to get the original back to adjust the effects, the effects that were previously applied are gone. With video clips, the effects do not disappear from the clip when rendering and replacing, or restoring rendered. I just noticed this behavior, it wasn't always like this. I've done this many times before. Adding audio effects to hour-hong interviews makes render and replace a necessity. This is happening on my Windows 11 PC and I reproduced it on my coworker's M1 Max Macbook Pro. v24.6.0 (Build 86)

24.6.1 (build 2).Accidentally discovered a very strange bug.Tried to make a timelapse:Step 1. Photo => prores 422 HQStep 2. prores 422 HQ => warp stabilization no motionStep 3. prores 422 HQ (with warp stabilization no motion) => export to 4k h264.At step 2 (prores 422 HQ => warp stabilization no motion) I found that the program crashes.By trial and error I came to the conclusion that the problem is in the sides of the original file. Yes, it sounds strange. The media source is the same - a jpeg file. I shot a simple video with a simple example. The video shows how warp stabilization does not work with the prores 422 HQ 6068x4045 file and how warp stabilization works with the prores 422 HQ 6400x4266 file. Even a black video with a resolution of 6068x4045 prores 422 HQ will give the same result. I haven't tested other codecs and resolutions.

I exported a video in h.264 format to my computer and moved the file to my cloud folder so I could access it on my phone, it shows up on my phone but then I get a pop up saying the file type isn't supported and cant play it anywhere but on video players on my computer. Have exported other larger file types like this with success, and tried exporting with other file types this time with same result. Not sure what to do, please help! 

Hello allI recently updated my Premiere Pro to the latest version at the same time I got a new camera.I've been trying to edit videos shot on Nikon Z8. When I color correct it I can see just how I want on the timeline, however when the export is done the colors come way off. It seems the export applies a Gama on top of the video. Here are the 2 imagesI also turned the "Effects" button off when exporting. Can anyone help me understand what is going on? Thank you Felipe

This is a weird one. Over the years, I have noticed that random crashes of Premiere Pro seem to correspond to updates in Creative Cloud. I obviously can't recreate this, but it has happened enough that I an 78% positive there is some connection. I crashed today while exporting in Media Encoder; maybe it's not weird, but PP was in the background. The "Check for issues box" popped up, and I took the bait and clicked on it and suggested I update to the newest version... light bulb goes off because, for the first time, it wasn't recommending the version I already had installed, plus I only updated to the 24.5 a few days ago. I finish my export, post it, send an email to my client explaining why I didn't make all the changes they requested, then head over here and notice that the "Welcome to Premiere Pro 24.6!" post had been made just a few minutes prior. Coincidence ¯\_(ツ)_/¯ I'm on an iMac Pro3 GHz 10-Core Intel Xeon WRadeon Pro Vega 64 16 GB128 GB 2666 MHz DDR4Sonoma

I closed and then opened Premiere Pro, and now the markers in my project have all turned to the default of green.  I'm running Premiere Pro version 24.2.1.   I've had this project for a couple of years, and never had this issue before.   Any suggestions?   

The timeline is frozen when playback starts, it only refreshes when you press stop. After wasting alot of time, I found the bug. There's a GUI refresh problem when the 'browse' tab is open withing 'Essential Graphics'. Clicking on the 'Edit' tab or closing the panel fixes this immediately. I'm running a dual screen setup, with all panels apart from timeline and program, on a vertical screen. I am running the latest update: Build Version 24.6.1 (Build 2) in the latest windows updates, with AMD processor and NVIDIA 3080, currently using inbuilt jack for headphones. Hope this helps people and can be fixed soon.