Bug Reports

I'm finding 24.5 extremely buggy. Suddenly the program window is very slow to update while using proxies, compared to the fullres footage which is faster. My cursors stop updating after a few minutes of working: the tool highlight changes, but the cursor and action does not change, forcing a restart of the application. These are new problems introduced in 24.5. This is frustrating and is making all work take longer.   2019 mBPO 2.6 GHz 6-Core Intel Core i7 on AMD Radeon Pro 5500M 8 GB 32 GB 2667 MHz DDR4 Mac os 14.3.1   Mod note: I changed the title to reflect your issue and for search purposes.  

I had a timeline of three layers - linked canva file (Background), Descript file (Captions) and a pre-exported video as a picture in picture (As in middle with background canva file showing around the video and captions underneath. Needed to relink the content (and also use "replace with clip - from bin" option.) - This used to work fine, but is now making every cut through the timeline start at the start of the media rather than the sections of media I had all lined up /edited for all layers.I'm finding that there are pages online from last year showing about this issue and then being fixed through updates.... but maybe that bug is back in recent updates again - I have the most recent update - I also tried opening the beta version as one of the pages suggested - cuts are still reverting to the start of media on that timeline. Without a fix means having to redo full edits from scratch. 

I have a brand new computer with Win 11 Pro - yes, updated. AMD graphic card and Intel graphics are all updated with latest driver.I use:Sapphire Radeon RX 6600 PULSEIntel Core i9-12900K CPU TrayASUS PRIME Z790-P WIFI motherboardI have no third party plugins or anything else added to the app. Just a clean install. I have not yet had the time to even do any specific set-ups in the app. I just installed and opened it.I can drag into the timeline, and I can preview to start with, before the preview either goes black or just freezes. I can still save the file and click around in the UI, but cannot work anymore.The Photoshop; adobe Premiere PRO, Lightroom are all downloaded in latest versions. They all have issues making them impossible to use after immediate freez or no longer can be operated for various reasons.I have downloaded the Adobe creatice cloud diagnostic tool - a tool that diagnosting Adobe premiere issues, and the tool reported that an Intel graphic driver should be updated. I

Adobe Premier Pro'ya girdiğimde veya yeni bir dosya açtığımda, açtığım en eski dosya her zaman eklenir.Normalde bir dosyayı her açtığınızda farklı bir dosya açılması gerekiyor ancak onu açtığımızda dosyalar her zaman ilk açtığım dosyaya göre ayarlanıyor.Bazı ayarlarla oynayıp oynamadığımdan emin değilim

Bonjour, Je deviens fou ! Pour quand j'écris un texte (avec l'outil T, en objet graphique essentiels ici en l'occurence…) Premiere comprend un O, un I, un S (par exemple) comme un raccourci clavier et me déplace dans la timeline, affiche des écrans non désirés, plutôtque de taper mon texte ?

Issue: If i export to Apple ProRes the Date in Windows Explorer shows the wrong Date. I did a test export now 2024-06-22 and the Date shown in Windows Explorer is 2024-06-26.   How to reproduce: 1. Export anything to Apple ProRes. (any flavour) 2. Open Explorer, set View to Details.   Actual result: The Date tab will show a date four days ahead instaed of the date the file were exported. I exported 2024-06-22 and i got the Date 2024-06-26. Wrong Creation Date inside Premiere Pro as well when i import the exported file. (See the attached images)   Expected result: If i export 2024-06-22 i expect the Date in Explorer being 2024-06-22.   Additional info: I see the correct Date in the file browser Directory Opus so it seems that this is a Windows issue, but something in the ProRes files metadata can also be the thing that confuses Explorer. I have seen this for long time, so it´s not tied to any specific version/build of Pr.   Premiere Pro version: 24.5.0 (B 57) &n

I have a few XMLs from assembly cuts I've edited in Descript that I'm trying to import into Premiere Pro 2024. But every time I try to import the XMLs they won't show up in Premiere. I've tried importing the XMLs in every possible way, I've updated Premiere to the latest version, I've uninstalled and reinstalled Premiere and I've tried using an older version of Premiere as well - nothing is working. Please advise!

I have recently downloaded both Premiere Pro and After Effects. I am trying to get a composition I have made on AE onto PP. No matter how I try to get it there, I am met with these error messages:     I have tried uninstalling AE, restarting the computer, moving the location of the composition and running the applications as an administrator. Please help, I can't seem to find anything online.     Extra information I am on windows 10. I have the latest version of both applications

I used to love using Adobe's AI Auto Closed Caption/Transcripting feature, but for some reason ever since I've been on the 2024 versions of Premiere Pro, the UI features an excessive amount of lag time between clicking a UI element and it responding. For example, the (...) ellipses is the worst of it. I've dumped cache, adjusted windows within my screen, nothing seems to improve the speed of this feature's UI lag problem. I'm working with...MacPro Studio, M2 Ultra, 64GB of RamSonoma 14.3Premiere Pro 24.5.0 (Build 57) I've added a screen recording, it might be hard to see, but soon after I hover over UI elements, I am clicking them and then have to wait upward of 20 seconds for it to open and respond.  There are other UI elements in general that feel laggy as well with premiere. I'm starting to consider moving to a different NLE for my next project.  Side note, export UI seems almost equally awful and laggy. When it starts to encode, it's fast, but getting

Hi there, I am part of a team project but when they edit they have no problems with all of the files. We are linking from the same dropbox drive, the only difference is they are using windows and i am using mac, not sure if thats a problem, it never was before. But now i cannot link my media. See error message, no matter what I cannot link.  Also, seperately, the font they use is different, how can i use the same font they have? 

I have observed the following problem in Premiere. I wanted to copy a timeline with specific settings, markers and clips into several folders. The second time I paste it, the timeline disappears from the first folder. So instead of creating a second copy, Premiere would simply move the first one. To get round this, I have to execute the Copy command each time. So I have to execute ‘Copy-Paste, Copy-Paste etc.’ each time to paste the same timeline into multiple folders. The problem also occurs when the timeline is in a folder that I want to copy. I am currently using version 24.6.0 (Build86) on Windows 11.

This started yesterday randomly (although I've seen some posts about it happening as early as 2019), where anytime I do something that would usually bring up Windows File Explorer (ex. importing media, changing export location, etc), nothing actually pops up, but I lose all ability to click on things. I just get a warning sound effect anytime I click. It seems like it thinks the Windows tab is open, but it's nowhere on my screen. I have to then physically end the task by going through my task manager, since I can't even click on the "x" to try and close it in Premiere. Would love an update ASAP. PC Specs:Windows 11 Home 64-bitIntel(R) Core(TM) i7-14700KF 3.40 GHz64.0 GB RAMNVIDIA GeForce RTX 4070 

Tentei exportar juntamente com o suporte da adobe de todas as formas exportar via GPU e o processo resulta em falha, suporte tentou fazer algo e não conseguiu fazer exportar via GPU somente via software (mercury) o que torna o processo inviavel! mais de 4 horas pra exportar um projeto.Detalhes do erro: Erro na exportaçãoErro ao compilar o filme.Erro na renderização aceleradaNão foi possível gerar o quadro.Gravando com o exportador: HEVC (H.265)Gravação no arquivo: C:\Users\Noschang\Documents\youtube\gravações_gnoshii\jogos_ps1\Digimon 2\alternative\parte_11\2024-08-08 15-31-58.mp4Gravando tipo do arquivo: HEVCTimecode do entorno: 00:00:00:08\ nRenderização no deslocamento: 0,000 segundosComponente: HEVC (H.265) do tipo ExportadorSeletor: 9Código de erro: -1609629695 Ja tentei retirar todos os efeitos e o problema continua, não tem nem efeito nos primeiros segundos de video! Estou utilizando windows 10. Placa de video GTX3060 12GB RAM. 32GB de RAM ddr4;

respect...is it up to you or AEJuice .... when I empty the Media Cache Database, Media Cache Files, Scratch Disk ... and reload the project, some files after rendering will not be linked and some will ... please look first video... and I will present below my correspondence with AEJ... and tell me, is it up to you or them... thanks...   Media Cache Database, Media Cache Files, Scratch Disk             Hi, there We checked your report and the video. There is a folder Motion Graphics Template Media, Premier can put all imported mogrts there, and it is not worth deleting it. You can try to Import the mogrt and clear the cache with Premier with Premiere Pro via file -> clear cache. When importing a mogrt, we do not specify in which folder it will be located, Premiere Pro decides for itself, and it is unreal to change the location of the import where we want it to be imported. What we are doing - just passing the path to the current mogrt and Premie

Hallo zusammen, ich habe derzeit Probleme mit Adobe Premiere Pro und benötige Ihre Unterstützung. In meinem aktuellen Projekt habe ich sowohl Drohnenvideos als auch Handyvideos verwendet. Anfangs liefen alle Videos einwandfrei, sowohl während der Bearbeitung als auch nach dem Export. Doch plötzlich funktionieren die Drohnenvideos kaum oder gar nicht mehr – sie spielen nur noch kurz an oder bleiben komplett hängen. Interessanterweise laufen die Handyvideos weiterhin problemlos.Ich verwende die neueste Version von Adobe Premiere Pro und arbeite auf einem System mit Windows 11, das auf dem neuesten Stand ist, inklusive aller aktuellen Updates.Ich würde mich freuen, wenn Sie mir helfen könnten, dieses Problem zu lösen.Vielen Dank im Voraus und mit freundlichen Grüßen, Phil

i use a custom workspace, and when i export a project to AME, it will close the second screen windows, i need to reset to saved layout every export. wouldnt be as bad if i didnt change my custom space while editing, bins and whatnot get reset..is this a bug or a feature? i mean after i hit send to AME, its like it wont go back to my custom workspace that uses 2 screens, it will go back to it using only the main screen panels. It will close my program monitor and all other panels on that screen. normal before export: export window: after sending to AME it will stay in this configuration without the top panels:   AMD Ryzen 7 4800H with Radeon Graphics 2.90 GHz, RTX 206032.0 GBwindows 11premiere 23.6.0 build 65

this is a very mild glitch, i have them way worse in many occasions. Only happens when player PLAYS, so not when paused.  RTX 4080 Superi7-14700K My old PC i used for 8 years till 2 months ago didnt have this issue (many others but not this) 

When I click in the project window - top LEFT search bar and then I start typing my keyword to search for an asset, as I am typing the search bar is active for like two characters and then it de activates and every letter I type after that doesn't get typed and activates any keybaord short cut that is associated with any following letter that I am typing. Why doesn't the search bar stay active until I am done typing? Thanks   

In the past 2 hours, I am trying to work! Premiere suddenly hangs and closes as soon as I open the premiere project file. And Its happening in various files. I checked the event viewer and all the crashing errors are point to mc_dec_hevc.dll. what is this and why is this happening all of a sudden?   Processor: Intel i9-14900kMotherboard: Z790 Aorus Elite AxGraphics: Nvidia GeForce RTX 4070TiInstalled Ram 64gb  

If you try to apply warp stabilizer to a multicam clip that has lumetri effect applied as master effect that analisys slows down by a lot. If warp stabilizer is applied to the same clip after lumetri as regular chain then it works as fast as it should. In simple words if you have multicam and one of clips has lumetri master effect then it analisys slows down.

Hey! So I am having issues exporting an EG template. I am using ME to render the video but when it renders it, the template is displaced. The wierd thing is it shows up correctly in the video preview in Pr. I already tried unchecking the box in ME preferences that imports sequences natively and also tried rendering the section I need in Pr so it would import it already rendered but no luck so far.  Any help, guidance will be much appreciated.Cheers

Since a few weeks ago I have a SERIOUS problem that happens to me both on MAC and PC:The problem is as follows:I add Warp Stabilizer to a clip.I make a transition to the next or previous clipI analyse to make sure everything is OKI render.ERROR,Around the timecode: 00;10;19;33 - 00;10;20;10Processing effect: AE.ADBE SubspaceStabilizerProcessing during displacement: 619.569 secondsComponent: EffectFilter of type GPUVideoFilterSelector: 9Error code: -1609629695I go back to PremiereI check that this timecode belongs to the last frame of the transition, which now APPEARS ALL BLACK.I move the transition one frame further to the rightI renderTHE ERROR COMES OUT AGAIN WITH THE NEXT CLIP THAT HAS STABILISATION IN THE TIMELINE.I repeat the process until all clips have had a one frame change in the transition.It's completely annoying. Thanks in advance for ideas about this!  

Kevin, bom dia!Estou enfrentando sérios problemas com o Adobe Premiere Pro. O software está travando constantemente na timeline, o que tem dificultado bastante o meu trabalho. Já segui diversas recomendações, mas infelizmente o problema persiste. Aqui estão as ações que já tomei:Desinstalei e reinstalei o Adobe Premiere Pro.Realizei o downgrade para versões anteriores do software.Dediquei mais memória RAM para o Premiere Pro nas configurações de sistema.Atualizei todos os drivers, incluindo o da placa de vídeo (Geforce RTX 2060 Super).Não tenho nenhum plugin de terceiros instalado.Limpei o cache de mídia e verifiquei a integridade dos arquivos de projeto.Estou utilizando um sistema com as seguintes especificações:Processador: AMD Ryzen 5600GMemória RAM: 32 GBArmazenamento: HD SSD NVMePlaca de Vídeo: Geforce RTX 2060 SuperApesar de todas essas tentativas, o problema persiste.

Hi, While reviewing my footage, I've noticed that there are some sensor dust marks on the video. So I've decided to use the Dust & Scratches effect, which worked well. So I decided to save a preset to use it on all the clips. But when I tried to import that preset on another clip, the masks duplicate themselves as seen on the screenshot I've attached. Is there any workaround on this?

App version 24.6.  MacOS 14.5 The "Generate text-based editing Transcription" function is way off, while "Generate Static Transcription" is more accurate.  I used "text-based editing Transcription" before, and it worked fine. But with the last few updates (24.5&24.6), this function started to get very bad.