Captivate

When adding a simulation to a project, Captivate changes the size of text and video blocks on preceding slides. Clicking "Undo" removes the simulation slides but doesn't revert the changes made to the preceding slides. The only option is to close Captivate and "Discard" all changes. We've tried creating simulations using different capture types (e.g., fullscreen, application window, and custom size), but the outcome is always the same. Do any of y'all have any tips, tricks, or recommendations for working around this issue?!

Hi,I have been using Adobe Captivate 2019 version 11.5.5.553 for training development.Today, I have also installed Adobe Captivate Classic version 11.8.2.254. In Captivate Classic, when you open the Assets library, the Discover option under Character is DISABLED! Whereas in Captivate 2019, the Discover button is active and allows you to add more characters. Can someone please tell me how to enable the "Discover" option in Captivate Classic under Characters and Buttons??Thanks, Rupali

In my quiz, I have the failed attempted set to Jump to slide #, so that participants have to review the content again before trying to reanswer the questions.  The problem I am having is that the "return to quiz" function is not working.  I have tried every combination of setting the slide exit to "return to quiz" and I have set a button to "return to quiz".  Neither work, the button does nothign when click and then plays through to the automatically jumps to the next slide.  I then tried to set it up so that the slide would jump back to a quiz slide, but it then doesn't allow the user to re-attempt the question.  

My IT guy and I have been trying to figure this out. I'm on Classic 11.8.3.8 on an AVD/remote desktop. I can record audio through my remote desktop in Teams and other apps, but not in Captivate. The System sound settings show that CpC is recognized, but when I try to AutoCalibrate, there's nothing. 😞Help

Hi. Could someone plesae tell me where I can add a fill in the blanks quiz in version 12? It seems to be missing.

Hi everyone,I'm working on a training course in Captivate (12/2023) and need help with an accessibility issue.Currently, slide audio narration and videos autoplay, which conflicts with screen readers and causes users to miss important content. Specifically, the audio from narration and videos start at the same time screen readers begin announcing slide content.Is there a way in Captivate to disable autoplay for slide audio and single videos?I tried removing the slide audio and setting up a button to let users choose when to play the audio clip, but there doesn’t seem to be a way to add captions to this audio which causes another accessibility issue. I also turned off 'autoplay' in the preference settings, but to no avail. Any guidance or tips would be greatly appreciated.Thank you!

I've encountered a persistent issue while working on a simulation project in Captivate 2023. Whenever I attempt to edit slide #5, the screen turns completely white and all functions become greyed out. The error states: An unexpected error has occurred, which may cause Captivate to behave unexpectedly. You can restart Captivate with backed-up project. This problem is isolated to this specific slide and does not occur with any others. Additionally, the same error was replicated on a colleague's system, ruling out a PC-specific problem. My version of Captivate is up to date, so I'm at a loss for solutions. Has anyone else experienced this or have any suggestions? Your assistance would be greatly appreciated.

Bonjour, j'ai un txt bos sur une page qui affiche du texte et une variable (le nom du user) que j'ai stocker un peu plus tôt. Ce box affiche mon texte assez fin. La page suivante c'est un box txt avec que du texte. Le text s'affiche soudainement plus gras et légèrement flou. Mes 2 box sont en Arial 20. Vous savez ce que je peux faire que mes texte affiche comme il faut partout?J'ai essayer en utilisant des smart object et c'est apreil.Merci    

In certain places within the .mp4 output the mouse begins to move slowly and then suddenly jumps to it's destination. I checked the Captivate source file, and on the slides in question there is nothing amiss with the mouse behavior or it's orientation. The mouse has the additional "Show for rest of slide" option applied to it. But on other slides with this behavior, there is no issue. This only occurrs in the .mp4 output, not within the Captivate project and NOT in the HTML output. My reviewers can only view .mp4 output and they see bizarre mouse movements. How can I fix this?

Hi, is anyone here who created a custom quiz slide and result page for their project?I can't seem to get a direct answer from Adobe on how it can be achieved. I am new to using Adobe Captivate, so it isn't very clear. If anyone can help me out here. Thanks

After years of being able to run Captivate content on SharePoint Online (we have to rename index.html to index.aspx, and then everything used to run perfectly), Microsoft is tightening down on script files. Now things don't run perfectly, resulting in the browser either downloading the .aspx file, or a white screen where nothing loads. At this time, we've got a workaround, but Microsoft will be tightening down even more in November, and there are a lot of eLearning developers out there saying they're going to move to SharePoint Framework (SPFx) in order to be able to continue delivering their eLearning on SharePoint Online. I'm curious if anyone here has experience using SPFx and if it works reliably and consistently with eLearning? 

Hi, completely new to Captivate and just finished creating my first assessment. The project is a title page with 15 multiple choice quiz slides and results slide. I do not need LMS intergration at the moment, it is being used as a one time assessment and then the results are shown to the trainer to confirm the pass. The published project works no problem on my laptop but opens up a blank page on a tablet (Samsung Internet and Chrome). I feel I am missing something small but can't figure it out. Thank you in advance.

I'm trying to preview a responsive project in Captivate and when I hit Preview > Project, it takes me to my browser where it just loads indefinitely. No clue what's happening. I'm using Captivate 2017 and have never used it before.

I have a relatively new version of Adobe Captivate 5.02.630.  I have never been able to publish to print anything.  Instead, I get the message "Publish to MS Word failed. Retry after ensuring that     -the document is not open.     -you have installed Micorsoft Word.I have Microsoft Word.  I have made sure that my project is residing on my C drive.  I don't understand how I'm suppose to ensure that the document is not open. I am using a PC and version 5.02.630 of Adobe Captivate.

Hello, I've just recently started using Captivate, and any time I attempt to download any type of asset the screen stops at "Getting Assets from the Asset Store". The "loading" icon keeps moving, but nothing happens no matter how long the screen is kept open. I was unable to find this same topic elsewhere- am I missing something?  

HelloI have a dashboard of basic navigation buttons. I have used this for a number of courses, but in the last  few days - using the same template- they just suddenly decide not to work.  Even when I delete the side, remake it, it only works for a few previews then won't click through anymore.  The only one which consistantly works in the bottom right tile...but they are all set up the same...and always have been on every one of my other courses which work.Can anyone help?  Each button is just a shape, made into a button (No states) and a Jump to action.   Am I going mad?  Thank you 🙂 

Hi.  Is there any way to Select Multiple Choice Answers using Keyboard controls in Captivate 12?  Currently I can tab to an answer but not select it.  In order to make it accessible I need to make this available. Thank you. 

Hi everyone, I am new to Adobe Captivate and am wondering if there is a way I can create an interactive troublehsooting guide for users, and also capture their responses so we also have a record of what steps they followed while troubleshooting.  I would like this guide to include instructions coupled with images/videos, and the guide to progress according to the steps they take.  

I created a training using Captivate 12.3 and when I upload it to my LMS (NeoGOV) as a Scorn 1.2 file, the training works great, however, if we close the training before completing and we try to resume it will just open up a blank page and leaving us unable to complete the training. I do have reporting enabled and never send data disabled. Appreciate any suggestions thank you.

Hello, I've designed a set of projects and each of them is linked with the other through interactions, but when I publish it, the link doesn't work. I don't work with HTML pages oftenly so I guess I'm doing something wrong, how do you do so that two project are linked together as html pages (after publication) when you click on a button ? Thanks ! 

I am using one of the project assets. (Cyber Security)  Went through and made some changes, and everything is working as expected until I get to the Assessment Introduction. I can click on the start button but nothing happens. I have verified there are no interaction on the slides themselves, and that the button interaction is set to go to the first question. I have tried reloading that particular slide and i have tried building a new slide. Neither works. I am thinking that there is a setting somewhere that I am missing. Please help!Thanks in AdvanceBen

I have a 10 second software simulation which I would like to place inside of a responsive project (about 4 minutes).1.  How can I do this?2. Should I output this in SWF or HTML5?  I don't need to record scores or identities.  I just need people to click through the slides and also do some of the knowledge check questions.

Hello! Little quiz question here. Is there a simple way to have user retake a course after failing a quiz let's say 3 times? Right now, using version 12.3.0.12, after every failed quiz attempt, I ask the program to jump to the slide before the quiz. I also have a maximum number of attempts (3). I tried failing the quiz 3 times, and after the 3rd fail, it takes me back to the slide I'm supposed to go to, and the Next button is disabled, so the learner is kinda stuck. Is there a simple work around? Am I missing something? Or would I have to use variables and advanced actions to have them start over the course?

I am testing my course on scorm cloud. In my course Quiz questions are present. All the Quiz slides are built using default Question slides template provided by Adobe Captivate 12.3. When I retake the quiz and close the course while taking the Quiz. Relaunch the course again, it redirects me to the question slide where I left last time. Then I select the option and try to submit the Quiz. The Submit button gets disabled. I am not able to submit my question.

Hi Community,  is it possible to include an interaction built in classic into the new captivate 12, similarily to how you can include a Storyline block into a Rise course?  How can this be done?  Thank you for your help 🙂