Captivate

Captivate is acting very unstable when I try to insert an MP4 video (from my computer) onto a slide. I either get a completely black screen, or a progress box immediately shows 50% and stays there.  I've tried running the file through Adobe Media Encoder - set to H264. Nothing works. Any ideas?

Hello. I have been asked to build a function into my elearning that automatically stops the program when the learner opens another program or starts writing an email. So that, for example, videos or audios are then automatically paused.Is there such a feature in Captivate? If not, I just need to know.

Hallo zusammen Wir haben vor längerer Zeit ein E-Learning erstellt. Nun wird bei einer Zuordnungsfrage die Nummerierung nicht mehr angezeigt, es erscheint ein Grafikfehler. Weiss jemand, woran das liegt? Es ist nur bei zwei Fragen, bei den anderen funktioniert es. So sieht es aus, wenn es funktioniert: Vielen Dank im Voraus!

Am I missing somewhere where I can adjust the colors/fonts or anything for the TOC and the playbar?Mine is defaulting to black and it doesn't match branding or the look of the project at all. I've tried removing the black from the theme and looked for settings everywhere, but I am not finding it. I'd also like to remove the duration as that is not relevant to my course. Also, mine says Table of Content...not Contents. Can I edit that and correct it or do I need to submit an error report? I don't see anywhere to edit or adjust anything other than the order of items in the TOC or to turn TOC and Playbar off. 

Four times this morning Captivate 5.5 has crashed on me when I was trying to copy and paste in a text box. I get a fatal error message and then I cannot open the file.First of all, how can I re-open the file? I tried deleting the locks.Second, what the heck is causing it to crash and how do I prevent it? I cannot work this way...Thanks for your help.Stella

Hello. I'm struggling with a problem with keyboard accessibility. I'm publishing the project as html5. There are several smartforms used as buttons that I can focus with the tab key on my slide. When i'm on the last smartform the shift-tab should bring me to the smartform before last. But focus jumps out of the slide to focus buttons in the browser (in my case it's Firefox or Chrome).This last smartform is faded out two seconds bofore the slide ends. Can this be the cause for this strange behaviour?

When creating a slide one picks a layot in the new captivate. From there I can't figure out how to fine tune the location of the onscreen elements (such as text boxes, images, etc) and the size. For instance if I want a text box to go further across the page and there's room, it doesn't let me change this like in the old version. I also can't seem to move elements and tweak their exact location. How is this possible? Thanks!

The scrollbar when the slide is taller than the screen isn't super obvious - is that LMS controlled or captivate controlled? If captivate, how can make it a different color or something to make it more obvious? Along the same vein, if I wanted to put a button or icon to scroll down on the screen to a fixed anchor location, is that possible?

Hi I have imported a video in Captivate and want to trim the video. Is there an option to do this. I cant see how to remove sections under Edit timing but do recall I have done this before.Thanks

Hi!  I'm doing a software simulation.  On slide 10 I have a video recorded using the capture in Captivate.  Later on slide 20 I capture a different video.  In the project both videos are correct, but when I preview slide 20, it is showing the video from slide 10 an additional time.

I just upgraded to Windows 11. I was hoping to find the Microsoft natural voices (e.g., Aria) listed in the Captivate list of supported TTS agents. But only the old MS voices are there.Does Captivate 2019 support the Windows 11 voices? If yes, what do I need to do? 

Hi,I have the voice pack installed and I have been using a voice character named James successfully for many eLearning videos since over a year now. Recently I upgraded my Captivate to version 11.8.1.219. After the upgrade I noticed that the same voice character named James now sounds slightly different, rather robotic and machine-like. Previously, the same voice was rather natural. Any idea is this is an issue or anyone else experienced this? 

Any assistance would be greatly appreciated.  

HelloI have my license Captivate 11.5.5 and my colleague sent me a .cptx file created in Captivate Classic 11.8.2 that I cannot open. Is there a way I can work with that file?Sorry if this is already answered, any comments or suggestions are appreciated.Saludos 🙂

We have a client that requires a perpetual license for their e-learning tool. We hope the tool they choose will be Captivate and they have purchased an initial 2 licenses. On the download page it specifies that 11.5.5 is the version to use for serial key/ perpetual license. However their IT department have tried to install this and come back with the reply that this will not be possible on the test machine on a highly secure network. I thought perpetual license and serial would equal no network authentication, but cannot find any more information on the subject. Does anyone know more about this and possible limitations? Thanks Jorgen

I Googled (and tried the various fixes suggested e.g. clearing the cache, renaming the Captivate folder etc.) but the issue persists. I understand that this has been a problem with Captivate 8 (and possibly older versions too). Anyone has any ideas?

this might be a dumb question, but if I'm creating SCORM 1.2 compliant SCOs can I package them in a Multi-SCO on Captivate 12 or only on the 2019 release? 

Hi...I have 7 buttons on Slide 1 of my project that I have displayed for the "Rest of Project".  These items Tab correctly on Slide 1 when viewing the project.  However, on the rest of the Slides, the first item in the TAB order gets moved to the last item in the TAB order.  Has anyone seen this issue?  Do you know how to fix it?  

Hello! I am hoping someone may be able to assist. I have created custom navigation buttons which work fine.  The buttons are stored in one of my early slides and then are set to display for the rest of the project. All the buttons are set with the Hand Cursor and Disable Click Sounds options. On certain slides, I wanted to Disable the Next button and have created an Advanced Action to do that and also dims the button using the Apply Effect/Alpha option.  I have a corresponding action to Enable the Next button and uses the Apply Effect/Alpha button to return it to its normal state which also works fine. The issue is when the button is re-enabled, the Hand Cursor disappears and I cannot find a way to turn it back on. I prefer to have the Hand Cursor and Disable Click Sounds enabled for my buttons. Any suggestions? 

Hi All,I need Adobe captivate Scorm with 1.2  quiz sample projects to integrate in my application and check.  Thanks.

Is the overlay feature in New Captivate only avialable through the bookmark feature? I can see thats how the overlay feature is used in one of the demo's that Captivate offers.I'm trying to set up a function where a user clicks an image and then opens up an overlay. But so far the overlay feature isn't an option to click. See picture below.Does anyone know a work around for this? Or does anyone know why this may be occuring? 

I'm trying to create a Roll over image effect without using the widget. So i tried using the button - A shape converted/used as button and modified the Rollover state (placed a desired image on roll over state).Removed the Down state.Action - Changed to "No Action".Still there is an issue after publishing.The hover effect happens successfully but when clicked on the button, the image flickers (The rollover image either goes off or on when clicked on the button).Can anyone help me resolve this issue?

When publishing the to xAPI and uploading in our LMS, there are underscores and dashes added to descriptions in the tincan. Does anyone know how we can solve this issue?       [Moderator moved the thread to the correct forum]

I've just received the latest version of Captivate at work.  I've not used it for years and am throwing together some system simulations - recording both the demo and training sim at the same time.  In editing the demo sim, I'd like to add additional text call outs when the system scrolls so I can explain what's on the screen.  Is there a way of being able to do this in a recorded demo as I'm struggling to see where I can do that.  Thanks in advance.

When I updated to a version 11.8.2.254. I lost the preview from this slide option.  Does anyone know how to resolve this.   Thanks.