Captivate

Hello! I've searched the forms, Google, and have not found a resolution for my exact situation and I've been hacking away at it for several days and am all out of things to try, so I'm seeking your wisdom, advice, and hopefully, your solutions:  Version: Captivate 2019 build 11.8.2.216 on a Mac What's happening: I have a module with two "knowledge check" sections, the first has two questions, the second has four questions. I've created custom quiz questions that provide immediate feedback (custom message depending on answer, and incorrect or correct icon updates based on selection). Questions 1-5 function as expected...or at least satisfactorily: upon correct or incorrect answer, learner gets immediate feedback, advances to next slide on correct answer, can click anywhere to advance on incorrect answer after reading/listening to the feedback.  During testing, if I select incorrect answers on any question before the last one, the behavior is as expected. On

I'm having the issue where the background of my slide (set as optimized) is changing when I hit pause versus I hit play. I'm trying to add objects to time them correctly with my audio. However, when my video is paused and I'm editing it looks exactly how it should but when I hit play Captivate moves my background. I recorded a simulation but on this slide I didn't move the screen at all so I don't know why captivate is changing my background. Because it moves the image over to the side it throws off all of my objects. Help!

HiI have cleaned up my courses by getting rid of the play button in the beginning of the course. Is there also a way to change the grey loading screen that appears between some of the slides?Would be great if I could set a white 50% transparent image with my own loading gif, or something like that.

Good moring, all;  I have a colleague who is trying to add a .gif to several slides in a Captivate project. The idea is that when someone clicks a button a little .gif showing confetti plays. The advanced action she is using is very simple: on success of the button click, a shape disappears, a bit of text disappears and the confetti .gif plays. It works beautifully on the first slide, but then the .gif won't play on success of the button click on the second slide. We've tried everything we can think of (and were able to get it to work in a different program) so we're wondering if this is a glitch or if there is some reason Captivate won't let this happen or, of course, if we're missing something. Here are some shots of a very small test I've done, recreating her issue, to try very simply to get the .gif to play on the second instance, but to no avail. and attached is a small clip of what happens on the first and second slides (the .gif should appear on the second slide t

Ok, just realized that accessibility text written on an SVG doesn't actually show up in production. Has anyone else noticed this or had this issue? This is a huge problem for my assets. I'm going to have to redo so many assets in another tool if I want to use SVGs (and I do!).  If I replace the SVG with a PNG, it works.  Any suggestions if I still want to use SVGs? Matt

Hi,I have made a E-learning course on adobe captivate which contain a simple 40 slide. I do not want to show the playbar in the SCORM package when I hide the playbar it causes loading on startup and some of the assets are not showing and when I show the playbar it plays smoothly. please help me with this issue.

Hello all,     I recently discovered that I have still been getting charged for a Captivate subscription that I was supposed to have canceled after a previous job finished. I can't find my subscription to Captivate anywhere in my account. Can someone help me find where to cancel the subscription?Thanks in advance.

I have just updated from CP2019 to the latest version (Captivate Classic 11.8.2.254) and have discovered that the file locations are no longer in "C:\Program Files\Adobe\Adobe Captivate 2019 x64\" but rather "C:\Program Files\Adobe\". The new Captivate is in "C:\Program Files\Adobe\Adobe Captivate". Slightly confusing, but if you have modified files like me and therefore the update breaks projects, I hope this will save some time and headaches 🙂

Hi CommunityHaving watched a number of videos of a 2019 version of Captivate that showed a really simple interface that opened up a Powerpoint presentation through Captiavte and saved it out as a SCORM compatible file, I downloaded the trial of 2023 Captivate and it seems this feature isn't there anymore! I'm working on Powerpoint for Macs in a Mac - this is the only reason I want to use Captivate. Can someone tell me if this is still possible and if so how to do it? Not sure how the 2023 version has managed to make this so difficult - thanks in advance - Drew 

Hello everyone,I recently published a new project in Adobe Captivate. When I opened the file in our LMS (Docebo) no pictures in the file appear. The file was published to scorm standards. The pictures either show up as all white space like the picture below. If it doesn't show up as white, it just shows up as the tan background. All the images used were uploaded from my computer. This is happening with all images, whether its the image for the introduction, title & image, meet the team etc.I found this older thread, but I'm not sure if it's still relevant with the new Captivate. Media Images not showing up - Adobe Support Community - 10349311In the new Adobe Captivate, what is the easiest way to find out what the correct image size should be? I'm ok resizing pictures but I can't figure out where in the new Captivate to see the recommended size for different images.

Apologies if this has already been addressed here, but I couldn't find anything on it when searching. On a 360 slide, is it possible to loop the playback of a 360 video? I'd like to use a shorter video clip and just have it play continuously. I know this can be done on a regular content slide with a regular video, but I don't see the option anywhere for a 360 one.

I can't tell what has changed or when exactly, but I can no longer Preview HTML5 in Browser, and my published courses refuse to load in Chrome (normally I can open the index_scorm.html file and just ignore the warning about the LMS Driver not loading). I'm using Captivate Classic 11.8.2.254 on Windows 11, and both of these functions have been part of my workflow for a long time with the some of the same projects for which they now don't work. When I use Preview HTML5 in Browser, I get the "Generating..." popup like normal, but then after a couple seconds, I get the error popup that I've attached a screenshot of, "WINWORD.EXE - Application Error   The application was unable to start correctly (0xc0000142). Click OK to close the application." The same error popup appears after I Publish the project to my computer and click to view the output.  Viewing the .html file that results from publishing takes forever to load, but once it does, only a few images are v

Hello! Can anyone please explain to me why the font doesn't match with what is set in the design mode? I'm using both SangBlue and Inter in the course and I have edited them accordingly in the Theme creator. But it seems like the system gets confused with the two fonts in the preview. Thanks!

I'm using 2019 11.5.5.553. Captivate always plays audio through my computer speakers, despite having headphones connected. The headphones work correctly in all other applications, and if I publish/preview HTML in browser, the audio plays through the headphones. But playing slides in the timeline or audio from the library always plays through the computer speaker. Is there a setting that I'm missing? I see reports of this issue in other adobe softward, but not Captivate, so I figure it must be user error...?

Sorry if it has been already answered - but how can I "combine" both in one go?    I need to record how to use my application - which is controlling another application - so I need to be able to record what is happening in the background as well - in the app I'm controlling - in between the clicks in my app.    Is it possible or do I have to perform two separate recordings and then combine them?    Some kind of a trigger - keyboard shortcut - to switch between the two modes?    Record few "slides" then record a video then switch again to "slides mode".    Or the only option is to record whole screen and then manually add "commentary"?    TIA   

Hi I got a question from a customer who need to be able to zoom in on an still image by draging a zoom bar or clicking a button.. While it is zoomed he also need to be able to pan around the image.Is this possible to do in captivate without alot of javascript?

Greetings all you Captivate gurus out there!For reference, I am using Captivate 2019, latest version (as of 9/2020).My client's course (a software simulation based course) requires the student copy text from one field (of the software application) and then paste that informtion in a different field on a different tab of the application.  Here is what I did to allow this to occur: On the screen of the first application tab, I created a Text Entry box over the field to be copied. That Text Entry box has the information entered as Default Text so it is showing when the student enters that Captivate slide. The student then clicks in the Text Entry box, highlights the text and the peforms a copy shortcut (ctrl+c).  Then, a few slides later, there is another Text Entry box over the field where the text is to be pasted. The student clicks in the field (the Text Entry box) and then does a ctrl+v to paste.The above works just fine in Captivate Preview mode.  HOWEVER, I discovered

Hi,I might've missed this information somewhere but it seems that the only format the training can be published in from Captivate is html/SCORM. Am I missing a setting somewhere that would enable me to publish a video only?Or is the new Captivate essentially an extension of the responsive project from Classic, where this option simply doesn't exist? If so, is there any plan to change that in future?Thank you,Daniela

Hello,  My team wants to include a survey at the end of every CBT. So management created a job aid with instructions to launch the web survey (URL) as the sole action for the Exit button at the end.  My concern with this is that now the Exit button does not actually perform the action of exiting the course.  But what is that action exactly? What does the Exit button in a CBT do? Does it report the exam results? Does it officially "exit" the course so that when you launch it again, it does not ask you to "continue where you left off"?  I actually think that it does do some or all of these things, but am asking for clarification from the gurus on here.  And if it is necessary to perform the technical exit, would it be preferable to set up an advanced action instead that would do two things: 1) Launch the web-based survey and 2) Exit the course from a technical standpoint?  Thanks in advance! 

Hello,I'm having issues with new animation in Adobe Captivate. I'm attempting to animate text using the 'Typewriter' animation when certain audio is playing. It shows up in Captivate and works fine when I click 'Test'. But when I preview the project the text just appears at all once, at the right timestamp, just not with the 'Typewriter' animation. Has anyone dealt with this before, or does anyone know if this is an issue just with the preview feature? This is with the newest edition of Adobe Captivate.Thanks

Hello,I am using Adobe Captivate 11.8.0.586. I am incorporating SVGs into my Adobe Captivate project, and I have crafted a custom replay button using the JavaScript code: "cpCmndGotoSlide = cpInfoCurrentSlide - 1;", which appears throughout the rest of the project. However, when I click the replay button, it hides all the SVGs but not the JPEGs. Additionally, when I return to the slide after navigating to the previous slide, all the objects reappear.

While using Captivate 12.1 I have added a multiple choice slide midpoint. When I click 'next' on the slide previous to it, it does not lead me to the multiple choice slide, but instead gives me a grayed out screen with the small message "Something went wrong!" I have played with the previous slide and the multiple question slide. I have previewed it from the start and worked all the way through but it aways gives me the message. Does anyone have any ideas on what I can do or is this a Captivate 12.1 issue? Who should I contact to get this looked at? Thanks! 

Hi guys, Im using a button at the end of a course to close the window or close the course, however, is not working on the platform I'm using, I already try by adding the interaction--Click--close the course, but nothing.now I just added the script  function cerrarCurso() {window.close();if (window.self !== window.top) {window.parent.close();}}document.getElementById('Botón_46').addEventListener('click', cerrarCurso); And still nothing, it does not close with the button, I have to close the window manually. I'm using the recent Captivate (vs12) Thanks!

Who  else hears a little click/crackle sound at the end of EVERY DAMN audio imported into Captivate? I do my own recording in Audition with a Rhode mic, dbx 286s processor and Scarlett 2i2 interface - so I'm not using cheap equipment. I get great audio, as I've been doing this for years with the same equipment. And everything I import into Captivate results in a clicky sound - not faint, but not loud either - at the end.You'd really think Adobe made software good enough to avoid this. And no, I can't remove it in Captivate.

I have had this happen repeatedly when recording. It sometimes happens over and over again. Sometimes only after I've recorded and deleted the recording to re-do. But my past research showed that Adobe denied knowing it ever happened. Here's what it looks like: Once I stop, delete, and restart recording it USUALLY works, but sometimes I have to go thru this process over and over again.