Character Animator

Hello! I'm having a little issue that seems to be with draggable handles and recording. When posing my character's arm and recording it - either "live" or 2 frame captures - the model is not retaining the full pose when playing back from the start. The arm moves, but the draggable elements of the rig seem to be missing. The strange thing is that it will remember the full pose correctly when I pause mid-clip and start again or start playing just a few seconds before the pose. I'm not sure if this makes sense. I appreciate any help I can get!  🙂

Hi,I just installed Adobe Character Animator 2021 and it won't open.Nothing happens, I don't even see the splash screen.Sometimes I get an error and a log file is created on the desktop (such as "Character Animator_2021-03-25_100421.crash").Here are a few lines from this file :     Crashed thread: 33 [18672] THREAD_PRIORITY_NORMAL     Exception Code: EXCEPTION_ACCESS_VIOLATION     Exception Parameters: User-Mode data execution prevention (DEP) violation at location 0x0000000000000000     Exception Message: 3221225477 L'instruction à 0x%p emploie l'adresse mémoire 0x%p. L'état de la mémoire ne peut pas être %s.I tried rebooting and reinstalling several times but nothing changed.Any idea ? 😞Thank you

Hello, I have a puppet all ready to go and I recorded eye & face gaze movements using a webcam and it looks great during playback. Everthing is working and there seems to be no rigging issues. However, when I change the resolution of the puppet to be higher than "low (100%)", the pupils lock back into the center of the eyes and none of my recordings work (including eye movements left/right, blinking, etc). This happens when making the resolution higher than "low" and also when rendering as vector. I also noticed that while in vector or high resolution, I can't even use the keyboard or mouse to move the eyes. They just don't respond to anything unless I lower the resolution of the puppet. Does anyone know why this is happening or how to fix it?  I attached an image of the exact same frame with both low 100% toggled and high 400% toggled, as well as an image of my layers.  Thank you!

Hello everyone! I am having an issue with eye following- the puppet isn't moving her eyes at all. I checked if pupils weren't marked as pupil range, they were marked just as pupils. I thought It might have to do with the fact that I didnt make circles for the character's eyes, but two almonds, since her eyes are half closed. I put decoy circles behind the puppet's makeup and tagged them as pupil range, but there's still no movement. Any suggestions?

Hi im currently working for a University and we are relying heavily on Character Animator to animate our 2D characters mouth. We work with professional voice actors, but when i import my pre recorded audio into CH and compute lip sync the mouth shapes are not correct with the audio thats being imported. I have been having to go frame by frame for 5000 frames and fix the mouth shapes because the program is not syncing them correctly.Please i need some help resolving this issue, i have to finish 40 mouth animations with more than 10k frames for each one. Doing it shape by shape is not cost efficient for me or the university. I really appreciate ur help thanks.

Hi im new to character animator, for some reason I can't add arm IK behavior because it's not there, I see all the behavior but not the arm Ik, I'm using the leastest version, and by the way my character arm are all over the place when I try to move them, how can I stop this. Please help

Good morning! I want Herberts tie only to apper when I press "1". So I put the tie in the triggers panel and set it to "1". But it doesnt show up in record mode.Can somebody help? Many thanks, Lena

Can you record something then do animation on the character?  

Please let us know which program you are having problems with. Someone will be along to move this post to the appropriate product forum, where you are more likely to get an answer to your question.The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

i keep creating puppets where the head moves but then when I create body it ceases to move-now the arms are not attached on this one. Tanks in advance

I am just starting out in Character Animator and have found the Okay Samurai videos very useful. I am wondering if anyone has advice on where to start. Has anyone put together a learning course that starts with fundamentals and builds from there? Or is there a reccomended playlist of videos? Are there any books or article to read? I am looking to be guided on how best to learn the program. Any advice would be greatly appreciated!

Hello, I am on PC. I can't seem to get my elgato HD60 sony cam to work in character animator. Every time I select it in the menu it either crashes the program or shows up for a second and then says "disconnected". Any idea on how to fix this? I also have another external web cam that does the same thing. Thanks!

I've been working seemlessly with Character Animator, Illustrator and After Effects. However, I updated my CC apps and now After Effects says the dynamic link is broken. I tried importing a new Character Aniamtor scene into my After Effects and that won't work either. It brings up the scene box (where you select the scene from Character Animator that you'd like to import) but it is empty. It brings up the same empty scene box when I try to replace footage on my character animator link in AE. Thank you! 

Here's the story.I have a finished character project that I would like to put in Adobe Premiere. I do export by adobe media Encoder and then it fails to change the format. I talked to support and they say it's character's file and it just won't work.Adobe support did a png and wav file ok but I don't really like that. It's too many files and I can't change the duration of the length because of all the files.Thanks for any help.

Apologies if this was mentioned before. I'm stuck in rig mode trying to match the mouth to the lip sync behavior. Everything is tagged "Aa," "D," etc. and for some reason, the tags don't go along with the Lip Sync behavior. It's stuck at 0. Not sure what steps to do to make the behavior work as "1." I'm literally stumped. I used the format of the "Chloe" PSD Puppet with a new puppet/build I worked on. If someone knows a solution, I tried finding the answer on YouTube and haven't been able to figure this out. Thank you.

I have installed a trieled version of character Animator and I don't habe mic and also camara. When i open Program it doesn't closed but when i clicking on puppet or trying to make a scane the program becomes to closed without showing any error. Why it is happening to me where my configuration is .Wind 10 64bit,CPU Ryzen 5 1600,16gb Ram,GPU.- RX570 8gb with the letest driver,Please help me i can't do anything until i got response from someone.🥺🥺🥺🥺🥺😢😢😢😢

 freezing a lot Restarted-oopsReinstall product-oops But all other product works just fine error code ☝️☝️☝️

Hi,I'm currently working on a puppet in a low res pixel art style (100px square), When importing into Character Animator the puppet gets realy blury when i zoom on it to see it.My solution to get around this is to make a copy of my photoshop puppet file, change the image size to a higher resolution with "image>image size" and the "nearest neighbor" option to keep the pixel art style.The problem with this workflow is that i can't just switch from Character Animator to photoshop like a classic puppet.Is there any option in Character Animator to choose how the ressampling works when using a low res puppet ? So I won't need to upscale it each time ?Thanks for the anwsers.

Hi, I recorded a lot of takes of my character in one scene. Now I would like to export all of the takes in one scene as single mp4 files. Is there an easy way to do that in one batch? I recorded over 300 takes, so I need an efficient way to do it. MAyn thanks for your tipps!  

Does anybody have any idea how I could simulate a falling tree that has just been chopped down using Adobe character animator and physics Behaviour? I've tried a few things and nothing seems to be working. Thank you so much

Hey guys, Can't work this out..I added a watch to my puppet and saved the file (nothing major at all)...it didnt update in photoshop...puppet now looks like this (below image). I click on the puppets in the list and click "edit original" it opens, the puppet is perfect...I then imported the same file (adds a 2 to the file name) go into rig mode and its loaded with the changes I made..however I have lost all the rigging for the puppet.. 

Please someone help! I got this error message and I don't know what to do! Thanks!

Hi, everyone! I was working on something on CH this morning. I quit the app normally and went for lunch. But when I came back, CH does not open the project anymore. All I got was the error message that I attached below.  I'm using CH 4.0. Could someone tell me what to do? Thank you!

I'm super new to Character Animator. I'm getting the hang of the rig controls, but I'm having an issue adding an animated background (not moving for a walk cycle, but animated). Is it even possible to add an animated background? If so, how would I do that? I want to have animals walking around behind my character. Thanks in advance.

I just upgraded to 4.0 and now get this error when creating a puppet. What could cause it?Thanks.