Connect

New to Adobe forums so please excuse if this is not the correct place for this topic.  I am attempting to migrate database content from a production DB to a test DB and make it accessable by the test server.  I did successfully tranfer all table records using SSIS but overwrote some of the server specific records.  I also copied the "content" folder over to the test server as well.  I went back and manually adjusted the records to reflect the test servers configuration but the service never fully starts and begins to restart repeatedly.  I did restart the DB instance, Adobe and Flash services, and finally restarted the OS with no luck.  The following exception is being generated:         Exception occurred in startup.[05-26 08:47:56] brze (c) <status code="too-much-data"/>[05-26 08:47:56] brze (c) com.macromedia.airspeed.StatusException$TooMuchData: <status code="too-much-data"/>[05-26 08:47:56] brze (c)

Hello guys,                                          I need to convert a power point presentation into PDF. Pls tell me how to go about it.

When I try to convert a document in Word to a PDF, the screen says "converting text boxes to activate threads", then a second box says "error occurred creating threads."I used to be able to convert to PDF's with no problem.I'm using Windows XP and Photoshop CS.Any help would be MOST appreciated.  Thanks!A Griffin

I am seconds away from subscribing to gotomeeting.com (Which is a GREAT and REALLy easy to use product).I really want the white board featues, etc. At first I could NOT connect at all...then with an Adobe TEch (FROM INDIA) online with me (very patronizing to me also, by the way). I could connect and when I clicked on "Share My Screen" the adobe connect window minimizes itself and becomes useless to me. I was told that the tech COULD see my screen. I asked how I would know that. He ACTUALLY told me that the ONLY way I could see the CONNECT window and see all the participants, let other share screens and see and use the whiteboarding is to GET A SECOND COMPUTER!!!!I HAVE TO USE TWO COMPUTERS in order to use the features demo'd in the demo video.Isn't that the MOST obsurd thing you could tell someone. AND if it is true, what a piece of carp program.Too bad, the product does not remotely work like the demoAND even worse, the tech support has NO IDEA how to use this product and told me IN T

Hi everybody,I am trying the acrobat connect product. Some days ago I installed the acrobat connect add-in to share my screen and everything where ok. From today for some reasons (I don not why) I can not share my screen because acrobat connect platform can not recognise the add-in and it force me to download and install it. But while add-in downloaded it appears an error message "A download error occured try to download again" and the same happen again and again. I searched adobe forums but I did not find an unambiguous answer...Adobe is a big and a brand name company....but I am deeply disappointed...I and my team where thinking to buy this product to apply it as an e-learning system in my educational company...If we will have these unexpected problems in a productive enviroment then sorry but this solution doesn't seem reliable and professional...And the problem still occurre...

Hi,I'm an Army captain here in south Afghanistan and we purchased a $186,000 Adobe Connect solution, $43,000 of which went to support?Platinum support I believe it is.For our money, a support ticket I opened 4 days ago has been left unanswered.It's difficult to call because we use a defense phone system so I have to call to the US then get the call routed to the "Toll Free" support number for Connect somewhere in India.Between an Indian accent and a spotty phone connection and a limit of 15 minutes call time limit, I got almost nowhere.So, where did my $43,000 go?Where is the level of support I'm supposed to get for American tax payer dollars?For that kind of money I'd expect at least for my trouble ticket to be answered.Case #0181004909 involves some configuration issuse but mostly it's about why, when I click the navigation buttons on the top of the page, the server web browser hangs and I have to end the task with task manager.The server is a brand new, top end Dell dual Xeon server

I can't find the Mac version download for Acrobat 8. The download page has only options for Windows. I can download the Mac updates just not the main version. Thanks, Larry

Does anybody else use the Connect API for Connect Pro Hosted?Our API access has been down for 19 hours now - I have multiple tickets opened with no response.-AdamUpdate 4/15:  Working on 48 Hours now.  It seems to me that a hosted service that stays down for days at a time may not be such a good deal.Update 4/16: 3 days of unavailability for a hosted product is unacceptable - by any measure.  Is there any truth the rumors I heard that Adobe is on a company shutdown this week forcing most employees to take mandatory vacations?  If so, this seems like a stupid idea now doesn't it?Update 4/19: After a 6 day downtime, we were able to get the problem fixed by hunting down an email address from the last time we had a major outage.  Our ticket in the support system still sits, unanswered, for 6 days.  In what world is acceptable for an unplanned outage to last 6 days?

My company use Breeze meeting system, but our firewall block the 443 port to Internet by default. So once users cannot download the connect Add-in, I must check the ip address of server, then add it into firewall, but.... there seem to be a lot of server... Could anyone please give a complete address(download server) list? Thanks a lot!!

I and others have had an issue where the user clicks on the Video / Audio activation button and Connect Pro locks up. Another way to lock it up is to run the Audio wizard. In some cases the computer testing flash app locks up as well. The window fails to close. To remove the window one must reboot. Keep in mind this only occurs on some PC's. Similar configurations, software and hardware (what works on one will not the other) between PC's is mind boggling that there is a random issue. It seems to have problems irregardless to what video or audio drivers you assign. When you try to close the window you will get a windows prompt that says: You chose to end the nonresponsive program, Adobe Acrobat Connect Add-in 9.0 r177. or You chose to end the nonresponsive program, Adobe Acrobat Connect Add-in 7.0 r455. This is definitely seems to be a flash player/plug-in issue with that prompt. It does not matter if you have your own Enterprise server or go through the Adobe's hosted Connect

I have newly installed versions of Word 2003 and Acrobat Pro 8.0. When I use the PDF tool bar in Word to convert the Word doc to PDF, it crashes almost immediately, and closes Word. What's wrong?

I have a problem with a trial Adobe Connect (so I can't get Adobe to help me). When I share a window (or the desktop or an applications) the participants just see the windows header repeated all down the screen. I can see the same if I look at what the participants are seeing. This makes it totally unusable. I am using a Dell 8100 Inspiron laptop on a DSL connection. I can see perfectly when someone else is hosting the session and it works perfectly on my partners laptop so it appears to be related to the Dell. I have XP Home which is up to date. Could it be a problem with the screen drivers (I don't know how Adobe captures the screen). Any help welcome! Best regards

Hi All,From time to time, my Acrobat connect Pro server stops responding for no reason. I don't even get the login page. Going on the server and starting the management console, without doing anything in it solves the problem for a while. This happens every few weeks.This is the version I have installed:7.2,32 Connect 7.0 SP2 r. 32/c. 489836/b. Tue Feb 10 19:14:30 2009   Presenter r. Presenter7GMSP1   FMS r. Mustang_Connect 3_0_0_1208 Licensed Enterprise Installer: Wed Feb 25 12:21:06 2009 Any idea?Thanksvincent

I made a sco-search flash application for Adobe Connect Enterprize server few years ago. Sco-search result by webservices did not give enough information to select the right content. It will be better if the sco-search by webservices provide search results which include sco-description and author info.

Trying to determine the best voice activated pan/tilt/zoom camera for conference room to use with Adobe Connect Pro. Any information is helpful . . . type of camera, quality of picture, functionality, cost, connection, etc. Thanks!

(Mac or PC) is required to best use Connect Now? Ultimately will there be a user fee?

Adobe - why don't you answer these quesions for a month?!

The email invitation button does not function with Lotus Notes as my default mail handler. I am using LN 7.0.2. Any suggestions on how to fix it?

I have been using audition 1.5 for years. All of a sudden when I record guitar on one track and lay vocals on another track then playback. The timing between the two is off then on throughout the whole song. I updated my soundcard driver but it didn't help. Anyone ever had this problem. I also have Audition 3.0 and it's doing the same thing. Out of time. Need help if anyone knows.

I am a Mac user, but stuck using a PC at work. My PC has continual problems that my Mac would never have, but I was told there wasn't a Mac version of Adobe presenter, so I'm stuck. If I run a parallel windows XP desktop on my mac, can't I install presenter in my Powerpoint in there? Will that cause problems? Is there any functionality I will lose if I do this? Its still windows XP software so it should work seamlessly, right?

Is there a way to hide the "login name" field when viewing the list of users in Connect?

I'm working with a Connect Pro system on a closed network that doesn't have access to adobe.com. Way back in Breeze 4, the knowledge base used to contain instructions on what xml file to edit to serve the Breeze Meeting add-in from the actual Breeze server instead of always trying to pull it from macromedia.com. I can't seem to find that information in the Connect knowledge base. Can someone post the location of the setting that needs to be changed in which xml file so we can serve the Connect add-in locally instead of trying to pull from outside? Running the setup.exe has not worked, we need to be able to properly install the add-in from inside the meeting as it is usually done. Thanks.

I use Adobe Prof. to create fillable form fields in several documents that I work with. I done very well on creating the fields but I am trying to figure out how to make these fields automatically tab to the next field when the number of characters has been entered as I have specified in the Options Tab of the Field Properties of each field. i.e. I have a form with several fields that limit to one character per field and I need it to automatically tab to the next field when the one character is entered instead of me having to hit the tab key after each entry. Can anyone tell me how to do this. Please

Is it possible to delete groups of users or multiple users at one time? I need to delete approx. 450 users, but deleting the Group doesn't delete the user. Thanks!

Hello, Last week I send a e-mail but I had no reply so far. I would like more information on the program "Acrobat Connect Pro." I have not seen the price of the license program or annual, the site tell you to contact. I would like to know the prices, we are a client of Adobe and use the tools for web. I have some questions on the program. 1-) How much is the license program or annual? 2 -) What is the maximum number allowed per speech, 5, 10, 15, 20? 3 -) Regarding the plans are charged as number of visitors, hour, monthly? Thank you Adriano