The official community for the Creative Cloud desktop app.
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Hello Adobe Team and Community,I’ve been using Adobe under a 1-year subscription (about 5 months active now). Suddenly, my Adobe app is locked, and I can’t access or edit any of my projects. I have a serious film editing project due soon, and all my data is saved under this account.When I try to open the app, it says “Locked” even though my subscription is still active and paid. I’ve tried signing out and back in, checking my account status, and even reinstalling, but nothing worked.Please help me resolve this issue urgently — I can’t continue my professional work until this is fixed.Details:Active Adobe 1-year subscription (about 5 months used)App shows “locked” Critical project files stored in this accountAny quick fix or guidance from Adobe support would be greatly appreciated.Thank you!— Aavash
November is the perfect time to boost your creative workflow. We’ve got some awesome perks waiting for you in your Creative Cloud membership. Futura gets a modern makeover. 100+ fonts, 12 scripts, and global script support including Arabic, Chinese, Devanagari, and more! Plus, cool extras like small caps, all ready for your next project. Learn more Treat your workspace and get inspired. Save up to 30% off on Samsung.com on nearly everything – from the newest smartphones and TVs to tablets, monitors, and appliances. Bonus: Enjoy an extra 10% off your entire order until November 16th with your unique code in the Creative Cloud app. Learn more And that’s just the start. Your Creative Cloud membership is full of hidden gems, log in now to see what else is included. Make the most of your Creative Cloud Membership Explore these and other included benefits at adobe.com/benefits. And stay tuned e
How do I transfer my adobe products to a newly purchased PC and delete them from the old PC? I want to ensure I'm only using them on 1 device by the end. Can someone link me to the procedure? Thanks!
Acabei de instalar meu novo windows 11... não estou conseguindo baixar nada, informa para fazer nova conta e tudo esta sendo pago na data correta por debito em meu Cartão de Crédito?
¿Alguien sabe porque mi soliciutd de acceso a adobe creative cloud no ha llegado al administrador? voy para varios días y no ha llegado nada para poder accedr a los programas.
Real problems getting Creative Cloud to work, download and install OK, then it needs to connect with Adobe and it doesn't. We've tried all the fixes and nothing works
I recently joined the Adobe ecosystem, and I am creating a fiction Podcast with remote voice actors. I cannot seem to create a folder or a library that can I can share with them so that they can upload their WAV audio files. Is this not possible or do I simply not know how to do it? I am a Pro subscriber, but the people I am working with aren't necessarily. Any help would be great! Thank you!
I can't install any apps because it asks me for this "admin password", but it doesn't redirect me to any prompt to enter my password, I press continue and it says "Retry". I tried running CC as administrator and it still does not work. My user account is administrator. I tried uninstalling and reinstalling, I used the adobe cleaner tool. Nothing works. (im on Windows btw)
I had problems with Photoshop not working yesterday, I think there was some bug or file missing and it kept crashing. I didn't save any details. So I thought I would uninstall and re install PS, but once it was uninstalled I couldn't re install it so I thought maybe uninstall Creative Cloud too which I did and then it too couldn't be re installed. I ran cloud cleaner tool and then decided to uninstall Lightroom too thinking maybe all need to be uninstalled to re install Creative Cloud, but still it doesn't do anything when I open or run as administarator or change compatability settings. Tried with anti virus off, without firewall settings, default firwall settings allow it anyway. It's only a new PC a couple of weeks old with Windows 11. Everything I've found to try with no success. Ran the Log collector program, not sure who or how I send that to support to check out.
I'm in a shared library with coworkers. Recently some files were deleted, is there a way to restore those, or see who deleted them?
Creative Cloud Desktop says I'm offline. In reality, my browser and other internet-enabled applications are working normally. What can I do? Thanks.
I have used Creative Cloud for some years, and periodically the app updates withiut issues, until the latest occasion (probably between 31st July and today); while the app updates (Photoshop, Lightroom, CameraRaw) install as normal, Creative Cloud itself fails to update with error 191. This happens on two different PCs. I have looked through the suggested solutions and tried those that were plausible to no avail, and tried the "repar" option offered when uninstalling the app, which also didn't help. My version of Creative Cloud Desktop is shown as 6.7.0.278, dated today. The log file mentioned in the "advanced troubleshooting" section shows the following: FATAL: Error (Code = 191) executing in command 'AddUWPAppxCommand' for package: 'AdobeNativeClient', version:7.0.2.14FATAL: Error occurred in install of package (Name: AdobeNativeClient Version: 7.0.2.14). Error code: '191'ERROR: Path:C:\adobeTemp already existsERROR: Failed to install UWP Appx package C:\adobeTemp\ETR2C38.t
Hi friends, a year ago I purchased lighroom and Photoshop combined of the lesser storage option. Due to my financial situation I can't able to renew it immediately now I am planned to renew but it is showing the 1 TB version which is not in my budget is there any options to get low cloud storage option which will be helpful for me
I have been using the Lightroom cloud app to store photos more long term but I'm wondering if I should move them to the creative cloud files. Is one storage option better than the other?
I am so aggravated that I don't feel like writing a professional post, so I'll just bulletpoint the stuff that drives me bonkers:Subscription cost goes up, while the apps get more buggy!CC app is an absolute joke. On desktop and online. Every single day, I have to jump thru hoops to get LIBRARIES to sync. Today, they won't sync at all. If I want to delete a bunch of photos from a library, i have to click the little trash can on EVERY SINGLE FILE. Why is that?InDesign is probably the single most unstable app in the group. It regularly shuts down anytime I try to use the text editor feature. Lately, it will quit when I'm not doing anything. Adobe, do better, or cut your subscription rate to make up for your bug-infested apps. Adobe for the most part is the only game in town, I just wish they wouldn't act like it and kill all the bugs.
Hi, this alert window was prompted by my Mac OS upgrade to 14.3.1 last week, never saw this until then.So there must be a conflict between Adobe's current CC Content Manager and the new Sonoma Mac OS. How do I patch this- Is there a place I can find the most recent CC Content Manager app and reinstall it? I've updated my main (Ps Ai, etc) apps but it doesn't fix the alert window popping up 10-20x a day.I know that in 2022 Adobe CC lagged behind Ventura OS, so is this more of the same?https://helpx.adobe.com/download-install/kb/macos-ventura-compatibility-common-issues.htmlThanks so much.
Ich möchte eine Foto-Abo Jahreslizenz kaufen. Wie lange habe ich Zeit, diesen Code nach Kauf zu aktivierenn?
Hi, I can't connect to Adobe Stock. All I see is this message: The site is unavailable due to an AWS outage. Please check back later!
Some projects were shared with me through Adobe Creative Cloud. I am unable to view them in my "Projects" folder via my personal Adobe Creative Cloud app. Does anyone have an idea about what could be causing this issue? Any help would be much appreciated!
What kind of [abuse removed] thought it is a good idea to have users REINSTALL apps in order to change languages?! Why is there no option inside the app? Why even bother having an option in CC if I have to REINSTALL anyway? Is this 1999 or what? Do I need to insert a floppy disk to REINSTALL it too?! And Adobe has the audacity to ask money for this... [illegal activity removed].
Hello I recently purchased some products from Asus that offer an adobe suite redemption code. The code worked fine and in my adobe homepage I can see I have the 3 month plan but I cannot download the programs I need from the suite. I can only download a trial or use online version. Can someone who has encountered the same problem explain what to do?Should I register my credit card?
HOla espero alguien me ayuda. Cambiare proximamente de computadora. Tiene poco que estoy subscrita a los servicios de adobe y cambiare en poco tiempo de computadora nueva. qusiera saber si tengo qeu sacar una nueva cuenta adobe y pagar nuevamente por los programas o solo con mi cuenta puedo instalarlos en la computadora nueva? gracias por sus respuestas. saludos!Miniso
Desde ayer tengo este problema, que entro a la aplicación de escritorio de Creative Cloud y me tira error de sincronización, tengo espacio libre y tengo conexión a internet, también al entrar me tira Error al instalar fuentes, no sé por qué pasa esto. Me pueden ayudar? Tampoco me deja ver información de mi cuenta en la aplicación ni en el navegador, no sé qué debería hacer?Adjunto las capturas de los errores que aparecen.
Dear Adobe, The ratio of time I spend updating CC software versus the amount of time I spend actually using it has become untenable. To be completely frank, it's a major reason why I limit the number of Adobe products I purchase.If there's a critical security issue, sure, go for it. Better safe than sorry and all that.But if it's a new "feature" I didn't ask for (and will probably never use) or just interface eye candy, please Adobe, have mercy upon us mere mortals and limit such updates as much as possible.The rarified universe of Adobe software engineers seems to have lost touch with users who are simply trying to make a living in these uncertain and troubled times.Thanks.
Processes Consolidation & Improvements Based on user feedback and our developers' efforts, we've significantly reduced the number of Adobe background processes. Some processes would continue to operate in the background & others are now optimized to run on demand, leading to improved performance. We are continuing to work on further reducing the number of processes in the future. The number of processes listed in the linked help article has been greatly reduced from the original count. Overview Adobe background processes run behind the scenes and perform several important tasks that make your Adobe apps run seamlessly. You may not always notice them, but these critical background processes work even when not using any of your Adobe apps. Some of them are meant to sync your fonts or libraries to the cloud, while some install automatic updates for your apps.Similarly, your Creative Cloud desktop app interacts with other background processes on your devic
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