The official community for the Creative Cloud desktop app.
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scammer alert : Cumputer Dukan <link for scammer removed by moderator> i paid for a lifetime software and instead this fraud gave me a free 7 day trial for subscription. i requested 2021 or 2023 software not the newest for my older mac catalina os. he sent me a reciept saying 2025 software in the link to download it - BUT it did come up as 2023 in the icon after loading. HOWEVER it does not open as software. instead, it shows a popup box THIS IS A 7 DAY FREE TRIAL FOR SUBSCRIPTION. i live in rural india. we have no cloud access and 1gb per day internet. i need software NOT subscription for a book with many illustrations. i do not have the access to internet for a subscription or cloud use. this is why i need software and adobe only sells this by 3rd party. it looked scammy (doesnt even spell computer correctly) so first, i actually spent hours in chat on adobe to purchase direct. the chat agent gave me the SAME LINK i w
Привет,У меня проблема с Adobe Creative Cloud. Приложение не запускается и постоянно выдаёт ошибку о невозможности подключения к серверам Adobe.Я уже попробовал:Проверяю подключение к Интернету (работает отлично)Изменение системной даты/времени (они верны)Разрешение Creative Cloud через брандмауэр WindowsПереустановка приложения Creative CloudНо ничего не помогло.Не могли бы вы подсказать мне, как решить эту проблему?Заранее спасибо!
I've just received a replacement Laptop from my insurers, however, instead of replacing like for like, they've given me a Microsoft Exertis Surface 15 laptop, this operates on the Snapdragon X Elite CPU. Whilst this is ok for basic stuff it appears there is an issue when trying to use all the new AI functions within PS, LR and ACR, the issue being they don't show, aren't available, damned annoying, anyone else had this issue and if show is there a work around, any advice is most appreciated.
Hey everyone,I’m running into an issue and hoping someone here has a solution. I’ve been trying to move my project files back to Creative Cloud storage, but for some reason, it’s not letting me. I’ve tried the usual methods, but no luck so far.Has anyone else experienced this? How do you usually upload your projects back to Creative Cloud? Any tips or workarounds would be greatly appreciated!Thanks in advance!
WE SHOULD TURN IT ON OR TURN IT OFF ! IS IT CHANGE THE FINAL OUTPUT ?
How can I save "Creative Cloud Desktop" (Icon) to Speed Dial*?This is a desktop PC; old and incompatible with newer updates.Opera browser
здраствуйте. у меня не открывается фото в 2025 году, помогите мне пожалуста решить эту проблему,
I recently got the newest MacBook Pro M4 and I redownloaded CC and all the apps that I had in my previous Macbook Pro with no issues, or so I thought. I keep getting errors below and read the adobe articles and all requires previous steps that I can solve, such as making sure the library is synched (it wont sync), updating CC (cant update it), etc. I can still access the apps i have downloaded on my Mac, and also have CC installed at my work desktop and everything works fine, but library is not backing up and can't update CC there as well. I am confused on what I can do, I considered manually deleting the apps but the apps are not backed up and am concered I will lose my projects and they are important on my desktop as well. I also cant download new apps on Mac such as AE, that is downloaded on the PC at work. Here are the errors I keep getting error 109 at work PC , error 108 in the Macbook Pro (which I know what it is and make sure I dont have any open app)
Hello all, I encounter an error (0xc000007b) trying to open all versions of Photoshop I can install from Creative Cloud Desktop. When searching online, I see this error is related to C++ runtime library dependencies. I am running on a Windows ARM architecture Surface Pro X with the Microsoft SQ1 processor. I have tried following instructions in forum posts installing various C++ runtime libraries to no avail, but I highly suspect that most forum responses will not apply to me, because of ARM architecture. Therefore, I imagine it is fairly important to be updated to the latest version of Creative Cloud Desktop, and then I can go from there. When trying to update Creative Cloud Desktop (not Adobe XD), I get an error code 191. Here is the relevant log output from C:\Program Files (x86)\Common Files\Adobe\Installers\Install.log. I have tried all solutions here or they do not apply to me. Info log output:FATAL: Error (Code = 191) executing in command 'AddU
I can not download acrobat, have not tried any other app. Says I do not have any available storage, I switched the destination to a drive with PLENTY of available storage but has the same issue. This has been going on for 2 hours.
Hello, I created a website from Adobe Muse for a client 6 months ago. As you know, you can access Adobe Muse when you go to account>preferences>apps tab in creative cloud and click "show older apps". But after 6 months, I had to reset my computer for some reason and I cannot see the "show old apps" option in the creative cloud I just downloaded. For this reason I don't have access to Adobe Muse. I use the Creative Cloud All Apps 100GB package individually. I watched a video on the internet showing that I can activate this feature from the admin console, but for some reason the admin console does not allow me access. What can I do? If I cannot update the website, I will be at great loss.
Hello, two days ago I got a weird error when starting creative cloud.Sth about Microsoft Visual c++,I thought I might have a bad file so I reinstalled that but then creative cloud and the apps still diidnt start.So I deinstalled all of creative cloud and the apps to reinstall them hoping to make it work again, but since then whenever I try to install creative cloud or one of the apps like Photoshop or premiere pro directly I get this error and I just don't know what to do.I have a Video to finish soon and I really need this to work... This is the error I keep getting:If anyone had this and solved it before I would be truly grateful, because I don't know what to do anymore. Here are some more things I tried:I uninstalled the apps using the windows programm uninstallerI deleted the adobe folder (thought it might not be able to create new ones when theres one there already)I reinstalled Microsoft Visual C++ (This might not be related but it showed up at the same time with a
I cannot resize Creative Cloud onscreen. This happens only with Creative Cloud, so it is not a scaling issue. The problem does not exist with Photoshop or any other application. I am wondering if it has something to do with recent updates.Adobe Photoshop Version: 26.9.0 20250724.r.15 b15e8a4 x64 (final, Release)Operating System: Windows 11 64-bit
Hello, I have users complaining that Creative Cloud freezes when trying to open/edit PDF files while connected to VPN (SonicWall NetExtender). It aslmost seems like CC is trying to reach out to the web for something and can't get there, eventually timing out. Is this a known issue, and is there a fix? Thank you in advance!
estou tentando instalar o Photoshop, em uma pasta diferente pois a principal já está cheia, porém mesmo alterando a pasta em preferências da instalação o creative cloud continua tentando baixar na pasta principal e acaba dando erro por não ter espaço
Last week I uploaded 7 Psd files at about 300 mb each without issue. When I attempted to upload a second batch from the finder a week later, the process spun for an hour and then dissapeared without copying to the cloud. I tried doing one a time. Same thing. Just spent an hour with an Adobe tech who finally advised me to open the file in Photoshop and save from there. OK. In that case, Adobe should really fix or remove the "Upload" feature in CC file uploads. Besides that, the upload process is often just plain wonky. FYI: I've only used 12% of my storage.
I am using Macbook PRO and primarly use the creative suite on a PC at work. I want to work on my home laptop since I am a freelance but the apps are not updating, and when i try to download AE on my laptop using creative cloud it doesnt work. I click and click the button but it does not do anything... Any ideas?
Enough! Creative Cloud App Updates are the pits!The word for the day is "WAITING", as in I spend so much time WAITING, sometimes with no results!I've got AT&T fiber, the connection SCREAMS! Every other software I have gets updated in less than a minute, the most in two!And worse, if I choose to cancel an update, it takes forever for the cancellation process to complete.For example, I cancelled the update to Photoshop 35 minutes ago, AND IT'S STILL DOING IT!!!I've got to leave these things for overnight, and eight hours later (MOST of the time!) it finally gets done!It has been this way from the beginning! What can't you folks find a way to fix this???I would much rather download the full program and reinstall rather than this; it's painful!Why can't we download an update installer like everybody else???Please! I just got back from a trip, I've got updates all over the place, and I'm waiting AGAIN!No other software, just Adobe!!!
AdobecreativeCloud installer disappears from disks
cannot log in to Creative Cloud anymore I no longer have any information want to view the monthly invoice for my data
The domain of the school account is [Personal information removed by moderator.] or on a different account I don't I want to know the account it's on.
Plases fix it
Hi everyone, I'm currently unable to access Photoshop or any other Creative Cloud app. When I try to open Photoshop, I first get this message: "We can’t reach the Adobe servers. This may be because you’re not connected to the internet. Check your connection and try again below. If you’re still having issues, please see our connectivity troubleshooting guide. Error code: 20400." After clicking "Try Again", it changes to:"Sorry, Photoshop has encountered an error. You will not be able to use Photoshop at this time. Please contact Customer Support and use the reference code 109 for more information on how to resolve this issue." Here’s what I’ve already tried:Checked my internet connection (it’s working fine)Reset the hosts file to defaultLogged out and back into my Adobe accountUninstalled the Creative Cloud app and all Adobe appsReinstalled everything freshLogged out and back in again after reinstall Apps are being launched through the Creative Cloud desktop app
Hello guys I have a new Lenovo Laptop, with the same plan as on my old one. I use Lightroom to edit my photos and Bridgev to organise them. I really don't know why, but Bridge is not showing up on the CC. I already tried to download it via Webbrowser, it doenst work. Do you know this problem?
Good afternoon, I have a adobe membership for photoshop and lightroom. I had the adobe onlien cloud on my desktop installed. No all of a sudden i cant access the cloud and my programs. It says it acnnot connect to the adobe servers (eroor 206). It mentions something about firewall, connectivity problems. I have never had this problem, never changed anything. tried various fixes by deinstalling and installing, but the installing fails. When connecting to the adobe server i get a bad connection or 404 message. But my internet is ok. Please help! Gr Jasper
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