Creative Cloud desktop

Hi All,Raw ... where did the crop tool go?No more listed on right strip or hidden into somehting else ...?Feb. 2025, version 17.2 Thanks

I have a paid account with a yahoo email username. When I try to run the exe file for any of the apps on my desktop, the Creative Cloud window opens up in an old gmail usernameI had years ago and prompts me to pay for a plan. Can anyone advise how to switch to my new username? I can't access any of the apps because of this glitch and I haven't gotten a resolution through customer service. Thanks!

Hello everyone,Recently I did the update from Win10 pro to Win11 pro, and the Creative Cloud Desktop app won't load the home panel, it only show something similiar to this message: "Loading the app is taking longer than usual. Restart Creative Cloud or restart your computer and try again."After reading this topic (and others similar to this) and after trying every possible solution (cleaning Windows, repairing system files, running CHKDSK, DISM, SFC, running Adobe cleaner tools, cleaning the registry, uninstall C++ distribution, disabling antivirus, etc.), I finally decided to take a closer look at the log file located at:C:\ProgramData\Adobe\UPI\Log\ECML.logIn the log, I noticed the following error:CExtensionManager::updateXManConfigFromCode: Can not find XManConfigThis clearly means the CC Desktop app can't read/write some files through its directories. This led me to suspect that the issue might be related to file permissions on the Adobe folders. Since Adobe relies on acc

hi, I'm using a business account for the adobe creative cloud team. there are two accounts in my account. an account has expired. the other is current. ancxal is logged in with the same mail. I can't get to my library. how can I transfer my library contents between accounts?

Mac Sequoia - 15.3.1.  I was not sure where to post this. It seems I had malware. BackService which was linked to CleverFiles and Disk Drill. I don't ever remenber installing Disk Drilll. I have removed all of those but when I did a spotlight search which showed this ni-NL.json. I followed link to Utilities - Adobe CC and found this. What is all of this Firefox stuff doing in the CC app? Should I delete it all and leave the 3DI folder or get rid of that too?     

as u see in screenshot ACC only showing 2 menu option i tried reinstalletion but still having this issue,whenever i restart my ACC its gives me 501 error,also because of this issue i unble to access my libreries and adobe fonts

I don't want the logo there - how can I remove it? Thank you for any suggestions and help.

In Creative Cloud krijg ik de meldingen enkel in het FRANS ondanks al de rest in het NEDERLANDS is. Hoe kan ik dit wijzigen.

I have a limit issue on my account, I got a limited access notification.I've tried to fix it using limited access repair software, recommended software from adobebut still the notification appears and I can't install other applications such as adobe lightroom and others.  I have end session for all devices, but I still get LIMITED Access!With this problem, I can't install any application, even though I subscribed to the photography plan for 1 year. This is certainly a loss for me!  I've tried various ways, but I can't fix it, including contacting the agent, but the agent doesn't even respond. Help please.

 My Adobe Creative Cloud App is showing with this red triangle symbol. I assume there is an error that needs resolving. When I open the app, ther is also an arrow symbol on the cloud icon (see below). But there doesnt appear to have any explanation of what the error is and how to fix it! Can anyone help?

Olá! Estava trabalhando a tempos em uma identidade visual e possuindo todos os arquivos salvos na núvem da Adobe e após algumas semanas sem mexer nele, não o acho de forma alguma. Gostaria de pedir ajuda a respeito disso!Era um arquivo de photoshop salvo na nuvem.

Hi, I need to use Adobe After Effects for an assignment.I've used adobe apps before on my laptop and at school computers but on my desktop (Windows 11) I seem to suddenly keep running into problems.First I try installing After Effects independently and keep running into error 206. I go through every solution, including turning off my firewall but nothing works.I get the reccomendation that I install the Creative Cloud app to manage installations and apps through there.I download Creative Cloud completely fine, but now I'm running into error 118 which is strange because my connection is completely fine! Additionally, it seems like the error keeps popping up erratically. I know 118 typically signifies a problem on the users side but this just doesn't seem right. I have a video attatched showing what I'm talking about here. Any help on finally getting After Effects to install so I can do my assignment?

Creative Cloud has been using all my bandwidth for all updates on my Windows 11 laptop for the last 2+ years. Now it has become quite annoying as it makes every other internet connected device unable to function properly. I say now as I have recently moved from Sky TV delivered by satellite to Sky Stream - TV services delivered over the internet. I have a broadband service that, in all other circumstances, more than delivers for my household's needs at average 75 Mbps. Except when Adobe Creative Cloud has updates - when everything else comes to a halt. I've looked in CC's 'Preferences' and there doesn't seem to be any way of limiting updates bandwidth use.  Am I missing something?

I was not paying so much attention to it but now I really need to work with assests across the apps. Any idea 

Norton 360 just found two trojan threats in the following 2025 Adobe CC programs: Media Encoder and Premier Pro. These 2025 updates were automatic from Creative Cloud. Please tell me how this can happen.

Actually, I already have a synced folder, but somehow it got disconnected. and converted into the normal folder  I want to reconnect this pre-existing folder. how can i do that is anyone can help 

Llevo una semana sin que me cargue mi Creative Cloud, ya intente de todo desinstalarlo y instalarlo, borrara archivos de Data, usar la herramienta de cleaning creative cloud y nada me funciona, no se que mas hacer, me retrasa mucho en mi trabajo  

Adobe, I  am getting sick and tired of this behaviour. I CONSTANTLY get errors from Creative Cloud indicating that it needs to repair (two in two days is just useless). DO not tell me no one else has this issue. I am sure many many do! Why is this error persisting at least a year on from first seeing it. The repair process requires me to completely reinstall Creative Cloud each time.There is no actions that seem to precipitae it, it just pops up the error. Is this some sort of poor upgrade path? Or just poor coding?Windows 11. PLEASE FIX IT!!!!!!!!!!!Signed: ANNOYED AND FRUSTRATED

I have an IMAC 2017 running Ventura 13.7.4 when i turn on my mac creative cloud just hangs with error message taking a long time to load relaunch, it then reloads and works fine.I have removed the app and done a new install and also tried a repair, this is after the last update 

I want to disable the creative cloud app on my iMac, but despite the settings, see attached, it continues to load, which take a good long time, when I restart my computer. (MacOS 12.7.6) 

Hi there,i am getting the following Error in my reliability monitor everytime creative cloud launches: QuelleCreative Cloud HelperZusammenfassungNicht mehr funktionsfähigDatum‎11.‎02.‎2025 17:14StatusDer Bericht wurde gesendet.BeschreibungPfad der fehlerhaften Anwendung: C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud Helper.exeProblemsignaturProblemereignisame: BEX64Anwendungsname: Creative Cloud Helper.exeAnwendungsversion: 6.5.0.348Anwendungszeitstempel: 6765b08aFehlermodulname: Creative Cloud Helper.exeFehlermodulversion: 6.5.0.348Fehlermodulzeitstempel: 6765b08aAusnahmeoffset: 0000000000083518Ausnahmecode: c0000409Ausnahmedaten: 0000000000000005Betriebsystemversion: 10.0.26100.2.0.0.256.48Gebietsschema-ID: 1031Zusatzinformation 1: 4cc2Zusatzinformation 2: 4cc2dcd9ebb36980bd38d3af31bd8befZusatzinformation 3: 11fbZusatzinformation 4: 11fbff875144e256eaffad0852ee1ab4Weitere Informationen über das ProblemBucket-ID: ae5db75dd46abdbba51e2b4d7764231a (1521701335813333

Help,I UREGNTLY NEED TO UNISTALL ALL ADOBE PACKET BECAUSE ITS RUNNING ON THE BACKGROUND AND IS THE CAUSE OF CRASHINGMZ ASSUS EVERYDAYEACH TIME I TRY TO UNINSTALL IT ASKS ME TO LOGIN AND NOTHING HAPPENS!

I am a Creative Cloud member. I use a Mac.For some time the apps for Illustrator, Indesign, Photoshop and Premiere Pro have put duplicates, one older, one newer, in both the Creative Cloud desktop app and on my hard drive. All of them update regularly and seem to work normally Is there a reason for this? Can they just be deleted with no issues?Cheers, Jim

Waar vindt ik de UPDATE-functie?

This is not my problem. I use the latest version of cloud but had an old licence that was 8 years old. In the old licence there were old programs like MUSE included. The licence had been changed from Adobe. I did not want this and now in the new licence there is MUSE not more included. When I start Muse I get the information that I have no licence. How can I get my old licence back where MUSE was included.