The official community for the Creative Cloud desktop app.
Recently active
I just got back from holiday, loaded up my work machine only to find I now had two versions of every single Adobe program installed, the old 2024 and new 2025 versions. I've never used Auto-Update so this has never been an issue, but had enabled this some time before going on leave. I had a look through settings to find the 'Remove previous version' button only to find that I had to do it separately for each program.Having that option separated for each program is obviously a necessary function for people who need an older version of a select number of programs, however I think it would also be good to have a button somewhere that enables 'Remove previous version' for all programs for when that isn't required. Just a thought.
Creative Cloud Desktop recieved an update this morning. Trying to install Premiere Pro (Beta) and it's nowhere to be found within the app. Can't find it via weblink either. Seems this new version didn't seem to pass any kind of QC at all:
Hi! I was previously using a work account to access Creative Cloud and apps. The account has since been deactivated and i'm having issues loggin in to Creative Cloud on my Ipad. When i open the app, i click to sign in....and nothing happens. When i try to access Photoshop, i get a Sign in Failed message. Originally was having the same issue with my laptop but managed to find a solution for that but no idea how to resolve on the Ipad. I no longer have access to the email/password for my work account and it's been deactivated. How do i go about changing my login credentials on Ipad to no longer use this account? Thanks!
supuestamente esta version viene con un rediseño de toda la app pero a mi a veces me muestra el rediseño y otras veces me la muestra normal como siempre no entiendo bien que esta pasando...
This problem only just started. Photoshop Generative Fill is now greyout as well but Neural Filters work. My version on my Macbook laptop work fine so I assume its something to do with Windows 11. I have disabled all virus checkers including Defender but that made no difference and I have re-installed creative cloud twice. Any help is welcome outwise Iwill need to cancel my subscription because I cannot load any updates to my apps.
creative cloud app looks so blurry and getting slow while opening. it lags on the intial stage and afterwards its working properly for a while, then again looks blurry in sometimes. also attached screenshot with this thread.
Does anyone out there actually like the new Workfront interface? Every time I go to WorkFront, all the projects are twirled open, and I have to click the > to close them. And because it is now in a window, you have to expand the window since all the tasks are open. It is a total waste of time.Dear Adobe,Please, please, please go back to the way it was.
Many of us have machines at our office, our own machine at home, and a laptop for when we are in the field. Please consider allowing three machines for installs rather than two. This would alleviate the stress of heading out to the field for a few days and having to remember to deactivate one of my other machines to update my files and apps on the laptop before I go. The hotel wifi where I often find myself are not sufficient to download the large media files I need when updating folders. It can take hours. I'm sure there are other creative ways to verify that I am not sharing my license besides the two machine limit. Thanks!
Surely I can't be the only one who shakes their head a bit anytime they open up the CC Desktop app? There was a time when it was fairly useful, and looked as if it were made for the professional customers Adobe depends on. Not today:It'd be one thing to have the Home and Apps screens set up as they are now if we still had the option to customize it. But there's no way around it, leaving us stuck with a cluttered interface crammed with the equivalent of in-game advertising, despite paying for the privelage via our monthly/year subscriptions.
Allow administrators to see the names of devices where a user has activated Adobe products.
Sync Settings was such a great feature, I really don't understand why it has gone, it makes sense to have it considering Creative Cloud is a subscription based software which allows you to use your license on any computer. I've recently had issue with my MacBook at work so I have been given a temporary one to use, if we had Sync Settings available I would easily be able to continue working without much disruption to my day but now it has gone I'm having to setup each Adobe progam with my user settings. I did use the export user settings via Illustrator and Indesign but the when I try to import the settings I get an error message, 'Settings in the file do not match the current locale. Settings were not imported.' This isn't helpful so I now I have to set them up manually, which is such a waste of time!
We have lately purchased Adobe for our company. So far I had all my files on my desktop in seperate folders according to the manufacturer we are working with. Lately I uploaded all my files to Creative Cloud so my colleague is able to access to it when he needs to check some data so I shared ONE big folder with him and put all the manufacturers' name in seperate folders. These separate folders have subfolders and even those sometimes have subfolders. My problem is that when I open the Creative Cloud app all these folders and subfolders are opened on the left bar, creating a looong list. If I want to look for a manufacturer I either need to scroll down or close every single folder one by one. It is really hard to stay organized! I am working on Windows platform for many years, we can call that "I'm not used to it" but let's admit this is not ordinary. People who upload a folder and name it usually know by name what the folder includes. We do not need to see every detail of all the folde
It shows 'No internet connection' in Plugins section of Creative Cloud Desktop even I am connected to internet. I can update CC apps but whenever I open Plugins section it shows No Internet Connection. I have restarted my PC twice and restarted CC desktop app more than 3 times and signed in and out also but still shows me the same error. I have also did the Hosts fix and disabling firewall and still gives me the same error.
Hello, I have an Adobe Photo Cloud subscription and now get the message that the cloud storage is no longer sufficient. I can't find a central point anywhere where I can view the cloud storage and delete data and files if necessary. I mainly want website journals, where the data should not be so large. I ask for support how I can manage my cloud storage.
after I login it's show me this errorI have try turn off firewall and windows security but still didn't workhelp.
mit dem beim Start gezeigtem Popup: Nicht wieder Anzeigen wird absolut ignoriert. Will ich nicht und brauche ich auch nicht.
Hello . I need after effects cc 2018 version. How to download this version?
when i try to sign in it dosent let me and says you were signed out of creative cloud. please sign in again to continue using adobe apps. even tho i did
to the dear developer teams: hello my wish and request is: please add an option / feature to be logged in with 2 different emails and 2 different computers to 1 account with 1 subscription plan hope it will be added soon thank you
Help, I'm Not able to save to one drive.
Hello! I want to remove a folder which is shown in the attached file
Creative Cloud made an auto-update and installed a new background process on my mac called "CCX Process". Soon after I received this notification my WiFi connection broke, and nothing would fix it. Apparently, this has been a known issue with Adobe's Cloud Updater for 4+ years now, and apparently you still haven't fixed this. https://community.adobe.com/t5/download-install-discussions/creative-cloud-installer-breaks-internet-connection/m-p/12751695/page/2 https://community.adobe.com/t5/download-install-discussions/the-creative-cloud-app-crashes-the-wifi-network-any-ideas/m-p/11027642#M77725 The only thing that fixed the issue was rebooting my machine. Not sure if this update bug is going to be a regular occurence. I hate how your software mucks up my machine and install processes without my consent. You should give users a choice of what processes to install and whether to make updates automatic or manual. The intrusiveness of your software is one of the reasons pe
Hi, I seem to have a duplicate creative cloud folder that I am unable to remove/delete. I have tried signing out of Creative Cloud as well as ending all the processes I can see for Adobe but it still stays there. When I try double clicking on the folder an error shows, this is attached but my email address has been removed, not sure what the other numbers and letters are for, some sort of unique identifier (just incase I have blurred some of the info)? How can I delete this as it's annoying having this on my desktop. Thanks
Hello! I need to remove a folder which gives an error message when clicked on the folder See the attachment which shows the folder (highlighted) on the left-hand side and the error message Please help
I subscribed about 10 days ago and from this day until now every time I enter my profile it says“ unable to load your plans “I have sent an email but I didn’t get a response until now. Does anyone have an idea of what should I do?
Remix with Firefly Community Gallery
Thousands of free creations to fall in love with and remix in Firefly.
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.