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I have two network connections active on my PC. One is a wireless connection that provides internet, whilst the other is a wired ethernet connection that connects to a local private network (no internet available on this network). The problem: Adobe Creative Cloud app always wants to connect to the private network resulting in 'server not found' error. If I unplug the ethernet network cable, Creative Cloud connects to the internet using the wireless connection and everything works normally. The question: How can I force Creative Cloud to ALWAYS use the wireless connection and not try to connect using the ethernet port..? Thanks for your help.
Recently someone brought to my attention that the school I study at provides significally discounted adobe year licenses. However, so far I had been working with a monthly adobe student subscription under a private email adress based account with important cloud stored projects. Is it possible to activate the school's yearly license on my existing account? Or otherwise, somehow link the two accounts? The yearly license does not come as a redeemable code. Thanks you for reading and possibly replying!Bas
If you have a trailing space in a file name such as "testfile.doc " Creative Cloud won't sync the file and doesn't tell you the error. If you remove the trailing space, it syncs fine.It also won't sync file names that have certain special characters that work on the Mac, but CC won't sync them.Core sync 6.5.3.1CC app 5.9.1.376Platform MacPlease fix this bug.And a question: what is CC built on? Windows? Linux? Mac?
Can't delete files from my creative cloud files. I saved my LC catalog files to the Creative Cloud and now I can't delete them. Any idea?
I am unable to see some of my photos and folders in the creative cloud app but i can see them on my laptop Please help,Miles
Creative Cloud won't load, taking longer than usual to load. It gives a reboot warning. I just got the app and I don't know how to fix it.
Sometimes when I open my desktop app on my mac there are only a handful of files listed. If I click "open sync folder" and pull up a browser view, I can then see all of the files. But from there I can't open them in my apps and work on them (on my ipad or computer). Where are they going and how can I reset or sync this?
I don't recommend this for everybody, but it worked for me, I kept getting the error 105 code. I tried every suggestion ti fix ir, nothing worked. As a last resort, I colsed CC. Then went to library/adobe/application support/caps/hdpim.db and deleted it. Went back and restarted CC. The error 501 code appeared briefly, disappeared, and CC continued to load. Everything worked fine. I was able to install everything. CC put a new hdpim.db in the caps folder.
While trying to launch any Adobe desktop apps, I continually receive the 'You’ve reached your device activation limit.' I have gone into my Creative Cloud account and clicked 'End all sessions' multiple times but when I go back and try and login in again, I get the same error. If I understand correctly, the limit is two computers. Does the limit also include mobile devices? I have my account activated on my old laptop -- still in use, my mobile phone, and I'm trying to activate on my new laptop. Does this setup exceed the activation limitation? And even so, I'm disconnecting all sessions so why am I unable to connect from new laptop? Thank you.
I have had Creative Cloud for years and all of a sudden it does not list photoshop as installed and I did not get last automatic update. Why? Should I re install photoshop?
SINCE ADOBE UPDATES RENDER A SYSTEM PRACTICALLY UNUSABLE WHILE IT UPDATES, YOU'D THINK THE GENIUSES AT ADOBE COULD COME UP WITH A SIMPLE ADDITION OF A SCHEDULING OPTION FOR UPDATES. THIS HAS BEEN IN THREADS MUILTIPLE TIMES. GET IT DONE!!!!!
Hi, I'm just new to Creative Cloud Adobe Apps.I already create several adobe files and save it in cloud. Its appear without problem in web based folder and creative cloud desktop apps folder. But not in windows creative cloud folder. The only file appear in this folder are _Cloud documents files. Please help me to find the cause and how to reslove it. Thank you.
What happens to my files in the creative cloud if I can't renovate my subscription? Do they just disappear or do they stay linked to my account? I can't renovate my Photoshop subscription at the moment, so I wanted to make sure that I don't lose everything, and that I can just pay again for my Adobe subscription later on and find my old files again. Thank you for your help!
Boa noite, nao consigo soncronizar o Creative Cloud em meu iMac, por error 105. Nao consigo fazer download dos softwares que estou pagando! Ja fiz os 2 passos para correcao e estao OK. O terceiro passo ja nao consigo, sou designer, poxa...
reset the cc desktop app by making sure it's in the foreground, then press:Win: Ctrl + Alt + RMac: Cmd + Opt + Rif that fails, repair per https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.htmlif that fails, uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging and then reinstall using*if that fails, do a clean cc install carefully following each applicable step:uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.htmlthen uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messagingclean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.htmlcheck for, and if available, update your osif windows is your os, repair all ms visual c++ versions that can be repaired (use
The Creativ Cloaud Desktop App causes high CPU load, while no CC App is running.What I did so far as suggested on the support page:- logged of from my account within the CC Desktop app- uninstalled all Adobe CC software- uninstalled the Creativ Cloud Desktop App- download the latest CC Desktop App- reinstalled it and all other CC Software I usually needStill constant CPU load between 20 and 30%Any solution?Regards, Otto
I am not able to check Creative Cloud apps / updates - always get the message ' Your apps are taking longer than usual to load etc. '. For me this is 'usual' for months, if not years. The only time I can get a peak on updates and other Creative Cloud Desktop app information is directly after a restart. Updated the app several times, removed it, reinstalled it, repaired it - all without any succes. I work on a MacPro / MacOS 12.6
I followed all the steps sugested by adobe in the link bellow, and don't work. I can't see or either install any of the applications. I am using the Windowns 11, anyone with this issue?(https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html?product=Creative%20Cloud%20Desktop&product-version=5.10.0.573&mv=product&mv2=accc)
In my "creative cloud" I have had the problem for some time that the cloud activity icon does not stop.The circle with the blue arrow in the cloud is constantly in action, even though all content is synchronised. If I stop the file synchronisation and then restart it, everything is OK. The icon stops working.Does anyone have any ideas as to why this is happening? It occurred during one of the last updates.(windows 10 system)
Need a Solution to this issue. Problem:For the last 6 months, whenever I try to update or install new app, i click on 'Try' & the infinite loop of loading starts. I have to shut down it from task manager. Solutions that I tried & didn't work: Deleting files from C:\Users\Username\AppData\Local\Adobe\OOBE Repairing & Reinstalling all Visual C++ files. Uninstalling by creative cloud uninstaller and reinstalling it. Running CC as administrator AdobeCreativeCloudCleanerTool AdobeLimitedAccessRepairTool The same issue was found on my another laptop and also in one of my friend's computerFYI: I've no internet speed issue. (55 Mbps wifi line)
Hello ! I've got a problem with CC since almost 2 month: i can't open it, it keeps loading for so long...I tried to uninstall it and install it again but still the same problem... I tried to repair it, but the processus is stuck at 2%, saying "Trying to connect to server"... By the way, my internet connection is perfectly working... I can't update my apps and it start being a problem here... Thanks so much for your help. Nicolas
Same issue here too. Brand new computer...just trying to get the Creative Cloud app to work correctly. It gets stuck on the "updating creative cloud" and eventually gives me the error message below. I've uninstalled, reinstalled, restarted, deleted files from the OOBE folder... \
I just bought an Adobe subscription for the second time in my life. The first time I bought an Adobe subscription was a few years ago. I always used to think, 'If I can crack it, why bother buying a subscription?' However, compatibility issues started to increase, and cracks don't last that long. So, I decided to purchase a subscription. You might assume that buying the subscription would allow you to use all programs without any problems, right? Wrong. Adobe has so many crashes and issues that it's not even worth buying the subscription. Don't listen to people who say it's cheap. Don't. Your money is valuable, make it count. Don't waste it on this company like I did. You'll encounter the same issues whether you have the paid subscription or the cracked version from YouTube. I hope this is the kind of message you needed to read today.Have a great life.
Your Help desk does not know that this feature existsAfter many hours trying to remember which app I had used to show my Libraries (created in Illustrator) as a slideshow the so called experts on your Help desk assured me that there was no way it could have been in Creative CloudI forgot I had used the app on my IPad Pro to view this slideshow and I was racking my brains as to how I had used it .I knew it was only a few months back but thought it was on my MAC LaptopThe people on your CC Help Desk should know this option is availableAnyway I have remembered and it is thereIt is a great feature and you should consider making it available on Desktop and Laptop versions of Creative CloudBest RegardsAlyson Kesselalyson.kessel@gmail.com
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