The official community for the Creative Cloud desktop app.
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I have spend several days trying to figure out how to migrate my personal Adobe Creative Cloud account over to an Enterprise that has become available from my employer (Educator). But I haven't been able to find any clear procedure on how to do this safely. I had a few chats with Adobe help, but they didn't provide me with much detail. I'm unclear what I'm at risk of losing when I migrate. And how to protect my existing setup.- will I lose my custom settings & colour libraries (Photoshop & Premiere in particular)?- will I lose filters/luts previously installed?- is it reversible if it doensn't work? Appreciate any suggestions.
It looks like I have to upgrade from Mac OS to run the latest versions of CC...for Mac, that is Ventura. Just checking compatibility issues, if any. Thanks in advance!
Creative Cloud.exe - System Error, The code execution cannot proceed because MSVCP140.dll was not found. Reinstalling the program may fix the problem. (Click OK)The code xecution cannot proceed because VCRUNTIME140.dll was not found. Reinstalling the program may fix the problem. This came up today out of the blue when I try to open CC. I try to uninstall and it says "Couldn’t uninstall Creative Cloud for desktop. You still have Creative Cloud applications installed on your computer that require it." And I tried to uninstall photoshop, illustrator but, it will not. Any help is appreciated. Step by step instructions please! Samsung galaxy powerbook2 360
Why this folder "C:\Users\ACER\AppData\Roaming\com.adobe.dunamis" stand for?It contains so many folders and large file. I don't no why and is it safe to delete?
So I downloaded cc a week or so ago, launched it and installed a few programs and messed around with photoshop for a bit. But now when I try to open the desktop app it won't launch at all, I've tried running the program as the administrator and it still won't start. I've looked around at previous discussions and have tried following instructions, but the uninstalling program won't even launch at all either, I'm kinda stuck here for ideas.
Trying to work in Photoshop and keep getting a message:Can't open creative cloud on my laptop. Can't access it online.Any help appreciated.
I am trying to install Lightroom Classic on a Mac Mini, M1 running Max OS Ventura 13.2.1. Both the creative cloud and lightroom applications download but when I open either the following error messages appears: failed to start CoreSyncCould not create ~/Library/Application Support/Adobe/CoreSync I have given access permissions to both Lightroom and Creative Cloud apps under Privacy and Security settings but no effect. Apologies if this has been asked before but I have searched the forums without success. thanks in advanceMike
I have fixed this issue in the past by modifying the serviceconfig.xml file running Monterey, and any OS prior. Since upgrading to Ventura, the serviceconfig.xml file is no longer available. Anyone have a fix?
Found an issue with the CC Desktop app, where the wrong version number is shown for an app. In the screenshot, CC shows I can open Lightroom Classic 12.1, when I have 12.0 actually installed. The 12.1 is the version of the available update. It seems to me that the version number shown in the CC app's left panel should be 12.0, corresponding to the installed version, and maybe below it could indicate something like "update available" or a button saying Update to v12.1. Screenshot attached.
I am a freelancer working for an organization. So am I allowed to use an individual plan or am I supposed to use a business plan?
I purchased my Adobe CC subscription from a reseller in September 2022. Several times since then they changed my profile for no reason and the account trial timer was set up. I have asked them several times regarding this issue and they said that was their server issue and they were trying to solve it. For last 1 month, they have been non-responsive, they don't respond in messages, they don't pick up my phone calls and I am stuck with the trial ended profile unavle to work with Adobe Products. I have tried reaching Adobe Customer Call Centre, but they told me that they cannot take complain against reseller as they are the support team, they only can support regarding the applications, not the subscriptions.I am totally frustrated with this, either I want a refund for the remaining months of this subscription, or get untroubled experience with my account. I will not definitely renew my subscription with my current reseller.
I purchased, downloaded, and installed Adobe Creative Suite 2023 on my MacBook Pro. I received the following alert when opening each software...Your Photoshop license has expired.Contact your IT administrator to maintain uninterrupted access to Photoshop.Is there a way to download the 2023 Build instead of the Cloud version?
I wanted to open creative cloud when I found the error page saying I need to reinstall it, so I did so. When I opened CC again, I found out that the same page just came back up. I kept reinstalling but that page kept coming up. Please help.
I wanted to install Photoshop on my new computer VIA CC but it couldn't open as it was 'Damaged'. I followed the instructions and reinstalled CC but the same message appeared I kept trying again but failed as the same message appeared.
I recieved an email from Adobe Customer Research titleed "Earn money for offering your feedback to Adobe" Typed in my Birthday and my system shut down. Keith
Hi All,I'm currently experiencing the above issue when opening up CC or trying to access Photoshop on Mac. I have tried the solutions outlined in: https://helpx.adobe.com/uk/download-install/kb/adobe-sign-in-loop.html for both the 2019 or newer (see attached screenshot for error message) and 2019 or older CC versions with no success. Any ideas? Thanks in advance.
Trying to sign into my School account but keep getting the error: An error occurred SAML Response does not have Success status code. Please check the saml2p:Status element.tried everything and dont know what to do.
So I'm signed in through an organisation (university) and whatever solution I try (and I've tried pretty much everything I can think of and what I've seen on here) Creative Cloud is stuck on 'loading creative cloud' when I open it up. It has installed correctly (I think) and I've reinstalled it many times and even used the clean up tool to remove everything and start again. Interestingly, I thought I'd try to install it on my laptop (Macbook) through the same account and that is working completely fine. So it must be something to do with Windows 10 or something. I saw a guy find a solution where you change the name of a .dll file but that hasn't worked. My university don't know either... Any help?
I had tried some ways that Adobe suggests including delete and download again, fix hosts file, delete the content of OOBE files. However, it still doesn't work for me. May I know do anyone have any idea how to fix this?
I have a problem that I'm unsuccessfully trying to resolve with Adobe support (Seniors and Leads) for over a month now. On a DELL Presicion desktop workstation, after installing the current version of Creative Cloud on a freshly installed Windows 10 with current updates, Creative Cloud.exe starts and within tens of seconds, eats all 16GB of my RAM. To the point that applications crash and even graphical drivers need reloading. All I can do is to shoot down the process before the system becomes unresponsive. Yes, we tried installing CC in several ways, both with the online-dowloading installer as well as with the offline installer. I had a clue that this could be tied to my system being 7 years old, although it would be a surprise considering that it was still powerful enough and was running CC for years. After a month spent on support calls from Adobe without any result, I finally got a new Precision today. Note that this is an ISV-certified workstation
bonjourmon application creative cloud bureau ne s ouvre plus. ( la roue tourne mais rien ne se passe )j ai déja rencontré ce problème et j'ai essayé tout ce qui est préconisé par adobe. désinstalation impossible ou tentative de réparation.CC CLEANER ADOBE ne résoud pas le proplème .j'ai été en relation avec un technicien ADOBE.J'été dans l'obligation de formater mon PC. cela a fonctionné un certain temps.Quelqun a t il déja renconté ce problème?WINDOWS 10 64 BITS
So when does Adobe rewrite the Creative Cloud app for Windows in a format that doesn't run countless resource-hogging services and literally cause 8-core processors to hang and stall? Because when I uninstall it, my gaming laptop (only used for content creation) runs smooth as glass. Running the Creative Cloud app is like grocery shopping in a 34 ft motorhome... sure is has a lot, but just to drive between stores and park is an overloaded nightmare.
My Creative Cloud Screen is not in full Screen. The right hand side of the page is cut off. Help,Cindie Martin
i resent ever having to use adobe products. its the last thing i want to see on my start up taskbar. why does it keep returning? makes me want to use the software even less!
I'm using a PC running Windows 10 and I have never had successful, fast, or resonable time syncing. When will Adobe fix this? I have to wait hours sometimes for one png file to sync. Why?
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