Creative Cloud Services

Hello,the last few days , whenever inexport a video from premier pro to my creative cloud folder is not syncing. while i can find the video on my laptop whenever inopen the exact same folder from my iphone or ipad the video is not there. i used to do it with both photos and videos and it was always working normally. How can I solve this problem?

 I am trying to save my pdf downloads from safari and chrome directly into my creative cloud, but it will not let me save them because it's not authenticated, but when I click the link it just opens the app. How do I make it possible to save a pdf using the print option in chrome? Can I use creative cloud options in chrome using the print feature? Do I have to save a pdf of invoices a different way? thank you all so much. 

Bonjour tout le monde,Si je crée un portfolio avec Adobe et que j'arrête mon abonnement, est-ce que mon site reste en ligne et accessible sur Internet ou est-il supprimé ou alors ne figura plus sur internet ? Merci d'avance pour vos réponses ! 🙂 

Just several minutes ago, Adobe just laid a hand on me telling me I have unassigned licenses! What does this all mean? Because I never got this notification before! I'm not an administrator, I'm using the Individual All Apps Plan on Creative Cloud! What should I do?

Hi, i am trying to cancel my subscription which shows as an annual plan, paid monthly. I have been subscribed since 2021 and it is now 2023 and it is saying I need to pay $100+ to cancel for the remainder of my plan. how do I find the end date of my annual subscription as to cancel it there and then?

When I try to enable syncing, it says "Could not enable sync." I've tried basically every forum about this issue but none seem to fix mine. My Adobe plan should have 80GB of storage but when I go to the Creative Cloud website it shows 0 bytes available. Would very much appreciate any help!

Hello, Yesterday I just bought the Adobe Creative Cloud All Apps (20+ apps) from an online store that has a third party seller because it was on sale.  Yet most of the apps (especially Photoshop and Illustrator that I really need) are asking me for a trial use or to buy them (and I already bought them!).  What is going on here???  So I didn't directly buy from the Adobe website.  However, my account mentions that I am on a Free Plan membership and my serial number I got says that it is already in use but somewhere else it says it's an invalid format.  So NOTHING really mentions that I already purchased this product and I can't get ALL of the apps installed that I should be able to have.  I've looked around and somewhere people have said if I try to cancel a subscription (that I can't prove), I will be charged again.  I just want to use my product and ALL of the apps!!  Help!!

I am unable to access or use any of my apps without signing in. When I sgin in, it goes through and then immediately asks me to login again. This is the prompt I get. I have tried restarting, I have tried resetting password, I have tried 'repairing' the creative cloud app. I am not sure what to do. I even tried this process from another post and it did not work."Mac: ~/Library/Application Support/Adobe/OOBE/opm.db and trash it.Enable user library: http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html.Launch CC desktop and try to sign in."I also tried renaming the OOBE folder to OOBE_old and that did not work. I am desperate to have this issue fixed as I will not be able to work without it being resolved. Thank you for any help on the issue!

This seems like such a basic thing and I'm baffled that I can't find any concrete answers to this issue. I often need to embed files from one Adobe app into another app. For example, I'm trying to embed a Photoshop file into an Indesign file. I can't find a way to do this within Creative Cloud. The Photoshop file is saved on CC. However, I can't place it within my Indesign document from CC nor can I easily copy it into my CC library. As far as I can tell, the only way I can embed the document is by downloading it to my computer and either uploading it to my CC library or linking it from the computer. Since I use two different computers regularly, I prefer a cloud storage option. Am I missing something or is it actually impossible for me to work fully within CC to place one Adobe document in another?

I just updated to MacOS 13.3, and I am now getting messages saying that CCXProcess has crashed when I restart the machine. Any suggestions on how to make this stop happening?

Every time I restart my Mac (Ventura 13.3) the ccxprocess crashes. It doesn't seem to affect the CC app but it is quite annoying. Error dump: This process always crashes on restarts or after updates (such as in this case when system updated to Ventura 13.3.1 -------------------------------------Translated Report (Full Report Below)------------------------------------- Incident Identifier: 1F482E3A-3119-4E90-B247-77A8DF528DD7CrashReporter Key:   F728258E-5C64-8543-0230-7BC5793BD82EHardware Model:      iMac19,1Process:             CCXProcess [1137]Path:                /Applications/Utilities/Adobe Creative Cloud Experience/*/CCXProcess.app/Contents/MacOS/CCXProcessIdentifier:          com.adobe.CCXProcessVersion:             4.14.2-2 (4.14.2)Code Type:           X86-64 (Native)Role:    &nbsp

Great advice now tell me what to do if I have orphaned adobe apps like photoshop, 2 version of dimensions, 9 versions of substnce 3d, illustrator.... and when I try to "uninstall" then I get a nasty popup that says:  specified product is not installed on this machine. Please quit the installer and start over and all the produc ts are still there???  Then if I run the uninstall tool ands select uinstall all (option 1) and select uninstall all from the list of 32 adobe products and upon rerunning it shows only fix host so all the apps should be uninstalled....But no I still have two versions or dimensions, nine versions of substance 3D, and several others still in the apps and features they are all still there and are still launchable??????

My adobe account linked to the email adress from my school recently expired. I can still login with the same email adress in all adobe services, but the Portfolio site I was working on is not visible anymore (because I don't have the option to login for company use, only for personal use). Would there still be a possibility to transfer the portfolio site from company use to personal use (as it is connected to the same account)?  I can still view the published portfolio website. Put quite a lot of work in it, would suck if it was gone. Thanks for help!

hello everyone, I have deleted my adobe portfolio website, however the link is still showing on google and takes you to an emty page. this is annoying because it pops up before my actual website. I was wondering if there is a way to stop it showing on google? thank you in advance.

This account is a few months old.I've made maybe 10 illustrator files.And here's CoreSync.exe sitting on 1.1GB of RAM.  I haven't used Illustrator since rebooting, and it's not the first time it's done this.I wouldn't mind it using e.g. 1/32 or 1/64 of the system's RAM, but it's not actually doing anything.Then there's the AdobeNotificationClient, AdobeUpdateService.exe, etcGuys, it doesn't take this much time, or this many resources to check if:A- my license is validB- there's anything to syncC- there's anything to updateThen after opening and closing Illustrator, it pivots to downloading 1.6gb of updates.If it was already sitting around doing nothing, why wait till I'm done, and moving on to a new task, before hogging all of my bandwidth.A few minutes laterCrossing my fingers for a time when there's are enough opensource disruptors that Adobe is forced to step up their game and drop the heavy handed act. It just feels user hostile, tbh.p.s. this doesn't show up until you hi

Tenho um plano porém os aplicativos instalados estão de forma gratuita.

I have five questions regarding Adobe Portfolio  1) With only 1GB per video file, is there a limit to how many videos can be uploaded?  2) Can more than one editor work on the website?  3) Will the number of visitors affect the bandwidth?  4) Will it work for a video website?  5) Is there a limit to how long the website will be active? 

I have had this problem for a long time now. I cant download any programms in the creative cloud, it always says, that I don't have enough memory, even though I have more than 200 GB available. I tried re-installing the creative cloud, creating new folders and I also waited months for new updates. Still, it doesn't work. The Support Chat-Bot says I have to make more space, but I don't think Adobe programms take 200 GB.Maybe anyone knows what to do or has the same problem?

Most of my libraries from creative cloud just disappeared. Not sure when or how, but they are just gone.I had files for our entire company from May 2020 to now saved on there in libraries. How could this happen? Seems to have happened when 2023 apps were installed. Online doesn't have libraries either. 

I have just retired from my university role and and thus lost my academic CC account. Now I have a full personal CC account. How do I transfer my Adobe Portfolio editing capabilty to the new account?? Grateful any help - or the means to talk to a human being in Adobe. Kevin

We started using CC libraries for our design team two months ago, and since then, I've run across a lot of sync problems.On a Friday afternoon, the primary admin account updated the assets.On a different computer on Monday, the aforementioned assets are no longer visible in the primary admin account. I believed that a sync would take place after three days. Did the exact same work on Monday to meet the deadline. Libraries were updated. Then Tuesday arrives, and all the adjustments I made on Friday began to overlap with the work I completed on Monday.Does anyone know how long it takes for new assets/updated assets in a library to become effective or visible in other users' libraries?

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Hello, I'm having some problems with the library sharing. My colleague has shared with me two libraries- one of them works just fine and has all the elements inside, the other library with only one element inside it, the other elements don' t show.I have tried signing it and out a couple of times and my colleague has sent me the share link a few times as well. The same problem. Other colleagues have the same library and it works fine. We cannot find out what the issue is! Please help 🙂  thanks! Lynn

Hello Creative Cloud Community!I hope you're all doing well. I would like to seek your wisdom and experience in a matter concerning Adobe subscriptions. I am currently on a monthly payment contract for a one-year Adobe Express and Lightroom plan with 1TB of storage.I'd like to purchase a one-year Adobe Creative Cloud subscription from a reseller, and my desire is for my existing Express and Lightroom plans to be canceled upon activation of the new Creative Cloud subscription. I understand that if I purchase the Creative Cloud subscription directly from Adobe, it will cancel my current plans. However, I am uncertain if the same applies when activating a subscription purchased from a reseller.Has anyone encountered a similar situation or have any insights on this? I would truly appreciate your input and guidance to help me make an informed decision about my Adobe subscriptions, specifically regarding the cancellation of my existing plans when activating the Creative C

Hi. * updated to Ai 2017.* Logged out of CC account* Restart PC* Logged back into CC account* Libraries shows online* Libraries not loading in AI.Can any one please tell me why my library is no showing in AI. I am logged in. I have already tried logging out and closing AI then start AI and log in.It remains the same.Anyone?