Get help and support for your membership services.
Recently active
Good Morning CC Community!The past few days I have been unable to get my creative cloud app to sync. I tried everything method I could find on this forum and on the internet. I contacted support and shared my computer to only watch them do everything I had done to try to fix this issue. Good news though, if you've tried everything else and still looking for an answer I have one for you. First I uninstalled Creative Cloud.I deleted all the Adobe files in my utilities folder: Adobe: Application Manager, Creative Cloud, Creative Cloud Experience, Installers, Sync Then I deleted this whole folder:/Library/Application Support/AdobeIf you have extenstions installed within certain apps besure to back those up:/Library/Application Support/Adobe/CEPI think those live primarly there and when I dropped them back in and launced the app they still worked.I did not remove the applications themselves just the support files. You will have to reinstall all the applications when you
J'ai récemment obtenu mon certificat de scolarité j'ai du payer le plein tarif pendant 2 mois est il possible mainmettant que j'ai mis à jour mon certifia de scolarité d'avoir un remboursement sur ces 2 mois à 29,99 € au lieu de 19,50 € ?
I have a new Lenovo Legion PC laptop after many years with an old Asus.. On my previous laptop computer I had a Creative Cloud Files Folder. I worked with Photoshop, InDesign, Illustrator, Dreamweaver, Acrobat, and more.On my new Laptop with the Creative Cloud app installed, there is a Creative Cloud Files folder but nothing in it. When I try to read about this, it's confusing. Are all files going to be only in the cloud web now? Even InDesign? Will there be nothing in the local folder? Thanks for any advice.
Hello, We are looking to find a cloud storage solution for our marketing business. A majority of our files are creative files, but we do have some standard business file types like word documents, excel documents, etc. With adobe providing so much storage per user, this seems like the best fit since creative files are so big and all other cloud providers charge so much for storage.Currently, we have 4TB of data and seems we are adding about 1TB a year.My questions are:Is anyone else using Adobe as an organization-wide business storage solution?How do you create an organization-wide shared folder that automatically gives users access if they are apart of the organization?
Hi, I am getting Adobe Creative Cloud desktop app file syncing error or its continually showing syncing, because of that I cannot access Adobe XD files saved or shared on Creative Cloud.Screen Shots shared. Kindly support or help it’s urgent and important.
????Exit Code: 184 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 2 error(s), 1 warnings(s) FATAL: Error (Code = 184) executing in command 'MoveFileCommand' for package: 'CoreSyncExtensionInstaller', version:5.10.2.1 FATAL: Error occurred in install of package (Name: CoreSyncExtensionInstaller Version: 5.10.2.1). Error code: '184' ERROR: CopyPrimitiveEx | GetAnyOperationsAborted failed with error: 0 ERROR: CopyPrimitiveEx | GetAnyOperationsAborted failed with error: 0 WARN: Unable to move file at "C:\adobeTemp\ETR484F.tmp\5\CoreSyncExtension\CoreSync_x64.dll" to "C:\Program Files (x86)\Common Files\Adobe\CoreSyncExtension\CoreSync_x64.dll" Error 32 The process cannot access the file because it is being used by another process.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it. ----------------------------------------------------------------------------------
Hi, I am trying to embed a Mozilla Hubs room into my Adobe Portfolio page but it says "This embed code is not valid". Is it just not supported or does it need tweaking maybe? This is what I am trying to add:<iframe src="https://hubs.mozilla.com/g93Y8Do?embed_token=null" style="width: 1024px; height: 768px;" allow="microphone; camera; vr; speaker;"></iframe>Thank you
Hi all,I've just encountered a problem when saving a document, on reopening it random letters have been deleted and extra spaces have been added. It looks a bit like code! has anyone encountered this before and may have a solution?
how can I get pencil color change option in tool bar.
How do you straighten a very curved horizon when there are trees between the camera and the horizon?
At the moment the only Adobe product I'm using is Photoshop. I use another program for vector work.If I have certain elements inside my libraries in Photoshop, but Creative Cloud is offline, because I have no internet connection, how can I export those elements directly from Photoshop or from Finder so I can use inside the vector program, for example, an svg icon? I'm having troubles with Creative Cloud not showing my Libraries, sometimes, so I would like to know rely on it 100%. Any tips?
Hola tenía muchos archivos guardados en la nube, por temas de empresa me habian suspendido la cuenta y me la reactivaron el día de hoy pero ya no tengo ninguno de mis archivos y los necesito para trabajar. Alguien sabe que puedo hacer o le ha sucedido esto antes? Gracias por su ayuda!!!!
Guten Tag , ich habe ein Jahres Abo von Adobe und würde es gerne zum nächstmöglichen zeitpunkt kündigen. Und wenn ich auf "Abo Kündigen" gehe muss ich einen hohen betrag zahlen und breche dann den vorgang ab dabei möchte ich mein Abo zum Januar kündigen in dem 1 Jahr vorüber sind.Muss ich mich dazu an den Support wenden oder wann kann ich zum nächst möglichen zeitpunkt kündigen?
Hi,Is it possible that color updates in the library also change the colors in the documents where they have already been used?So that the colors basically behave in the same way as linked elements do (as described here: https://helpx.adobe.com/ca/enterprise/using/team-library-style-guide.html). Thanks!
Can I use Adobe free watermarked videos to create and upload a non-monetized YouTube video?
HELP!My Creative Cloud folder has almost 1T of photos in it. Do I have to have them there? They are plugging up all of my memory.
Hello, hope this is in the right place but I really need some help. My Macbook Pro has now maxed out on memory (250gb). I've bought an external hardrive to move everything across but I have two questions I can't seem to find the answer for: When I move everything across, can iCloud still sync to it to update? I can't find anywhere to help me do this2. When all my files are moved off my Mac, will iCloud start deleting them on the cloud as they can no longer be seen on my computer? Hope that makes sense, please help! Thanks, Iain
If you delete the main domain portfolio web page, will the sub-domain page replace the previous main page? I want to replace my main web page with a new version that I created as a sub-domain.
If you drag and drop a music file, the music file is twisted, so the sound is e.g.) Intro -> Middle -> Intro, the music goes like this, and an error occurs
I have gone into the CC Library Archive to delete items permanently, but get this error every time. I saw other posts with people having this problem but I couldn't find a resolution to the issue. Any steps on what to do? Thanks,Teresa
I am using Presenter 11.1 with Point. Where do find the option to edit what is displayed (presenter, or both)?
Hi, I'm trying to edit my portofolio site on Adobe Portfolio, but every time I try and log in I get a McAfee page stating "We’re sorry, the page you requested cannot be found."It even lets me log in, then a few seconds later it redirets to the McAfee page.https://www.mcafee.com/sae/blockpage.html?hash=08052022212256Only thing is, that that page is not blocked on my McAfee site at all.If anyone has any ideas, I'd love to hear them.Many thamks.
Hi.I have a problem with libraries.libraries from https://assets.adobe.com/libraries do not show up in Applications.In https://assets.adobe.com/libraries I have a message: "All your cloud storage is full. Extend now to add new works further."However, in https://adminconsole.adobe.com/ I have 2 TB of free space.Help.
Hi - I have a number of libraries created in CC. One of them will appear for just a minute and then all of a sudden it just disappears. Any idea on how to get this library back permanently? My other ones work, and of course it is my biggest library.
Hi There, I've just been asked to re-sign in to the CC app for some reason but the username/password fields no longer accept pasted info - is that correct? Many of us use password managers with crazy passwords. This is great for security but impossible to remember and really painful to type in. If you don't allow pasted info, you encourage simpler passwords and the reusing of passwords. Also, it's an app on my machine, it's not like a public facing website - right? Please revert this policy and allow pasted username/password info in the CC app. Cheers, Ben P.S At least include 'Account' as a topic or allow us to create topics to make posts relevent.
Remix with Firefly Community Gallery
Thousands of free creations to fall in love with and remix in Firefly.
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.