Creative Cloud Services

Hi all,I've been encountering a problem recently with the way some of my files sync to the "your work" cloud service. It's only been happening on the last few files I've uploaded, and essentially, the problem is that I'll upload an MP3 or MP4 and it shows up in the cloud as an MP2 or OCTET file, respectively. This has not to me happpened before. Does it have to do with the file size? I also can't preview it in the app or online, but will it convert back to the original file once shared and downloaded by someone else? Thanks so much. 

Bonjour à tous.Je souhaite télécharger plusieur fichiers et ou dossier en une fois depuis mon creative cloud en ligne.Mais pour le moment je n'arrive qu'a télécharger fichier par fichier.Est ce normal? Merci à la communauté. 

I have a subscription to Photoshop CC 2022. I saved about 20 processed images from Photoshop to the Adobe Cloud Services. I never used the service before because I have lots of space on my computer, but I got a new laptop and decided to try it so I could access them from my laptop and my desktop. I thought it would give me an option to simply download them when I needed them. I don't have that option and have no idea how to get them from the cloud to my computer. After some internet searching I downloaded the lightroom downloader app and when I tried to download the files through lightroom  it said they were not supported or too large. It would only allow me to get as far as accessing the folder I had the files in and not the individual files. I cannot open them again in Photoshop or Bridge either. I am afraid I am completely stumped. How do I get my files on my computer? 

How do I add more Cloud Storage. I have 2TB already but about to exceed it using Lightroom CC.The online Adobe Chat support has not been able to help me.I purchased Lightroom CC through the Apple App Store.  But there is no way to upgrade cloud storage through the App Store.I was able to obtain an additional 1TB directly from the Creative Cloud app by pressing the Cloud icon in the upper-right of the app.But when I try to obtain more storage, there is only an option to end service.Surely people are using more than 2TB?  Is that a hard limit?Thanks in advance for any assistance!  I just spent the last week uploading over 250K photos and videos!-Rei

Mijn Cloud blijf vol zitten ondanks er nik in zit, Alle bestanden al verwijderd. Wat kan ik doen om dit te verhelpen. 

Hello,I've been having major issues with CC/Adobe products for almost a year. I have spoke with and have had Adobe techs in my system trying to fix this at least 10x. They can't ever get it fixed. It use to be, when I restarted my PC I would automatically login to CC. That no longer works. But now, after I login to CC, I open an Adobe app (Premiere, PS, AE, etc) I have to login again. Even more so, if I'm say logged in to Premiere and I open PS, I'm asked to login again then get booted from Premiere. So on and so forth. It's a nightmare. No Adobe tech can fix. Also, I'm using Adobe fonts and sometimes they do not load. Another nightmare. Im on a Windows 10 Pro 64bit Dell Z840 workstation. I have fresh installed all Adobe apps and CC. Is there any remedy to this situation? thank you! Todd

I would like to use Creative Cloud based applications, but it seems that the installed client remains active 24/7.Is this true ? I have no objection to starting the client and any background tasks/threads before I use an app, as long as I can then close the Creative Cloud client and ALL background tasks once I have finished. Why ?It's my personal computer and I insist on controlling what it does.I want to be able to have some influence on what data of mine is harvested and sent to servers. 

Bonjour, J'utilise Lightroom principalement, Photoshop,  et Bridge aussi. Creativ Cloud me signale les mises à jour... ce qui est, théoriquement, très pratique. Bonne application... quand elle fonctionne sur le PC!  Mais une fois sur deux (ou trois?) Creativ Cloud ne fonctionne pas! Mise à jour impossible. Erreur 306 le plus souvent.Solution proposée par le centre d'aide: réinstaller... Ce qui veut dire que quand je dois faire une mise à jour, je dois d'abord réinstaller creativ cloud! J'en ai marre... Et en plus ce matin: impossible de réinstaller. Je clique sur l'application , je dois ensuite cliquer sur "continuer"... et rien ne se passe. Nouveau téléchargement: idem. Solution proposée? Aucune. Je peux juste exprimer ma déception...  La vraie solution existe-t-elle? 

I'm unable to view files from links given in articles :1)https://creativecloud.adobe.com/discover/article/halloween-brushes-and-vector-shapeslibrary link- https://assets.adobe.com/public/f00ad830-4459-4767-4020-941c5d6f34ba2)https://creativecloud.adobe.com/cc/discover/article/vintage-type-reborn-as-photoshop-brushes-and-patterns#?locale=enFile link - https://assets.adobe.com/public/2bdc4d89-3303-4948-6cb0-e1ba953ee161 I keep getting error messages : Error 500: Internal Server ErrorThis asset isn’t available right now. Try visiting this page again later.ORError 404: Asset not foundThis asset isn’t available. Try checking the URL or visit a different pageORSomething went wrongYour download is not available How can I download or sync these files to my library?  

So i am updating my portfolio, i was part of a project that it is very extense and for a big client. I wanted to add a page on my adobe portfolio website  but when you add this page and you click on it, it links you to the website of agency where i did this project. Would this be possible? I also tried to add a link but i cant put this external link into a collection as a subpage. Any idea on how to make this possible??   Thank you!

I have recently bought the adobe package and downloaded the programs for my mac. The programs have worked once but now none of them will open and creative clouds keeps saying  {"error":"invalid_credentials"}  what shall i do to solve 

I think it is really frustrating that I can't simply quit Creative Cloud without a dialog box coming up every time asking me if I am sure. Of course I am sure that is why I am doing it.May we get an option to turn that dialog box off? That would be great, thanks!

Basiclly I have a project i've been working on and when i save and go home, it isn't in the recent projects tab. But then i make a new project and the timelines still there. Please help! 

Desktop Microsoft Windows version: 20H2 (OS Built 19042.1237), Creative Cloud version: 5.5.0.617, Issue message: Encountered issues in updating creative Cloud. Error Code 191,   Following scenarios tested:1. system login account does have administrator privileges.2. Unintall and reinstall Creative Cloud.3. AdobeCreativeCloudCleanerTool.exe has been tried.   Above tested, none resolves the issue, screenshot is attached. Please let us know how to resolve the issue,Thanks!ChenEMAIL REMOVED [personal information removed for your protection][This is a public forum, not Adobe support, please do not post personal information][If you are posting using email, please turn your 'sig file' function OFF for posting]

I have had numerous adobe ids over the years as my schools have changed and back when adobe did a six month trial i had several runs of that...I am currently trying to create a behance account on my paid account now and noticed that it puts a 2 next to my username. So I looked up the original one without the 2 and it appears to be my own account created almost three years ago. I can message the account but is there a way to verify what the email or id associated with it? I would love to have this one as that username for my behnace account and since I belive it is mine I would love to try and regain access back to it.  I've scoured through my old emails and such with no luck, any suggestions?

Me encuentro en una situacion economica dificil, soy de mexico tengo 17 años, mi padre esta sin trabajo y mi trabajo no es lo suficiente para ayudar a mantener a mi familia, y se me hace muy pesado seguir pagando el plan, el plan fue de un año, lo quiero cancelar pero me cobran 1500 mxn, y no los tengo en mano, ¿alguien podria decirme que puedo hacer? 

No puedo iniciar las aplicaciones si estoy offline. Cada vez que inicio el ordenador debo conectarme para tener acceso a las apliaciones bridge, photshop y camera raw. Y en algunos casos estando trabajando si se pierde la conexion se cae la aplicacion.Agradecere sus comentarios 

I was shared an asset library from a client, but no sign of the library appears in my creative cloud assets. I have double checked that the correct email was used to share the library with me. Additionally, I requested the client share the library with my (verified) secondary email assosiated with my account. In both instanced i recieved an email notification of the shared library, but nothing ever appears on the CC side of things.  I called adobe support to confirm I only have 1 account assosiated with me email. Need help accessing library. 

Hello,I'm trying to contact adobe, it doesn't matter which country ( https://helpx.adobe.com/contact/phone.html) I call it always plays the message 'The number is no longer in use'. Does anybody have the same problem? 

Hi Team,I had completed my certification in Adobe Certified Expert - Adobe Experience Manager Sites Developer (Adobe Experience Manager) from my previous organization. That time I logged in to the portal with organization's id . Now  I switched to another organisation and I am unable to get my certification from current organization's id . May I know how can we transfer certifactions from one organsation to another organisation? My certifcate has expired and I want to renew the certificate for that I have to give certification re-newal exam but I don't have old certification details because of login issue. Kindly help me to resolve this issue . 

Currently, using the version AEM 6.5 , only in publish environment we are getting below error with all the JCR node data displayed .Resource dumped by HtmlRendererResource path: /content/xxx/jcr:content/pageWrapperPar/1_1639988067673Resource metadata: {sling.modificationTime=-1, sling.characterEncoding=null, sling.parameterMap={}, sling.contentType=null, sling.creationTime=-1, sling.contentLength=-1, sling.resolutionPath=/content/xxx/jcr:content/pageWrapperPar/1_1639988067673}Resource type: nt:unstructuredResource super type: -Resource propertiesjcr:primaryType: nt:unstructured But this error is only present on publish environment , not in author or view as published. Most of the search online is giving solution for htmlrendererservlet error (https://helpx.adobe.com/au/experience-manager/kb/error-in-rendering-aem-pages.html) , is this error same as the htmlrenderer error??

Hi I have a question about synchronizing to Adobe Cloud. I use two laptops on the same adobe account. Laptop 1 has 2 TB disk of capacity. Laptop 2 has just 512Gb capacity. When I synchronize, let’s say, 700Gb of files between 'laptop 1’ and the Cloud, than the other laptop, 'Laptop 2’ wants to synchronize those 700Gb.Because of the limited disk space this will not work and give back an error of 'insufficient disk space'.  That’s why I don’t want all the files to be synchronized with 'Laptop 2’ but it does, because I’m using the same account on both laptops.Today I synchronized 50Gb of files to Adobe Creative Cloud Files from 'Laptop 1' and those files were automatically put on ‘Laptop 2’ what I absolutely don’t want to happen.  Services like Stack (TransIP) gives me the opportunity to make a selection which files I like to synchronize to my laptop and leave the rest stored in the cloud. That’s what I like. Is there a way to make a selec

If anyone knows how to fix this pls lmk 

Я не повнолітній можна мені безкоштовно до 18 років у мене немає банківської картки.Я з бідної сім'ї.

Hi,  Can somebody help me with the fact that after downloading the 2022 versions of the creative cloud apps when I open them my startscreens turn black...? Also I have less options and can't save my opened files ;(With this troubleshooting I can't work on my schoolprojects. Thanks in advance!Maud