Creative Cloud Services

Hello there, It is now been a month since i have a bug with the Creative Cloud. I had a student license with my school for 2 years and now that i'm a new school, i don't have access to my old account, that is totally normal. But i was logged in with that account on my personal computer, and now, i can't log in with a new account and use the softwares i need. There is a loop of "You have been disconnected" and i can't do anything about it (as you can see in the video). I tried some fixes like deleting files (C:/Users/User Name/AppData/Local/Adobe/OOBE/ and C:\Program Files (x86)\Common Files\Adobe\SLCache) but it didn't work at all.I'd really like to use the Creative Cloud again. Do you have any idea of how i can fix my problem ? Thank you for your time.

Hi! So starting yesterday I saw that my Creative Cloud libraries weren't working. I thought nothing of it so I relaunched but it still didn't go away. Eventually I unistalled then reinstalled Creative Cloud but still the problem persists. The weird thing is, the libraries is showing up on my phone and another computer. So I thought it was the computer I was using however I checked and Windows is up to date. Any help would be appreciated! 

I want to know if it's possible to upload a template to Spark without using Creative Cloud or Acrobat. I don't think Acrobat even has access to Spark. I think you have to have a Creative Cloud account, is this correct? In any case, I bought the Spark app because I thought I would be able to write and illustrate a novel with it but there are no templates for literature. If I already have a template, it doesn't seem possible to upload it without Acrobat. 

I was on the phone earlier this morning with Apple support, and and one of the problems we ran into appears to have been caused by Adobe creative cloud extensions (I might be using outdated terminology here to describe them):  Adobe Desktop Service, Core sync,  CCLibrary, CCXProcess.  I do not need or want anything to do with the Cloud aspect of Creative Cloud--I just need Photoshop, Lightroom, and Bridge to work on my Mac as a standalone machine.  I tried 'uninstall creative cloud' but it says "Couldn’t uninstall creative cloud for desktop. You still have creative cloud applications installed on your computer that require it." I suspect this means it will not uninstall itself unless I uninstall Bridge, Lightroom and Photoshop first. I do not mind the apps phoning home from time to time to be sure  I'm not logged in and working on multiple machines with one license, but this other stuff burning CPU and crashing or delaying other apps needs to sto

I am working on a machine at my office that constantly says 'conflicted copy' even tho there have been no other changes on any other machine. This is really annoying.

[Moderator branched & moved to Creative Cloud Services.]   My my goodness I am having exact same issues.  I cannot afford another computer at this point.  I installed the 14 day trial and after that Canva...Instacart, everything slowed down.  It is frustrating.  I am an author and illustrator and I have projects that are now lagging.  I wiped it clean took off everything but it persists.  Help

Hello—my collegue invited me to a shared folder, I accept the invite and nothing happens. I can't see it on the web or in my CC folder on my computers. This is happening to all of my direct reports as well. Please help. Thank you! 

Hello, is there a link for Adobe Creative Cloud pack (all the apps) version 20.21?I couldn't find info about this version anywhere on the site. Thanks,Avital  

It slows down a lot if you turn on the grids. this problem persists for several versions. iMac (Retina 5K, 27-inch, 2019)3 GHz 6 Core i524 MHz DDR4

I have created a video to use as a template for 3rd graders. I cannot post it as a template, nor when I share to them does a notification pop up on their side (but says pending on my end). Is there any solution to this? I want the kids to create a video without having to start from scratch. 

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Hello Support, It appears that the logic that Creative Cloud Desktop for Windows uses to determine internet connectivity isn't fool proof. I am not sure what service CCD is trying to contact, but it appears that it may actually tie into Window's itself to figure out if there is an internet connection. I observe this as Windows 10 itself has difficulty with my system (a Gigabyte motherboard with intel wireless 6 card) and oftens reports no internet via wifi, even though I have no connection issues. When Windows reports no internet, CCD says no internet. I am posting this with Windows currently reporting no internet, but I have no connection issues. (no vpn active, no sites dont work, all my other cloud apps and services are connected, etc.) So the bug is with Windows drivers or something, but CCD appears to be affected by it, as it seems to not try to figure out connection on its own, probably because it ties into battery and other Windows services to determine when to sync...&nbsp

All of a sudden my Creative Cloud application (Creative Cloud.Exe) will not start and there is no CC app icon in my toolbar.  I am running Windows 7.1 and all of my other Creative Cloud applications (e.g, Photoshop, After Effects, Premiere pro, etc) function properly except that in Photoshop ( Adobe Photoshop Version: 21.0.1 20191106.r.47 2019/11/06: 3152b481f18 x64)  just today Fonts that I was using yesterday are reported as missing.    The CC app icon has been missing from my toolbar for months, but I didn't think anything of it till today when in trying to re-activate the fonts I found that I couldn't start the CC application. I have a desktop shortcut to Creative Cloud.Exe (C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.Exe) but it no longer starts;  double clicking on it or navigating to the directory itself and Right click>Run as administrator produces no effect.  The app simply does not start.  So I have 2 problems

I can't log in to adobe creative cloud. everytime I try, the last page says "you are logged out" and sends me back to the first page.

Hello,when will be Adobe Creative Cloud available for Microsoft Surface Pro X?Thank you in advice and let me know.BestMarco Paolucci

Não estou conseguindo importar nenhum arquivo. Aparece para incluir subpastas, porém consta como se a pasta estivesse vazia

 I used to be loged into my highschool account but that account has now been deleted along with everything connected to it since I have graduated. But I never logged out or have opened the app since and now it doesn't let me log out or do anything at all. It doesn't let me uninstall either. Whenever I click the sign in option the same error just pops up again in a never ending loop. What do I do?

I've successfully uploaded two small .psd files. But attempts to upload a 1.7gb .psd fail without an error message. Thoughts? Adobe Cloud 5.5.0.619Mac OS 11.6David

I tried the Creative Cloud File sharing and its working great. But when my client posted a comment on the link I provided, there's no email notification or any update from Adobe CC that someone posted a comment on my file. Or does this feature needs to be turned on somewhere and I just missed it?

Windows 11 cannot update Creative Cloud.

Hello, i get that i don't have the original adobe programmes but i have? I'm paying for it? And I still get the warnings every time i open my laptop. Do i have to be concerned?

My libraries are there on the Creative Cloud Web, but I cant access it in Creative Cloud desktop app or with Illustrator or InDesign. I've tried logging out and re-launching, tried the limited access repair tool, Re-installed Creative Cloud App, still doesn't work. I am on a PC Windows 10, does anyone have a solution?

Hello;having issues connecting to adobe servers and running any of my apps. It's  keeps bringing me back to the renew subscription window.I've tried various recommendations, disabling the firewall, using the repair too nothing has worked.Windows 7 x64, and no issues up to this point. TLS 1.2 update's installed and enabled. Regards,George Tsougrianis

Issue:Changes made in "Your Work" tab of desktop app do not sync to assets.adobe.comFolders created on assets.adobe.com show up in desktop app as "Online only" and files moved to those folders are not displayed in desktop app. In the desktop app, clicking the cloud icon in the toolbar shows an unmoving progress bar stuck on "Getting storage information." (see attached) Attempted Troubleshooting:I've logged out and quit Adobe CC, restarted my computer, etc.I'm not having any internet connectivity issuesI'm well under my storage quotaThere are no reported outages on status.adobe.comNo errors are displayed in the appNo options.tix file or log files are present in CoreSync folder on my computer

The Answer on this was posted in 2017, it's nearly 2022 now I'm still having this problem. What's the update from the Engineering department on this?