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I have been searching the website and every link to contact support just takes you to the Customer Care page with tips on how to do various tasks. I cannot find a contact phone number or an option to reach the "Chat" they supposedly have but is so hidden that you can't use it.
How to log in creative cloud app on iPad with my existing account.I can not find any sign-in option with email. There is a Gmail log-in option but my account is with yahoo.
Is anyone with me? You can't open up a PDF that YOU created in Word, without a PDF subscription.Purchasing the Creative Cloud is separate from AdobeThe software doesn't recognize when you've already made a purchaseYou can't use the software until you BUY NOW, even when it shows that your payment has already been taken out It takes more work to navigate through this software, this platform . . . than it is to actually use the product that is purchasedThere also isn't an option to use an older version of a product, you HAVE to upgrade the newest version . . . just lots of frustration with Adobe/Creative Cloud; I may cancel.
Since some time there is no working option to contact Adobe. All "contact us" buttons on Adobe.com are not working or are just redirecting to how tos. What is going on?
While this worked very well in recent years I have noted that facebook does no longer show previews of spark pages when link is posted to facebook, which results in significant lower visits on the page as facebook users do not get visual impression of what they should expect on the linked (Spark) page. Is this something for Adobe to fix or any other recommendations?
Hi, I have a Mini Mac Silicon M1 with Big Sur 11.1. There is no marketplace on My Creative Cloud and consequently I am unable to install and / or purchase the Photoshop plugins.
I have two computers using the same curent version of Creative Cloud Desktop. One has a tab called Marketplace, which is great. On the other one the tab is missing! What on earth is going on here?
https://filippopoli.com/work adjunto una imagen para que se entienda el prblema, alguien sabes decriem que parametro hay que modificar? Muchas gracias!
Opening every program (I Mac envoirement) is and eternal movie.It takes at least 5 minuts and sometimes appear creative cloud corruption.I just dont understand why and try to contact help support but no link.
I uploaded a number of files to the "Creative Cloud Files" folder on my computer, then went to creative.adobe.com Files section to view them.Illustrator and Photoshop files display properly with a preview, color swatches, layer control, etc.But InDesign files display as a blank icon, no color swatches and cannot be paged through.They can be downloaded and opened just fine, so they are not corrupt or anything.Here's a link to one of my InDesign (.indd) documents that is not showing a preview: http://adobe.ly/TRcWZNI know this is supposed to work with InDesign files.I have seen a few examples of people being able to page through an InDesign file.Here's one: https://creative.adobe.com/share/e86a3bf2-fd5f-41a0-8be8-c4a7aff131cbDoes anybody know why I am unable to preview these InDesign files? Am I missing a setting somewhere?Any help would be appreciated. Thanks!
whenever i try to sign in, this pops up and i click sign in but it doesn't take me anywhere and the same thing keeps popping up. I uninstalled the app and install it again but still doesn't work
I have creative cloud desktop for windows for Photoshop, Lightroom, Lightroom classic and Camera Raw on a monthly subscription, £9.98 .Open the Creative Cloud desktop in windows, it shows Premier Rush as "Included with your subscription"So I installed it and went through the tour, then at the end of the tour I made 3 projects and was prompted to purchase it for and additional £9.98 month beyond what I'm already paying. I have reached a limit of 3 why?
Your chat agent Shaurya told me two very misleading and extremely alarming statements on 9/29/21 when I contacted chat support about customer service always promising to call me back and never following through. Three separate statements I was told in the same conversation were as follows: Shaurya: "As I am checking that you have Creative Cloud All Apps plan in your account and you have not used this plan after June 2021"Shaurya: "As I am checking that you have Creative Cloud All Apps plan in your account and your last usage of subscription is on Mar 6 2021."Shaurya: "You have not use the subscription and you need to cancel the subscription and need refund for the same." More on that conversation: Me: why did you tell me I havent used my account since June? and March? I use it every day. Where are you getting that information?Shaurya: We have tools in which we can check the last usage of the subscription, so that' So, that's why I am telling you that the subscripti
Hi My nephew had purchased full Package of adobe including design, darkroom etc. nowhe is graduated. computer also changed. Installin on new computer no program works.Means asking key and does not accept key. what should he do ? have to buy againall programs.Any help will be highly appreciated. Thank you in advvanceKhalak M U
Hi all, I created 2 websites on the Adobe Portfolio app on my personnal account, and want to move them to my business account and continue to manage them from there. Is there any way to merge the two account? I don't know how to proceed! Thanks!
Hi, I bought the adobe suite for students. The payment is done but on my account nothing hs changed.. It's like I haven't subscribed yet.. but again; I've succesfully payed..hope you can give me some advise
A Adobe é um empresa gigante e mundial, falta disponibilizar tradução para os vídeos tutoriais e eventos em outros idiomas. Gostaria de acompanhar vários tutoriais disponibilizados mas a falta desde recurso torna inviável pois a compreenssão fica prejudicada. Quem mais gostaria de acompanhar e não faz pelo mesmo motivo???
Hello, I am using a PC with window 10. I'm trying to open Creative cloud, but the app tells me that I've been signed out and need to sign in. However, each time I press "sign in", the same message appears over and over again. So I tried to find the Adobe PCD and SLStore files to change permissions and fix the problem, but I am not able to find them. I have activated "hidden elements" and "file name extensions" in my file explorer. I don't know what to do next. *English isn't my first language, so sorry for my mystakes 🙂
Hi,I had a paid creative cloud plan for students which i purchased in march 2021. However, for some reason, my creative cloud plan is now showing as a trial and all my apps are saying that i have to buy the plan because my "trial has been expired". I have already been charged the month's payment which is proof that i own the plan, but my adobe account is not showing any evidence of this. I'm not sure what to do from here and was wondering if someone could help with the issue
I've been running "photo booths" at vendor fairs and festivals for years, they're very successful and profitable and people really enjoy them. I setup a backdrop and a few strobes, take people's photos, then sell the results. I have on-site photo printers that allow people to walk away with prints in hand, and a code on the back of the print to allow people to buy the digital copy or more prints on my website. My workflow currently depends on Lightroom, with my camera tethered to a laptop with a long USB cable. It's been super reliable for years. So last week there was a big local festival. I paid to book a spot there for my photo booth. Hauled my hundreds of pounds of gear. Picked a prime spot before anyone else got there, and spent over an hour setting up. My hired assistants showed up, as expected. Then 30 minutes before the festival was set to open, I started up my laptop to get the software ready (which I had confirmed was functional and up to date before leaving home).
Hello!I want to download a high quality version of the song 'Bringing Change' present in the default musics of Adobe Spark.I didn't find any word about the artist and I didn't find anything on internet about the origin of this song.Maybe some of you have some clue about it ? Or maybe you know someone that can know the answer ?Thank you and have a nice day 🙂
In the past week I've had two repair notices to CC (iMac 2017/Big Sur). Why is this happening and is this going to be happening a lot?
I've updated the app, re-opend it several times and when I go to save, save as nothing happens. File Open doesn't work either. The only way I can get something to open is to open the last few projects I've been working on its displaying in the drop down. Help!
Buenas, queria ver si me podian ayudar, soy estudiante universitario de la UDP y por estar esudiando ahi se me entrrgan las licencias "gratis", el problema es que constantemente se me desactivan las licencias imposibilitandome seguir con mis trabajos, intento reiniciar el pc, la sesion y nada, llevo todo el año con los mismos problemas almenos llevo 5 veces con este problema y nose que hacer para solucionarlo.
Since yesterday photoshop on my tablet seems to have problems syncing to my laptop. Every time I try it it says (on my tablet): (cloud documents) something is preventing it synching. At this point I feel like I've tried everything but nothing seems to work. I know there were sompe problems yesterday, but as far as I can see they're fixed. However I didn't see those problems within the EU. So now I'm wondering if more people are having this problem or if there is anything else I can try to have it working again?
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