Creative Cloud Services

I am having an issue with assets missing from my library, the contents of an entire folder disappeared. The content of the folder are graphics created in photoshop by selecting layers, creating smart objects and dragging them into the library. The strange part is that someone i was collaborating with months ago that accepted the share invite 65 days ago, somehow accepted the invite to the folder again on December 18th at 7:51. This person was an intern and no longer even had access to her account on that date, and we verified with her she was not able to access. After reading the forums i checked my log files and found that at the exact time and date this strange invite accept was showing, strange activity shows on the log and then its pages and pages of deletes. Its not even possible for someone that is collaborating with you on a folder to delete graphics. It would be in my archive, which is empty. Can i please send my log files and screen shots showing that she accepted the invite 6

I have been getting this error for over a week now. I’m running Creative Cloud version 3.9.5.353 on El Capitan version 10.11.6 (15G1108). A few days ago after some googling, found one solution on the Adobe forums from 2015 involving deleting some .db files (details). I tried this but it didn’t work.Any help would be appreciated. Thanks!

Hi guys! How are you?I have a problem with Adobe assets websiteThe website has page not found anywhere today.Adobe Creative Cloud Please, help me in my problem.I'm using Debian 8 linux.A screenshot in Chrome browser:and Firefox browser:

this is super frustrating.I have made a set of shapes with the ios Capture app.I am logged in with the same details on OSX and the shapes do not appear anywhere. No linked libraries, nothing.I have a link to the shapes on a web Library, with all the shapes, but for the life of me I cannot find these anywhere in my desktop apps. wtf is going on? Have I missed something?I've lost a few hours trying to troubleshoot this and am tearing my hair out.

In my CC folder I have a folder shared with a colleague. When I delete items from the shared folder, they immediately re-sync to my PC.1) From Windows Explorer, I delete the files located in /Creative Cloud Flies/Client_A/Project_1/Topic_X2) They immediately start syncing back to my computer.I spent 30 minutes on the phone with a CS rep. She simply couldn't understand that deleting them from my computer, then deleting from the archive, then deleting from my computer again is not an efficient workflow.She claims this is normal behavior. Is that true?

We are looking for a collaborative cloud storage solution for our magazine. Does the Creative Cloud for Teams file storage support file locking? How does it work on Mac and PC? Thanks.

I've just updated to Premier cc17 and I've tried to sync my workspaces and preferences from my creative cloud account without any success. I still have Prem CC15.5 installed and trying to upload the preferences from that to the cloud however when trying to download to CC17 I get old settings

I have searched for an answer on this but still can't find a local copy of my CC Library. The company I'm working for have very strict proxy settings which don't allow me to share my library via internet. I was wondering if I could simply share a file with my colleagues instead? I have looked in Library > Application Support > Adobe but can't find any relevant folders.

Currently I have access to the Library shared by my Colleague  (not Files) on web & through applications like PS & Ai.For those files which are already in the Library, i can edit. However ,i cannot add new files to the Library, and the Library folder is not located neither on my desktop nor the Creative Cloud desktop app.Please help.

I've just purchased and downloaded Creative Cloud for my iMac and MacBook Pro. The syncing folder loaded fine on my MacBook but I keep getting the above error msg on the iMac, with the 3 options 1) turn off file sync 2) retry 3) restore. I've found old comments about this but nothing seems relevant to 2016/2017. Karen

2.96GB used out of 20GBThere's no weird characters in my file naming.The file is 5.63GB .mp4I've signed in and out.I've went to preferences and turned sync on and off.I've tried to sync a .jpeg and it worked fine.I've never ran into this issue before, why now.

like subject, can i upgrade it?i asked it before thru 1:1 Chat Ask(idk what its called in English) , but they said you can't upgrade or increase even you pay more. but is there really no ways to upgrade or increase?i don't mean i want to upgrade for free. but 20GB is too small for me. every single my works are over than 0.8GB . even i emptied my archive.i can pay more.i tried using double account, but there is a problem that i can't log-in on the same time.please help me.and sorry for bad english.

Hi,Among other problems my team is having with Creative Cloud, we're having issues with the Archive. Despite us having access to all of the same CC files, our archives are different and it doesn't seem related to who deleted a file. For example, if I delete files, they won't appear in my archive. However, they will appear in my colleague's archive. Why is this happening and how can it be fixed?

The Creative Cloud Desktop application crashes Core Sync (repeatedly) after upgrading to Mac OS X 10.9 (Mavericks). Restarting the application (per Adobe FAQ) does not have any effect on this behavior.Adobe Creative Cloud version: Version 2.1.2.232 (2.1.2.232)Mac OS X version: Build 13A603

As a doctoral student who is also working full-time, it is more convenient when I commute by train to read and make notes, highlight passages, etc. on my smartphone or tablet. I access the papers from the cloud. How do I merge highlights, notes, etc., from different readings on different devices when I am on my laptop? I am hoping for some timely assistance as I have a paper to submit Sunday, January 8, 2017 before 11:00 pm Pacific Standard time. Thanks in advance!

So I have had CC for some time. I am currently working on a project in Lightroom which I have used since early versions. I am now also using the Mobile App (iPhone7 and DNG files). My expectation of workflow would be like below:- Take a picture in LR Mobile- Edit if desired- Sync to the CC Cloud (which I do and it says all files are up to date). - Go to the Web Based CC or to another system (my laptop) with CC on it and I should see that picture in Files under Assets. - I do not. It's no where but on the phone.On a different note, the CC App on the phone has a LIGHTROOM Tab (Files\Libraries\LIGHTROOM\Mobile Creations). But even though the LR App tells me all files are up to date, there are no files in UPDATED THIS WEEK or any other projects or files. So what am I missing? I watched the cloud icon count to 100% then tell me everything was UP TO DATE. I want to be able to take a pic with my phone, have it sync up automatically to CC, come home and have it available in LR or PS. It can't

‌Since the July, 27, 2015 update to the Creative Cloud Desktop app (2.2.0.129) a new log file called "CoreSync" in ~/library/logs is created daily (yesterday's was called "CoreSync-2015-07-27.log" and today's is "CoreSync-2015-07-28.log")...I am running 10.9.5 on a Mac. I do NOT sync anything with Creative Cloud. I do NOT sync TypeKit fonts or files. Yet the CoreSync files are showing up, and I assume another new log file will be created tomorrow. I don't recall seeing this particular log file being written in previous versions of the CC Desktop App, and am trying to figure out if this is something that should be appearing, or if it is a bug introduced with the latest update.Thanks in advance!

My CC Apps (InDesign, Illustrator and Photoshop) constantly have the 'failed to sync' icon at the bottom right of the libraries panels.If I go on assets.adobe.com and look at my lirbabries saved there they don't all match properly.The screenshot below shows what is in the 'BGHS' library on assets.adobe.com And the below screenshots show what is in the 'BGHS' library according to InDesign, Illustrator and Photoshop.Notice the 'failed to sync' icon bottom right.All apps are up to date.I've tried restarting the Creative Cloud App.Pausing/Resuming Sync.Deleting the CoreSync database files but nothing works...Please help, this is making working as part of a team a nightmare as I can't share the assets.D

HiI need a sync setup similar to lightroom mobile, except that I need the same exact funksjonality between my laptop and my statonary computer. I don't use a tablet since I have an light end powerful laptop. I use a lot off other computer software on the go that can't run on a tablet, then I find no need for a tablet. This should be easy for a adobe developer to get going.

What files are listed in my "archive file"? I want to delete some to get more space... but I don't want to delete something that I am actively working on. In some cases there are 5 listings of the same file in my archive.

I am having problems with Core Sync clogging up my network connectivity. I have had problems on and off for months where my computer will drop my connection or will slow painfully down. I originally thought it was my ISP or my router, but have since pinpointed the problem to my computer. I have spent hours trying to isolate the problem and have finally been able to isolate it to Core Sync. While I am watching the data rate in the Wireless Diagnostics Performance window the signal will suddenly drop and then will bounce all around from top to bottom. As I watch the Activity Monitor, Core Sync will slowly creep up the list until it hits the top of the list. When I delete Core Sync the data rate returns to steady. But of course Core Sync won't quit and within a minute or two it's back creeping the up the list. I have found a couple of suggestions in dealing with Core Sync here on the forums. One was to delete the Core Sync preferences. That seemed to help for a little while, but not for l

Seit der letzten Aktualisierung kann ich PS nicht mehr öffnen. Das Programm sendet mir ständig eine Fehlermeldung und schließt dann automatisch wieder. Eine Deinstallation und Neuinstallation hat nichts gebracht.Hatte jemand das selbe Problem und kann mir helfen?

I want to create a public link to my CC library and I am not getting the option to that when I hit the 'share' button. It just gives me the message 'Private: Only you can view this library. Create a public link to share a read-only view of this library with others.' but no link to create a public link. What am I missing?

Hi I am a new student user.i am unable to upload my work to the creative cloud. i either get an error message stating the file is damaged or that the file is locked.... ant ideas how to correct this.p.s i am a total tech numpty, so minimum tech language please.

Does anyone has experience with layers visibility and usability when it comes to viewing Illustrator (.ai) files with Creative Cloud (CC) assets web viewer? To me it seems a bit buggy and lacks some functionalities.I have a test file with 4 artboards and 6 layers. When I show/hide GRID or MARGINS the layer visibility state is not consistent through other artboards. Any help with this?