Creative Cloud Services

I do not see any versions of my files on CC Files. Please see the screenshot here:https://helpx.adobe.com/creative-cloud/help/versioning-faq.htmlI do only see comments – and yes, I have at least 5 versions of a file onlie. Updated via CC Desktop App (most current version) and also via "Replace" command online in the browser. What to do? See attached my screenshot:Best regardsHaeme Ulrich

I Have a total of 7.7 Gigis in my creative cloud files on my desktop, CC is telling me I have 20 gigs used even after syncing.I one had 20Gigs up there several months ago but I should not have that much anymore.ThanksThomas

I've read the November 8, 2016 announcement by David__B at the top of the File Hosting, Syncing, and Collaboration forum, which is titled:Adobe is currently investigating reports of file sync related issuesI've downloaded the LogCollectorTool.app and run it, and now I have a zip file full of logs.But Adobe wants me to turn on the very thing I don't want to turn on (CC file syncing) in order to send it to them, so I'm attaching it to this post instead. The link is below my signature.I hope my logs reach the dev who want it and that it helps in solving the problem.All best,Gregghttps://www.dropbox.com/s/tw5j5hldj9wl3fd/AdobeLogs-08112016-0907-Greggs-iMac-2.local.zip?dl=0

Right now, I pay I think around $35 more a month on top of the standard Google For Business cost and I get a total of 400 gigabytes.I want to switch to Adobe's Creative Cloud to start taking advantage of features like "VERSIONING" that Google cannot provide. Where I am concerned is the storage space and limitations on file amounts.Adobe can give me more than 100 gigs but I dont know how much. How much would 500 gigabytes cost me?Adobe has a 1000 File Count Limit. Does that mean I cannot have 2 folders with 600 files a piece for a total of 1200 files as long as I stay under the 100 gigabytes? If I buy more Cloud Storage, does that mean I can store more files or am I still limited to 1000 files total even though I increased my storage space to 200 gigs?

Consolidating accounts and making sure I have all of the files over before one account stops. If I shared .draw files via a public link emailed, if the account where those originated gets deleted, does it also delete the files that were shared? Or now that those files are on a new account saved in the CC mobile creations folder, will they stay there?

The shell overlay icons (which indicate when a file or folder is syncing) for Adobe Creative Cloud do not appear on my Windows 10 system.  I realize that Windows has a limit of 15 overlay icons, but so far only 13 are in use (allocated to OneDrive and Adobe CC).  I see AccExtIco1, AccExtIco2, and AccExtIco3 listed in the registry, but no overlay icons appear when I drag a file into my Creative Cloud folder.  What can I do to fix this?

I have just started a new project and decided to use the CC library as I reuse a lot of graphics and style across different pages.It's been great.... except now every time I open a document now I get a message saying that most of the graphic assets I created before cannot be located! Now I can't edit any of them or hand over to dev because of this... WHERE are they stored?! WHY have they disappeared?! How can I even relink them if I didn't know where or how they were stored in the first place.... I've trawled through the files on my mac and can't find a thing.Really frustrating – please help!n.b. Fonts and colours are working and loading fine.... just a lot of the vector shapes and compositions I have created i.e. Header and footers etc

Using Mac OS 10.9.5 with Chrome Version 54.0.2840.87 (64-bit). There are a lot of pages listing my Creative Cloud Archived files and folders, but I can only retrieve files which are listed on the first page. Is anyone else seeing this?

How do I view what active public links I have in Creative Cloud? They don't show up in Sharing and also only recent sharing history shows up in Activity (for instance, about a week ago I shared a link and it is still active but not visible in Activity). Thanks in advance!

Updated to Adobe CC 2015, this post is another issue amongst many others I'm having with the CC 2015 update. Finally managed to get Premiere Pro CC 2015 up and running on my laptop, but unable to download my user prefs from the Cloud. Opened up Premiere Pro CC 2014 from my desktop, uploaded my user prefs to the Cloud, but still unable to download them to my laptop.PLEASE HELP!

Does anyone know a work around for getting multiple files into libraries? I have a scenario where i have multiple separate files of 3d can renders. I created a folder in the libraries directory through the browser. My natural intuition would be that i could then drop all of the separate can renders into that shared folder, and then inviting other designers to collaborate. How can you batch upload files to shared library folder?Thanks

Hello,For some reason, my creative cloud out of nowhere alerted me that some files were unable to sync. I originally had no files in there so i tried putting files in and it sometimes worked but then it started telling me that they couldn't upload due to a server error. It has been a few hours since, but i am still occasionally getting an unable to sync error. Why exactly is this? My Mac works perfectly on the internet.

Ever since the last update the Creative Cloud seems more unstable than ever .A few days ago I started to get the dreaded "Some Files Failed to Sync" error. Adobe help files says "Unable to sync <filename> due to server error. ....Retry after sometime." So 2 days later and I still have the same issue. I've shut down, logged out, waited for a fix.Files that are being collaborated on are up to date with correct changes. It will also just spin and say Syncing but it never resolves. Then that will stop and then I get the message that files failed to sync .... again!C'mon Adobe this has been going on long enough! Please get a fix asap!!

Hello,I am trying to sync files from my laptop to CC, however, I keep getting the "Unable to Sync Due to Server Error Message." When I first started using CC to sync files a few weeks ago, I didn't have this issue. This past week every few files out of a dozen would get this error, but today it's been almost every file.  I'm running CC version 3.9.1.335 on a MacBook Pro running OS Sierra 10.12.1. Please let me know what I need to do to resolve this issue. Thank you! BestAnna

I have just deleted alot of my files locally, but how do i reset or delete my files online so that i can create a new library?

Hello,My Creative cloud file syncing service for mac is not working properly after the latest update (Max update I think). It never complete the sync.What I tried so far is restarting the sync app and re-log in. Is there any way to fix this problem?

I am having issues logging in to Creative Cloud desktop app. The blue wheel spins and spins. I have shut down and disconnected the internet and restarted. When and if I get logged in it says some files failed to sync. Someone please help or let me know I'm not alone.

For two days now I get irritating popups every 5 minutes from CC with the text:The fuse character $pay.load character is now in your $pay.load library.I've emptied my whole CC library, but it still goes on.What do I have to do to stop it?

Since i did 2017 update, now I have little red triangle telling me couldn't fully sync my CC files.. Now I haven't added anything in there. Its same as before the update so now I don't know why its showing me this.. Also when i try to sync setting from premiere and AE it keeps saying"sync failed" So it looks like my sync is broken.. I signed out and signed back in, however it didn't help..  Any help would be appreciated.

I have a problem with cc libraries across all apps, i mainly use Indesign, Photo and illustrator.I can create a new library and can add assets from the market place to them, but i cannot add colours, or any items from the page into it. or even previously created libraries.The colours problem is my real beef, i use this function a lot as its useful for for consistency across the apps. This has been a problem for a while, then last week i got a brand new Mac Pro, with all the apps freshly installed. the problem went away for about 5 minutes, then started again, and i'm back to not being able to add colours etc.What is wrong? Have I hit a preference somewhere?  Model Name: Mac Pro  Model Identifier: MacPro6,1  Processor Name: Quad-Core Intel Xeon E5  Processor Speed: 3.7 GHz  Number of Processors: 1  Total Number of Cores: 4  L2 Cache (per Core): 256 KB  L3 Cache: 10 MB  Memory: 24 GB  Boot ROM Version: MP61.0116.B17  SMC Version (sys

Hello there.Today i updated my Creative Cloud App and after that it's trying to re-sync almost 300 files that were already synced... The thing is, i have a very bad Internet (DSL), and it's saying that it will take 40'ish hours to sync.... And meanwhile my Internet becomes unusable.So, why is it trying to re-sync? Can i stop that? The files are already there. Thank you!

I had to reinstall the Creative Cloud Desktop App after a failed update to the latest version. I followed Adobe's directions on how to uninstall and reinstall the App. The reinstallation seemed to go OK except my Activity Stream history has gone blank except for one item that was logged in some 400 days ago. How can I get back my activity stream information?Thanks in advance.

Hello.I've got a problem: every day after the start of my computer, the creative cloud files sync began of all my cc files. there is no exception between team files or unshared. After 2h the sync is complete, but it began again after a restart. I try to log off and on (cc) but this will not help… Do you have any advice?  My settings: CC for teams, creative cloud app version 3.9.0.334, mac os sierra 10.12.1 

HELLO SOMEBODY COULD HELP BECAUSE ADOBE DO NOT WANT TO WORK. I TRIED TO UPLOAD FILES BUT DO NOT WORK, YOU CAN SEE THE BAR UPLOADING BUT AT THE END NOTHING HAPPEND ...

I have been having file sync issues with Creative Cloud for almost a month. Figured an update would fix it, but never came. I have search many threads and tried many thing, but I have not come across a fix yet. Basically, it just sits on "Syncing" and say it is on file 1 of 239486 or a huge number similar and tells me it will be like 1310 hours or something.I could really use this sync to work, if anyone has any suggestions.