Creative Cloud Services

Hello,My Creative cloud file syncing service for mac is not working properly after the latest update (Max update I think). It never complete the sync.What I tried so far is restarting the sync app and re-log in. Is there any way to fix this problem?

I am having issues logging in to Creative Cloud desktop app. The blue wheel spins and spins. I have shut down and disconnected the internet and restarted. When and if I get logged in it says some files failed to sync. Someone please help or let me know I'm not alone.

For two days now I get irritating popups every 5 minutes from CC with the text:The fuse character $pay.load character is now in your $pay.load library.I've emptied my whole CC library, but it still goes on.What do I have to do to stop it?

Since i did 2017 update, now I have little red triangle telling me couldn't fully sync my CC files.. Now I haven't added anything in there. Its same as before the update so now I don't know why its showing me this.. Also when i try to sync setting from premiere and AE it keeps saying"sync failed" So it looks like my sync is broken.. I signed out and signed back in, however it didn't help..  Any help would be appreciated.

I have a problem with cc libraries across all apps, i mainly use Indesign, Photo and illustrator.I can create a new library and can add assets from the market place to them, but i cannot add colours, or any items from the page into it. or even previously created libraries.The colours problem is my real beef, i use this function a lot as its useful for for consistency across the apps. This has been a problem for a while, then last week i got a brand new Mac Pro, with all the apps freshly installed. the problem went away for about 5 minutes, then started again, and i'm back to not being able to add colours etc.What is wrong? Have I hit a preference somewhere?  Model Name: Mac Pro  Model Identifier: MacPro6,1  Processor Name: Quad-Core Intel Xeon E5  Processor Speed: 3.7 GHz  Number of Processors: 1  Total Number of Cores: 4  L2 Cache (per Core): 256 KB  L3 Cache: 10 MB  Memory: 24 GB  Boot ROM Version: MP61.0116.B17  SMC Version (sys

Hello there.Today i updated my Creative Cloud App and after that it's trying to re-sync almost 300 files that were already synced... The thing is, i have a very bad Internet (DSL), and it's saying that it will take 40'ish hours to sync.... And meanwhile my Internet becomes unusable.So, why is it trying to re-sync? Can i stop that? The files are already there. Thank you!

I had to reinstall the Creative Cloud Desktop App after a failed update to the latest version. I followed Adobe's directions on how to uninstall and reinstall the App. The reinstallation seemed to go OK except my Activity Stream history has gone blank except for one item that was logged in some 400 days ago. How can I get back my activity stream information?Thanks in advance.

Hello.I've got a problem: every day after the start of my computer, the creative cloud files sync began of all my cc files. there is no exception between team files or unshared. After 2h the sync is complete, but it began again after a restart. I try to log off and on (cc) but this will not help… Do you have any advice?  My settings: CC for teams, creative cloud app version 3.9.0.334, mac os sierra 10.12.1 

HELLO SOMEBODY COULD HELP BECAUSE ADOBE DO NOT WANT TO WORK. I TRIED TO UPLOAD FILES BUT DO NOT WORK, YOU CAN SEE THE BAR UPLOADING BUT AT THE END NOTHING HAPPEND ...

I have been having file sync issues with Creative Cloud for almost a month. Figured an update would fix it, but never came. I have search many threads and tried many thing, but I have not come across a fix yet. Basically, it just sits on "Syncing" and say it is on file 1 of 239486 or a huge number similar and tells me it will be like 1310 hours or something.I could really use this sync to work, if anyone has any suggestions.

Hi, I am having some major issues with creative cloud. I just dont understand whats going on. Finally started using it and saving things to libraries. Logos, colour swatches, pics etc. Problem is that i made the mistake of saving files to the creative cloud folder. why wont these files show up in photoshop when i open up the My Libraries toolbar? Vice Versa, if i open up my creative cloud folder on desktop it wont show any of the libraries where i accidentally saved some photos as well... Is it really supposed to be this difficult to use the folders? i understand there needs to be a distinction between files and then libraries, but why on earth cant i see both in my desktop folder after syncing??

I'm a newbie and not grasping how to get photos from cloud to laptop.1 Can I get a library to sync somehow?2 Find I can upload one photo at a time to a file and it will sync but I can figure out how to do a bulk upload.thanks

I just recommended a client to start sharing their Muse docs via the Creative Cloud library. To their surprise - and mine - there is no preview of Muse files which makes the whole idea of commenting and revisioning, fall apart.Does anyone know if Adobe will add support for previewing files on Creative Cloud?

The Creative Cloud for Enterprise file storage that I'm using for my team is no longer syncing files, as it says storage capacity has been reached. However, when I login to the web interface, it says the storage space is only 29% full. Can anyone explain how I remedy this?

I am having issues syncing any part of the Museo Sans Font Family with applications other then Adobe Creative Cloud apps. I am running a Mac with OS version 10.10.4 and Creative Cloud 2015. This is not happening with just my system but others as well, When I choose Museo Sans in say Sketch it shows up with Regular and Bold as the options as opposed to 100, 300, 500, 700, 900 etc. and after selecting the font it automatically defaults back to Lucida Grand. When trying to use the font with apps like Pages, Text Edit, or other system applications the font just doesn't show up in the font picker. I do have other TypeKit fonts synced and they are performing like they should.Please Advise

Hello I'm on a never mac running Mavericks running the newest version of Creative Cloud...When i start the sync process the RAM usage goes up 31.xx gb and drains my memory ?If i stop the sync and restarts it, the problem occurs again, thought it was my machine that needed a reinstall so i completely reinstalled it yesterday, but the problem appears again ??Can u help ??

Hi,I'm having an issue where Creative Cloud Files aren't showing in my Mac's Finder. When I go through the app, I'll have all the most recent files. When I try to access Creative Cloud through Finder, only some of the files are there. Is there a way to fix this? The system is up to date.In an issue that may be related, so I'll mention it here just in case. Lately my Cloud has taken forever to sync. The other day, it took over an hour. Sometimes it won't sync at all but won't give me a reason the files won't sync. Some files will sync one day, then the next not sync. Also, the issues seem to be getting worse. I work on a team and all members have access to the Creative Cloud. The other day, several files were deleted and none of us deleted them. Stranger, even though we should all have access to the same archive, the files were only in one team members archive. Everyone had completely different looking archives. In an even more annoying occurrence, one team member was inexplicably boote

My co-workers have been trying to create libraries in CC for all of our clients, which is where they can house a company's logo, color swatches, font libraries, etc. But, when they add the meta description to an image in Adobe Bridge, then save it to the CC library, and then pull it down from the CC library, we noticed that the meta description is stripped out of the image.Is there a workaround to this or is this a limitation to the CC libraries?

I can no longer see/use the version history feature on files in creative cloud, typically located in the activity tab of any file on the cloud. I no longer see version history and I no longer see the option to restore previous saves.  The feature to restore old versions of individual files in creative cloud assets is missingI'm referring to this: http://screencast.com/t/AVTeKHnQathis is now what I see on my files: http://screencast.com/t/0baPBhve9RPlease help!

Often after saving I get a pop up message stating "failed to sync ###.tmp file". Now since I know what the .tmp files are, I assume those working on the Creative Cloud sync do as well. Consequently I fail to understand why they have not excluded these files from sync. These are temporary files created by photoshop and should never be synced!The lack of attention to detail in these products has become astounding.

Hi guys, I recently delete some files from the Cloud by "Recent" and now I realize that they aren't in the corresponding Cloud folder. How can I recover them?Thanks,Israel

Greetings,it has now been multiple times that i tried to delete shared file and folders (i am the owner) directly from the finder and what happens is that after 5-10 mins files and folders are recreated.There is 1 person in the team that i shared those with.I then go to the website and i choose to archive them, and after i've done this i tick all of them for permanent removal.Everything appears to be removed on the website, but in Finder i still see the directory there.Even after having this step (remove from archive on creative cloud website) FILES ARE RESTORED.What is going on? Why can't i delete things directly from Finder?Specs:OS X 10.11.6Creative Cloud 3.8.0.310I have italian language selected. Other person has English.Other person has latest win client.S.

Hello everyone, When I use the search feature in my assets, I can see the files I want, but when I click on it, it takes me to the general Archived directory and they aren't there to restore. Am I missing a step?

This is a new problem to me in the last 2 months. I am a PC and my system is fully updated. Currently my storage is at 70%. I went in and moved out or deleted about 5GB of files from the cloud. I went into the archive to permanently delete those files from my cloud storage and the Archive said it was empty. Huh? I went in and double checked my files and indeed those files were no longer in the cloud but the file storage still read 70% and no files in the archive to permanently delete. Wha? Then I completely exited out of the cloud and shut down my computer, rebooted, signed back into the cloud. Still at 70%, files gone, no files to permanently delete in the archive. So now what do I do to get that 5GB of storage? Thanks!

Hello there! I'm having trouble with the creative cloud file sync. It has worked effortlessly before (a few months ago), but now none of the folders will sync and this message pops up:I've looked at the "Sharing and Permissions" option for all folders I try to sync, but nothing seems amiss.I hope any of you can help me. I use this as back up, so I really hope to make it work again...