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I have Creative Cloud on a Windows desktop in my office and on a MacBook Air that I take home with me. I saved some InDesign and Dreamweaver files to creative cloud from my MacBook but they don't show up in the creative cloud files on my Windows Desktop. And photos placed in the creative cloud from Lightroom on my desktop don't show up in creative cloud on my MacBook. What am I doing wrong?
My files won't sync properly between my Macbook Pro and iMac. Ive toggled the auto sync function, made sure the file names are properly constructed, etc. It is showing the red on all of the files on the Pro, but showing the green checks on the iMac. Any ideas?
Hello.Trying to set up some collaboration with a collegue. I have created a cc library collaboration which works great. I also set up a folder share, which I did from my creative cloud files on my mac desktop. On my PC I also see creative cloud files.My collegue however does not see creative cloud files in her favourites in windows, also under creative cloud icon on the desktop under the gears icon there is no creative cloud files, where as I do.She updated to the latest CC today, so we are a bit stumped why she does not see CC files?Any ideas.
Hello(I am writing from a Mac power book pro 2.4 GHz Intel Core i5, but the problem is occurring on an iMac 2.93 GHz Intel Core i7 OSX 10.10.2)My computer is sometimes so slow that i cannot do anything with it at the moment.The activity monitor shows that the Adobe core sync is not responding and using all the memory.My Adobe CC was updated on 22 April 2015.I am currently trying to make screenshots and restarting my computer but it seems that I cannot reproduce the problem right now.But it does happen a lot.Are there old files that are left somewhere and which I should delete?How can I fix this problem when it occurs?Thanks in advanceMFB
creative cloud will not sync my files it just keeps flashing on and off
In the past I shared a folder of photos with various people. It worked for a while, but yesterday folks could not download images, receiving a message that the file did not exist. So I removed the public link to the folder and attempted to create a new one, and got the following message. (I got it again this morning when I tried)I tried creating a new link to a different folder, and was able to create the link, but when I clicked on the link, I got this message.This has only happened when trying to share folders. Sharing individual files works as it should. I do not want to use the collaborate function to share these, as I want to restrict write access and not require an adobe id. Anyone know what's going on, or have a similar issue? I tried chat support yesterday which did not help.Thanks in advance,Dan
Hi.I reach my 20gb storage limit the other day. Today i went through the folder and moved and deleted a lot of stuff. As far i can tell i removed aprox. 14GB of files. CC still tells me i am at 20.03 GB and have reach my limit.I have tried the ye old restart of the application and have moved some files back and forth. It wont realize that i removed a bunch of files. When i look at the online archive it seems to have removed the files there as well.What do i do?I am on a iMac 27", late 2012 running OSX Yosemite 10.10.2
Some Files failed to Sync due to server error in Creative Cloud such as the following files: dva core, dynamic link,alignment link, adobe AGM-MPS-Cool Type-PSL-PDFL-,ICUDate, mediocre,QTGUI, Backend and nothing wrong with internet connection because all the other files updated.
We've been having files "disappear" from Creative Cloud. Anyone else? Known issues?
Hi, i'm having a problem with my creative cloud desktop app. Currently i'm given the message 'Some files failed to sync'. I've signed out and back in again, I've closed the app several times, and i've restarted/shut down my mac a few times but nothing solves the issue. I've had a similar problem previously which was resolved when I sent my log files to somebody. If anyone can help it would be much appreciated.Cheers, J
hi, how do i share big files using the creative cloud , it says download the crative cloud connection, but then sends me nowhere that says that
I have multiple archive folders - what's the best management protocol and can I stop this from happening?
Now I have 4 "xy.LRCAT", before 2. And I fear somewhere on C:\ is a sync-CAT? I do not want syncing! I do not want cloudspace or transfer any data on wire.Syncing happens from mobile phone to PC. LR mobile is allready deinstalled from mobile phone.1.) Help me to deaktivate syncing (and using cloudspace) forever.Geht es auch deutsch?: Vermutlich hat sich auch wieder irgend ein Sync.-Katalog auf C:\ ... eingenistet? Platzprobleme auf C:!Warum frägt das Programm nicht vor der Anlage der Kataloge wo man diese gespeichert haben möchte? Das wäre die beste Lösung! Ständig wird einem C: vollgeräumt.Synchronisieren wird ja auch für die Aufnahme von Bildern aus Verzeichnissen in den Katalog verwendet. Verwirrend: 1 Begriff für 2 verschiedene Aktionen!2.) Sollte ich mir eines Tages LR+PS online nicht mehr leisten wollen, sind dann all meine LR - Bearbeitungen weg? Muss ich dann zuvor meine > 30000 Bilder "exportieren"? Oder gibt es die Möglichkeit automatisch nur die Bearbeiteten in dieselben
When I try to view assets on cloud using Firefox 37 I get this responseThis page is temporarily unavailable. We'll be back soon.We're working quickly to resolve the issue and we're sorry for the delay. Please check back or see our status site for updates. Also, help is available in the Creative Cloud forums.Thanks for your patience!seems to show OK in IE but not Firefox ------ is there a fix for this.Thanks Frank
I need help getting Yosemite to sync
Numerous files have gone missing. The folders are there, but there is nothing in them. Also, I've checked the archive folder, and it is also empty.
my files are not coming in assetsI get this all the time
Hello,why I'm trying to share folder on Creative Cloud and nothing happens.1. I select my folder2. click on Collaborate3. enter the email of the person I want to share my folder with4. Click on InviteNothing else happens, the collaborator doesn't receive an email (he has an Adobe Id) and the name does not appear.Before today, I always had an error message and since today, no error message but nothing else
..., one with "(unknown)" and one with "(<email address>)" added on the end of the folder name. The one without an addition to its name seems to be functional (syncs files added to it). Can I delete the others?
Video: https://helpx.adobe.com/creative-cloud/how-to/creative-cloud-share-files-collaborate.htmlI would like to get a notification when my co-worker edits and updates a file in our "collab" folder.The file updates, but I do not get a notification and it does not show on my activity feed either.Please help out
I am trying to allow a collaboration on my Adobe Muse site and am following the directions set forth on the Adobe help board. However, when I right click I do not have the option to click collaborate. Do I need a certain subscription for this or what am I doing wrong?
I was working on some illustrator things, everything was fine, and when I came to open a file all my files except the ones I was working on that second have just disappeared! I can't get onto the archive and I have months and months of work on there and my deadline is on Wednesday!! I am panicking,I didn't back them up on a hard drive because I though the cloud backed them up in a similar way to dropbox. Please help!!!
Hello all,I would like to share a movie with some colleagues to get some feedback on the progress thus far. I would like to restrict the video to read only so that no one can download it. All this is fine until the recipient receives the link (they are not CC subscribers). The video does not play for the person I am sending it to. It shows up with just a still from the video, comments are available to make. So is this supported by the creative cloud?Many thanks!
I have been sharing folders on my creative cloud in order for clients to download images after shoots. I just got an email from two of them saying they couldn't download any more. One of the galleries I was able to take offline and put back on with success. The other one I just found out about and I am traveling. It's a large gallery (4+gigs) so I cannot do this remotely or quickly. Is there a way to fix this? I am not over my storage limit on CC as I thought that could be an issue.
When I go into it, it says the files are not syncing, but when I go into the files it says that everything is ok. By the way there are no files in there to sync!
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