Creative Cloud Services

I have begun the sync process for Files and Typekit but it is slowing the Mac to such an extent that I can barely use it - can that be right?Ian

Why does my account show 2.4gb used when I don't have any files stored in my account.  My archive is completely cleaned out.  Please advise. 

File sync within the Creative Cloud desktop app is back!  And font sync is now available for the first time.Looks like it is rolling out gradually. You can register at http://blogs.adobe.com/creativecloud/file-and-typekit-font-sync-rolling-out/And here's an email I received about it:

Hello.  I appear to have found a font that is not working normally.I've been banging my head on the wall off and on for about a week now trying to get Athelas to sync to my desktop as we use it on one of our sites.  I assumed font syncing in general wasn't working for me at all.  However, I thought to try some different ones this morning and others sync just fine and appear in my applications as expected.  When I chose to sync Athelas, I see the Creative Cloud app sync animation happen, and then the notification center says "four files removed".  Pretty sure that should be "installed". 

Is there an app for iPhone so files can be synced. Like the app for iPhone from Dropbox. If not, will this become available in the (near) future?

Hi,Does the upcoming "sync file" with Creative Cloud, will be compatible with AEM DAM ?Will it be possible to use the enterprise DAM repository as a "private Cloud" ?

Just got to work and turned on my iMac CC said it deleted 20 files and everything in my CC folder is gone!!!!!!!! Whats going on and how do I get my files back ASAP!!??

I just got the email saying that my File Sync has been turned on but my desktop (tray) app says "Unable to connect to the creative cloud." Do I need to redo something?

Hi thereThe file sync didnt work for the last couple of days. With the last sync it added to my storage from previous syncs. I've now emptied the whole thing including the archive. It still shows 2.44Gb / 12.23% used with just one little folder in there. Can this be reset?Thomas

I restored the standard fonts on my mac using Font Book. Unfortunately this screwed up my Creative Cloud fonts. The Creative Cloud app says the font is synced. But it's not on my system anymore. On TypeKit.com it says I don't have any fonts synced with my desktop.

I get the following "Error Starting Creative Cloud cookies dir: cannot make folder /users/admin/library/application support/cloudsync/cookies:Permission Denied (error 13)I have reinstalled the Cloud Connection and get the same error.Please help.

I'm an Adobe Community Professional and Adobe Certified Instructor, and I've been blogging about Typekit the past couple weeks since it's available. I've had some Typekit fonts installed successfully on two Mac computers (Mac OS X 10.8.4).However, Sunday afternoon 8/25 PDT, when I was working I noticed that the Sync Settings feature wasn't working in InDesign because, it claimed I didn't have an Internet connection (it wasn't an Internet connection problem because every other website was coming up fine). When I investigated I saw on both computers that the Computer Cloud Desktop appliation wasn't connecting. In fact, when I went to creative.adobe.com, I couldn't get a connection either.After an hour or two, when I went to creative.adobe.com, it now had a message that it couldn't display my file because of something like "high volume." (This seemed strange since this is a summer weekend.) Nevertheless, on my MacBook Pro laptop, I soon had a connection, and the CCDA is working fine, show

I received early Typekit Desktop Sync access, but it's not at all what I was hoping for:Typekit shows 934 fonts available, but only 205 are available for desktop use. That's less than 1/4, but the plan specifically states "Full Library Access". Does anyone know why this is? I've gotten nothing but wasted time from Adobe's Live Chat representatives, who transfer me from one department to the next until I'm disconnected without ever even reaching the right person.

Hi,After we got the email for early access being accepted, we updated the Adobe Creative Cloud app, then closed/opened the app.   Still says "Coming Soon"  also tried restarting.Got the email this morning, is there a considerable delay?

Recently got access to file sync, and I've got one PSD in my CC sync folder. If I leave the creative cloud app open, occasionally I'll look up and see the syncing indicator on the status icon. When I open the CC app, the file tab shows an extended "Syncing" spinner indicator, even though no files have been changed.

If you encounter problems while syncing your fonts or files please add the following information to your forum post.Describe the problem as thoroughly as possible.Also, please include screen shots that demonstrate the issue you are having. Describe what you were doing just prior to encountering an issue with syncing your fonts or files?Please list the following information in your forum post:OSOS VersionBrowserBrowser versionLocate the following CoreSync.log file and attach it to your forum post. This will help us diagnose your specific issue. It can be found at the following locations:Windows: C:\Users\<your username>\AppData\Roaming\Adobe\CoreSync\CoreSync -date.logMac: /Users/<your username>/Library/Application Support/Adobe/CoreSync/CoreSync-date.logNOTE: Due to the nature of syncing files from your computer to the Creative Cloud modifying the contents of your local Creative Cloud Files folder directly controls the contents of your Creative Cloud Files view (https://cre

SO I got the email saying "You're In!" but when I open the Creative Cloud desktop app nothing has changed. I happened to updtae the app this morning, so it should be up to speed. What do I need to do to get the Files and Fonts panels to change so that  can sync?

After my Creative Cloud file sync had been enabled again a week ago, it has been disabled again today. I have been waiting for it to be available again for months and now without any warning it has been disabled. I know the 'new' functionalities of file synchronisation and sharing are very poor, but at least it was there. Why did Adobe do this and when is it going to be solved again? I need an answer on this topic soon, because I'm working on a project and need CC to function like it should.(The 'Update' is for Adobe Premiere)Adobe is not giving me the full service I am paying for each month. Perhaps I will have to take juridical actions in this matter.

I am encountering a very strange problem.I had used typekit desktop sync which worked fine. In the middle of creating a document the font suddenly stopped working. As I try to work through this problem, I notice when I try to readd the font (after removing it) it consistently says "5 font files have been removed" even though I just selected them to sync to the desktop.Instead of adding them when desktop syncing is selected, it removes them (even though they were never present). It is very strange and I could not find a topic relating to this.Any ideas?

I have deleted my files in the cloud, but I still get the message that I use 18 GB (of 20 GB). Should be 0 GB. Can anyone look into that? Thanks, Jeroen

I started with Font sync on my desktop...selected a bunch of fonts to work with and it worked great (this is literally one of the best additions to my workflow ever)!When I moved onto working on my laptop from home...it was also working great...Then today I open up CC and it's not syncing. So I check on Typekit...yep everything is still checked to sync there, but nothing showing up on CC and the fonts aren't available in my apps. So I try adding a few new fonts...these ones DO sync...but not the ones I had previously checked. I tried unselecting the old fonts on Typekit then reselecting, doesn't work (although new fonts do), tried restarting syncing, restarting CC. Nada. Really bizarre that it was working and now it's not. Also stranger that I can add new fonts, but deleting and re-adding the earlier ones doesn't make them work.Unfortunately, I'm smack bang in the middle of a project using a bunch of fonts I now can't access with a looming deadline. Not fun times.I saw a similar-ish is

Hi -- I signed up for the early access file/font sync and received my email saying "You're In..."When I used the link in that email to download the CC Desktop App and when I launch it, I'm still receiving the error "Unknown Server Error" Sign in is currently unavailable. We are unable to access your account. Please try again later.Anyone run into a similar situation or have thoughts on how to remedy this?Thanks in advance!Kristina

Why am I constantly seeing a "Unable to sync files(s)" message on my screen?

I received an email saying I have early access to Files and Fonts and to download the new CC desktop app. I did that and installed it but it doesn't include access to Files and Fonts. I retried the download and install several time with the same result. I was logged in to my Adobe CC account. What do I need to do to get Files and Fonts and TypeKit access?Ron

I'm able to add fonts in Typekit, but they do not show up in Photoshop, and in the Fonts tab in Creative Cloud, it's reverted back to the Coming soon screen.