Creative Cloud Services

I will no longer use CC and need to download all my files, but unfortunately not all my files show up on the CC desktop app, only on Web version and Mobile App (Where I can't download them in bulk). Basically there are images that should be appearing on the desktop app but they are not findable on the files section of the Desktop app. They only show up if I search each individual missing image by name, and only show up as a search result: if I press "Locate" I get a popup warning me: File not Found. Do I really have to download them manually from Mobile App and transfer to PC? Also since I will no longer pay for CC I'm very concerned to where they will go if I don't backup in time. Can anyone help me with this? Thanks in advance

Hi all!Ive recently come to a head wit downloading and installing my apps. Ive been trying to download photoshop because I accidentally deleted it. It just simply wont download at all. I have a feeling in clearing out my laptop I deleted a plug in from the creative cloud that is imperative when using the apps. Honestly I dont know. I tried deleting the creative cloud app to reinstall and then download associated apps, but now this simply just wont work either. It downloads but then deletes itself. Im at a lose for what to do becuase I can barely use the apps without updating, which also cant be done!!!! If i deleted all my apps related to creative cloud, including indesign, illustrator, lightroom etc and then redownloaded all apps from thhe very start via the creative cloud app would this work? I even tried making a new admin on my laptop like adobe said but again...... NOTIHNG!!!!!! Any ideas are greatfully appreciated. Help me out im so lost here!!!!Liv

I previously had access to Adobe services through my university, and created an Adobe Portfolio with my university account. Since graduating, I realized my institution doesn't allow the transfer of my university account to my new personal account. My computer died last year before I had a chance to back up all of my files stored there, and now the only copy of some of these files is on my old university portfolio site. Because I just graduated, the site is due to be deleted soon, but I really need to be able to download/access some of these files! I know things from Adobe Portfolios aren't stored in the Adobe Cloud, but where are they/can I access them to download?  

This is a weird issue. Functionally, everything works. This is more of an aesthetic anamoly that I know can be fixed because it's happening on my iMac but not my Macbook Pro, both up to date on macOS and Creative Cloud versions. Admittedly, I don't use my Macbook Pro to edit much these days but I recently powered it up and made sure OS and CC were updated and that when I noticed that the issue solely exists on my iMac. It's confusing to type it out so I've included a YouTUbe link below; a screen recording recording showing the issue and how it behaves. It should be noted that the issue started randomly almost a year ago, way before the change that took place on Feb 1st of this year. Note in the video how the CC icon in the system tray does not have the exclamation point when initially clicked but the cloud icon inside of the CC app immediately does. I pause syncing and start it again and then the exclamation point shows on the CC icon in the system tray, all while CC says that fil

In a classic example of "It was working a couple days ago." A Library, with Groups, as organized in the CC Desktop app, used to be accessesable in Express but is no longer available. In Express, all the files can be found in Assets under Brand but they are not grouped. Used to sort by Modified, and they would then be grouped accordingly. In Express the Library is nowhere to be found under Your Stuff/Libraries. The Library and Groups are in the same location in the CC Dektop app as they were when this worked. This method of organization is to colaborate with a client and was greatly appreciated when working.

Hi, I need help. I lost my connection with Creative Cloud. The icon of CC is grey a normaly is red. My Lightroom has an error with Connection failed. But internet is OK. What can I do please?

Hello, does anyone knows if i can have a text box that is fixed so when i scroll the text is still visible on the left but the images scroll down ? Thank you ! 

Olá. Não consigo alterar o meu username/screen name do Behance. Diz sempre que o nome é inválido e já tentei muitos nomes mesmo. Queria mudar o meu "/rodrigomsmarques" para "/rodrigomarquesdesign". Pelo que vejo na Internet, há muitas mais pessoas com o mesmo problema.O que se passa? Como posso alterar o username?Acredito que seja um bug, pois noutras redes sociais consigo alterar.Obrigado.

Здравствуйте, я столкнулся с той же проблемой. После установки CC 100GB решил перенести в новое облако пару десятков JPEG. но я по глупости перенес в раздел "библиотеки" а не только файлы. Теперь не знаю, что делать, как их все разом оттуда извлечь и поместить в обычное хранилище? Программа позволяет перемещаться только между группами внутри библиотек. Я страдаю уже два дня, скажите пожалуйста.

I recently upgraded to an M3 chip Macbook Pro from an Intel-based MacBook Pro, and unfortunately I didn't realize that I shouldn't have allowed Creative Cloud and associated apps to be migrated over to the new machine. Now, I can't use the Creative Cloud app—nor can I uninstall it or install an updated version—and every time I use Lightroom Classic, it crashes. I chatted with Support and their first suggestion was that I allow them full access to my machine so they can remote in and "take a look around." I am not super comfortable with this, but I also have some contracts that forbid third parties from accessing data relating to the contract. So, this is a no-go.  Support sent me a few different installers to try to use, but they all crashed after getting to about 5% installed. The one that didn't crash gave me an error that Creative Cloud is not compatible with Apple silicon chips, although the support agent insists that it is. Next they asked me to delete some Ado

i already have a creative plan subscription but i cant seem to publish my adobe protfolio it keeps asking me to upgrade and no, my school doesnt pay for it. 

I recently saw that you can now connect PayPal to Behance and I've been having some trouble with Stripe so I would much rather connect my PayPal, but I don't see the PayPal option eventoughg I received a notification about it. I'm assuming it's because I first have to unlink Stripe before I can link PayPal. I've tried doing from my Stripe account, but it just says it doesn't have access to revoke it seeing as it's managed by Adobe.

Hello, I am trying to share my CC Library with my boss. Her work email is linked to her Adobe account, so she shows up when I search to invite her. Yet, she does not receive an email invite, nor does my invite or any of the libraries I created within our organization show up in her Creative Cloud app. It says "pending" on my computer but there's no way for her to accept.  

HellloooCan someone help please? I invited my colleague to a few Libraries and when he tried opening the links it says '404 error' on all the invites. Does anyone know why and what we need to do?Thanks

When I edit CC library item it does update all apps library item correctly in the library panel, but it does not update the item on the stage/ timelines of any projects either in PhotoShop or Premiere. 

I am getting very frustrated because recently when I turn on my computer and go to access my creative cloud files I notice some of them are missing. I check the archive on assets.adobe.com and they are sitting in the 'deleted' section.I did not delete these files.Why are my files being deleted automatically?? I use cc to share files with my business partner opposite side of Australia to me and it is VERY frustrating to have files constantly being deleted at random without our permission.I removed my business partner sharing permissions and made sure their cc totally synced without any of my files on it. I also signed out of cc on my laptop before reuploading everything to cc on my main desktop which was the only one with access to the files at this point. Once everything was confirmed as uploaded on my desktop I logged back into cc on my laptop to let the files sync on there. Once it finished syncing I found that some of the files have been moved into the deleted section/archive on the

Is this some sort of  "undocumented feature" Adobe uses to torment its users?Problem A:1) Open CC app on Mac.2) Shows "a new version off CC is available" at bottom3) Click update4) Wait5) Core services prompts for password6) Wait7) Core services prompts for password (again)😎 Same message  "a new version off CC is available"  returns. No update occurs.This happens repeatedly.Problem B1) Updates for Photoshop and Camera raw are available2) Click "update all"3) Wait4) Core services popup for password5) wait6) Core services popup for password7) Apps are NOT updated

Does anyone know how can I add slider in adobe portfolio?

I thought all my folders were backed up in Dropbox.Now when I have a new mac, I open Dropbox.. and I have very importent folder that I can't open. I got this messege: Can’t load without file extension.when I try to download I see this file:   Is there any possible to restore it?It seems somehow supposed to be in Creative Cloud... 

Hi,  I have a business account, only using 8 GB out of 1 TB of cloud storage: Creative Cloud Files - I was working yesterday on my laptop on some files stored on the cloud. Today I'm working on the same laptop, but the files in the folders aren't the latest version of my documents, they were saved 4 hours before I finished. All my working files miss the last 4 hours of work. Also, there is a PDF I created when I was done and it keeps showing up and then disappearing from the folder. It's there, 20 min later it's gone, and later it is there again. I also saved some PDFs and renamed them, but they show their former name now. Some files I deleted are back in the folder. Basically, I lost 4 hours of work; the Cloud Files folder overwrote my working files with previous versions of them on my own laptop storage, as I'm working on the same laptop as yesterday, so no sync was required. I know Creative Cloud Files is going to be discontinued, but in October for business acco

Hello, I recently purchased the $19.99 Creative Cloud subscription for all the software, I bought the Creative Cloud subscription and received an email from my school account. But then when I opened the software apps it said that my trial ended because a few months ago I bought the 6-month Adobe software from a website called https://store.collegebuys.org/. Is there a reason why my software wasn't relaunching when I first bought the discount for $19.99 Creative Cloud software apps? Also when I click my order number it says there are not any orders associated with my account. I'm not sure why.

How can we view/remove external weblinks without the pro version?

I've created a Collections page in Adobe Portfolio - it works perfectly fine. However, I'd now like to add a separate image at the top of the Collections page, to serve as a banner. I can't find a way to accomplish this. Any ideas?

I need help with spacng issue layouts on adobe portfolio.  The spacing looks ok when in desktop preview/mode, but the mobile version is way off, and the header/nav bar is at the top where I want it, but the content /mashead is way on the bottom. Attaching a screenshot of the issue. 

Unable to swtich option to anyone in user who can directly message