Creative Cloud Services

Hello- I would like to turn off sync to CC prior to the 2/1 cutoff while I am transferring over/backing up files. How do I do this on all devices? I would like to delete the local copy WITHOUT having any updates mirror on CC (so that I keep all the files during backup.) Here are the issues: -I can't seem to turn off the sync on my phone. Do I need to delete the app? - I have turned off sync on my desktop (so that's fine)-I am not able to access CC app on my MS Surface due to memory issue because CC saved a local copy of my files (just found out about this a few months ago- good times).-I have tried to uninstall the main app and other apps (INDD, AI, PSD etc) but it won't let me because I need to update CC first, but I don't have sufficient memory. -What I would like to do is delete the local CC directory on my surface, have it NOT sync to the web -connected folder OR my phone app. Then I will have enough memory to do the updates. I am trying to keep the files on the CC -

When I go to open creative cloud today it spins and waits then poof it is gone. I restarted my iPhone. I had the latest update installed from Apple last night. Please advise I can't work right. 

[solved] Update: sometimes reaching behance through zandesk is impossible if your account mistakenly got deactivated (all posts and profile turned private) so you might need to connect addobe by other method such as : https://help.myportfolio.com/  Hello everyone this is really important to me and your help is appreciatedIt's been couple of weeks now since all my projects on behance have been turned private When someone tries to access my account they get the error message Oops! We can't find that page. (picture below)I really need my account to showcase and update my protfolio so if anyone can help it would mean the world to me.I tried to contact behance through their online form https://help.behance.net/hc/en-us/requests/new?ticket_form_id=4164But I only get automated emails from them and no further replay.There have been one instance of the same issue written about it on this post Behance mistook the profile of @curious_Coral98C6 as bot and they wo

Hi, Prior to creating the custom preset, I need the ditamap to be flattened(All files in one single folder without any subdirectories). Can this requirement be met in any way?  

Hello, I have finished creating my portfolio on Adobe Portfolio. Unfortunately, when I want to publish it, I receive this message :Your email is not verifiedTo publish your site, please verify your email address. You can confirm and resend the verification email within your Adobe account: https://account.adobe.com/profile. I checked my Adobe account and my email address is already verified, and I can't resend the verification email.I don't understand what is wrong.

How to change my old name Ker Tamm. I already change it in cloud manage account, but still when I share my portfolio it show the old one? 

Please help, somehow I've managed to de-link some of my cloud files from my desktop sync folder. I actually thought I'd deleted the folder like an idiot, but I can find them under under the 'Cloud document' folder (obviously not the web synced folders) I want to move them back into synced folder and sync to my desktop so I can bulk move them into another storage space before syncing disappears.Downloading one file at a time from the web view is not viable. My syncing is up to date.  

My creative cloud wont load, i tried uninstalling it, i uninstalled all the adobe apps, i made sure my pc has the right time, that its updated, etc, but still creative cloud wont load, and it keeps telling me its something with the firewall or the pc time, but i already checked and it seems fine, please help i use adobe for work i dont know what to do. 

My Creative Cloud storage is somehow full, I have searched all possible locations for any files and there seems to be nothing uploaded on my account.Could someone please help me find these hidden files and delete them?Thanks,Cooliew

Everytime I open Illustrator/Photoshop/Premiere/etc... the Creative Cloud Desktop opens. How do I stop this? I just want to work on the product I selected and it's annoying to close Creative Cloud Desktop everytime. I went to the Creative Cloud Desktop > Preferences > Notifications and I have EVERYTHING disabled.

Hey there. I am looking to buy the Creative Cloud All Apps Student Subscription, however, I wanted to ensure I understood it correctly. If I purchase it once, can I only download it on one device or can I use the same subscription on two devices? Along with this, how much space would it take haha. Thanks.

Hi! I've been struggling to uninstall CC for a while now (for reference, I'm on Mac and it's an older laptop!) and am quite frankly going insane trying to figure out why it won't uninstall (Adobe are you installing malware on my computer what in the world)I keep getting this error:That says CC is required for some apps installed, hence why it can't uninstall. But here's what I'm confused about....I CAN'T EVEN INSTALL APPS BC THEY'RE NOT COMPATIBLE WITH MY COMPUTER??? 💀💀💀 Can someone please help let me know what CC is connecting to that's preventing me from uninstalling? Is there some hidden app it downloads users can't see that it's connecting to (and if so, can I delete that or am I stuck with "your disk is almost full" errors for the rest of my life 😢) im going insane, thanks!!

So a while ago Pantone were removed from Illustrator colour books. We have to pay more to be able to keep using them. Now the Cloud files sync will be removed AND CC subscription fee went up this year. Many of the usual Adobe programs I use keep having bugs that haven't been solved for years, yet they're braging about their new technologies that can change the design on your dress??? I mean what is this, where are you going Adobe? You keep charging more while progressivily giving less to your customers? Where is this going? This is a total disrespect for your clients. Following the general trend of major companies nowadays. Giving less and less while charging more. This opposed to all the independant artists using your products everyday, giving the best of themselves to deliver the highest quality possible, fighting to get paid what they're owed. All of this to afford paying their CC subscription which is given them less tools while charging them more and more.... &

I've just gotten a 6-month Adobe Creative Cloud for a class at university, and have downloaded the main Creative Cloud app on my Macbook. However, when I go to 'All Apps', it does not show any of the programs I need (photoshop, premier, etc). I went to the 'Photo' tab under 'Categories' and clicked 'Launch' on the Photoshop icon, it took me to Photoshop in my Chrome browser, which I do have access to. When I click the button that says "Get desktop app" at the top, it shows a browser page that says "Photoshop is now installing", but nothing happens. It just opens up creative cloud to the apps page, and we're back at square one. Any help would be appreciated. 

Hope this finds the right category. I'm building my own websit via portfolio using the theme 'Andreas', I want to create more than one gallery to show images, when I click on collections to add a photo gallery (photo grid) using collections it shows a large image with a box either on left or right side with text (container)?. Clicking on that opens a gallery. However, I just want small thumbnails to open to a gallery, can anyone advise please how this can be done. Many thanks

I created my own website on a student account which is edu. I graduated one month ago and I just found out my portfolio website is shut down I can't access the portfolio manage website since my edu account has disabled my access to all the adobe services. I'm pretty nervous now because I'm not sure if they will delete my website. I've already contacted my school's IT administrator and they will contact me on Monday. I'm pretty anxiety if my website is still there!! I want to know right now!

J' ai reçu un mail signalent l'arret définitif de la synchronisation avec le clood et le vidage de mes données au 1er février , qui saurait m'éclairer à ce sujet, merci.I received an email indicating the permanent shutdown of synchronization with the cloud and the dumping of my data on February 1st, which could enlighten me on this subject, thank you.

Llevo todo el día intenado pagar la cuota de adobe creative cloud y no puedo, me pide actualizar los datos de pago, lo hago y no llegan a cambiarse a pesar de que me sale el mensaje de que se ha actualizado con exito. ¿alguna solucion?

Everyone who is having this issue with the current update of CC.I spoke at length with Adobe Customer Service and they are stating the MUSE end of life and they won't support Muse. The fact that it is a big in CC that renders Muse useless is not their problem. EVERYONE please email to Adobe and let them know ther promised to keep MUSE runing even without their support. The issue is not MUSE it is a bug in CC. REFERENCE  Adobe Case ADB-32678822-T4D0Email to customercare-chatsupport@adobe.com Thank you!Paul

for the past few days everytime i try to download creative cloud it says error 500. the clock is correct time.vpn turned off/firewall turned off.Check the GlobalSign Root CA certificate.Resetting the hosts file

I have a set of photos and graphics I'd like to upload in bulk to my CC libraries but Adobe seems to only let you do one file at a time.I know throught the CC Files you can upload multiple, but can you do it with Libraries?

Hello!Since the discontinuation of the Creative Cloud Documents is upon us, I am trying to download all of my documents before the deadline. This has worked so far, but since yesterday I cannot download any file from my cloud documents. These are illustrator files, but I have also tried downloading a photoshop file with the same result, a red 'download failed' message with no error code. (see attachment)To be clear, I am trying to download my files from here assets.adobe.com/cloud-documentsI have tried different browsers, going incognito, disabling all of my browser extensions, restarting my PC, sleeping on it, and they all have the same result.Please help! I did not have a local back-up of these files because they have always been safe in the cloud documents. Now that I do want to make a back-up, I can't download a single file! This is extremely frustrating as it is very important I have access to one of the files stored on there for an assignment.Thank you for reading!

Bonjour, le bouton "modifier mon site" n'apparaissant plus sur l'interface du portfolio : savez -vous où puis-je accéder à mon portfolio pour le modifier ? Merci. (et bonne année !) 

I have been using Behance for a decade actively. I posted several works, interacted with other designers, and created moodboards. A few weeks ago I lost access to my Behance account. When I try to visit behance.com, it says that I have no longer access to this product. I contacted Adobe support and they told me that in order to access my Behance account I need to buy an Adobe subscription. They didn't tell me why is this. Other users can use Behance for free, I cannot.

I'm trying to find a way how can I bring Adobe Officialy to Albania.For the past three years I have been promoting in my meetups and events Adobe as an amazing platform for all designers in my country. But now I'm seeking to find the best way how can I bring ADOBE officialy to Albania.To reach my goal I need support from all the community members.#adobetoalbania