Creative Cloud Services

The day renewed the scripting is 16 December and today (30 December) I want to cancel the subsciption, which should be within 14 days, but it said it will charge the cancelation fee.

Como eliminar mis antiguas tarjetas que tengo guardadas en mi cuenta de Adobe.

Lately, maybe since April 2922, any comments I post in Behance, like thank yous, or comments on others work are not being posted.  I see them when I submit them, but they don't arrive to the recipient.  Any suggestions?

So, I'm finding that I am restricted from moving the "Creative Cloud Files" container (for syncing to the cloud from my desktop). It is bound to C:Users/Name and will not move. This is very saddening and seems like an elementary function that should be included. I do not want to store things on my small SSD C: drive -- thanks.Am I missing something here?

Hello,I am a newbie here and, thus, have a question that some will consider naive or downright stupid. For that, I apologize in advance. I am confused about the new sync policy being instituted at the end of February 2024. I use cloud-based Lightroom, Photoshop, and my 1 TB Creative Cloud storage to enable me to work on both my laptop and my iPad. My question is: Will the new Creative Cloud sync policy allow me to continue doing that without additional fees? I'm afraid that it will be a deal breaker if I can no longer work across devices or have to pay extra fees to continue doing so. Thanks much for your help in understanding this.Dave

which system is best to run all creative cloud apps?

Starting February 1, 2024, Creative Cloud Synced files are being discontinued for personal accounts. Does this mean I can no longer share collections from Lightroom Classic? Does it also mean the end of Adobe Portfolio?

I was kind of disappointed recently to learn that there isn't an option to pause my Creative Cloud subscription. It wasn't immediately apparent to me that there was even a monthly subscription option for Adobe Creative Cloud and I was under the impression that the minimum purchase was for one year, and that it would roll-over to a month-by-month subscription after that. Apparently there is an option for a month-to-month subscription, but it's not immediately apparent or obvious in any ways and to top it off the amount your paying for the month-to-month is so much more expensive then the year-long subscription that it's almost like so erronously more expensive that you'd have to be crazy not to just buy the year-long version. This used to be just a one-time payment and you got to just use the service and that system worked great.

Bonjour, Depuis peu, dans l'explorateur, le dossier creative cloud n'apparait plus comme "creative cloud files" mais comme "creative cloud files + mon adresse email + des chiffres et des lettres @adobeID" Quand je clique dessus, j'ai un message indiquant emplacement indisponible, logique puis que mes fichiers sont dans "creative cloud files". J'ai essayé de faire disparaitre de dossier avec l'outil de modification du regsitre sans résultat (surement car il ne porte pas le bon nom) J'aimerais savoir comment corriger  ce mauvais dossier apparaissant dans l'arborescense de l'explorateur 😉

I'm getting this error I've set my firewall everything...tried limited entry repair tool problem not solved. Help me with this, please.

I suddenly can’t upload pdf files onto my Adobe Creative Cloud anymore. This is not just for one specific file - I’ve tried it with other pdf and other file formats that I’ve already uploaded onto the CC previously and I now get the same error message: "Files could not be uploaded. File type not supported." Can anyone help?

Hi All -- I am wanting to know if it is possible to switch my creative cloud account to an education creative cloud account. I do not want to lose any of my files. Thank you. 

Hello,I'm still quite a newbie to all of this. I largely use PS for artwork, and occasionally AI. I have posted here before and received support and as such I now store my imported/ exported drawings on my iCloud drive, and use Creative Cloud to store the project files as they tend to be large. I'm working off my own Mac, and don't need CC for sharing with anyone else. My main question now is - do I need to back Creative Cloud up? I know I can log onto another computer and log in and then have access to everything there, but is that enough or should I back my CC projects up onto a hard drive too? Thanks in advance for your patience!

What about for Windows? I'm receiving the same error as the original poster. I'm also getting an error that my cloud storage is full, but I deleted over half of my photos on Lightroom. The GB amount has not changed since deleting them and I'm not sure what to do? Perhaps these issues are related?

1. Hello community! Does adobe keeps any plugin for the wordpress users to enjoy the lazy load of images. Most important, does adobe keep any plugin or extension that later on must not require any format conversion as we convert jpg to webp the best suitable img format for WP to maintain the website speed.  2. does adobe keeps its own convertor of webp format without charging any fee.  Because installig a lot of plugins the speed of website goes down. The same happened to may site 3. Tell me the exact and standard size of adobe created img that to be a fit in terms of img quality.

 I think my Creative Cloud files/account have been compromised in some way or another. During the evening hours of Friday, December 15th, 2023, I noticed a particular file that I was in the midst of closing just suddenly vanished once I hit close. Usually, you get a prompt asking to save before closing. This was the first time I've ever seen that NOT occur. EVER. This caused a bit of panic. I closed Photoshop, reopened it, and tried the file once more, but it did not load. Instead, the prompt read as follows: 'Sorry, We couldn't open your document. (-39).' So I closed that prompt, tried again, No beuno. Great, more panic. I went to my assets online, thinking I could just roll the dang thing back and restore the file. NOPE! As I did this a few times, I also got the prompt:  'Could not open ("generic filename") because an unexpected end-of-file was encountered.' I've never heard of such a thing. Here is what I looked up: "An 'End-of-File' (EOF) encounter refers to rea

Hi.I work in a company where 3 of the employees work with Photoshop, lightroom, and Adobe XD at the same time. Our licence allows us to be active only in 2 laptops at the same time. I can't find a plan or a place on the adobe website where I can pay for one more login. Can someone help me?

So I've just subscribed to the Adobe Creative Cloud, installed all the programs I need and tried the Cloud Storage, which unfortunately didn't work.I installed the CC desktop application and activated the cloud storage option from there. However, the folder and files that I put in the Creative Cloud Files folder were not uploaded.Then I tried creating a folder using the browser access. Creating the folder was no problem, but again, it doesn't show up in my local Creative Cloud Files folder.I also tried activating the automatic project backup option in Premiere Pro. But Premiere told me that I need to install the Creative Cloud desktop application and set up the cloud storage (which I already did). Syncing the settings of Premiere Pro failed as well.I restarted my computer and reinstalled the creative cloud application, neither of which had any effect. I installed the creative cloud application on both my desktop pc and on my laptop, the file sync did not work on both devices.Maybe I'm

Bonjour, j'ai un souci avec creative cloud qui me bloque mes autres applications par exemple je ne peux plus utiliser adobe Xd. J'ai un code d'erreur 198 m'informant que la synchronisation est impossible et qu'il faut installer le composant de synchronisation. Bien évidemment je n'ai pas un bouton qui me renverrait vers ce composant et même en parcourant les forums je ne trouve pas de réponse.  J'ai essayé de réparer l'application, ça n'a pas fonctionné. J'ai désinstaller et réinstaller l'application et pareil ça n'a pas fonctionné.  Je suis sur la version 6.0.0.571 de creative cloud et je n'ai pas la possibilité de la mettre à jour. Mon système d'exploitation est macOS Sonoma 14.0 Est-ce que quelqu'un aurait une solution à mon problème ? Merci d'avance 

Hi, I've contacted Adobe multiple times this week but maybe you've got any ideas as well. So I bought a new Macbook this week cause my old one could not update Photoshop and Lightroom any longer. I'm using Lightroom since 2 years now but the storage 1Tb is getting full. So I decided to switch back to Lightroom Classic. I thought the best way to do this is with the Adobe Lightroom Downloader. On my old macbook it finds the library with 870GB files but it says not enough storage found on a brand new 2TB ssd drive. Adobe is figuring that out. I tried it on my new Macbook where I already installed and synced Lightroom but the program than says No library found. I'm really frustrated, I thought switching would take some time, but this is something else...

Hi guys, I'm getting constant Security Alert popups from what i'm assuming is the adobe creative cloud running in the background. It says, "Revocation information for the security certificate for this site is not available. Do you want to proceed?" Whether I click yes or no it always comes back within minutes. The certificate points to adobe.io and claims "Ensures the identity of a remote computer", valid until 2022. Normally I would close the app from the system tray, but I notice nothing pops up when I right click. Instead I have to open and quit, then end any lingering tasks if needed. I just installed this less than a week ago and nothing has changed on my computer. I guess I could reinstall, but I wanted to check and see if there was anything else I could try before then. I included a screen shot of the alert. Thanks in advance for any help! Stratus P.S - It won't let me post unless I pick one of four topics and none of them apply. Sorry.

I've been having an issue with the latest Adobe apps (2024) that for some reason it's crashing at launch. I'm using iMac Sonoma. The previous versions work fine on my computer, it's only the 2024 version that doesn't launch (including the Creative Cloud desktop app).Interestingly, I tried making a standard test user to see what would happen and all the apps work fine there including the 2024 apps. I tried changing the permissions on a whole bunch of folders but it's still not helping...I've been in touch with senior Adobe advisors and Apple, but no one can get to the bottom of the issue. Any suggestions would be greatly appreciated!

I am trying to use the Creative Cloud app but since a couple of days there is a "Black Friday is on" message window over the application with a single "Upgrade now" button (which works) and everything else is disabled. I can't figure out a way to get rid of this window and use the app. Does anybody have a solution?Thanks. 

Hello! I have been updating my Adobe portfolio as I do almost two or three weeks. The website keeps crashing everytime I try to save or launch the portfolio and it clears collections of images I have spent hours arranging. And its been more than once. I have to admit that for photography it can be quite difficult and frustrationg to make our websites with Adobe Portfolio. There are very few options and the interface misses some very basic things necessary for a photography portfolio, like not being able to make a slideshow and no options to show the buttons when you actually enter to the image and want to slide to the next. For now, I would just like to know if this is also happening to anybody else?

I'm a freelancer working with a 6-person corporate team. They have shared a CC library to begin collaborating. I accepted the Collaboration invitation in CC Notifications, but nothing has loaded (I've waited 2 hours before checking again.Attached is the screen I get when clicking the 'Start Collaborating' link. Any guesses what else I can do to get access to this library?!