Digital Editions

Comment effacer l’autorisation de l’ordinateur quand « l’utilisateur autorisé » (c’est à dire une adresse mail) n’est plus en fonction et a été remplacée par une autre adresse mail dans le compte personnel sur ADOBE ?La fonction « command »/shift/D (sur Mac) amène un message « effacer l’autorisation de l’ordinateur » avec « utilisateurs autorisés » mentionnant l’adresse mail n’existant plus et demandant le « mot de passe » que je ne peux pas donner puisque l’adresse mail en relation n’existe plus. QUE FAIRE ?

Je ne trouve pas l'outil recherche pour acceder à un ouvrage dans ma bibliotèque sur ADOBE DIGITAL EDITIONIs there a research tool in ADE to find one book in the libray ?Merci pour cotre aideThanks for help

Hello, I was directed here from chat support operator. My client have a problem when try add to library acsm file. Error message like this:How i can resolve my client problem ?

I hope someone has an answer. I simply can't login/authorise ADE under the adobe ID, despite having an Adobe ID, ie email, and a valid password. I've confirmed the password is ok, ie logging into this forum for instance. l've tried several times and get the same error, username or password incorrect. As I say, I hope someone can suggest a solution. 

Hola, tengo un Tagus Gaia+ comprado en El Corte Inglés.Compré un libro en Casa del Libro y es cuando descubrí todo el tema de Adobe Digital Editions.Me he creado la cuenta en adobe, y la he creado en el ereader.Hasta aquí bien.El problema es que mi mujer se ha bajado un libro de la biblioteca (proveedor de DRM Odilo), y yo por precaucion le instalé el Adobe Digital Editions en su PC para que viese como se hace.Pero al pasarlo al Tagus, me dice que tengo que desactivar mi cuenta "Configura tu Adobe ID', y me muestra el Id mio. Solo me permite desactivarlo, no agregar otro ID (de Odilo)El tagus solo permite trabajar con una cuenta?, no puedo comprar de dos sitios, con dos IDS distintos y que el Tagus se entere?.En Mi PC podría tener dos o mas cuentas (autorizaciones) en Adobe Digital Editions?.Gracias  

Hi there, this is another post about the DRM authorisation not working on KOBO. I spoke with the Kobo customer care (because luckily they do have one!) and they told me it's an issue on Adobe's end. On my computer, with ADE 4.5, everything looks good, authorisation has been granted etc. etc. But once I go on my Kobo Clara HD, the book can't be opened because "Your eReader is not authorized to open this book. Because you previously deauthorized your eReader, you need to reimport the book using ADE". I followed the Kobo guide, the ADE guide found here, and I still can't open ebooks I have legally access to.Can someone please find a solution to this that works and solves the problem once and for all? Please, do not refer me to previous posts or guides because I have followed them already. I need *actual* support. Also I'd like to point out how so many Kobo users have this problem and it would be nice if Adobe, which is our only option to read DRM protected books, fixed a problem

Hi. Is there a feature like updating ADE from "inside" the program? Like many other programs have inside their help-menus ( "Check for Updates" )..... How will I else know when there is a new Version out?  Thx🖐️

Hi guys. I have not used Digital Editions in years and now can't access my content since it seems ADE was last updated in 2018!? Where do I get my fliles and how can I move them over to Kindle or Google e-Reader?

Using windows 11 and latest illustrator version

I recently bought a Kobo Clara 2E. I downloaded an ebook from my local library website on my windows laptop, added to Digital Editions, transferred it to my Kobo and was able to read it. I didn't finish the book, so have re-borrowed it from my library and followed the same process as above. However, when I now go to open the book on my Kobo, I get the "Your eReader is not authorized to open this book". It also says "because you previously deauthorized your eReader, you need to re-import the book using ADE." I didn't deauthorize my e-reader. I have since done so, whilst also de-authorizing my Windows computer. I have re-authorized both the computer and eReader multiple times, deleted the book from both the eReader and computer multiple times, re-borrowed from the library multiple times and I continue to get the same error. I tried downloaded a different book and still get the same error.  Is their a fix?

I received this error note when trying to open an e-book for school. It is an Adobe e-book, so I cannot open it with any other device/software. I also cannot open any of the non-school e-books that I have on Adobe Digital Editions (i.e. ones with no expiry date). I have rebooted my computer, I have uninstalled/reinstalled the program, and nothing works. My exam for this course is in a few weeks, and I need access to the e-book to study. I have contacted fellow students who have the e-book, and they are able to open it fine, so this is definitely an Adobe problem, not a publisher issue.Please help ASAP.EDIT: When investigating further, I clicked on item info for the e-book and it says "Unknown Permission Error".

I am trying to get ADE to authorize my MacBook (Monterey). Installed ADE 4.5, clicked "authorize this computer" , then it takes forever (computer looks like KITT with that moving light...). After a very long time it claims that there was a connection problem and try again later.I have really good internet, computer fully updated.Tried 3.0; won't work on MontereyTried de-installing re-installingTried chatting with customer service, no answer what so ever, and got told that Adobe doesnt provide costumerservice on ADE...Searching this community hasn't got me the answer Has anyone any idea?(My ADE is in Dutch, so if you can describe what to do, I think I can work it out from English to Dutch, or from German or French) Thanks!

Your authorization file will need to be manually deleted. You need to delete out a few registry keys to clear the activation for ADE. You must have administration authority. On Windows it can be found here:Open Windows Registry by using the command prompt and typing 'regedit' or by opening the start menu and searching for 'regedit'. Search for the following folder:HKEY_CURRENT_USER\Software\Adobe\Adept\Activation The 'Activation' folder can be entirely deleted. On Mac it can be found here:In Finder, find the 'Go' option on the menu bar and click 'Go to folder' and type the following in:~/Library/Application Support/Adobe/Digital Editions/ Delete the activation.dat file within the 'Digital Editions' folder. Restart ADE and it should be deactivated at this point. You should be good to sign back in.

On the new Mac Book Air, M1, Big Sur the authorization of ADE 4.5.11 is not possible. I cannot read the books of my library and i cannot dowload new books. What could I do?

It appears that since upgrading to Mac OS Monterey (and a few times prior to this as well), ADE is completely broken, and not truly authorising my e-reader (Kobo Glo HD). Even though the e-reader is authorised according to ADE and the e-reader itself, and being able to open books within ADE on the mac, whenever I try and open the actual book on my e-reader, it says that the device isn't authorised. ADE 4.5 is the only version which appears to work with Monterey, with version 3.0 not supported (and a link for it being quite difficult to find). All other options have been exhausted, including deleting and reinstalling, de- and re-authorising, and more. This seems to be a common problem for many others, which is an Adobe issue, not a Kobo or Apple issue.

Hi, Why is digital editions 4,5 sluggishly slow when scrolling through a book? When the book is set to "Fit page" the text is too small to read but not as slow to scroll. However, when changed to an adequate size for reading eg. "fit width", the scrolling is so frustratingly slow I can barely force myself to read the text. The app just keeps loading and loading. I need help in how to fix this. 

I bought a book with an acsm file and opened it with ADE. I need the book as a PDF file, to save it and edit it on my PC. So on my mac, when I go to documents > digital editions, there is an ".indb.pdf" but when I try to open it in Preview it says:The file “XX.indb.pdf” could not be opened.And I know I can open it via ADE, but I need it as a regular PDF.I hope anyone can help 🙂

Although the Tech Spec page lists macOS v10.8 as the minimum, I tried running on macOS v10.9 with partial success.  The menubar commands are disabled, but right-clicking on an eBook allows just enough function to read.  Also, navigation is possible only via dragging the scrollbar handle or the trackpad scrolling gesture.  I also tried on macOS v10.12 where all functions seem to be enabled.Does anyone happen to know the precise minimum macOS version where all functions work?  Should all functions work on macOS v10.8?  Can Adobe produce software up to the minimum spec they advertise?

Adobe Digital edition won't read files and library from KOBOWhen I connect my KOBO to my PC, only two books seem to be available on my KOBO.   These books where transfered many months ago  I don't have access to the library in the KOBOOnly two books  When I tried to drag and drop from PC to KOBO, I get an error message "Check Activation" Snap picture: check activation  I could use the file manager from my PC to see the library structureBoth PC and Kobo  got the proper autorisation What else shoult I do? Adobe 3.0Windows 10 64 bits Martin   

Can someone help me with this please. It's probably pretty easy for someone who knows what they're doing - this isn't me. I made the mistake of buying an ebook that had to be donwloaded onto digital editions. I can see it on the phone (Pixel 6) but I can't see it on the Lenovo Yoga laptop. I made the mistake of buying Adobe in the first place and have spoken to a few of their 'help' people. What a laugh. I've uninstalled and reinstalled at least 12 times and have de-authorized and re-authorized access on phone and laptop.  AAARRRGGGGHHHHHHH!!!!!!!  HELP!!!!!!!!!!

I have a number of books from Google Play (65 that have DRM) which I am trying to load to my Kobo ereader. When loading to ADE, 21 of them load with no issue. 44 give an error message E_ADEPT_REQUEST_EXPIRED. I have contacted Google Play and they've run me through a bunch of troubleshooting I already tried:1. Checking my date, time and timezone (yes, they are correct and automatically set).2. Redownloading the ACSM files.3. Deauthorising and reauthorising ADE.4. Checking I can access http://adeactivate.adobe.com/adept/ (which I can with no issues). They've told me to contact Adobe support. So here I am. Can someone please help with getting these ebooks loaded?

I have been using digital editions for a couple of weeks to read a book, highlight in it, and take notes. It was downloaded as a loan from a university library, which only allowed me to view the book in its entirely in digital editions - I could not download it as a seperate PDF. When I opened it this evening, all of my work had disappeared - all highlighting, notes and bookmarks are gone. The book had not been deleted or re-downloaded. No changes at all to how I was using things. This was all for a dissertation so I am understandably quite upset that my work is gone. I was initially told by support that digital editions is old (helpful...) and that potentially, attempting to open the file in acrobat would resolve this issue and save me many hours of redoing my work. However I have already tried to open the file both on acrobat and reader, and simply receive the message 'The security plug-in required by this command is unavailable.' I have spent an hour and a half being passed to

 can someone please help mei bought a textbook off flatworld for a college class then downloaded the textbook to read it but i have to read it through Digital Editions. i have a chromebook so i downloaded the app off google play and made an adobe account but i cant seem to figure out how to get the textbook into the app or my library, is anyone able to help?

I need to deauthorize a vendor (campus ebooks) from my adobe digital editions account, but I do not have the vendor user name and password (which it requires) and have no way of getting it. How can I deauthorize this vendor so I can authorize a new one? Please help!

Bonjour, J'ai ce message qui s'affiche lorsque je souhaite ouvrir mon fichier, alors que j'ai bien mis mon ID et mon mot de passe lors du lancement de l'application:Comment puis-je faire pour ouvrir ce fichier? Merci pour votre aide