Download & Install

 I am not even sure if this is the right community for seeking help with my issue, my apologies if that is the case, but I am a desperate man. I cannot change my adobe password. I wanted to add my phone number to add a second layer of authentication. So I go to the adobe website and I click on the login link. I enter my email address (I am not using Google or any other login provider). Then I get a screen that says that they need to verify my account. They then send a 6 digit code to my email. I receive the code, and enter it. The site accepts it and sends me to my account page.  After this, I click on my account page. I click on the Add button of the Mobile Phone section. And then it sends me again to the authentication page. I enter my email one more time. And the Continue button never gets enabled. It just keeps spinning there: I went to chat with an agent, and I am going to list all the things they told me to do. None of those work: 1. Tried with

I tried to get rid of all the Adobe products on my Macbook the other day because they're sitting around gathering dust on here while I use them on my primary computer. Everything went fine until I came across the frustration of the Camera Raw plugin. Rather than look up how to delete it like a normal person, I went straight into my Macbook's Library folder and manually deleted pretty much every file associated with an Adobe product. This was a very stupid thing to do, as not only was I unsuccessful in deleting Camera Raw or the Creative Cloud application, now the Uninstall utility and Diagnostics won't even open. I have angered my Adobe overlords and I repent miserably. I have already tried re-installing Creative Cloud. Everything is still broken. Please spare some advice, and let me know if I am entirely screwed and will need to replace my hard drive.

I'm paying an Anual, Monthly plan of $31 a month to have access to all of Adobe Creative Cloud apps, yet I only have access to the basic apps:I wanted to try Premier pro as it's an app that should be available to me, yet I see "Try and Buy" as the option when it should be install with my plan...Does anyone know what's going on here??Thanks!

How long does adobe take before sending the free trial download website?Thanks

I have a licence for Photoshop Elements and Premier Elements on Windows. Can I use this on Mac? Or do I need to upgrade my licence?

Hello,I'm having difficulty to download premiere pro for windows. I'm able to download premiere_pro_set-up.exe file but beyond that, I couldn't download and install the program.I'm sure that my firewall blocking the connection and I have added *.adobe.com to be excluded from firewall but still no success. Is it possible to get the exact download link to premiere pro so I can added it to exclusion list on my firewall? Thanks in advance.

This may seem like an obvious (or not) question, but all I can find is that I can only use the apps on 1 computer at a time...

I've been trying to download Adobe updates for some weeks, but only got the connection errors 113 and 118. I have spent hours trying to solve this case with the support, an not the least to get useful answers on exactly what Adobe software that need access to Internet, but the support seems very reluctant in giving any detailed information about this. All advice I get is "use another ISP" (how easy is that, even?), "use wired internet", "turn off virus and firewall protection" (there is a reason they are there) and so on. The lack of any real interest in helping me solve my case made me give up Adobe support after five (5) long sessions. When we hade gone through the list of A-B-C questions, the chat got silent. No advice, no questions, no interest. After a while I figured it out by myself.After reading this article about firewall settings; "Troubleshoot Adobe Creative Cloud download, install, and update issues ", I thought it should be enough to give Creative Cloud Desktop App access.

The app is stuck at "Updating Creative Cloud, please wait"I've done all 5 steps at this link:Adobe Creative Cloud desktop app doesn't open or shows a spinning progress wheel What should I try next?thanksKen

I have just about about finished my 30 day Creative Cloud Trial and will sign up. However, I am also in teh process of choosing a new macbook to  run it on. I don't have a laptop at the moment I have been using my iMac for everything. What I want to know is, is the new MacBook Air which was  launched yesterday  powerful enough to run Adobe creative applications? A macBook Pro seems like the obvious choice but as this is my second computer and I wont use it as much as my iMac  I am mainly focusing on weight  and price - I wil mainly use it when travelling a couple of months each year but I still need to work effectively with Creative Cloud. Can you please advise?

I have to reinstall the creative cloud app every time I restart my iMac.3.6 GHz Quad-Core Intel Core i3MacOS Ventura 13.4 (22F66) 

i pay for creative cloud, $55.99 but its not showing access to all and every single Adobe program i was promised!!   it tells me to do a 7 day trial. like what?! i paid my money!!!   help!!   Mod note: Title was changed to removed all-caps. Please abide by Adobe Community Guidelines.

"There seems to be a problem in extracting files. It could be because there is no space on the disk (I have 256GB empty). For additional troubleshooting..."I have read the Staff responses--forwarding people to a thread about a different error code. I am receiving an A12E1 error when trying to install my Creative Cloud applications That will not help me here.I made sure I have no firewalls on or proxies in Network PreferencesHelp?

Hello, I want to close a subscription on Creative Cloud and get the money back.

I wanted to change my CC's langauge a while ago. After I changed, in the CC app my programs appeared to be not downloaded, even though they are. For example; After Effects appears to be as downloadable and is not downloaded at the moment, but it is downloaded in my PC and I can use it freely. It applies for every other CC program in my PC.Need solution because i cant uninstall the programs. Because they are not shown as downloaded so there is nothing to uninstall for for CC. PS: in the pictures, "Yükle" means "Download" 

Hi there, I accidentally delted my adobe application manager and need to download a new one because I keep getting the error message below. "Adobe Application Manager, required to start your trial, is missing or damaged. Please download a new copy of Adobe Application Manager fromhttp://www.adobe.com/go/applicationmanager."  but that link doesn't work and I tried to find the answer on some message boards but wasn't getting clear direction. Can someone please advise or direct me? I have a Mac Pro (Retina, 15-inch, Mid 2015) and it's running Mac OS Monterey Version 12.6.6. Thank you, Sarah

Hallo zusammne,ich habe als Schüler soeben die Creative Cloud gekauft, habe aber danach festgestellt das alle Programme für mein MacOs 10.13 nicht kompatibel sind. Schade! bin jetzt etwas ratlos was ich machen soll, es ist kein 10.15 Update verfügbar 😞 gibt es eine Lösung das ich die Programme irgendwie auf mein Rechner öffnen kann? 

I just Purchased the latest version of purchased.But I cant download it.When I tried to open it its going to the purchase window. Then clicking to purchase its shows that you already purchased it.how can I use my purchased Photoshop

Hi,I've been facing a really frustrating issue with updating my applications via Creative Cloud. I can't download the latest updates via the direct download link, since they are a couple versions behind - so the only way to update my applications to the latest version is via the Creative Cloud app. I updated the following applications properly without any issues;Premiere Pro CCIt went without a hitch and completely smooth with no problems.I am unable to update the following applications;Photoshop CCAfter Effects CCThe download is stuck at 21% and here is the download log text;07/18/18 19:12:45:828 | [INFO] | 1904 | HDSetup | HDPIM | TaskManager |  | HDPIM | 8644 | Completed 'EXTRACT' task for Package (Name: AdobeCameraRaw8.0All-x64 Version: 10.4.0.62), Time taken '1' sec 07/18/18 19:17:31:763 | [ERROR] | 1904 | HDSetup | HDSetup | PIMHelperInterface | PDMWorkflowManager |  | 4736 | Segment 153 of size 1096347 is Invalid07/18/18 19:17:33:890 | [ERROR] | 1904 | HDSetup | HDSetu

I am facing some challenges with the installation and licensing of Adobe Creative Cloud, and I'm seeking your expert advice to resolve the issue.Problem Description: I recently purchased a subscription to Adobe Creative Cloud and eagerly proceeded with the installation process. However, upon running the Creative Cloud desktop application, I encountered an error message stating, "Error Code 205 - Unable to activate the product." Despite multiple attempts, the issue persists, and I am unable to access any of the Adobe applications.Troubleshooting Steps Taken: In my efforts to troubleshoot the problem, I have already tried the following steps:Checked my Internet connection and confirmed that it is stable.Signed out and signed back in to my Adobe account.Disabled firewall and antivirus temporarily to eliminate any potential conflicts.Uninstalled and reinstalled the Creative Cloud desktop app.System Information:Operating System: [Your OS version, e.g., Windows 10 / macOS Big Sur]Adobe

Intento abrir premiere y me salta este mensaje. Tengo conexion a internet y hasta hoy lo venia usando sin ningun problema

Hello,I am trying to install Photoshop CS5 on my freshly installed Windows 10 machine. Unfortunately, the installation does not start for me. Only the window "Initializing the installation" appears, which then simply disappears again.I have already run the cleanup tool, tried installing with the built in admin account, in safe mode, nothing works.attached the PDapp logThanks for the help!

Geting the error 113 Error logExit Code: 113 -------------------------------------- Summary -------------------------------------- - 3 fatal error(s), 0 error(s), 4 warnings(s) FATAL: Fatal Error '113' occurred while download FATAL: Fatal Error '113' occurred while download FATAL: Error occurred in download of package (Name: AdobePremierePro23AllTrial Version: 23.5.0.56). Error code: '113' WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 ------------------------------------------------------------------------------------- 

i need adobe premiere pro 22.6 version  

Let me try to help you, with my poor english (I´m improving it), if you are facing the long jorney to fix de error 201 while installing Creative Cloud Desktop.I´m talking about this error (screens in Portuguese), you will recognize it:I tried ALL proposed solutions, including that found in Adobe foruns, among such:- Disable the windows firewall, anti-virus, and both (looks the danger!)- Create special rules on firewall to several solutions proposed.- Turn off wi-fi and conecting by cable.- Unistalling ALL Adobe softwares (including Adobe Reader), removing respective remaining folders.- Create another windows user.- Running the 'AdobeCreativeCloudCleanerTool' (despite having not worked, it looks interesting. It is here: https://helpx.adobe.com/br/creative-suite/kb/cs5-cleaner-tool-installation-problems.html)But, NOTHING WORKS: error 201 at 50% of installation.To get worse, I tried in my wife´s pc (whose configuration is minor of my VAIO i5) and... IT WORKS in de 1st attempt (windows 8.1