Download & Install

I have Photoshop CC as my only product - When checking my installed apps the other day, i found that CC had installed After Express, Premiere Pro, Illustrator, Media Encoder and InDesign, all in multiple version. All in all taking up more than 13gb of harddisk space.Now i've gotten through the hassle of uninstalling every bit of software, that is NOT included in my CC subscription. You service and bussinessmodels are more alike to malware, than that of a reputeable bussiness.   Thanks for wasting my time, again, Adobe. Merry christmas   [Profanity removed by moderator]

I can't update mina Lightroom an Photoshop program 

My Creative Cloud app gets stuck at Loading:  I tun CC cleaner and re-install, which fixes it. But then it breaks again I'm tired of having to re-install all my Adobe apps, is there therething else I can try? Using Macbook Air M2

After running CS3 on my new computer (PC) since April 2017, I've had the program since 2007 I started getting the "You must reactivate to use this product" message in November and after contacting support and was told to ignore it, it counted down for a few days and I can no longer use the product.   After checking back with support I was instructed to go through the forums for help, I was instructed to request a new serial number and got one from Adobe, but upon uninstalling and reinstalling CS3, I was not prompted to put in the new serial number. I was then instructed to delete the AdobePCD file on my computer and did so. I was never prompted to put in the new serial number the original "You must reactivate to use this product" message came back as if I had done nothing.   I have read through the instructions for CS3 Reactivation and done each step.  After posting in a few other discussions I was told again I need to delete the cache.db file.  There is no cache.db

I'm looking at buying a creative cloud photograpy subscription, I have an old Mac Pro that works well but the latest version of macOS it will run is High Sierra (10.13.4) Does anyone know if I buy a subscription will I be able to download a version of Photoshop and Lightroom CC that will work with High Sierra? Thanks.

Vou adquirir um notebook novo e preciso saber os requisitos (processador, placa de vídeo, memória, etc) para rodar bem todos os aplicativos da Adobe, principalmente Substance 3D Modeler e After Effects. Os aplicativos estão se tornando incompatíveis com minha máquina atual, não rodam mais. Obrigada

Hallo zuammen, ich habe seit langem ein gültiges Abo für die Creative Cloud und arbeite daraus mit PS und LR.Nun habe ich einen neue Festplatte angeschafft und möchte die beiden Programme sammt Cloud neu installieren.Wenn ich nun über die Adobe Seite gehe und die Programme laden möchte lädt mir Edge den Installer herunter. Soweit so gut. Aktiviere ich diesen wird erstmal mein Konto geprüft und ich bin angemeldet. Dieses Fenster darf ich dann schließen. Darauf hin muss ich den Installer nochmals starten. Wenn ich dies mache kommt eine Fehlermeldung das javascript nicht aktiviert wäre und eine Installation nicht möglich sei.Nach eingehender Prüfung habe ich jedoch javascript die ganze Zeit aktiviert?! Leider finde ich zu diesem Problem nirgends etwas und wende mich daher vertrauensvoll an euch. Beiliegend sende ich zwei Screenshots mit. Über Hilfe würde ich mich sehr freuen, vielen Dank vorab! 

how do I install the copy of CS3 that I already own? the computer I've had for 11 years or so died last year and I tried installing photoshop on this new one. but as I found out, both the online verification and hotline have been discontinued. how do I verify the installation now? I have the physical disc and serial number. I don't want to pay more for a software I already own (I also cannot afford to spend money on something like that), and adobe seems to want me to pay for the cloud just to download the things I've already paid for, no way. if I can't get this copy that I paid for and physically own to work (without paying more to make it work) then I am absolutely done with adobe.

When i try to purchace adobe student discount, they say "A transaction can fail for a variety of reasons. Double check and make sure your payment information is entered correctly. If this issue persists, you may need to use a different payment method or contact your bank.", although i have the credit card details correct. How do i fix this? I have a legitemate student email account and nothing seems wrong 

Hello,How can I unsubscribe from the Creative Cloud before it rolls over into Adobe Stock?Thanks.

I have tried downloading Creative Cloud, however half way through an error pops up saying, "Failed to install, error (1)".I have followed the steps provided on Adobe's website, however nothing has changed.Solution 1: was to uninstall the creative cloud desktop, however i could not do this because I am yet to install it.Solution 2: run the Adobe Cleaner tool, which i did successfully.Solution 3: reinstall at the administrator.  Which I am, and again the same error popped up.Can someone please help!!!also I am on a pc

I upgraded today to Tiny11 but I can't download any Adobe application. I tried installing the installer again like 5 times. Please help.

In the last couple of month I had to change my VISA-Card details for my Creative Cloud Service several times (changing bank etc.). Every single time I've been trying to change / enter the new card details, I got prompted with an "ERROR - unable to process your request" from the adobe.com Website. 3 of 3 times, I ended up calling the customer support and have my card changed manually by them. And yes, I've been using the latest browser version and also tried all kinds of browsers. Always with the same result: I was unable to perform a simple change of a couple of digits.I find it really annoying that a site of the this scale is unable to process a simple transaction / change of credit card numbers, and worse, is obviously unable to fix this bug although I have pointed out the problem every single time I got in touch with costumer support. Would it be too much to ask for a decent & easy access to changing payment options? I am trying to pay you good money, after all …

TRYING TO COMPLETE INSTALLATION AND IS PROMPTED FOR A PASSWORD...  WHAT PASSWORD?  I UPDATED MY PASSWORD FOR EMAIL AND IT IS ASKING FOR A PASSWORD FOR MY NAME.. IT DOES NOT ACCEPT THE PASSWORD I ENTERED FOR THE EMAIL.

Hi, I updated my payment info two weeks ago, but until now I can't use the apps!When I try Ai, Ph, or Id it says I need to request permission (to myself the adm). It doesn't make much sense I'm the soly user of the account... None the less I tried doing it, also 2 weeks ago, and still nothing!Can someone plese help ,e?

Hi, please help!I do not have a button to cancel my subscription plan and wish to cancel it.Pleas help me cancel it.Thankyou!

I used the mac migration feature to transfer my apps from a macbook pro to a new macbook pro and now creative cloud doesn't see the lightroom and photoshop apps.I remember there is a procedure to fix this but don't recall what it is.thanks,Mike

Hello,I currently am a Photography plan subscriber (I only use Photoshop) and I am actively using the Adobe XD Beta version, which will expire in a few days and will have to upgrade soon.  I have no interest in all other Adobe products. What I need is only Photoshop and XD. Can I keep my Photography plan (£9.98 in UK) and just add a Single App plan for XD (£9.98 in UK) ?I really do not need any other apps outside of PS and XD and I cannot justify a £49.94 monthly expense for my current workflow.    Many thanks

Ich habe eine Photoshop Elements 2023 MAC Version, benötige aber die Windows Version. Wie ist ein Umtausch möglich?

I cannot find a way to complete cancel all of my membership with ADOBE and there is no way to even contact 'Customer Service' ... which, in this case, would be a mis-nomer. If there is such a thing as Customer Service at ADOBE ... available on their website I cannot find the way to access it. If there is a phone number for ADOBE Customer Service it is NOT on their website. There is no way to CHAT or to SEND AN EMAIL ... and I'm totally frustrated with ADOBE and I JUST WANT TO QUIT ALL OF MY ACCOUNTS.Contact me by the phone number you have for my account and let's get the quitting started.

Sempre que vou instalar ele instala no meu disco C: , porém ele tem pouco armazenamento e queria mudar para meu disco 😧 e mesmo mudando na aba Preferências e Aplicativos, ele continua instalando no ssd. O que posso fazer?

I just bought a new laptop with windows 11 installed on it.  I downloaded from CD the Lightroom 6 software and I clicked on one of the icons and it said that I couldn't use the app on the my laptop.  What do I have to do to be able to use the app on my laptop.  There are two icons after the software was installed from the CD.  I would like to start using the software immediately.  The photo editing software I have been using for many years, doesn't compare to Lightroom's capabilities. I have been waiting to use the software for many years.  I do have another laptop that has Windows 7, but not enough room to support the software.  THe new laptop has 12GB and 1 TD, so I am confident that it is perfect for the software and one of the reasons I bought the laptop.  I use an external disc drive since the newer laptops don't come with one anymore.  I have nothing else on the downloaded on the new laptop at all except for the software it w

I have a problem with my account. I have tried to get help from Support three times and for hours, but possibly because of language barriers I can't get a clear answer on what to do. I am always told they are going to bump it up the chain and then I get an email saying it is solved.I have an educational subscription to CC from work associated with my work email. I am given the opportunity to purchase another license to put on my home computer and I did so but the new one is linked to my work email making it impossible to update my CC at work. So it seems like there are two subscriptions on my account. If I cancel the one I bought I am unable to buy it again meaning I can put it on my computer at work. I really just want to have the one I bought transferred to another email.Does anyone have any suggestions? Thanks so much.

Don't want to purchase till I know this. Thanks

i paid but i cant install adobe illustrator on my computer,whats the problem?